Geeksoutfit is a developer-owned start-up business that designs geek products with love and trending design since Aug 2022!We are committed to bringing the best of geeky, nerdy, quirky, funky, funny, and the latest humorous content from the internet to your t-shirt. Our t-shirts are made of 100% Cotton in order to provide maximum comfort and durability.The printing is best in class using high-quality inks with top washability ratings so that the print doesn't go even after multiple washes. We thrive to provide the best experience to our customers and will love to hear you through product ratings/reviews.
Reviewers had a great experience with this company. Customers frequently praise the fun and unique designs, noting that the garments are comfortable and look just like the advertised pictures. Shoppers also point out the responsive customer support team and express satisfaction with how quickly issues are handled.
Some reviewers were not happy with the inconsistent sizing, mentioning that items can run significantly smaller or larger than expected. A few other people also felt that the material felt cheap, stiff, or different from the 100% cotton advertised. Additionally, some consumers noted that international shipping took quite a long time to arrive.
Oct 26 Updated Review. I finally received my shipment of clothes & stickers I ordered on Oct 5. I would like to commend the company for quickly responding to my email inquiries about my order.
The t-shirts material & printing is good and also it is 100% cotton, so I will only air dry. The Hawaiian-style shirt seems to run a little smaller than the size chart. So in doubt, go up a size.
Perhaps the company can add some automatic email notifications like when the shirts have gone to print, have been printed, have been packaged, have been shipped, have arrived in my country. I had different expectations as to how timely I would receive the products after ordering. I wasn’t expecting 3 weeks. They offer purchase insurance which includes insurance for international delays over 30 days. So, according to their expectations, they met it with delivery at 23 days.
Maybe I’ve gotten too used to quick deliveries within a week to 2 weeks. I still would rather have a well-defined expectation up front.
Original Review: Ordered Oct 5. Have inquired twice as to the status of the order. First response is that my “ order is currently in the midst of production, with our team working meticulously to craft your items.”
Second inquiry was met with response that the order is now in the U.S. and should be delivered this week.
USPS says it has departed the “partner facility” and USPS is still waiting for the item and “Delivery Date Unknown”
For a company that boasts how many products they sell, their order turnaround & shipping time is abysmal. I doubting this is a legit company and will be turning it over to my credit card company at the end of the week if not delivered. Wish I had heeded the other reviews and saved myself the headache.
geeksoutfit.com 回复2024-10-22
Dear Customer
We apologize for the extended wait and the inconvenience with tracking your order.
Due to unforeseen delays, tracking updates may lag. We have escalated this issue to expedite delivery and improve tracking visibility.
Your patience is greatly appreciated.
For further assistance, please reply to this email. [email protected]
Best regards,
Geeksoutfit Customer Service Team
Tracking informaton is mistleading and largely useless
I ultimately receive the item and was very happy with the purchase and the quality of the shirts.
The order took much longer than originally projected to arrive. The tracking information showed the order going back and forth between facilitates, including one located close to me, then back to another state. All updates say "awaiting items" and I just told to be patient. Not very reassuring or helpful. Again, ultimately received the items but the tracking was a joke.
geeksoutfit.com 回复2024-10-17
Dear Customer
We apologize for the extended wait and the inconvenience with tracking your order.
Due to unforeseen delays, tracking updates may lag. We have escalated this issue to expedite delivery and improve tracking visibility.
Your patience is greatly appreciated.
For further assistance, please reply to this email. [email protected]
Best regards,
Geeksoutfit Customer Service Team
The T-shirts were decent. The pajamas set is way overpriced, for $60. I can get better fitting and feeling pajamas for $20 anywhere. I figured the quality would be better than that. The waistband is super tight but the legs are massive. The top has loose threads all over. The fabric is nothing special.
geeksoutfit.com 回复2024-10-14
Dear buyer
Thank you for your feedback. We apologize for the disappointment with the pajama set.
We are sorry to hear about the fit and quality issues. We will investigate these matters to ensure they do not happen again.
We understand your concerns about the price and will review our standards.
We would be happy to offer you a refund or exchange.
Please let us know how you would like to proceed.Thank you for your understanding.
