Huusk knives (get-huusk.com) has a 2.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is poor. 58% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
R
Rob Jackson · 5 reviews · Experienced 2026-04-18 ·
★★★★★
My wife just tried cutting through a…
My wife just tried cutting through a chicken bone by using this knife like a clever and the knife broke 🤦🏾 A small chunk the size of a nickel broke off and we have no ideal where it flew...Currently checking the meat to make sure we don't eat it. This created a very dangerous situation so being the fragile durability i would not recommend these knives at all. I bought a set of three and will be throwing the other 2 out.
I'm editing my review in order to respond to your response. At the moment the link you have provided for support doesn't work and also your .Com seems not be working. Both avenues lead to site not being found. Please provide an email or some other form of contact.
Reply from Huusk knives2026-04-19
Hello Rob,
We have done our best to resolve this issue by reaching out to you over Trustpilot. However, we have not heard anything back from you.
If you have not received the emails and still would like to let us help you with your case, please reach out to us via contact form on https://get-huusk.com/contact
We need following information to access and verify your order information:
Email Address used to place the order
Order Number
Full name
Thank you for helping us grow and learn.
Warm regards,
Huusk Support Team
Hello Harinder,
Thank you for your kind words and the 5-star review. We're delighted to hear that you are pleased with our product. If you have any questions or need further assistance, feel free to reach out to our customer service team at https://support.get-huusk.com
Thank you for choosing Huusk.
Huusk Support Team
It's ok I guess. Not great. It's not good for carving meat or filleting. I prefer a traditional long, straight edge for carving. The edge is sharp, not sure now long it will retain the edge for. I find that it has very limited use. I didn't pay full price, so I can't complain too much. I got what I paid for.
Reply from Huusk knives2026-01-18
Hello Warren Nolan,
Thank you for sharing your thoughts with us. We appreciate your feedback on the knife and understand that it may not suit your preferences for carving or filleting tasks. Your input is valuable as it helps us improve our products.
We have already sent you a request for order details through Trustpilot. However, if you have not received it, please update your review or contact us via the contact form at https://get-huusk.com/contact-2
Thank you for bringing this to our attention.
Huusk Support Team
p
perry edsell · 5 reviews · Experienced 2026-01-04 ·
★★★★★
Not a proper chefs knife
The knife looks and feels very nice but I find the angle of the fat blade no good for slicing vegetables. For vegetables I use a proper chefs knife. Today when trying to fit a small lambs leg in my slow cooker, I needed to cut through the bone to make it fit. I then thought of this knife with its heavy fat blade to use like a cleaver. How wrong I was, it just broke big chips out of the blade and now I can’t find one of those the sharp metal chips, thinking it could be in the food.
Since I no longer had my order number, I was unable to contact them using the contact form. I have since thrown this useless knife away.
Reply from Huusk knives2026-01-04
Hello,
We have done our best to resolve this issue by reaching out to you over Trustpilot. However, we have not heard anything back from you.
If you have not received the emails and still would like to let us help you with your case, please reach out to us via contact form on https://get-huusk.com/contact
We need following information to access and verify your order information:
Email Address used to place the order
Order Number
Full name
Thank you for helping us grow and learn.
Best regards,
Huusk Support Team
B
Bob · 7 reviews · Experienced 2025-12-22 ·
★★★★★
Very poor edge
Like a lot of these knives, don't fall for big discounts.
You will get what you pay for, and in my case, the edge is far too brittle and chipped beyond repair.
Personally, I'd avoid.....
Reply from Huusk knives2025-12-22
Hello Bob,
We have done our best to resolve this issue by reaching out to you over Trustpilot. However, we have not heard anything back from you.
If you have not received the emails and still would like to let us help you with your case, please reach out to us via contact form on https://get-huusk.com/contact
We need following information to access and verify your order information:
Email Address used to place the order
Order Number
Full name
Thank you for helping us grow and learn.
Huusk Support Team
S
Sarah Widdowson · 36 reviews · Experienced 2025-12-08 ·
★★★★★
Avoid, terrible service
The worst customer service I’ve ever came across. Evasive and dishonest from the start.
