关于 Floweraup
数据更新- 网站
- floweraup.com
- 分类
- 购物与时尚
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 154 条评价
- 差评回复率
- 92%（104/113 条）
是 Floweraup 的所有者？ 免费认领此主页，验证后即可回复客户评价。
Floweraup靠谱吗？
Floweraup（floweraup.com）在 OK.one 的综合评分为 2.7 分（满分 5 分），基于本站收录的 213 条用户评价，属于购物与时尚分类，口碑较差。评价两极分化：42% 给出 4 星及以上，同时 50% 打了 1 星；商家回复了 92% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。
评价综述
AI 生成Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the customer service team is very helpful and responsive when addressing delivery questions or product concerns. Many consumers also appreciate receiving quick refunds and well-packed items that match their daily needs. Though some people reported excessively long delivery times along with persistent issues regarding incorrect sizing or missing items. Others experienced significant difficulties obtaining full financial returns, noting that customer support often provided repetitive or automated responses. Shoppers also noted that certain products did not look like the website advertisements or suffered from poor quality.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Beautiful delicate product.
Beautiful delicate product. I wasn't expecting it to take quite so long to arrive, but worth the wait as special.
Don't buy !!
I bought this product thinking it would do as it showed, make my eyelashes look long like false ones which it shows on advert . Wrong !! It didn't work and hardly any mascara inside the tube . I threw it in the bin waste of money . SORRY !!
Car pack x2
Ease of ordering, also got 2 for the price of 1 as was on a deal, bought for grandson's Christmas Eve gift.
Great company
Great company very reasonable prices. Would recommend.
Iv ordered two packs of nail art pens a…
Iv ordered two packs of nail art pens a month ago they still not arrived or they have sent me something completely different two packs of marker pens? I can’t contact them as email won’t send , I’m really annoyed
Floweraup 回复2025-12-11
Dear customer, thank you very much for taking the time to share your feedback with us. We sincerely apologize that you did not have a satisfactory experience, and we completely understand your feelings. To further assist you, please send the specific details and relevant information to our customer service email address: [email protected]. Our professional customer service team will contact you within 24 hours and do their best to provide you with a proper solution. We kindly ask for your understanding and support, and we appreciate the opportunity to make things right. Thank you again!
Advent calenders
Ordered 2 advent calenders for my daughters 14th November. I received speedy delivery 18th Nov of 2 advent calenders completely empty. Boxes but no goodies. Contact company didn't want to know. Went through PayPal? Company made contact. Told to cancel case through paypal and would get full refund. Done this now saying they can't refund me. So got 2 empty advent calenders and £49.98 out of pocket... DO NOT ORDER FROM THIS COMPANY. SHOCKING CUSTOMER SERVICE. COMPANY LIE...
Floweraup 回复2025-12-11
Dear Customer, thank you very much for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: [email protected]. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
No No No
Goods ordered no delivery no delivery date no refund so far I wish I hadn’t bothered Finally it turned up 👏
Floweraup 回复2025-12-09
Dear Customer, thank you so much for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: [email protected]. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
This is the worst experience I’ve ever…
THIS IS A SCAM COMPANY AVOID AVOID AVOID This is the worst experience I’ve ever had ordering something online the customer service is absolutely appalling never received a item they lied about it trying to be delivered I’ve had to raise a dispute with PayPal please avoid this company at all costs you won’t get your item and probably won’t get a refund
Floweraup 回复2025-12-09
Dear Customer, thank you so much for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: [email protected]. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
My email was very quickly…
My email was replied to very quickly and appreciated.
Biggest load of pish I've ever had the…
Biggest load of pish I've ever had the misfortune of coming across. Rip off , cheap nasty rubbish , nothing received is how it's advertised , if you read this review , take heed , keep swiping away from this website or any links to it.
Floweraup 回复2025-12-04
Dear Customer, thank you so much for taking the time to share your feedback. We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: [email protected]. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Crochet Advent Calendar
Ordered a crochet advent calendar for my wife who loves to crochet,what a disappointment every box contained a small ball of wool,total rubbish,will not buy from this company again.
Floweraup 回复2025-12-03
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
Avoid this company at all costs
If I could give zero stars, I would I ordered an item at the end of October. Two weeks later, still no delivery—just repeated emails saying it was “in transit.” I contacted them to ask when I should expect it, only to be told to wait another 7 days. After those 7 days passed with no delivery, I emailed again and received the same automated response telling me to wait yet another 7 days. By this point (3–4 weeks after ordering), I was no longer prepared to wait and requested a refund. Instead of processing it, they asked me to check with the post office and confirm my address—something that should have been done long before. After several back-and-forth emails, they finally agreed to refund the product but refused to refund the shipping fee. I made it clear that the shipping fee must also be refunded, as I never received the product. 03/12/25 Update All money has been refunded but not without having further email correspondence. My review still stands as the whole experience has been dreadful. They Need to learn about customer service, setting expectations and not taking customers for granted
Floweraup 回复2025-12-03
Dear Customer, thank you so much for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: [email protected]. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
This company seems you have been warned to be a scam
This company seems to be a scam, when you ask for a refund they ignore your emails and the products are not the same as advertised Thanks for your response, sadly I have used the link several times and my emails are just being ignored ?
Floweraup 回复2025-11-29
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
Very Poor
Purchased a sea glass friendship decor costing a total of £10.98. It arrived minus the box, the ribbon was split and the writing was very poor. I complained, only to be told it would be too costly to send it back would I like a replacement. I said yes but it must be a better quality and as shown, in a box. Told replacement wont be coming with a box do I want a partial refund. Would never advise anyone to use this company
Floweraup 回复2025-11-22
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
Unbelievable
The mascara I ordered is the best mascara I have ever purchased I’m not making that up! I’m 56 and my eye lashes are thin. This metal wand delicately places the mascara on each lash. Sooooo impressed. Took a bit of time to come but well worth the wait and I will be ordering again from this great company x
It doesn’t work
It doesn’t work. Simply doesn’t. I had high hopes for this but no I won’t buy this again. It took forever to arrive and although it worked when i brushed it on the back of my hand it definitely did not on what i bought it for… my eyebrows.will not order anything from you again.
Floweraup 回复2025-11-22
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
Very happy thank you my BFF loved her…
Very happy thank you my BFF loved her Birthday gift.
Was exactly what o expected,delivered…
Was exactly what o expected,delivered well packed
I received my 2 dresses a couple of…
I received my 2 dresses a couple of days ago. Absolutely disgusting! Quality poor. Everything bad about them. So disgusted didn't even want to waste my time sending back even though lost £30 and certainly would not donate to the charity shop I volunteer in! Not surprisingly no further orders from myself!
Floweraup 回复2025-11-19
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
大家还看了
Sunny Bee
Loungon
Londonnk
Stardusst
Brittrove
Chic Lucky
Seazzyjoy
Modamissy