Hello R Bune,
Thank you for sharing your concerns with us.
We apologize for any inconvenience caused by unwanted emails. It seems there may have been a technical issue preventing your request to unsubscribe from being registered in our system. We can definitely assist in resolving this manually.
To help us address this matter promptly, please reach out to us via our support form at https://support.get-huusk.com. We'd require the following details to locate and verify your information:
- The email address that received the emails
- Any related details (if applicable)
We value your feedback and are committed to resolving this issue to your satisfaction.
Thank you,
Huusk Support Team
Hi G Williams,
Thank you for sharing your thoughts with us, we truly appreciate your feedback. We are pleased to hear that your concern has been addressed and we value your input in helping us improve.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Thank you once again and we hope you have a wonderful day!
Huusk Support Team
J
Jeni Jones · 写过 12 条评价 · 体验于 2025-03-12 ·
★★★★★
没什么特别的
没什么特别的,广告做得很好,我就买了一个。如果他们提供试用,就会退回来。我把菜刀设置得锋利。
Huusk knives 回复2025-03-17
Hi Jeni,
We’re looking specifically at your case, and we can confirm that it has been successfully resolved by our customer support team. Please don't hesitate to let us know if you have any other questions, and we'll be more than happy to help.
Thank you for sharing your experience with us. Your feedback is very important to us, and we appreciate your patience while our team addressed your issue.
Thank you for helping us with our development and learning.
Huusk Support Team
Hi John,
We appreciate your feedback.
We attempted to reach out to you via Trustpilot regarding this issue but have not received a response.
If you have not received our emails and would still like assistance with your case, please consider utilizing the contact form available at https://get-huusk.com/contact
To facilitate our investigation into your order, please provide the following information:
- Email address associated with the order
- Order Number
- Full Name
Thank you for your cooperation. We look forward to hearing from you soon.
Huusk Support Team
A
ARILD S KAARHUS · 写过 4 条评价 · 体验于 2025-03-06 ·
★★★★★
Huusk 松尾刀
Bestilte gjennom Klarna,男人们光秃秃的一半。重新开始。克拉娜·塔尔党支持她。支持 vil ikke ordne opp etter 10 电子邮件程序。 Stadig nye 支持代理。这些骗局和 svindel på høyt nivå .har 和 pakken hvor der star at 3 kniver Ikke er i pakken 的图片。
握住 dere langt unna。
通过 Klarna 订购,但只收到一半的订单。你声称所有东西都已交付。克拉纳在这里站在商店一边。 10 封电子邮件后,支持人员不会解决该问题。不断有新的支持代理。这是高级别的骗局和欺诈。我还有包装的照片,上面写着包装中没有 3 把刀。远离。最大的问题是 huusk 说我收到了一个包裹中的所有订单。他们说我撒谎并且拿走了我的刀。我有包装上的照片,很容易说 faktura 说明了一切。但事实并非如此。很快两个月我就和 huusk 争论了,huusk 总是一个新的代理,承诺发送新的并修复所有问题。但什么也没发生。我发现很多人都有同样的问题,而且刀具的质量非常糟糕。每个最多价值 10 美元。案件结案。我拿到了我的刀。但质量呢?不
Huusk knives 回复2025-03-07
Hei Arild,
Vi har gjennomført en omfattende gjennomgang av saken din og kan bekrefte at kundesupportteamet vårt aktivt undersøker saken. Hvis du har ytterligere spørsmål, kan du gjerne kontakte oss. Vi er her for å hjelpe deg.
Vi setter pris på din verdifulle tilbakemelding og takker for din tålmodighet mens vi jobbet med å løse problemet ditt. Din erfaring er avgjørende i vår kontinuerlige innsats for å forbedre tjenestene våre og vokse som organisasjon.
Takk igjen for ditt bidrag til vår kontinuerlige forbedrings- og læringsprosess.
Huusk Support Team
Good day Alan,
We value your feedback and thank you for taking the time to share your experience with us following the resolution of your concerns.
We are pleased to inform you that our customer service team successfully resolved your issue on March 7, 2025. Please do not hesitate to reach out if you require any further assistance.
Your insights are invaluable to us and we are grateful for the opportunity to learn and improve from your input. Thank you for your continued support.
Huusk Support Team
Hi Selena,
Thank you for your feedback.
We made an effort to address this issue by reaching out to you through Trustpilot, but we have yet to receive a response.
If you have not received our emails and would still like assistance with your case, we kindly ask that you contact us via our contact form at https://get-huusk.com/contact
To help us access and verify your order details, please provide the following information:
- Email address used to place the order
- Order number
- Full name
We appreciate your cooperation and look forward to your prompt response. Thank you for contributing to our continuous improvement.
Huusk Support Team
Hi Bruce,
We value your feedback and thank you for taking the time to share your experience with us following the resolution of your concerns.
We are pleased to inform you that our customer service team successfully resolved your issue on March 1, 2025. Please do not hesitate to reach out if you require any further assistance.
Your insights are invaluable to us and we are grateful for the opportunity to learn and improve from your input. Thank you for your continued support.
Huusk Support Team
Good day Spider,
Thank you so much for taking the time to share your thoughts with us.
