Hello,
Thank you for your feedback. We are sorry to hear the part arrived damaged.
For clarity, our return policy is clearly stated at the bottom of our website. It explains that parts that have been installed are not eligible for return. We understand this can be frustrating, which is why we encourage customers to inspect all parts upon arrival before installation.
We appreciate you taking the time to share your experience and will continue working to improve our shipping and customer experience.
T
Tammy Queen · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
这部分停止工作所以我订购了......
这部分停止工作,所以我订购了它,第二天就到了。现在我有了一个功能齐全的烤箱。谢谢。
塔米布里顿
Genuine Replacement Parts 回复2026-08-06
Hello,
Thank you for taking the time to share your experience. We are so glad your part arrived quickly and got your oven back up and running. We truly appreciate your support and look forward to helping you again whenever you need us.
J
Juan Cabrera · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
谢谢
该零件来得快+完美贴合!服务很棒!
Genuine Replacement Parts 回复2026-08-06
Hello,
Thank you for taking the time to share your feedback! We are so glad to hear your part arrived quickly and fit perfectly. It is wonderful to know you had a great experience with our service. We truly appreciate your support and look forward to helping you again whenever you need us.
Hello,
Thank you so much for sharing your experience! We are thrilled to hear the additional silverware basket fit your Bosch dishwasher perfectly and gave you the extra space you needed without sacrificing room for your dishes. It is also great to know your order arrived so quickly. Enjoy the added convenience, and thank you for choosing us. Happy dishwashing!
Hello,
Thank you for your feedback! We're so glad to hear everything worked exactly as advertised. We appreciate you taking the time to share your experience and hope to serve you again soon!
N
Nancy · 写过 2 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
我订购的商品被退回
我订购的商品被退回,但他们没有让我知道,直到我跟进并询问为什么我的发货如此延迟。
Genuine Replacement Parts 回复2026-08-05
Hello,
Thank you for your feedback. We sincerely apologize for the frustration caused by the delay in communication regarding your order. We understand how important it is to receive timely updates.
While the part you ordered is clearly identified on our website as a special order item, we recognize that we could have communicated the status of your order more proactively. We appreciate you bringing this to our attention, and we will use your feedback to help improve our communication moving forward.
Thank you for your patience, and we appreciate the opportunity to serve you.
J
Jenn · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·
★★★★★
轻松订购快速交货
Genuine Replacement Parts 回复2026-08-05
Hello,
Thank you for your great feedback! We are so glad to hear that you found the ordering process easy and that your delivery arrived quickly. We appreciate your support and look forward to serving you again!
K
Kevin J · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
尽管我必须支付运费
尽管我必须支付运费,但零件的交付速度比亚马逊快 3 倍,而且总体成本仍然相同。
Genuine Replacement Parts 回复2026-08-05
Hello,
Thank you for sharing your experience! We are so glad your part arrived much faster than expected. Even with shipping, knowing we matched Amazon's overall cost while getting your order to you about three times faster is exactly the kind of value we strive to provide. We truly appreciate your feedback and look forward to helping you again the next time you need a part.
M
Morris Bryant · 写过 6 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
按承诺交付。
Genuine Replacement Parts 回复2026-08-05
Hello,
Thank you for taking the time to leave a review. We are glad to hear your order was delivered as promised. We appreciate your support and look forward to serving you again!
Hello,
Thank you so much for your wonderful feedback! We are thrilled to hear everything went well and that the product worked perfectly for you. It is also great to know our packaging gave you peace of mind and that your order arrived well protected. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future!
Hello,
Thank you for sharing your experience with us! We are so glad to hear that you value our selection of OEM appliance parts, competitive pricing, fast shipping, easy to navigate website, and reasonable shipping costs. Providing a reliable and hassle free shopping experience is exactly what we strive for, and we truly appreciate you choosing us for your appliance parts needs. We look forward to serving you again!
Hello,
Thank you for sharing your experience! We're glad your new KitchenAid ice maker arrived on time and was an exact match for the original, right down to the serial number. It's great to hear the installation went smoothly and everything fit perfectly. We appreciate your feedback and thank you for choosing us for your repair needs!
C
Cate N · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
及时发货
送货及时,虽然有点贵。 已发货正确的物品。
Genuine Replacement Parts 回复2026-08-05
Hello,
Thank you for your feedback. We are glad to hear that you received the correct item and that your order shipped in a timely manner.
Most of our shipping options include tracking numbers provided by the carriers, which allow us to monitor your package's progress and help address any issues that might arise during transit. While we strive to keep shipping costs as low as possible, these fees also help cover handling, packaging, and shipping expenses to ensure your order arrives safely and efficiently.
We appreciate your business and hope to serve you again soon.
Hello,
Thank you for your feedback. We are so glad to hear your order arrived quickly and that the part was exactly what you needed.
We appreciate your comments about the shipping cost as well. Most of our shipping options include tracking numbers provided by the carriers, which allow us to monitor your package's progress and address any issues that might arise during transit. While we strive to keep shipping costs as low as possible, these fees also help cover handling, packaging, and shipping expenses to ensure your order arrives safely and efficiently.
We truly appreciate your business and your feedback, as it helps us continue improving our service.
K
Kat Briggs · 写过 9 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
快速地
库存商品的交货速度非常快。
Genuine Replacement Parts 回复2026-08-05
Hello,
Thank you for your great feedback. We are so glad to hear your order arrived quickly and that you had a fast experience with our site. We appreciate your support and look forward to serving you again.
Hello,
Thank you for your great feedback. We are so glad your order arrived on time and that you received exactly what you expected. We appreciate you choosing us and look forward to serving you again.
B
Billy Adamson · 写过 2 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
可靠且便宜的好地方。
可靠且便宜的零件的好地方
Genuine Replacement Parts 回复2026-08-05
Hello,
Thank you for your great feedback. We are glad to hear you found a reliable part at a great price. We appreciate your support and look forward to helping you again whenever you need us.
Hello,
Thank you for your great feedback! We're so glad you found the part you needed at a great price and that our website made the process quick and easy. We appreciate you choosing us and look forward to helping you again!
Hello,
Thank you for taking the time to share your feedback. We are so glad to hear the part was a perfect fit and solved your problem. Knowing everything worked out as expected is exactly what we strive for. We appreciate your support and look forward to helping you again whenever you need us.
J
Josephine · 写过 6 条评价 · 已认证 · 体验于 2026-07-22 ·
★★★★★
爱它!
准时到达且状况良好。非常感谢您提供完美的烤箱架。 非常棒,而且价格非常优惠。
Genuine Replacement Parts 回复2026-08-05
Hello,
Thank you so much for your wonderful review! We are thrilled to hear your oven rack arrived on time and in perfect condition. It means a lot to know you are happy with the quality and the value. We truly appreciate your support and hope to serve you again in the future!