Fortis

Hi Dr. Drew, I previously reached out requesting more information to help identify your account, but I didn’t receive a response. It also appears from your profile that you may be located in France—please note Fortis provides business payment solutions in North America only. If your business is within our service area, please call our support team at 1-855-465-9999 so we can escalate this and work toward a resolution. Thanks!

Hi Tawnya, We take this extremely seriously and are committed to helping get this resolved. I’ve reached out for more details about your account so I can help route this appropriately and didn't hear back from you. Please call our support team directly at (855) 465-9999 so they can investigate right away.

Thank you, Yanira! We’re so glad Justin was able to support you during your Fortis transition—especially on a Saturday! We truly appreciate your kind words and are happy everything is now running smoothly.

Hi Annette, Thanks so much for the great review! We're glad Shea was able to help quickly and provide the support you needed. We appreciate you choosing Fortis. — The Fortis Team

Thanks so much, Sparks! We’re thrilled Shea and the Fortis team made a great impression. We appreciate your kind words and recommendation!

Hi Kurt, we're sorry to hear about your experience. We did try reaching out to you through Trustpilot for additional information so we could help resolve the issue, but we didn’t receive a response. That said, we take your concerns seriously and remain open to revisiting this if you’d like to reconnect. Your experience is not reflective of the service we aim to provide, and we genuinely appreciate your feedback as it helps us improve. —The Fortis Team

Thanks for the review! We're glad Sarah was able to help you get your credit card machine set up and appreciate you choosing Fortis. Don’t hesitate to reach out if we can support you further.

Thank you for taking the time to share your feedback. We're sorry to hear you had difficulty reaching us and understand how frustrating that must have been. Based on the information provided, we're unable to identify your account, but we'd really like the opportunity to help Please reach out to our support team through one of the following options: Email: [email protected] or Phone: (855) 465-9999. We’re committed to improving your experience and hope to connect with you soon.

Thank you, Aleeyia! We’re so glad Thomas made you feel at ease and delivered such great service—he truly represents what Fortis is all about. —The Fortis Team

Thanks so much, Tonya! We're glad Sarah and the Fortis team could support you as you got started on Gunbroker.com. We appreciate your recommendation and look forward to helping your business grow!

Hi Trisha, Thank you for the kind words! We’re so glad Tom has been there for you from the start and that your experience with Fortis has been a great one. We truly appreciate your trust and support. – The Fortis Team

Hi Bark Bubbles - we’re sorry to hear this. Based on the information provided, we’re unable to identify your account. Please reach out to our Support Team at [email protected] or call 855-465-9999 so we can assist you directly. — The Fortis Team

Thanks, Abbie! We're glad Margaret was able to help and show you helpful new features. We appreciate your feedback and are always here if you need anything! — The Fortis Team

Thanks, Jayley! We’re glad your team had a chance to connect with Margaret and found her support helpful. Please reach out if we can help further!

Thank you for the great review! We’re glad to hear you had a positive experience with Fortis. We truly appreciate your business and look forward to continuing our partnership. — The Fortis Team

Hi Jackie, Thank you for the wonderful review! We’re so glad Justin was able to assist with the duplicate payment and share helpful tips for using Fortis. We’ll be sure to pass along your kind words. We're always here if you need anything! The Fortis Team

Hi Debi, Thank you for your feedback. We’re sorry for the frustration. Fortis accommodates businesses of all sizes, and we’d be happy to review your account and walk through the charges with you. If you still have questions, please reach out to us at [email protected] or (855) 465-9999. — Fortis Support

Hi Hank, Thank you for sharing your experience. We regret that the resolution process didn’t meet your expectations. Fortis is committed to improving, and we’d still appreciate the chance to revisit your concerns. If you're open to it, please contact us at [email protected] or (855) 465-9999. — Fortis Support

Thanks so much, Melissa! We're glad to hear you've had a great experience with Fortis and our support team. We’re always here to help!

Thanks so much for the great review! We're glad Fortis could provide transparent pricing and solid support. We appreciate the feedback on setup instructions and will work on improving that!