Best regards,
I ordered & paid for two T -shirts and only received one. I'm still waiting for order number #NGP141301
(Karma t-shirt) ,this was from August.
Customer care e-mailed me saying it was in transit over a week ago so I don't understand why I haven't got it yet?? Very annoyed now given the estimated shipping time and numerous e-mails I've sent.
geeksoutfit.com 回复2024-09-27
Dear Customer,
Thank you for reaching out to us, and I sincerely apologize for the inconvenience and frustration you've experienced with your order. We understand how important it is to receive your items in a timely manner.
Regarding your order #NGP141301 (Karma t-shirt), we will immediately look into the status of your missing item. Our team will be in touch with you shortly via email to gather more details and resolve this issue as quickly as possible.
Once again, I'm very sorry for any distress caused, and we appreciate your patience as we work to get this resolved for you.
Best regards,
Customer Care Team
HI there
I'm sorry to hear that the fabric wasn't what you were expecting. I understand how important it is to get the right material. Could you please provide more details about what you were expecting and how the fabric differs? This will help us address the issue better and improve our products in the future. If there's anything we can do to make this right, please let me know.
Best Regards,
I have not received a shipping notice and I ordered almost a month ago. I feel like I've been scammed and my money is gone and I will never see my shirts. When I emailed to ask for a status, the reply seemed like a robot and it basically said I would be contacted when it shipped. At this point I just hope I see the shirts at some point but I will never order from your company again.
*Update: I received my package. I also received direct contact from this company after my review. They asked for 5 stars, but that would not be factual. I edited to increase the 1star to 3 stars because I received the package but due to the customer service and lack of communication 3 stars seems reasonable.
geeksoutfit.com 回复2024-09-06
Dear Customer
We apologize for the extended wait and the inconvenience with tracking your order.
Rest assured, your package is on its way.
Due to unforeseen delays, tracking updates may lag. We have escalated this issue to expedite delivery and improve tracking visibility.
Your patience is greatly appreciated.
For further assistance, please reply to this email. [email protected]
Best regards,
Geeksoutfit Customer Service Team
My gut tells me that both the weight and quality of the ‘cotton’ is not as superior as it was in previous orders. Too much stretch and thinner. It was disappointing
Sizing is good, clever choices, but if I’m paying top dollar for a t-shirt, the quality should be Excellent, not questionable. There is a decided difference between my first order and subsequent ones.
Secondly, the bombardment of email advertising is WAY over the top for my liking. I’ve tried to manage preferences and or opt out, but have had no success.
Lastly,, if Trustpilot threatens to remove my review if I don’t ‘respond’, it is hardly a unbiased review site.
Love the t-shirt cleverness and have no issue with packaging or delivery, but the quality of product appears to be slipping. It WILL influence my future purchases.
geeksoutfit.com 回复2024-09-02
Dear Customer,
Thank you for sharing your detailed feedback with us.
We are truly sorry to hear that your recent experiences with our T-shirts have not met your expectations.
We are concerned to learn that the recent orders have not lived up to these standards. We will thoroughly investigate this issue and take the necessary steps to ensure consistent quality.
To address your concerns, 20% discount on your next purchase as a gesture of goodwill.
Please let us know how we can best assist you further.
Thank you for your loyalty and for bringing these matters to our attention.
Best regards,
Geeksoutfit Customer Service Team
I love the tee shirts, however, they took 26 days to get here. Having not heard a word from you, after about 20 days I wrote customer service. They finally sent me a tracking web site. I would like you to keep me informed about my order, if I ever order anything from you again. Testpilot is awful
geeksoutfit.com 回复2024-08-28
Dear Valued Customer,
We sincerely apologize for the delay in receiving your order and for the lack of communication regarding its status. We understand how frustrating this experience must have been for you.
Regarding your recent order, we have taken note of your feedback and would like to assure you that we are taking steps to improve our communication processes.
We have checked the status of your order and can confirm that it was delivered 26 days after placement. We understand this is longer than expected, and we are working to streamline our shipping times.We will ensure that you receive regular updates on the status of your order in the future. Our goal is to keep you informed every step of the way.
