企业入驻搜索写评价分类关于
简体中文English
家居与园艺

Huusk knives

100 条评价

2.2100 条评价
写评价

关于 Huusk knives

数据更新
网站
get-huusk.com
分类
家居与园艺
所在地
United States
状态
待认证
近 12 个月
9 条评价
差评回复率
100%(64/64 条)
是 Huusk knives 的所有者? 免费认领此主页,验证后即可回复客户评价。

Huusk knives靠谱吗?

Huusk knives(get-huusk.com)在 OK.one 的综合评分为 2.2 分(满分 5 分),基于本站收录的 100 条用户评价,属于家居与园艺分类,口碑较差。58% 的评价为 1 星,差评比例偏高;商家回复了 100% 的差评;近 12 个月新增 9 条。数据最后更新于 2026-08-10。

用户怎么说

P
Pauline Davidson · 写过 1 条评价 · 体验于 2024-11-19 ·

糟糕的客户服务

首先,我点了一把果壳刀,我很满意。然后我决定订购一把不同的刀、磨刀器和一把剪刀作为我丈夫的圣诞礼物。 我用 PayPal 支付了订单,然后令我惊恐的是。我注意到订单上现在有 4 双剪刀,所有这些剪刀都已向我收费。 我联系了客服,客服告诉我现在更改订单已经太晚了,因为订单已经完成了。他们建议我把另外三双作为圣诞礼物送给朋友。 当订单到达时,一些剪刀刺穿了盒子,订单的其余部分受到的损坏很小。 我立即联系了客服,客服让我拍下损坏的盒子并通过电子邮件发送给他们。尽管在过去 3 周内联系了他们 3 次,但我仍然没有得到回复。我对他们的服务非常不满意,并且肯定不会再向他们订购。

Huusk knives 回复2024-12-31

Hi Pauline, We have done our best to resolve this issue by reaching out to you over Trustpilot. However, we have not heard anything back from you.   If you have not received the emails and still would like to let us help you with your case, please reach out to us via contact form on https://get-huusk.com/contact We need following information to access and verify your order information: Email Address used to place the order Order Number Full name Thank you for helping us grow and learn. Huusk Support Team

J
John · 写过 46 条评价 · 体验于 2024-12-30 ·

我的果壳刀

我的 Huusk 抵达时状态完美,完全符合我的期望。从盒子里拿出来时,它的状态非常锋利,根本不需要打磨。对我的购买非常满意。

M
Mrs F · 写过 3 条评价 · 体验于 2024-12-29 ·

我订购了一套 4 刀作为…

这是我在 Huusk 客户服务部门对 Joan 的评价,遗憾的是与实际的刀具无关。 我订购了一套 4 把 Hussk 刀作为圣诞礼物,Huusk 在发货时告诉我,根据皇家邮政的消息,它们于 2024 年 12 月 6 日抵达英国。 我收到了皇家邮政的通知,说我将于 12 月 9 日收到货物 - 没有到达! 我等了 10 天才通过电子邮件联系 Huusk,那里的人让我再等一会儿,因为他们正在查看皇家邮政的信息。 我没有收到它们,所以它们可以作为礼物赠送,所以圣诞节后我在这里写了一篇很差的评论,几个小时内 Huusk 联系了我。 琼给我打电话,非常有礼貌,也很抱歉,皇家邮政确实应该向我们俩道歉! 她为我办理了全额退款,几天之内就到了。 感谢琼迅速处理这一情况。

Huusk knives 回复2024-12-30

Good day, Thank you for providing us with your valuable feedback. We are pleased to hear that your concern was addressed to your satisfaction and we truly appreciate your input towards our continuous improvement. Should you have any further inquiries or require assistance, please do not hesitate to reach out to us. We are always here to help. Thank you once again and we wish you a wonderful day ahead. Huusk Support Team

d
david Manson · 写过 1 条评价 · 已认证 · 体验于 2024-12-17 ·

刀在合理的时间内到达

刀在合理的时间内到达。这是一份礼物,收礼者对这把刀很满意。

M
Mr Burr · 写过 26 条评价 · 已认证 · 体验于 2024-12-24 ·

订购一把 Huusk 刀作为送给我自己的礼物

订购一把 Huusk 刀作为圣诞节礼物送给自己,去使用平安夜,“广告上说是锋利的菜刀,除了锋利的菜刀,使用任何东西都不会切,所以回到旧的菜刀,非常失望,希望能买到好刀,而不是钝器,包装好,看起来非常漂亮