I have returned their product weeks ago and have proof of delivery with Royal Mail and Klarna and they still are dragging this whole process out by saying they haven’t received it.
I clicked on a photo of a knife and bought it, Huusk rang me shortly after asking me why I’d bought a leather sheath when they haven’t got me as a customer of theirs for a knife.
I said I clicked on a knife image so i thought I had bought a knife, asked if I could swap the order over to a knife and was told no, so I requested they cancel the order and they also said no again.
I then sent an email requesting they cancel the order under the distance selling act, they said they couldn’t do that as it was being processed for dispatch.
I got the dispatch notification 2 days later so they could’ve cancelled it easily.
So I requested to return it, got ignored, emailed again requesting a return, nothing back, so I put a dispute in with Klarna and 20 minutes later they sent me an email with the returns process, I filled it in, they gave me an address, I took the unopened box to the post office, opened the box so the post office staff could see it was in perfect condition, because I just knew there would be a problem.
What they wanted me to do was send it back, and keep my money and pretend they hadn’t received it.
The first problem was Royal Mail couldn’t get access to deliver the order back to them, so I emailed and asked why would Royal Mail have an issue getting access to their address. After 2 weeks, Royal Mail did get access and the parcel was shown as delivered.
At every stage I’ve updated Klarna with the whole rigmarole and they have recorded that the parcel was delivered.
I wait another 2 weeks after delivery confirmation and I asked why have you not told Klarna you have received your parcel back, and they’re now saying they haven’t received the parcel back!
They breach consumer rights and are totally dishonest.
It’s beyond me why you need more details to assist me! You’ve not replied to my last email and you know who I am, but for the sake of Trustpilot, it is order 21892863, a leather matsato sheath, you received it back on the 27th of November from Royal Mails Tracked 24 with signature service.
You have your product back, stop being evasive and dishonest and inform Klarna and end this ridiculous nonsense
Reply from Huusk knives2025-12-08
Hello Sarah,
We are currently reviewing your case and can confirm that it is under investigation by our customer support team. If you have any additional questions, please feel free to reach out, and we will be more than happy to assist you.
Thank you for sharing your experience with us. Your feedback is invaluable, and we appreciate your patience as our team works to resolve your issue.
We greatly appreciate your contribution to our development and learning process. Thank you!
Huusk Support Team
Hello Criaos Apwldo,
Thank you for your wonderful feedback! We're delighted to hear that you're impressed with the sharpness and neatness of your purchase.
https://support.get-huusk.com
Huusk Support Team
The amount of spam mail this company sends it’s beyond any limits. I’ll never buy from them again!! Stop spamming, please!
Reply from Huusk knives2025-08-27
Hello Aniel,
Thank you for sharing your feedback, and we’re sorry for the frustration caused by unwanted emails.
It’s possible an unsubscribe request did not register correctly due to a technical issue, but we can take care of this manually. We’ve sent a request for your details via Trustpilot. If you don’t see it, please contact our customer service team at https://support.get-huusk.com so we can assist.
To locate your record and remove you from our subscriber list, please provide:
- The email address receiving the messages
- Your order number (if applicable)
We tried to reach out to get your order details but haven’t received a response yet.
We appreciate you bringing this to our attention and are ready to help.
Huusk Support Team
J
Jeremy Crowley · 18 reviews · Experienced 2025-07-20 ·
★★★★★
Dissatisfied
Knife and shief bought as a present, knife is so blunt it will not cut tomatoes or indeed any other vegetables, it is as sharp as a stick. Save your money and avoid disappointment like me.
Purchased through Amazon by Mrs Wendy Crowley
Order number 026-0048958-4448375
Order number 026-7988654-0594739
Reply from Huusk knives2025-08-18
Hello Jeremy,
We have thoroughly reviewed your case and can confirm that our customer support team were looking into it. Please feel free to reach out if you have any other questions - we are here to assist you.
