Thank you for taking the time to leave a review. We are so sorry to hear about the trouble you experienced regarding photos and phone numbers. We would love the opportunity to learn more about the issues your having and see what we can do to help get this resolved. We will be reaching out to you directly to help!
D
Dawn Gullett · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
最近购买了 Gabb 手表 3e…
最近为我们的儿子购买了 Gabb watch 3e 升级版。快速轻松地从旧手表转移到新手表。他喜欢它!谢谢你加布!你摇滚!
Gabb 回复2026-08-04
Thank you so much for your awesome review! We're so happy to hear the upgrade to the Gabb Watch 3e was a fast and easy experience, and that your son is loving his new watch! Thanks for choosing Gabb to help keep your family safely connected. We truly appreciate your support; you rock too!
Thank you so much for your kind review! We're thrilled to hear that upgrading from a watch to a phone was quick and easy, and that the device arrived promptly with a seamless setup experience. Making those transitions as smooth as possible is exactly what we strive for. We appreciate you choosing Gabb to help keep your child safely connected, and we hope they love their new phone!
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Nicole Fumo · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·
★★★★★
我很难激活手机
我很难激活手机。但一旦我弄清楚了,一切都很棒!
Gabb 回复2026-08-04
Thank you for sharing your experience! We're glad to hear that once you got through the activation process, everything was working great. We understand that getting a new device set up can sometimes take a little extra time, and we appreciate your patience while getting started. We're happy to have your family part of the Gabb community and hope you continue enjoying your new phone!
L
Lauren Harmon · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·
★★★★★
喜欢这款手表
喜欢这款手表,希望电池续航时间长一点。
Gabb 回复2026-08-04
Thank you for your review! We're so glad to hear you're loving the watch! We appreciate your feedback about the battery life as well. We're always working to improve our products, and input like yours helps us continue making them even better. Thanks for being a part of the Gabb family!
Thank you so much for taking the time to share your experience! We're thrilled to hear that our text support made the setup process easier and that our team was able to seamlessly pick up where the previous conversation left off. We know how valuable your time is, so we're glad you didn't have to repeat yourself and could get the help you needed. Thank you for being part of the Gabb family; we're always here if you need us!
L
LYNDSAY · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
不错的入门手机
我喜欢标记消息功能,它让我女儿可以自由使用手机,而无需我不断监视她在做什么。
Gabb 回复2026-08-03
Thank you for your wonderful review! We're so glad you're enjoying the Flagged Messages feature. It's designed to help give parents peace of mind while allowing kids to enjoy the independence that comes with having their own phone. We appreciate you sharing your experience, and we're grateful to have your family as part of Gabb!
Hi Linda! We're so sorry to hear about your experience. We understand how frustrating it is to receive a new phone and not be able to activate it, especially after you've already worked through the troubleshooting steps and weren't able to get the support you needed.
We'd love the opportunity to make this right. We're reaching out to you directly so we can take a closer look at what's preventing the activation and work with you to get your son's phone up and running as quickly as possible.
We're sorry this has been your experience! We know how frustrating it is to not have reliable service and accurate GPS readings. We would love to look into this more and resolve all the issues you're seeing. We have just reached out!
Thank you so much for taking the time to leave such an amazing review! We're so happy to hear that Gabb has been a great fit for your family. We truly appreciate your support!
Thank you for your review! Happy 11th birthday to your daughter! 🎉 We're honored you chose Gabb for such a special milestone. We're so glad you're enjoying the parental controls and the peace of mind they provide. We hope she loves her new device, and we appreciate you being part of the Gabb family!
Thank you for your review! We're so glad to hear the setup process was easy and that your child is enjoying their device. We also appreciate your feedback about making it simpler to enable video calling for approved contacts. Suggestions like yours help us continue improving the experience for families, and we'll be sure to share this with our team. Thanks for being part of the Gabb family!
Thank you so much for sharing your experience! We're so happy to hear the transition from your daughter's Gabb Watch to her new phone was smooth and easy. It's great to know she's enjoying a phone that feels just like her friends' while giving you the peace of mind that comes with Gabb's built-in safety features. Welcome to the Gabb family!
T
Tom · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
适合我们七年级学生的绝佳解决方案
对于我们七年级学生来说这是一个很好的解决方案。这是我们第三个使用 Gabb 的孩子
Gabb 回复2026-08-04
This makes us so happy to hear! We are so glad Gabb was the perfect fit for your family. Thank you for taking the time to leave a review.
A
Annette Rocha · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
去做就对了!
第二次胡言乱语。真的很喜欢客户服务和您孩子需要的一切,但没有什么是他们不打电话的!
Gabb 回复2026-07-31
Thank you so much for coming back to Gabb! It means a lot to us that you've trusted us a second time. We're thrilled to hear you've had a great experience with our customer service and that you love our "everything your kid needs, nothing they don't" approach. We truly appreciate your support and hope your family continues to enjoy your Gabb phone!
K
Kelly K · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
设置简单,人工智能信使帮助……
设置简单,AI Messenger 帮助解决了一个小问题。
Gabb 回复2026-07-31
Thank you for your review! We're so glad to hear the setup was easy and that our AI Messenger was able to help you quickly troubleshoot the issue. We appreciate you taking the time to share your experience, and we hope you continue enjoying your Gabb device!
Thank you for taking the time to share your experience with us. We're truly sorry to hear about the frustration you've experienced over the years, especially after placing your trust in Gabb for both of your children. This is not what we wanted your experience to be and we want to make it up to you however we can. We will be reaching out to you directly to help!
Thank you so much for your kind words! We're so glad to hear everything has gone smoothly and that our team was able to check in with you. We want every family to feel supported, so it means a lot to know that made a difference. We appreciate you choosing Gabb and hope you continue to enjoy your device!