Huusk knives 回复2024-12-26

Hi Mr Burr, We have done our best to resolve this issue by reaching out to you over Trustpilot. However, we have not heard anything back from you.   If you have not received the emails and still would like to let us help you with your case, please reach out to us via contact form on https://get-huusk.com/contact We need following information to access and verify your order information: Email Address used to place the order Order Number Full name Thank you for helping us grow and learn. Huusk Support Team

S
Sarah · 写过 30 条评价 · 体验于 2024-11-20 ·

如果我能给零星我会的!

如果我能给零星我会的! 这是购买以来的一场噩梦。付款后,我立即意识到我错误地订购了太多刀具。我发邮件要求在 5 分钟内修改此内容。几个小时内就收到了回复,告诉我现在更改订单已经太晚了,因为订单已经在处理发货过程中。那是六周前的事了!!!!我已经发了 4 封电子邮件要求退款,因为退款尚未到达,但我一直收到自动回复,说他们会回复。我没有给爸爸的圣诞礼物,在退款之前无法更换。我绝对后悔从这家公司购买过产品。他们的客户服务是我收到过的最差的 我收到了一封来自 TRUST PILOT 的电子邮件,称 HUUSK 正在请求更多信息! 1.我订购了刀具,然后立即意识到我订购了太多 2. 我立即给您发了电子邮件,要求修改我的订单,几小时后您回复说现在修改已经太晚了,因为订单已经在处理中(11 月 20 日) 3. 我收到 2 封电子邮件,说明交货日期为 11 月 29 日。 4. 没有物品到达,我仍在等待。 5 我已通过电子邮件追查此事。仅自动响应。 6. 然后我收到一封电子邮件,说明他们无法送货并联系客户服务以安排退款或新的送货日期。 7. IVE 发送了大量电子邮件来回应此问题,但尚未得到回复。 不要从这家公司购买,因为我开始认为它可能是骗局 2025 年 1 月 6 日更新 这家公司没有给我发电子邮件。节礼日,我接到了几个来自伦敦的电话,但由于生病而无法接听。然后我收到一封电子邮件,说是这家公司试图联系我(该公司在公共假期打电话!!!)我回复了电子邮件并解释说我病了,一旦我感觉好一点,我会再次发送电子邮件,几天后我就这么做了。你猜怎么着???没有回应。我又发邮件了,你猜怎么着?再次没有回应。电子邮件上没有联系电话,所以我希望他们能看到此更新。我欠我 170 英镑,他们从 11 月中旬就收到了我的钱,即使他们给我发电子邮件说他们无法在 12 月中旬向我发送该物品,我仍然没有收到退款。绝对恶心

Huusk knives 回复2024-12-24

Hi Sarah, We’re looking specifically at your case, and we can confirm that it has been successfully resolved by our customer support team. Please don't hesitate to let us know if you have any other questions, and we'll be more than happy to help. Thank you for sharing your experience with us. Your feedback is very important to us, and we appreciate your patience while our team addressed your issue. Thank you for helping us with our development and learning. Huusk Support Team

A
Annie Davidson · 写过 9 条评价 · 体验于 2024-12-21 ·

这件商品的快递太糟糕了……本来希望给更多,但没有……

我本来希望给予更多,但由于垃圾快递没有收到,他们说联系我们,但不提供这样做的设施...... 如果快递员能够送货的话,货物可能会很棒。等了几个星期才收到货...希望我从来没有买过它..

Huusk knives 回复2024-12-24

Hi Annie, We have thoroughly reviewed your case and can confirm that our customer support team successfully resolved it. Please feel free to reach out if you have any other questions - we are here to assist you. We value your feedback and are grateful for your patience as we worked to address your concerns. Your experience helps us improve and grow as a company. Thank you once again for your assistance in our continuous development and learning process. Huusk Support Team

C
Ceri Evans · 写过 10 条评价 · 体验于 2024-12-16 ·

不要浪费你的钱

我上周为我岳母订购了一份礼物,他们从我的帐户中扣除了 2 大笔钱,但我仍然没有收到他们的任何东西,甚至没有回复我的电子邮件。

Huusk knives 回复2024-12-19

Hi Ceri, We have thoroughly reviewed your case and can confirm that our customer support team were looking into it. Please feel free to reach out if you have any other questions - we are here to assist you. We value your feedback and are grateful for your patience as we worked to address your concerns. Your experience helps us improve and grow as a company. Thank you once again for your assistance in our continuous development and learning process. Huusk Support Team

