Genuine Replacement Parts (genuinereplacementparts.com) has a 4.2 out of 5 rating on OK.one, based on 259 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
Excellent , always the parts i need when I neeed them. Thank you. 💯
Hello, Thank you so much for the fantastic feedback! We’re thrilled to hear you can always find the parts you need, right when you need them. Your support means a lot to us, and we truly appreciate you choosing us. We look forward to helping you again soon! 💯
Correct parts shipped in a timely manner.
Hello, Thank you for your feedback! We are glad to hear your order arrived quickly and that you received the correct parts. We appreciate your business and look forward to helping you again whenever you need us.
The part, a refrigerator seal, arrived poorly packaged. The box is torn and the rubber seal is damaged, ripped in the corners. I would be happy to get my money back.
Hello, We are sorry to hear that your part arrived damaged. Customers must report damaged items within 14 calendar days of receipt so we can file a damage claim with the carrier on your behalf, and our team may request photos of the damage and packaging to proceed. Please reach out to us so we can review this promptly and work toward a resolution by chatting with us during business hours on our website, calling 877-968-4335.
Your company had the autofill pitcher I was looking for. It made it easy to order and I received it in a couple of days. Best thing is that the pitcher was in perfect condition. I had to return a previous pitcher to another company because it leaked,
The part was exactly correct. The shipping was a bit expensive and took quite a long time. The part arrived in perfect condition.
Hello, Thank you for taking the time to share your feedback. We are so glad to hear the part was exactly what you needed and that it arrived in perfect condition. We also appreciate your comments about the shipping cost and delivery time. We understand how important fast, affordable shipping is, and we are always looking for ways to improve the overall experience. We truly appreciate your business and hope to serve you again in the future.
Wrong part, under 30 dollars
Hello, Thank you for your feedback. We are sorry to hear the wrong part was ordered. For clarity, our return policy is clearly stated at the bottom of our website, including that parts priced under $30 are not eligible for return. If you have any questions about part compatibility before placing an order in the future, we are always happy to help.
Great transaction! Parts fit perfectly! Will always deal with this vendor for parts!
Hello, Thank you so much for your wonderful feedback! We are thrilled to hear that your parts fit perfectly and that your experience was a great one. Knowing you can count on us for quality parts and reliable service means a lot to us. We truly appreciate your support and look forward to helping you again whenever you need us!
Hello, Thank you for your feedback! We're glad your order arrived as expected and that it was the perfect fit. We appreciate you choosing us and look forward to serving you again in the future!
Fast delivery. Part fixed our issue saving needing to buy a new freezer.
Hello, Thank you for taking the time to share your feedback. We are so glad the part arrived quickly and solved the issue with your freezer. It is great to know we could help you avoid the expense of replacing the entire unit. We truly appreciate your support and look forward to helping you again whenever you need us.
I was amazed at the fast shipping. The items came within a week.
Hello, Thank you for your wonderful feedback! We are so glad to hear you were amazed by our fast shipping and that your order arrived within a week. We work hard to get orders out quickly, and it is great to know your experience met your expectations. We truly appreciate your support and look forward to serving you again!
Fast service, ítems as described!!
Fits great. Thanks
Hello, Thank you for your kind words. We are so glad to hear your order arrived quickly. We appreciate you taking the time to share your experience, and we look forward to serving you again.
I received my delivery the next day when the order said 3-5 days I was so happy and the part works perfectly Thank you
Hello, Thank you so much for your kind words! We are thrilled to hear your order arrived even sooner than expected and that the part worked perfectly. Knowing we could exceed your expectations means a lot to us. We truly appreciate you choosing us and look forward to helping you again whenever you need us!
Hello, Thank you so much for your wonderful feedback! We are thrilled to hear your order arrived so quickly. Fast, reliable service is something we work hard to provide, and we truly appreciate you taking the time to share your experience. We look forward to serving you again!
Hello, Thank you for your feedback. We are glad to hear your order arrived quickly. We appreciate your support and look forward to serving you again.
When I spoke to a person things went smoothly. I got the part I needed and it is working fine
Hello, Thank you for taking the time to share your feedback. We are so glad to hear that speaking with one of our team members made the process go smoothly and that you received the correct part. It is great to know everything is working well with your refrigerator freezer now. We truly appreciate your support and look forward to helping you again whenever you need us.
I got a replacement deli compartment for my Frigidaire but it arrived broken. GP was very swift with case review and refund. I was pleased with how they handled everything with alot of apologies.
Hello, Thank you for taking the time to share your experience. We are very sorry that your deli compartment arrived damaged, but we are glad we could resolve the issue quickly. We appreciate your patience and your kind words about our team's response. Your feedback means a lot to us, and we hope we have the opportunity to provide you with a smoother experience in the future.
Delivery was on time. the products were well packaged and labeled. Easy to install. Website order was quick and informative. the price was competitive with other vendors.
Hello, Thank you for taking the time to share your experience! We're delighted to hear your order arrived on time, was well packaged and labeled, and that installation was easy. It's also great to know you found our website quick, informative, and easy to use, and that our pricing was competitive. We truly appreciate your feedback and look forward to serving you again!
259 reviews matching