Geeksoutfit is a developer-owned start-up business that designs geek products with love and trending design since Aug 2022!We are committed to bringing the best of geeky, nerdy, quirky, funky, funny, and the latest humorous content from the internet to your t-shirt. Our t-shirts are made of 100% Cotton in order to provide maximum comfort and durability.The printing is best in class using high-quality inks with top washability ratings so that the print doesn't go even after multiple washes. We thrive to provide the best experience to our customers and will love to hear you through product ratings/reviews.
Reviewers had a great experience with this company. Customers frequently praise the fun and unique designs, noting that the garments are comfortable and look just like the advertised pictures. Shoppers also point out the responsive customer support team and express satisfaction with how quickly issues are handled.
Some reviewers were not happy with the inconsistent sizing, mentioning that items can run significantly smaller or larger than expected. A few other people also felt that the material felt cheap, stiff, or different from the 100% cotton advertised. Additionally, some consumers noted that international shipping took quite a long time to arrive.
I liked the design on the tee- shirt but the photograph was misleading regarding the colour. It appeared mauve in the photograph but in actuality it was fuschia. I know they say there will be subtle differences e.g. a shade or two out but this was more than that.
geeksoutfit.com 回复2024-07-01
Hi there
Thank you for your feedback. We're sorry to hear that the color of the t-shirt did not match your expectations based on the photo. We strive for accuracy in our product images but understand that discrepancies can occur. Your input helps us improve. If you're not completely satisfied, please reach out to our customer service team to explore options for exchange or return.
Best regards,
Took many weeks to get 3 shirts. Button up shirts are thin, not good quality. Looks good on website, not so good IRL. Fit is odd - boxy. Tank top print seems to be falling apart already. Fit is also boxy. Not recommended for the cost.
geeksoutfit.com 回复2024-06-26
Dear Valued Customer,
We're sorry to hear that your experience with the shirts did not meet your expectations.
The delay in delivery and the quality concerns you've mentioned are unacceptable, and we sincerely apologize.
We strive for customer satisfaction, and it appears we've fallen short.Your feedback on the fabric thickness, fit, and print quality is crucial for our improvement.
We'd like to make this right. Please reach out to our customer service [email protected] , and we'll work on a resolution, including a refund or exchange if desired.
Thank you for taking the time to share your thoughts. We hope for an opportunity to regain your trust.
Best regards
The socks are terrible quality. Once you have them on you can hardly see the print on them. And after only one wear the heels look like they have been worn continuously for several weeks... definitely appears like they are a "one wear only" quality.
Recommendation: do not waste your money buying their socks... cheapest quality ever fabric and print
geeksoutfit.com 回复2024-06-13
We're sorry to hear that the socks did not meet your expectations regarding quality and durability. This feedback is concerning, and we appreciate you bringing it to our attention. We strive for customer satisfaction and it seems we fell short in your case.
Please email us at [email protected] with your order details so we can look into this further and make it right. Your feedback will also help us improve our products for the future. Thank you for taking the time to share your experience.
The material is too light for my liking.
I needed to exchange doe a smaller size. I wrote and never received any reply.
geeksoutfit.com 回复2024-05-16
Dear buyer
We're sorry to hear the material didn't meet your expectations and that you've had trouble reaching us. Please email us directly at [email protected] with your exchange request and order details. We'll make sure to assist you promptly this time. Your satisfaction is important to us. Looking forward to your email.
Thanks for your understanding and all the best
Quality not as expected. Delivery took a long time.
geeksoutfit.com 回复2024-05-08
Dear buyer
We are so sorry for the inconvenience to you about the bad quality you received and we are so sorry for that
Would you mind to send us some photos about what you received to [email protected] and we will help you asap after we checked
Thanks for your understanding and your kindness
All the best
Shirt material quality should be improved in light of the price charged.
geeksoutfit.com 回复2024-05-02
Dear buyer
Thank you for your honest feedback. We're sorry to hear that the shirt material didn't meet your expectations given the price. We're constantly striving to balance quality with affordability. Your input is valuable and will be shared with our production team for review. Please consider reaching out to our customer [email protected] for any further assistance or to discuss possible solutions.