L
Lesley · 写过 17 条评价 · 体验于 2024-11-20 ·

我订了两把刀,说已经到了……

我订购了 2 把刀,说它们已于 12 月 9 日抵达英国,仍在等待。本来是圣诞礼物。还添加了 4 个案例,当我注意到 104 英镑已从我的帐户中取出时,我立即通过电子邮件发送了该案例。他们本来应该调查一下。自从更新收到我没有订购的 2 把刀和 4 个刀鞘后就再也没有收到他们的消息,我如何免费归还它们并拿回钱

Huusk knives 回复2024-12-18

Hi Lesley, We would like to inform you that your case is currently under investigation by our customer support team. Should you have any further inquiries, please feel free to reach out, and we will be more than happy to assist you. We appreciate you taking the time to share your experience with us. Your feedback is invaluable, and we thank you for your patience as our team works to resolve your issue. Thank you for contributing to our ongoing development and improvement. Huusk Support Team

S
Shirley Lovell · 写过 8 条评价 · 已认证 · 体验于 2024-12-09 ·

对产品非常满意。

很棒的刀,价格实惠!

M
Martin Webster · 写过 5 条评价 · 体验于 2024-12-14 ·

不要这样做。

正如我刚刚从许多其他客户那里读到的那样。 订购了一把刀,他们自动添加了 4 箱。他们这样做后几分钟内就发了消息,但正如其他人所说,他们只是返回“您的订单已处理,因此我们无能为力”。这显然是一个彻头彻尾的骗局,他们清楚地知道自己在做什么。我刚刚收到一封电子邮件,说明我的包裹正在​​等待发送,但他们仍然无法更改订单。 从一开始就是骗局。 更新:Huusk 已退还 4 起案件的付款。然而,它确实需要比应有的更多的电子邮件。但至少他们已经认识到了自己的错误。当刀到达时我会更新。

Huusk knives 回复2024-12-18

Hi Martin, We appreciate you reaching out and we apologize for any inconvenience you have experienced. Thank you for providing us with your valuable feedback. We are pleased to hear that your concern was addressed to your satisfaction and we truly appreciate your input towards our continuous improvement. Should you have any further inquiries or require assistance, please do not hesitate to reach out to us. We are always here to help. Thank you once again and we wish you a wonderful day ahead. Huusk Support Team

V
Vivien · 写过 1 条评价 · 已认证 · 体验于 2024-12-08 ·

到目前为止它有效!

到目前为止它有效......锋利而光滑 (如广告所示)。很高兴我买了 Huusk 刀。使食物切割和准备变得轻而易举。感谢胡斯克团队!

A
Anders · 写过 9 条评价 · 体验于 2024-12-14 ·

我的经历

公司最终完成了自我救赎。他们仍然需要提高履行速度,并对想要更改或取消订单的客户做出更快的反应。

Huusk knives 回复2024-12-18

Hi Anders, Thank you so much for taking the time to share your thoughts with us. We are glad to know that your concern was taken care of and we appreciate your contribution to our development. Please don't hesitate to let us know if you have any other questions, we'll be more than happy to assist you. Thank you and have a great day! Huusk Support Team

C
Customer · 写过 17 条评价 · 体验于 2024-12-14 ·

我最近从 Huusk 购买了刀具

我最近从 Huusk 购买了刀具,期待一家声誉良好的公司提供高质量的产品。不幸的是,我的经历简直令人失望。 这些刀具装在一个脆弱的塑料袋中运输,在运输过程中几乎没有提供任何保护。结果,装有刀具的盒子在抵达时已严重损坏,看起来破旧不堪,是二手的。 这尤其令人不安,因为这些刀原本是作为特殊礼物、结婚礼物和圣诞礼物。由于包装状况如此恶劣,它们现在完全无法展示。 鉴于 Huusk 的声誉,我期望得到更好的照顾和对细节的关注。适当的保护性包装应该是一个基本标准,特别是对于像这样的优质物品。粗心的做法不仅会削弱产品的整体吸引力,还会损害人们对品牌的信任。 这次经历给我带来了极大的失望和不便。虽然刀具本身看起来完好无损,但外观却被破坏了,这违背了购买它们作为礼物的目的。 我敦促 Huusk 重新考虑他们的包装标准,以确保客户收到的产品符合他们期望的状态。 我已于 2024 年 11 月 12 日向 Huusk 客户服务报告了此问题,订单#d5kx8v2,我希望得到答复和解决方案,这些刀对我来说毫无价值,因为它们无法呈现,这种经历让我对未来的购买保持警惕。 在 Huusk 解决这个问题并提高客户体验质量之前,我不能推荐他们。 Huusk 团队联系了我,他们非常周到,他们为上述物品安排了全额退款