We appreciate your feedback about TestPilot and will pass this along to our logistics team to improve our service.Once again, we apologize for the inconvenience and appreciate your patience.
If you have any further questions or need assistance, please do not hesitate to contact us and out email is [email protected]
Best regards,
Ordered Small but it is too big. Can it be exchanged?
geeksoutfit.com 回复2024-08-27
Dear Customer,
We are sorry for that.
But the Small is the smallest size of our product.
We are willing to give you a refund of your order, please contact
[email protected].
Thank you for your understanding.
Best regards,
Geeksoutfit Customer Service Team.
my order is now 6 days just waiting to be picked up by the USPS. i ordered them 2 weeks ago, and didn't get any correspondence regarding shipping time. they are definitely not transparent with their business transactions, and that misuse of trust is a deal breaker if it comes to repeat business. i've been doing my best to not order from china for this very reason. i forgot to take the time to find out this time. i'm sad and disappointed
geeksoutfit.com 回复2024-08-23
Dear Customer,
We're truly sorry for the delay in receiving your order and for the lack of communication regarding shipping times. We understand how frustrating this must be for you.
To address your concerns, please contact us at [email protected] and mention that you would like to speak with our customer service team. We will work with you to resolve this issue as quickly as possible, including providing updates on the status of your order and addressing any concerns you have about our business practices.
Thank you for bringing this to our attention. We hope to make this right for you.
Best regards,
The designs are great, but they ship from China with questionable tracking and delays. Will not be buying from them again
geeksoutfit.com 回复2024-08-23
Dear Customer,
We appreciate your feedback about the designs and apologize for the shipping delays and tracking issues you experienced. We understand your concerns and are working to improve our shipping process.
If you have any further questions or need assistance with your order, please contact us at [email protected]. We value your input and hope to regain your confidence in the future.
Best regards,
you sent the wrong size t-shirt, I ordered an XXXL and you sent an L. the shirt was the solent green shirt and I was going to wear it at Galaxy Con in San Jose this week end.
geeksoutfit.com 回复2024-08-17
Dear Valued Customer,
We're truly sorry for the mistake with the size of your Solent Green shirt. We understand how disappointing it must be, especially with your plans to wear it at Galaxy Con in San Jose this weekend.
We will immediately send you the correct size (XXXL) of the Solent Green shirt.We will expedite the shipping to get the correct size to you as quickly as possible.
We apologize for the inconvenience and any frustration this may have caused. We value your patience and understanding.
Please let us know if there's anything specific we can do to assist you further.
Best regards
Ordered 2 tee shirts both the same size. Nice shirts. Sadly one fits and one is too small.
geeksoutfit.com 回复2024-08-14
Hi there
We're glad to hear that you like the shirts, but we're truly sorry to learn about the sizing discrepancy. We understand how frustrating it must be to receive shirts of different fits.
Could u please contact us at [email protected] soon?
To address your concerns:
• Sizing Issue: We'll investigate why the shirts of the same size have different fits.
• Resolution: We'd like to offer you a replacement for the shirt that doesn't fit or a refund for that item.
Thank you for bringing this to our attention. We appreciate your patience and understanding.
Best regards
The product is great. But delivery took 3 weeks and in the meantime I’m getting inundated with email advertising to get me to purchase more products that will presumably also be slow to arrive.
geeksoutfit.com 回复2024-08-10
Dear Customer,
We're thrilled to hear that you're satisfied with their quality and value.
Your positive experience means a lot to us. We will pay attention to the issue you mentioned.
Thank you for choosing us and for your kind words.
Best regards,
Geeksoutfit Customer Service Team💖
Very slow shipping from China. Sizes claimed to be medium, but those were the largest mediums I have ever seen. Good thing I can sew...
geeksoutfit.com 回复2024-08-08
Dear Customer,
We sincerely apologize for the problems you encountered when ordering.
We regret that your order process was not smooth.
Thank you for your feedback, which will help us improve our service.
Sincerely,
Geeksoutfit Customer Service Team
I ordered 5 t-shirts and the delivery was actually quite fast. I guess about 10 days. The quality of the printing is not great. The text is printed upon the shirt. If the price per t-shirt would be about 15 dollars, I would understand, but the price is about 25 dollars per shirt.
