Fruugo USA (US) - fruugo.us

送达太花时间了…

送到目的地花的时间太长了，而且追踪物流很困难。

没什么可挑的。配送体验很顺畅

发货很快。包装很专业。

Billie Mask-Moore美国 · 写过 1 条评价 · 体验于 2026-03-31 · 发表于 2026-04-01

史上最差的购物体验——千万别碰 Fruugo

Absolutely terrible experience with Fruugo. This is hands down one of the worst companies I’ve ever ordered from. Shipping is unbelievably slow, you’re basically waiting a month just to receive your order, with little to no communication along the way. Customer service is frustrating and unhelpful, and there’s no sense of urgency or accountability. When you order something, you expect a reasonable delivery timeframe, not to feel like your package is lost in another country forever. Save yourself the headache and order from literally anywhere else. I would never recommend Fruugo to anyone.

小心诈骗，Fruugo 完全不予回应

I did order insulation material, which happened to be a Chinese company. Fruugo gave me an expected delivery frame up to 7 weeks out. There was tracking provided claimed to be Chinal postal system which frankly didn't make sense. After the item didn't arrive, I contacted Fruugo twice by email, but no response was received. Then the tracking stated, "delivery was attempted." But it wasn't, and no notes were left. I went to US postal, and they identified it as a scam. It did not match China postal tracking, and it would have switched to US tracking. I was told that this is a common scam with Fruugo. They may also attempt to send a small parcel with old paper in, claiming the merchandise was delivered. Very disappointing that Fruugo was totally unresponsive to inquiries, and likely is aware of this scam. Filed a dispute with the credit card company. UPDATE: Fruugo has requested after this review details. Order # 227624346 . Tracking # provided China Post ZC48281931199. This was identified by US Post as not being a legitimate China Post tracking format, therefore, labeled it as scam. US Post partners with China Post and items would receive upon arrival a US tracking number. My biggest issue with Fruugo is that they were non responsive to 2 emails I sent. They have no phone support for US.

下单和发货都很快

Swift ordering and shipping. No hassle buying the product

Arch Harrison美国 · 写过 1 条评价 · 体验于 2026-03-30 · 发表于 2026-03-30

从未收到商品，询问也无人回复

我 1 月 17 日下了订单，预计 2 月初送达。但至今没收到商品，信用卡已经被扣款。我尝试联系卖家询问，只收到一封邮件说让我耐心等。根本无法直接联系到 Fruugo。反馈流程里全是死循环。追踪链接要么打不开，要么显示商品从未发货。

服务很棒

Great service , items packed ,shipped and arrived extremely quick all the way from the UK to Alaska 👌 .

我买的东西我很喜欢

我很喜欢我买的东西。我不知道是从中国发货的，所以花了很长时间。但老实说，我一直有收到物流更新，而且我也不着急用，所以还能接受。总的来说我对整个交易过程挺满意的。

轻松找到了我需要的东西。

很容易就找到了我需要的东西。

Dennis Goff美国 · 写过 2 条评价 · 体验于 2026-02-16 · 发表于 2026-03-24

下了个订单

下了单，什么都没收到，但还是被扣了钱。骗子公司。别从这些人那里买任何东西。😡

他们和我沟通得很好，我…

他们和我沟通得很好，我收到的订单甚至比预期还快。

质量非常好

质量很好，和描述的一模一样。

包裹到了，花了两周多…

包裹比预期日期早到了两周多。非常棒。

客户服务太棒了！！！！！

订单花了很长时间才到。

订单花了很长时间才到..超过一个月..而且更新很少也很模糊。

别再推卸责任给供应商了…

别再推卸问题给供应商了，好好处理问题。我订单里少了东西，但只补了一个的差价，不是两个。

价格很棒

价格很棒。 shipping有点慢，但考虑到这个价格还是值得的。

离远点，有人警告过我

有人警告过我，离远点。花了超过一个月才收到货，而且他们发错了商品。我有原始订单记录，收到的是错误的商品，现在他们不回复，也联系不上。我已经向信用卡公司举报了。离远点。他们的产品和廉价仿品都别碰。

从中国走慢船太慢了…

送到目的地太慢了，而且追踪物流有问题。

我的产品以惊人的速度到达

我的商品以惊人的速度到了。口红完好无损。谢谢！