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Genuine Replacement Parts

259 条评价

4.2259 条评价
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关于 Genuine Replacement Parts

数据更新
网站
genuinereplacementparts.com
分类
电子与科技
所在地
United States · Mary Esther
状态
待认证
近 12 个月
259 条评价
差评回复率
80%(33/41 条)
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Genuine Replacement Parts靠谱吗?

Genuine Replacement Parts(genuinereplacementparts.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 259 条用户评价,属于电子与科技分类,口碑良好。80% 的评价为 4 星及以上,14% 为 1 星;商家回复了 80% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Sylvia Balice · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

该零件与零件编号不匹配...

该零件与我们订购的零件编号不符。 上面的线不一样。 有人可以打电话给我 8157038570 询问 Balice 女士吗

Genuine Replacement Parts 回复2026-08-06

Hello, We are sorry for the difficulty you experienced. All returns require a return merchandise authorization, and our team can assist with reviewing eligibility and issuing instructions once the request is completed. Please contact us directly so we can help you move this forward by chat during business hours on our website, by phone at 877-968-4335.

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Daniel jones · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

收取 30 美元的补货费。

Genuine Replacement Parts 回复2026-08-06

Hello, Thank you for your feedback. We understand that restocking fees can be frustrating. For clarity, our $30 restocking fee is clearly outlined in our return policy, which is available at the bottom of every page on our website. We strive to be transparent about our policies so customers can review them before making a purchase. We appreciate your comments and will continue looking for ways to improve our customer experience.

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Maria Vergara · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

非常有帮助

Genuine Replacement Parts 回复2026-08-06

Hello, Thank you for your kind feedback. We are so glad you found our site helpful. We appreciate you taking the time to share your experience and look forward to serving you again.

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Duane Baer · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

为时已晚。对我来说没用

我订购了该零件,并支付了周四隔夜特快运送到我在马萨诸塞州家的费用。因为我要搭乘星期一早些时候飞往北卡罗来纳州的航班。我需要修理的地方。北卡罗来纳州没有人收到包裹。这使得周五和周六能够及时交货。周一晚上,该零件出现在我位于马萨诸塞州的家中。我无法进行维修,因为我没有零件。我不得不离开北卡罗来纳州。第二天。 更新后,GRP 解释说,运输问题是由于 Fed-Ex 将运输方式从 1 天更改为 2 天所致。 GRP退还了我差价,非常公平。谢谢GRP

Genuine Replacement Parts 回复2026-08-06

Hello, We’re very sorry to hear about your experience and completely understand how frustrating this was. We can see that the shipping service was changed by FedEx from overnight to 2 day delivery, which unfortunately caused your package to arrive after you had already left for your trip. Because the shipping service was not fulfilled as originally purchased, we have issued a refund of $28.80 for the difference in shipping charges. The refund should be reflected on your original method of payment within 3 to 5 business days. We sincerely apologize for the inconvenience this caused and understand how disappointing it was to be without the part when you needed it most. We appreciate you taking the time to share your feedback, and we hope we have the opportunity to provide you with a better experience in the future.

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Wayne G · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

OEM 零件价格优惠

OEM 零件价格优惠。完美契合。

Genuine Replacement Parts 回复2026-08-06

Hello, Thank you for your great feedback. We are glad to hear you found great prices on OEM parts and that everything fit perfectly. We appreciate you choosing us and look forward to helping with your future parts needs.

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Michael Legamaro · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

零件到达时已损坏

零件到达时已损坏。 我已经打电话并被告知我会收到这里的指示,但我什么也没收到。

Genuine Replacement Parts 回复2026-08-06

Hello, We are sorry to hear that your part arrived damaged. We understand how frustrating that is. We requested photos of the damaged part and packaging so we can file a shipping claim and move your replacement or resolution forward. At this time, we have not yet received those photos. As soon as we receive the requested images, we will begin processing your claim and work to resolve this as quickly as possible. If you have already sent the photos, please let us know so we can locate them.

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Wolfgang Stutius · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·

第二部分发货延迟。

这批货物被分成两次交付,没有事先通知。第一批货于8月1日准时到达,但第二批货(相同的部分)仅在8月4日送达。 这似乎是联邦快递的错。我收到了我订购的东西,但由于两个部件都需要,所以我希望能收到 GRP 的通知。

Genuine Replacement Parts 回复2026-08-06

Hello, Thank you for your feedback. We apologize for the inconvenience caused by your order arriving in two separate shipments. To help get orders to customers as quickly as possible, we ship from the warehouses that have the requested parts in stock, which can sometimes result in split shipments. We understand how frustrating it is when all parts are needed to complete a repair, and we appreciate your suggestion regarding shipment notifications. We will share your feedback with our team as we continue working to improve the customer experience. Thank you for choosing GRP, and we appreciate your patience.

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Dwayne Limes · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

零件的广泛选择和精度......

零件选择范围广,所选零件精度高,交货快

Genuine Replacement Parts 回复2026-08-06

Hello, Thank you for your wonderful feedback! We are so glad to hear that you found the wide selection of parts, the accuracy of our part selection, and our fast delivery met your expectations. We appreciate your support and look forward to serving you again!

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Bernice Gangaware · 写过 1 条评价 · 已认证 · 体验于 2026-07-22 ·

收到了我们所需要的……

在创纪录的时间内收到了我们所需要的东西。

Genuine Replacement Parts 回复2026-08-06

Hello, Thank you for your wonderful feedback! We are so glad to hear you received exactly what you needed, and that it arrived so quickly. We truly appreciate your support and look forward to helping with your future parts needs.