They sent me an email saying my order was going to be delayed. Ok, that's fine. I tried to reply and check on how long they thought it would be since I was relying on the order as a birthday present for my husband... And the support email no longer exists. Is this company even still in business?
geeksoutfit.com 回复2024-03-26
Hi, Karissa Wingate
Hope you are well！
There was a problem with our mailbox a few days ago, and we fixed it as soon as possible. It has now been fixed.
Please resend us an email with your order number and we will help you resolve the issue as soon as possible.
If any thing I can do to make you feel better please let me know,I'll definitely do my best to serve you and give you a satisfactory solution.
waiting for your reply
Sincerely~
Wasn't sure exactly when it was going to arrive but it did arrive just in time.
Witty slogans on the hoodies and tee-shirts and fairly good quality of material; albeit a little on the thin side.
geeksoutfit.com 回复2024-01-31
Dear buyer~
We are so sorry for the inconvenience to you about what you met
We apologize for any inconvenience this may cause you.
If you are not satisfied with our products , please leave your email address or order number, we will send you a private message and try our best to help you solve the problem until you are satisfied.
Thank you very much for your understanding and support!
Your early reply will be greatly appreciated.
Sincerely
Just like Bjorn, getting too many emails. Unsubscribed but still coming, sent several requests to support and got several replies ro say sorry and we will fix it. You are happy to sell stuff but not sincere in your customer support, hopeless. Very disappointing.
geeksoutfit.com 回复2024-01-29
Dear buyer
We apologize sincerely for the inconvenience with the persistent emails despite your attempts to unsubscribe. We understand how frustrating this must be and assure you that it's not reflective of our commitment to customer satisfaction.
We're disappointed in the lapse and are taking immediate steps to rectify the issue permanently. Our support team has been alerted again, and we will personally ensure your subscription status is corrected.
We value your feedback and hope to regain your trust. Please, expect a confirmation once the issue is fully resolved.
Sincerely
I always find funny and interesting products on your website. This was my first time ordering some sweatshirts. I assumed they would shrink some in the dryer, so I went a size up. The black sweatshirt did shrink to a comfortable size, while the blue one did not shrink. The sleeve cuffs are perfect.
The collar is wider than I would like, and the bottom doesn't gather in at the waist, rather going straight down. However, that isn't a deal-breaker as I plan to wear a t-shirt under it.
Overall, I am pleased with my purchase.
EDIT: 02/08/24
Still satisfied with black sweatshirt, however the blue one is a shapeless mass. I consider it unwearable in public. I'm not sure if the issue is related to production differences in the different color shirts.
geeksoutfit.com 回复2024-01-26
Dear buyer
We're glad to hear that you're satisfied with the black sweatshirt. However, we're sorry to learn that the blue sweatshirt did not meet your expectations in terms of fit and shape.
We understand your disappointment and assure you that all our products should adhere to the same quality standards, regardless of color. It seems there might have been a production inconsistency.
Please reach out to our customer service team support@geeksoutfit. so we can arrange for a replacement or a refund for the blue sweatshirt. Your feedback is invaluable in helping us maintain our quality standards. Thank you for bringing this to our attention.
All the best
Although the shipping took longer than expected my items were received as pictured.
geeksoutfit.com 回复2024-01-20
Dear customer ~
We apologize for the longer shipping time and appreciate your patience. We're glad to hear that your items arrived as depicted.
Your satisfaction with the products is important to us. If you have any further concerns or need assistance, please don't hesitate to reach out.
Thank you for your understanding!
Sincerely
Chinese based, and if you don't like the product you've got to return at your own expense.