We strive to provide high-quality craftsmanship, and it's concerning to hear about the issues you've encountered with the blade and handle. Please know that your feedback is valuable to us, and we are continuously working to improve our products based on customer experiences like yours.
We reached out to you via Trustpilot to fix this issue. However, you have not responded to our inquiries.
If you haven't gotten the emails but would still like us to help you, you may get in touch with us using the contact form at: https://get-huusk.com/contact
Please provide the following data so that we may access and verify your order:
Email address where the order was placed
Order Number
Full name
We appreciate your contributions to our development and growth. We are hoping to hear from you shortly.
Huusk Support Team
Hi Sharon,
We are currently reviewing your case and can confirm that it is under investigation by our customer support team. If you have any additional questions, please feel free to reach out, and we will be more than happy to assist you.
Thank you for sharing your experience with us. Your feedback is invaluable, and we appreciate your patience as our team works to resolve your issue.
We greatly appreciate your contribution to our development and learning process. Thank you!
Huusk Support Team
s
s verstraete · 写过 5 条评价 · 体验于 2025-01-06 ·
★★★★★
果壳刀从未到达,幸运的克拉纳……
壳刀从未到达,幸运的克拉纳还了我的钱
Huusk knives 回复2025-02-21
Hi S Verstraete,
We’re looking specifically at your case, and we can confirm that it has been successfully resolved by our customer support team. Please don't hesitate to let us know if you have any other questions, and we'll be more than happy to help.
Thank you for sharing your experience with us. Your feedback is very important to us, and we appreciate your patience while our team addressed your issue.
Thank you for helping us with our development and learning.
Huusk Support Team
Good day Maria,
We appreciate your feedback.
We attempted to resolve this issue by contacting you via Trustpilot. However, we have received no response from you.
If you have not received the emails and still would like to let us assist you with your case, please contact us via contact form on https://get-huusk.com/contact
In order for us to access and verify your order details, kindly provide the following information:
Email Address used to place the order
Order Number
Full name
Thank you for helping us grow and learn. We look forward to hearing back from you soon.
Huusk Support Team
t
tim dodd · 写过 6 条评价 · 体验于 2025-02-17 ·
★★★★★
不想要一个
不想要一个。从来没有要求过一个。无法取消订阅。不是日语。大量虚假评论。不惜一切代价避免
Huusk knives 回复2025-02-21
Hi Tim,
We value your comments.
We tried to solve this problem by getting in touch with you through Trustpilot. But we haven't heard anything back from you.
If you haven't gotten the emails but still want us to help you with your case, please use the contact form on https://get-huusk.com/contact
Please give us the following information so that we can check the details:
Email address
Phone Number
Full name
Thank you for helping us grow and learn. I can't wait to hear from you again soon.
Huusk Support Team
Hello Paul,
Thank you for sharing your thoughts regarding the sale of knives online. We understand and appreciate your concerns about knife crime and the implications of selling knives in general. At Huusk, we believe in responsible knife ownership and the importance of using knives safely and appropriately.
We take the issue of knife crime seriously and are committed to promoting safe practices among our customers. While we offer our products online to reach a wider audience, we also encourage responsible use and handling of all our knives.
Your feedback is valuable, and we will continue to consider the broader implications of our product availability. Thank you again for expressing your views.
Huusk Support Team
Hello Steve,
Thank you for taking the time to share your feedback regarding your experience with our Huusk knives. We value your insights and understand your concerns about the origin and authenticity of our products.
At Huusk, we take pride in our commitment to quality and craftsmanship. While our knives are designed with inspiration from traditional Japanese techniques, we ensure that each knife meets our strict quality standards, regardless of where it is manufactured. We collaborate with reputable manufacturers to guarantee that our products deliver exceptional performance and durability.
We appreciate your observations and will continue to strive for transparency in our messaging. Should you have any further questions or require assistance, please do not hesitate to reach out. Your satisfaction is important to us.
Huusk Support Team
Hi Adrian,
We sincerely apologize for any inconvenience or frustration this situation might have caused.
If your request to cease contact has not been addressed, it may be due to one of the following reasons:
- A technical error on our part
- Emails or calls initiated by an authorized reseller system rather than ours
In the latter case, while our partners are responsible for complying with all customer data and contact regulations, we do not have direct oversight of their systems.
Regarding your specific case, we have reviewed the matter and taken the necessary steps to address and resolve it.
If you continue to experience issues or need further assistance, please don’t hesitate to reach out directly to us at https://get-huusk/contact.
Your experience is important to us, and we are committed to ensuring that every customer feels heard and valued. Thank you for bringing this to our attention, and we truly appreciate the opportunity to make things right.
Huusk Support Team
Hi Kev,
We are currently reviewing your case and can confirm that it is under investigation by our customer support team. If you have any additional questions, please feel free to reach out, and we will be more than happy to assist you.
Thank you for sharing your experience with us. Your feedback is invaluable, and we appreciate your patience as our team works to resolve your issue.
We greatly appreciate your contribution to our development and learning process. Thank you!
Huusk Support Team
Hello Mark,
Thank you for sharing your thoughts with us, we truly appreciate your feedback. We are pleased to hear that your concern has been addressed and we value your input in helping us improve.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Thank you once again and we hope you have a wonderful day!
Huusk Support Team