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customer · 写过 2 条评价 · 已认证 · 体验于 2026-07-30 ·

易于订购

易于订购。交货快。质量看起来比原装零件更好。

Genuine Replacement Parts 回复2026-08-05

Hello, Thank you for the wonderful feedback! We are glad to hear that you found the ordering process easy, your delivery arrived quickly, and that you are impressed with the quality of the parts. It is especially rewarding to know they exceeded your expectations compared to the original parts. We truly appreciate your support and look forward to serving you again in the future!

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Thomas Tosh · 写过 3 条评价 · 已认证 · 体验于 2026-07-31 ·

又快又简单!

Genuine Replacement Parts 回复2026-08-05

Hello, Thank you for your feedback! We're so glad to hear you found our site fast and easy to use. We appreciate you taking the time to share your experience, and we look forward to serving you again!

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dcm · 写过 3 条评价 · 已认证 · 体验于 2026-07-29 ·

快速准确

Genuine Replacement Parts 回复2026-08-05

Hello, Thank you for your feedback. We are so glad to hear you found our site fast and accurate. We appreciate you taking the time to share your experience, and we look forward to serving you again.

j
james massey · 写过 2 条评价 · 已认证 · 体验于 2026-07-20 ·

轻松找到所需零件

容易找到所需零件,发货快,价格合理

Genuine Replacement Parts 回复2026-08-05

Hello, Thank you for taking the time to share your feedback! We're so glad to hear you found the part you needed quickly, received your order fast, and felt the price was reasonable. We truly appreciate your support and look forward to helping you again whenever you need us!

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minnie Pierce · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

灯泡亮了但无法关闭...

灯泡亮了但是不灭!!!!

Genuine Replacement Parts 回复2026-08-04

Hello, We are sorry for the difficulty you experienced. All returns require a return merchandise authorization, and our team can assist with reviewing eligibility and issuing instructions once the request is completed. Please contact us directly so we can help you move this forward by chat during business hours on our website, by phone at 877-968-4335.

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Charlene LaBonte · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

我收到一封确认电子邮件,表明我...

我收到一封确认电子邮件,表明我购买了该商品,但此后我的跟进次数为零。自从我给你钱后,我没有收到任何发货通知,没有跟踪号码,也没有收到你们公司的任何信息

Genuine Replacement Parts 回复2026-08-04

Hello, Thank you for your feedback, and we sincerely apologize for the lack of communication after your order confirmation. We understand how frustrating it is to not receive shipping updates or tracking information after placing an order. We reviewed your order, and tracking number 382886952556 shows that your package was delivered yesterday, Monday, August 3. If you have not received it, please let us know so we can help investigate the delivery with the carrier and work toward a resolution.

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Thomas Owens · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

Frigidaire Gallery 的新用户界面(饮水机控制板)

我最近从正品替换零件处为我的 Frigidaire Gallery FGHS2631PF4A 冰箱购买了 OEM 用户界面(饮水机控制板),这次体验让我非常满意。 该部件很快就到达了,包装完好,并且是完全的 OEM 替换品。安装非常简单,从开始到完成大约需要 5 分钟。安装完成后,显示屏立即恢复正常,所有饮水机和制冰机功能均完美运行。 我的冰箱又像新的一样了,与维修电话或更换设备的费用相比,我节省了很多钱。 我强烈推荐正品替换零件,因为他们提供优质的产品、快速的服务和准确的 OEM 零件。我肯定会在将来的电器维修中再次使用它们。

Genuine Replacement Parts 回复2026-08-05

Hello, Thank you so much for taking the time to share your experience! We're thrilled to hear the OEM dispenser control board was an exact fit and that installation was quick and easy. It's great to know your refrigerator is working like new again, and that we could help you save money by making the repair yourself. We truly appreciate your recommendation and look forward to helping with any future appliance repair needs. Thank you for choosing Genuine Replacement Parts!

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Robert Sherbondy · 写过 8 条评价 · 已认证 · 体验于 2026-07-20 ·

零件与描述完全一致

部分与描述完全一致。架子正好适合冰箱门。完美的!

Genuine Replacement Parts 回复2026-08-05

Hello, Thank you for your wonderful review! We are so glad the shelf was exactly as described and fit perfectly in your refrigerator door. It is great to hear everything worked out just as expected. We appreciate your support and look forward to helping you again whenever you need appliance parts!

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Nancy · 写过 5 条评价 · 已认证 · 体验于 2026-07-29 ·

很快就到了,看起来像…

很快就到了,看起来就像原来的过滤器。

Genuine Replacement Parts 回复2026-08-05

Hello, Thank you for your feedback! We’re glad your order arrived quickly and that the filters matched the original. We appreciate you choosing us and look forward to serving you again!

m
mark milligan · 写过 2 条评价 · 已认证 · 体验于 2026-07-30 ·

完美的 !!!!!!

Genuine Replacement Parts 回复2026-08-05

Hello, Thank you so much! We're thrilled to hear that you had a perfect experience. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. We look forward to serving you again!

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Diane · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

轻松购买

轻松购买。交货快!

Genuine Replacement Parts 回复2026-08-05

Hello, Thank you for your wonderful feedback! We are so glad to hear your purchase was easy and that your order arrived quickly. We appreciate you choosing us and look forward to serving you again!