Thanks for your 5-star review, Russ! We’re thrilled to hear you’ve had a great experience with Fortis and that our team provided the support you needed from start to finish. We appreciate your partnership!
We’re glad the Fortis team was able to provide helpful guidance and support throughout the process. Thank you for sharing your experience — we appreciate your partnership!
John, We’re sorry to hear about your experience — that’s not the level of service Fortis aims to provide. We’d like to review your account details and make sure everything is resolved properly. Please call our support team at 855-465-9999 so that we can assist you.
有一个客户需要清除负面数据库。 Shea D 和 Fernando R 非常乐于助人,并提供了所有所需步骤的完整完整说明。 我们在短短几天内就清算了问题,客户也能够恢复付款。 感谢您为解决此问题提供的所有帮助。
Fortis 回复2025-11-07
Thanks for the great review, Angela! We’re glad the Fortis team could help resolve the issue quickly and get your customer back to accepting payments. We appreciate your partnership!
Hi John, we’re very sorry to hear about your experience. Unfortunately, there’s not enough information here for us to identify your Fortis account. Please contact us directly at (800) 761-8039 so we can locate your account details and work toward resolving this as quickly as possible.
Thanks for your positive review, T. Rachel! We’re glad the Fortis team was able to help you access the information you needed and make the process smooth. We look forward to supporting your business growth in the future!
Hi John, thank you for sharing your experience! We're glad the verification process was quick and smooth, and that Fortis provided a speedy resolution. We appreciate your feedback!
Scott, we’re sorry to hear that your experience with Fortis didn’t meet expectations. We appreciate your feedback and will share it with our leadership team to help improve future customer interactions. If there are any unresolved billing questions or follow-up items, our Support Team is available at (855) 465-9999 to review them directly.
Hi Andy,
We’re sorry to hear about your experience. Since we don’t have your account information here, please contact our Customer Support team at (855) 465-9999 between 9 a.m. and 5 p.m. ET so we can review your account details and help resolve this.
Thanks,
— The Fortis Customer Experience Team
Thank you, Lisa! We’re so glad to hear Roy and the Fortis team made the process smooth and easy to understand. We appreciate your kind words and look forward to supporting you again as you grow your business!
Thank you, Jeremy. We're glad to hear that Roy and the Fortis team provided clear communication and strong support throughout your experience. We look forward to helping your business continue to thrive.
Thank you, Lakisha Renee! We're so glad Patricia was able to turn things around for both you and your customer. We truly appreciate your kind words and your trust in Fortis!
Hi Carpenter, we understand your frustration. While Fortis doesn’t set PCI compliance rules, we do want to make sure you have all the information and support you need. Please give us a call at 855-465-9999 so we can review your account and work toward a resolution.
Hi Melissa,
I've reached out for additional account information so I can properly route your concern. We’re sorry to hear about your experience — that’s not the service we aim to provide. Please contact us at 855-465-9999 so we can assist you further.