Gaia

Thanks for the feedback! We get it, AI is a touchy subject, but our model was built by our internal team with a lot of intention, and solely trained on Gaia's content 🙌

Hi Anthony, Thank you for your feedback, though we’re sorry to hear you’ve had trouble accessing our app. . We would like to clarify that Gaia is currently available across a wide range of platforms, including Apple TV, Roku, Amazon Fire TV, Android TV, and Chromecast, as well as dedicated apps for both iOS and Android devices. You are correct, we do not support Samsung Smart TV at this time If you are unable to find the app on your specific device, it may be due to the model's age or a regional setting. We would love to help you get Gaia running directly on your screen so you can move beyond casting. Please reach out to us at [email protected] so we can troubleshoot your specific device with you and ensure you have the best viewing experience possible. We're here to help!

HI Juliet, This is a matter we take very seriously, and we would like to investigate this immediately. Please be aware that Gaia does not have a monthly subscription tier at $317. If you are seeing a charge of this amount labeled as Gaia, it is possible that there is a billing error, a fraudulent third-party involved, or a misunderstanding of a localized currency. Because you mentioned that charges continued even after a card replacement, it suggests a 'recurring payment' token may be active through a third-party app store (like Apple or Google Play) or a banking feature that automatically updates subscriptions for new cards. Please contact our Management team immediately at [email protected] with the subject line 'URGENT - ATTENTION MANAGER.' Our Head of Member Services will personally oversee this investigation to help you identify the source of these charges and ensure this is resolved. We are committed to transparency and want to help you get to the bottom of this right away.