It is strange to know that I live in Europe, ordered in dollars and they are printed in China.
I probaly will not be ordering again at geeksoutfit.
So price -quality is
geeksoutfit.com 回复2024-07-26
Dear Customer,
Thank you for your feedback.
We understand your concerns regarding the printing quality and pricing.
As a gesture of goodwill, we're offering you a 20% discount on your next order.
Thank you for your understanding.
Best,
Geeksoutfit Customer Service Team
I love the selection of shirts and purchased four. I'm tall and before purchasing I did ask if you offered shirts that were "long," Your answer was honest and said no, but I tried anyway. The four I got are fine shirts, but all stop at my waistline. No way that can be tucked in. It's me. I usually try to find shirts specifically for tall people or with advertised shirt "tail" that will stay tucked in. Oh well. Let me know if you ever do offer longer shirts.
geeksoutfit.com 回复2024-07-20
Dear Customer,
Thank you for your feedback and for appreciating our shirt selection. We're sorry that our current offerings don't meet your length requirements. Your insight is valuable, and we will certainly keep it in mind for future product developments.
Should we expand our collection to include longer shirts or "tall" sizes, we will be sure to reach out via email. Please stay tuned and feel free to contact us anytime at [email protected] for any queries or suggestions.
Best regards,
Customer Support Team Geek's Outfit
After sales communication is bad. Quality of product perfect.
Order process: 5 Stars
After Sales Communication: 1 Star
Shipping information: 1 Star
Quality: 5 Stars
12/4= 3 Stars
I am sorry, but you should definitely improve after sales communication. If people do not receive proper shipping information, they might open a fraud case… and ask Paypal to send the money back
geeksoutfit.com 回复2024-07-04
Dear Valued Customer,
We deeply apologize for the delays and partial delivery of your order.
Your experience is not what we strive for, and we're truly sorry for the inconvenience.
We're currently investigating your case and will ensure the missing items are resolved promptly—either through a refund or reshipment.
We understand your frustration and appreciate your patience.For immediate assistance, please reply to this email or contact us directly [email protected]
.Thank you for your understanding as we work to correct this.
Best regards,
I ordered $165 worth of clothing in May and my experience with shipping echoes other reviews here. I didn't hear anything for over a month, then as soon as I emailed them to follow up, I received a shipment shortly after. Not my entire shipment, mind you, as I did receive my 4 shirts but not my 2 pair of shorts. All this wait and still only receive a partial order. Upon emailing them back, they apparently have no record of shipments or something and insist I take pictures of the items I did receive and they might be able to help me.
I'm just done. I'll write off the $50 loss just to avoid the frustration of the continued back and forth BS. The shirts are as advertised and are a good value... IF you can ever receive your order.
geeksoutfit.com 回复2024-07-04
Dear Customer,
We apologize for the delays and the partial delivery. We're handling your case and will resolve the missing items ASAP.
Your patience is appreciated.
For urgent help, please reply here or contact [email protected]
Best
My 2 star has to do with the fact that I placed my order some time in May. The tracking info just kept saying the same thing over and over again and then suddenly stopped updating. I reached and they did respond and checked on my order, to find out that it got held up at customs. Keep in mind that this is almost 3 weeks after I ordered it. They said they shipped out a replacement order and stated they HOPE it will get to me in about 2-3 weeks. So we shall see...if not I better get a refund. Why have these come in internationally?? Make them yourselves here in the US if A.
geeksoutfit.com 回复2024-07-01
Hi there
We apologize for the inconvenience and the delayed response regarding your order. We understand your frustration with the shipping process and the unexpected customs hold-up. We appreciate your patience as we work to resolve this issue by sending a replacement order. We hope the new shipment reaches you swiftly. Your satisfaction is important to us, and should there be any further issues, please contact us immediately for a resolution, including a full refund if necessary. We're looking into local manufacturing options to avoid such delays in the future.
Best regards,
Nerdywave
Tokyo-Tiger
Shawncraft
Purplehecate
Halara
Oxknit
Joom
Pagewings