We value your feedback and are grateful for your patience as we worked to address your concerns. Your experience helps us improve and grow as a company.
Thank you once again for your assistance in our continuous development and learning process.
Best regards,
Huusk Support Team
R
Robert Liddle · 29 reviews · Experienced 2025-08-09 ·
★★★★★
Really low quality knife
Really low quality knife. Does have a sharp edge out the box but rapidly blunts. The handle feels cheap and unfinished - certainly not oak.
When you look at the blade the grinding is inconsistent with parts being heavily ground and others being thinly.
In terms of the metal it’s very low quality low carbon steel, certainly not Japanese steel. In fact made in china.
In my opinion save your money and buy a better knife
Reply from Huusk knives2025-08-09
Hello Robert,
Thank you for taking the time to share your feedback. We are sorry to hear that you are dissatisfied with the quality of your knife and your overall experience with our product. We strive to provide high-quality craftsmanship and clearly did not meet your expectations in this case.
We want to look into this matter further and address your concerns. We have sent you a request for order information through Trustpilot. If you have not received it, please update your review or contact us via the contact form at https://support.get-huusk.com. To access and verify your order information, we will need the email address used to place the order and the order number.
Thank you for helping us improve our products and services.
Huusk Support Team
L
Lee Arrowsmith · 5 reviews · Experienced 2025-08-01 ·
★★★★★
MISLEADING KNIFE
The advert on the telly makes them look like mini samurai swords. They are supposed to cut through most things fast. What a con. Tried to cut a tomato like they do on the telly. The knife is not very sharp at all. It's not as advertised. Its a pathetic blunt knife. I would not buy this product again.
Reply from Huusk knives2025-08-07
Hello Lee,
We are sorry to hear that you are disappointed with your Huusk knife and feel it did not meet your expectations as advertised. This is not the experience we want for our customers.
We would appreciate the opportunity to look into this further and see how we can assist. We have sent a request for your order information through Trustpilot. If you have not received it, please update your review or reach out to our customer service team via the contact form at https://support.get-huusk.com. To help us verify your order, please provide your order number and the email address used to place the order.
Thank you for your feedback, as it helps us improve our products and services.
Huusk Support Team
S
Sheltie · 29 reviews · Experienced 2025-01-31 ·
★★★★★
Hard sell weekly sales calls beware
The knife is brilliant. One of the best I have ever bought. But what has let my whole experience down is the weekly calls from the company trying to sell me more products. If I wanted other products I would visit the website and purchase. But the constant weekly phone calls have put me off ever interacting with the company again. I have asked several times that they remove my number from their call list but this has not been done. As they call from various mobile numbers you block one but they then call from another. The company definitely push the hard sell and this has put me off ever purchasing again.
Reply from Huusk knives2025-05-29
Hello Sheltie,
Thank you for taking the time to leave your feedback. We are pleased to hear that you are happy with the quality of the knife, but we are very sorry to learn about your negative experience with our phone calls. We understand how frustrating unwanted contact can be, and we sincerely apologize for the inconvenience caused.
We take your concerns seriously and will review our contact practices to ensure this does not happen in the future. If you would like further assistance in making sure your number is removed from our call list, please contact us directly at https://support.get-huusk.com so we can address this promptly.
Thank you for bringing this to our attention.
Huusk Support Team
F
Francis · 5 reviews · Experienced 2025-05-16 ·
★★★★★
I never received the knife.
I never received the knife.
They said it was no longer their responsibility and that I would have to trace it myself!!!
Obviously I could not and so I lost my money.
Reply from Huusk knives2025-05-16
Hello Francis,
We sincerely apologize for the trouble you have experienced and for any frustration this situation has caused. This is not the standard we strive for at Huusk.
We are committed to helping you resolve this as quickly as possible. We have sent you a request for your order information through Trustpilot, but if you have not received it, please update your review with your order details or reach out to us directly via our contact form at https://support.get-huusk.com.
To assist you further, we will need the following information:
- The email address used to place your order
- Your order number
Thank you for bringing this to our attention and giving us the opportunity to improve your experience.