I bought before Christmas, and didn't manage to ask for return within 30 days. They gave me 10% refund and I'll take the t shirt to a charity shop... So obviously a waste of time and money for me.
(Why didn't I like it? Design was low on the t shirt, cut was tight, and the overall effect really emphasised my belly)
Edit - the reply below is a standard reply that they'd already sent by email and I'd replied to.... Reduced to 1 star.
Edit 2 - I've just discovered that if you don't submit details in response to a reply like this, your review gets taken down. Is that the motivation for asking for more information?
Edit 3 - they just gave me a full refund and asked me to improve the review (now back to 2 stars), saying they don't understand local trading practices. I've given them detailed feedback and input, so if they respond then their service could well improve!
geeksoutfit.com 回复2024-01-17
Hi dear,
We apologize sincerely for the dissatisfaction with your purchase and the inconvenience caused by our return policy.
We appreciate your understanding and cooperation as we worked to find a solution. We value your feedback immensely and are grateful for the opportunity to learn and improve our services to better align with local expectations.
Thank you for your constructive criticism, which is vital for our growth.
Sincerely,
Never ever buy anything advertised on/or from Facebook. I was bored clicking on my FB and saw these shirts and choose to order. But, thinking I would be smart, as so I thought, I looked up the company website on google and choose to order from the website instead of off the FB portal. Lesson learned. I did not realize that this is a company located in China and therefore, I now know this will arrive in a month after ordering a couple weeks back. I am gravely concerned with quality at this point, but we shall see whenever it may arrive. A huge red flag was I did notice exact copies of T-Shirt designs from "bustedtees" a US based company whom I have ordered from before available on geeksoutfit. So I gather these designs were plagiarized from "bustedtees" and manufactured and shipped from China instead of the US. Never again will I buy from a FB post, I should know better. That's on me.
Update: My shirts arrived today and to my relief they are of good quality. Heavy cotton, sharp crisp designs on front. So I need to update my review a star. It did take about 2.5 weeks to get to me, so if you are in a hurry, then consider that. I do not know if there is a relationship between Geeksoutfit and Bustedtee's, but I did notice several designs from the Bustedtee's website on geeksoutfit, which seems a tad odd, unless they are connected in some way. If not then its blatant trade stealing. At least feels that way. I won't purchase again from geeksoutfit until I get to the bottom of that, I don't wish to support an organization that does that.
geeksoutfit.com 回复2024-01-16
Dear buyer~
We're glad to hear that your shirts arrived and that you're pleased with their quality! We appreciate your updated review and understand your concern regarding the shipping time. As for the similarity in designs, we assure you that we operate with integrity and respect intellectual property rights. Any overlap might be coincidental, but we take your feedback seriously and will investigate to clarify any misunderstandings.
We value your support and hope to retain your confidence in our business practices. Please feel free to contact us directly for further clarification or assistance.
Sincerely
T-shirt finally arrived. Material is weird but maybe after washing it will get softer. Print looks good
geeksoutfit.com 回复2024-01-13
Dear buyer~
We're glad your T-shirt arrived and that the print meets your expectations! Sometimes fabrics can feel different initially but do soften over time with washing. We hope this will be the case for you.
If you're not completely satisfied after washing, please don't hesitate to contact our customer service [email protected]
We appreciate your feedback and hope you'll enjoy wearing it more with each wash.
Warm regards
Generally happy with the service - fabric quality was poor
Generally happy with the service, love the designs, but the quality of the tee-short fabric diminishes the overall quality of your product offering.
I also purchase tee shirts from Tee Public and Red Bubble and have found the quality of their fabric is substantially better than yours - and at around the same price point.
Bottom line - use better fabric, take a small hit to your margin, ensure return business and happy customers.
geeksoutfit.com 回复2024-01-07
Dear buyer~
Thank you for your honest feedback and for appreciating our designs. We're glad to hear you're generally happy with our service.