Huusk knives 回复2024-12-18

Good day, Thank you for providing us with your valuable feedback. We are pleased to hear that your concern was addressed to your satisfaction and we truly appreciate your input towards our continuous improvement. Should you have any further inquiries or require assistance, please do not hesitate to reach out to us. We are always here to help. Thank you once again and we wish you a wonderful day ahead. Huusk Support Team

J
John M. King · 写过 46 条评价 · 体验于 2024-12-02 ·

我下了订单但还没有收到

我下了订单但还没有收到。它确实显示已交付,但未到达我的地址,我联系了他们报告此情况,只是期待回复。

Huusk knives 回复2024-12-12

Hi John, We’re looking specifically at your case, and we can confirm that it has been successfully resolved by our customer support team. Please don't hesitate to let us know if you have any other questions, and we'll be more than happy to help. Thank you for sharing your experience with us. Your feedback is very important to us, and we appreciate your patience while our team addressed your issue. Thank you for helping us with our development and learning. Huusk Support Team

J
Jacek · 写过 16 条评价 · 体验于 2024-12-12 ·

刀盖

我发现我的问题并不是孤立的,这家公司有几个人有同样的问题。我订购了一把刀,当然我收到了四个刀套。我不知道发生了什么事,他们可能已经满是被子了,但是强行给人们盖上四件被子是不公平的。当然,下订单后,我立即写了一封电子邮件,要求他们将我的订单更改为正确的订单,但这并没有帮助,我收到了一把有四个封面的刀。看了其他顾客的来信,我发现我要纠正这个问题会有很大的问题,而且我可能会剩下四张封面。但我不排除这种可能性,我会看看能做些什么,待事情解决后我会给出最终评估。

Huusk knives 回复2024-12-13

Hi Jacek, Thank you for taking the time to share your feedback with us. We value your input and appreciate your engagement. We reached out to you through Trustpilot to address the issue you raised; however, we have not yet received a response to our inquiries. If you have not received our emails but would still like assistance, we encourage you to  contact us directly via the contact form available at the following link: https://get-huusk.com/contact To facilitate the resolution of your issue, please provide us with the following information: - Email address associated with the order - Order Number - Full Name Your contributions are vital to our ongoing development and improvement. We look forward to hearing from you soon. Huusk Support Team

T
Trudie Mitchell · 写过 8 条评价 · 体验于 2024-12-11 ·

没有限制..为什么

不应该向所有人提供......因为在商店里你需要身份证......太容易落入年轻人手中......刀具或任何潜在的武器不应该在不受监控的情况下在线出售......

Huusk knives 回复2024-12-12

Good day Trudie, Thank you for sharing your concerns regarding the availability of Huusk knives. We understand and appreciate the importance of safety, especially when it comes to potentially dangerous items like knives. At Huusk, we take responsible selling seriously and are committed to ensuring that our products are used safely and appropriately. We are continuously exploring ways to enhance our purchasing policies, including age verification processes. Your feedback is invaluable, and we will consider it as we strive to improve our practices. If you have any further suggestions or questions, please feel free to reach out. Best regards, Huusk Support Team

G
Gillie Mayer · 写过 1 条评价 · 体验于 2024-12-11 ·

最后客服态度很好!!