Huusk Support Team
W
Wijnhandel Grand Cave · 7 reviews · Experienced 2025-05-03 ·
★★★★★
Spammailing Company
This is a company that harvest emails online, then they go spammailing you with everythime another email account, so you cannot block this they use emails like (not allowed to display here) and this change everythime.
next step is they will reply to this review and ask for your email, telephone number and reference number of your order, but we dont want to share our private details to this company after a while you get a mail from trustpilot to verify your detail, as you dont share your details they remove your review. they have my mail adres already and that is enough.
illigal spamming, probly buy or harvest people emailadres online
Reply from Huusk knives2025-05-04
Hello Wijnhandel Grand Cave,
Thank you for sharing your concerns.
We are truly sorry for any inconvenience or frustration you have experienced. Please be assured that we take data privacy and anti-spam regulations seriously. If you are receiving unwanted communications from us, it may be due to a technical error or an issue with the unsubscribe process.
In order to assist you and ensure your email is removed from our mailing list, we need some basic information to locate your details in our system. We understand your hesitation to share your personal information, and you are under no obligation to do so publicly. Instead, we invite you to contact our customer service securely via our support form at https://support.get-huusk.com, where you can send us your request privately.
Once we receive your request through our support platform, we will address your concerns as quickly as possible. Your feedback is important, and we are committed to resolving this matter to your satisfaction.
Thank you for bringing this issue to our attention.
Huusk Support Team
S
Sarah Lythall · 4 reviews · Experienced 2025-04-28 ·
★★★★★
No Update on Delivery over a month after order
I placed an order with Huusk on 23rd March 2025. The tracking originally stated "Expected to arrive on Friday, 28th March 2025 – Tuesday, 1st April 2025." It is now 28th April 2025, and the tracking still shows only "Pre-advice received."
I contacted customer service multiple times. Initially, I was told to be patient and to keep checking the tracking. I followed their advice, but the tracking status never changed. I reached out again and was informed that my issue would be forwarded to the delivery team, who typically respond within 24 hours — that was six days ago, and I have yet to hear anything back.
This morning, I contacted them once more, requesting either an urgent update or a full refund. This ongoing delay is completely unacceptable.
Order number #ev1aern
Update: 2nd May 2025. 2 more canned responses saying exactly the same thing "we understand the importance of an update ...." but with no real information, tracking still has not changed. I would like my money refunded now and have requested as such ,let see if I get another canned response to that request. I did update this review with the order number as requested but there was no response to that either.
Update 6th May 2025: Full refund received, they did offer to send the knife and give a 20% refund but I had already bought a different knife by this point so asked for the full refund which they did provide.
Reply from Huusk knives2025-04-28
Hello Sarah,
We sincerely apologize for the inconvenience you are experiencing with your order. It is certainly not our intention to cause any delays, and we understand your frustration given the situation.
We will take all necessary steps to resolve your case and ensure you receive either an urgent update or a full refund. We have sent you a request for order information through Trustpilot. If you have not received it, please consider updating your review with the needed information or contact us directly via our contact form at https://support.get-huusk.com.
In order to access and verify your order information, we kindly ask for the following details:
- The email address used to place the order
- The order number
Your cooperation in this matter is greatly appreciated, and we thank you for the opportunity to address this issue.
Huusk Support Team
S
Samantha · 17 reviews · Experienced 2025-04-23 ·
★★★★★
Harassment after purchase!
Bought this knife in September 2024 as a gift last Christmas, have received 15+ calls since I purchased it asking if I was satisfied with the product, asked them to remove my details from the system and to stop calling me, they called again today! Will never purchase from them again, not worth it for the harassment you get afterwards!
Reply from Huusk knives2025-04-23
Hello Samantha,
Thank you for sharing your feedback with us, and I am truly sorry for the inconvenience you have experienced.
It seems there may have been a technical issue that prevented your initial request to be removed from our call list from being processed. We sincerely apologize for the repeated calls and any frustration this has caused.