We're sorry to learn that the t-shirt fabric didn't meet your expectations compared to other platforms.We take your comments seriously and are consistently reviewing our materials to ensure the best quality for our customers.
Your suggestion to upgrade our fabric is valuable, and we will certainly consider this as we strive for improvement. Enhancing customer satisfaction is paramount, and we understand the importance of offering a superior product.
Please stay tuned for future improvements, and we hope to exceed your expectations with our upcoming collections.
Your continued support and feedback are invaluable to us.
Warm regards
The sizes are very small fitting and I wish I had ordered two medium shirts instead of two small ones. They are for my daughters who are size small in Canada but your shirts are like an extra small for them and are too tight. :(
Ordering and shipping were easy though.
geeksoutfit.com 回复2024-01-06
Dear buyer~
We're sorry to hear that the sizing didn't match your expectations and that the shirts turned out smaller than anticipated for your daughters.
We understand the frustration this can cause, and we appreciate your feedback.While we're glad to know that the ordering and shipping processes were smooth for you, we understand the importance of getting the right fit.
To address this, we'd like to offer you the option to exchange the shirts for mediums at no additional shipping cost. Our customer service team will be reaching out to assist you with this process and ensure a better fit for your daughters.
Thank you for bringing this to our attention, and we look forward to making it right for you.
Warm regards
Shipping took forever. Arrived later than I expected. Product was great.
geeksoutfit.com 回复2024-01-06
HI dear ~
We're glad to hear that you loved the product, but we apologize for the unexpected delay in shipping. We understand how important timely delivery is, and we're working hard to improve our shipping times.
Your feedback helps us in this process. If you have any further concerns or need assistance, please don't hesitate to reach out.
Thank you for your patience and understanding.
All the best
The only reason for this rating not being a five is a complete lack of being given any idea whatsoever when my order might be shipped. These were Christmas presents, and when I placed the order on Dec 10th, the confirmation email simply said that I would be notified when it was shipped. On Dec 13th I received that notification, but was given no idea of how long delivery would take. It was finally delivered on Dec 26th. This has to be the only purchase that we have made online all year that was not able to give us an estimated delivery date up front, which is ironic when this company is catering to geeks, some of the most technological up-to-date people out there.
geeksoutfit.com 回复2024-01-04
HI dear ~
We apologize for the shipping delay and lack of initial delivery estimate. We're working to improve this. As a gesture, we'll send a discount for your next order.
Thank you for your patience and feedback.
All the best
I am happy with the shirt I purchased and it fits true to size, but the shipping process was very bad. I placed my order on Dec. 12th and it was shipped on the 14th, but not delivered until Dec. 28th - after Christmas. There was no indication that the shirt would take over two weeks to arrive and shipping updates were cryptic at best, claiming to be USPS from day one, but actually with “17Track” who then delivered to USPS. I recommend that this company find an alternative delivery system. My son got his Christmas present three days late despite me purchasing it well in advance.
geeksoutfit.com 回复2024-01-05
HI dear ~
We apologize for the inconvenience and frustration caused by the delayed shipping of your order. We understand how important timely deliveries are, especially during the holiday season.
We appreciate your patience and are disappointed that our shipping partner did not meet expectations.We value your feedback and will certainly take it into consideration as we review our shipping processes and consider alternatives to improve customer experience.
It's good to know the shirt itself met your expectations, fitting true to size.As a gesture of goodwill, we would like to offer a discount on your next purchase with us. Please watch for a follow-up email with the details.
Again, we're sorry for the late arrival of your son's Christmas present, and we hope to make it up to you in the future.
All the best
Shipping took way too long. Item was ordered on 12/10/23 arrived after Christmas.
geeksoutfit.com 回复2024-01-03
HI dear ~
We apologize for the prolonged shipping time and the inconvenience this has caused, especially with your order placed before Christmas.
We understand your disappointment and are working to optimize our shipping processes to prevent such delays in the future.
Thank you for your patience, and please reach out if you need further assistance.
All the best
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