To resolve this, we can manually ensure your details are removed from our system. We have sent you a request for your order details through Trustpilot, but we haven't received a response yet. If you have not received this request, please update your review or contact us directly using our contact form at https://support.get-huusk.com.
For us to proceed, we kindly ask for the following information to verify your order and action your request:
- Email Address used to place the order
- Order number
We value your feedback and are committed to resolving this matter to your satisfaction.
Thank you for your patience and understanding.
Huusk Support Team
Japan my a…. on this knifes.They are made in Poland with cheap iron .Just try to cut some bones on ribs,and see what happens.THE EDGE OF THE KNIVE GETS DULL AND METAL CHIPS OUT FROM THE EDGE
Reply from Huusk knives2025-04-22
Hello Horatiu,
We apologize for any inconvenience you've experienced with your knife. This is not the standard we aim for, and we are committed to resolving this issue for you as soon as possible.
We’ve sent you a request for order information through Trustpilot, but we have not received a response. If you have not received it, please update your review with the necessary details or contact us via our contact form at https://support.get-huusk.com. To assist you effectively, we need the following information:
- The email address used to place the order
- The order number
Thank you for helping us improve. We appreciate your feedback.
Huusk Support Team
O
Ole Hugo Jensen · 12 reviews · Experienced 2025-04-15 ·
★★★★★
KEEP AWAY FROM THEM: Only one thing to be aware of
Only one thing to be aware of: KEEP AWAY FROM THIS COMPANY. READ THE ONE STAR REWEUES AND LEARN. THEY ARE NOT TRUSTABLE - IMPOSIBLE TO REACH AND WILL SEND YOU OFFER FOR THE SAME KNIFE EVERY WEEK FOR THE REST OF YOUR "LIFE"? ARE THEY OWNED BY KLARNA - ANOTHER COMPANY TO KEEP DISTANCE FROM.
Reply from Huusk knives2025-04-15
Hello Ole Hugo Jensen,
We apologize for any difficulties you've experienced. This certainly isn't the experience we want you to have with Huusk. We take feedback like yours seriously and aim to resolve any issues as quickly as possible.
To help us assist you further, we've sent you a request for order information through Trustpilot. We tried to reach out to you to get your order details but unfortunately, we didn't receive any response. If you haven’t seen this request, please update your review with the necessary details or reach out to us directly via our contact form at https://support.get-huusk.com.
To access and verify your order information, we need the following:
- Email address used to place the order
- Order number
We appreciate your feedback as it helps us grow and improve.
Thank you for your understanding and patience.
Huusk Support Team
G
GinaD · 2 reviews · Experienced 2025-04-05 ·
★★★★★
Disappointing. The metal is delaminating
The metal on the knife is delaminating. If this knife were all it claims to be, this would not be happening. Especially with the little amount of use this knife gets. I have knives much much older than this one that only need sharpening once in awhile, with no other issues. They only provide a 30 day warranty. Not much for a knife.
Reply from Huusk knives2025-04-05
Hello GinaD,
We apologize for the issues you've experienced with your knife. It's important to us that our products meet your expectations, and we take your feedback seriously.
To assist you further and resolve this matter, we need to verify your order details. Please provide the following information:
- Email address used to place the order
- Order number
If you haven't received our request for order information through Trustpilot, you can either update your review or contact us directly through our customer support page at https://support.get-huusk.com.
We appreciate your patience and cooperation in helping us address this issue.
Thank you,
Huusk Support Team
M
Mrs B F Burton · 9 reviews · Experienced 2025-04-04 ·
★★★★★
Huusk have finally redeemed themselves…
Huusk have finally redeemed themselves !
Thank you Joan Torres for arranging a full refund.
Reply from Huusk knives2025-04-04
Hello Mrs B F Burton,
Thank you for your positive review. We're glad to hear that Joan Torres was able to assist you and that you are satisfied with the resolution. If you need further assistance, please don't hesitate to contact our team at https://support.get-huusk.com.
Best regards,
Huusk Support Team