给我的伴侣买了一把刀作为圣诞礼物。他们在自己单独的交易中自动添加了 4 个刀盒,因此加起来是我应该支付的价格的两倍。我通过该公司和 PayPal 进行了投诉,但都不愿意或无法解决问题。目前还无法评论这把刀的质量,因为它是圣诞礼物,但如果它与他们的欺诈交易类似,我不敢发现。 避免避免,除非您也希望被骗。 避免!!!!!!!!! 24 年 12 月 12 日更新...一如既往 - 他们联系了我。但是……没有解决办法。避开偷看者 一旦您在这里写了评论但没有解决,他们会很快与您联系。他们欠我 44 英镑。如果他们解决了这个问题,我会更新。与此同时, 视频!!!@@@ 2024 年 12 月 13 日,奇怪的小电子邮件...没有任何行动。 不要..请...不要..从这些人那里购买。我真的讨厌任何人经历这样的事情。并看看其他评论。我不是唯一一个遇到这种骗局的人!!!!我的口袋里已经空空如也。 更新于 24 年 12 月 15 日 - 仍然没有收到来自 Huusk 的任何回复。心灰意冷/失望。很生气。不要浪费你的钱。他们可能会试图在所谓的更好的评论中隐藏此信息。信任这个 Trustpilot 用户。他们是骗子。但是,如果他们解决了这个问题,我会第一个通知您。 12年17月...仍然没有听说关于4个未订购的案件退款的消息。事实上——什么也没听到 19/12/24. 来自非常愤怒的客户的最终更新。尽管我坚持不懈,但什么也没听到。他们骗我支付了 4 个额外封面的费用,他们将这些封面作为单独的订单添加...不是我制作的。他们交付了这些封面。因此,PayPal 没有提供任何帮助。我实际上并不关心这把刀在圣诞节那天打开时的质量如何......不道德和蓄意的欺诈。如果您使用它们,祝您好运。我已经写过他们的身份和方式。 并忽略他们对此的反应。他们没有采取任何措施来纠正它 更新日期:2025 年 1 月 4 日 ------------------------------------------------ 最后他们给我退款了,刀很锋利。

Huusk knives 回复2024-12-12

Hi Gillie, Thank you for sharing your thoughts with us, we truly appreciate your feedback. We are pleased to hear that your concern has been addressed and we value your input in helping us improve. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you once again and we hope you have a wonderful day! Huusk Support Team

F
Fitzzy · 写过 58 条评价 · 体验于 2024-12-06 ·

不高兴!按要求更新

刀还可以,但客户服务很糟糕。不知何故,我错误地收到了 4 个护套,我立即打电话将其调整为仅一个。来来回回遇到了很多麻烦,然后被告知为时已晚,送货已经出去了!现在我正在尝试弄清楚如何退货并获得退款,但没有人说清楚 非常令人沮丧,因为我在订购这些商品后 5 分钟就试图取消这些商品。真的不高兴! 更新... 根据 Huusk 今天的要求 .. 订单号 2ylyk8b 废话太多,无法读完,无法将其寄回,并且费用由卡罗米承担。我只想要一个地址和一张预付退货单。 另一项更新...我已在上面添加了 IRDER 号码 ..你当然可以从中追踪我的订单...这只是拖延战术! 我们不允许在 Trustpilot 上输入电子邮件地址。 老实说,如果我没有得到这个结果,我会将其提交给交易标准。 请查找我的订单,然后您就会找到我! 礼貌地打电话致歉,给您带来的不便,最终收到退款!

Huusk knives 回复2024-12-11

Hi Fitzzy, Thank you for sharing your thoughts with us, we truly appreciate your feedback. We are pleased to hear that your concern has been addressed and we value your input in helping us improve. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you once again and we hope you have a wonderful day! Huusk Support Team

D
Daniel Hewitt · 写过 6 条评价 · 体验于 2024-12-09 ·

可怕的刀

可怕的刀。简直太糟糕了。刀片太厚,而且边缘变钝的速度太快,以至于它基本上变成了昂贵的镇纸。这不是日本钢刀。不要浪费你的钱。

Huusk knives 回复2024-12-10

Hi Daniel, We regret to hear about your recent experience.  Thank you for providing us with your email address information on Trustpilot regarding your case. Unfortunately, we were unable to find any orders in our database matching the details you provided.  To assist you further, could you please provide us with the email address used during the purchase and the order ID number located at the top of your purchase invoice? The order ID should be either 8 digits long (e.g. #12345678) or a combination of 7 characters that can include letters and numbers (e.g. ab1cd23). We eagerly await your response so that we can address your concerns promptly.  You can update your review on Trustpilot or reach out to us via our contact form on https://get-huusk.com/contact at your earliest convenience.  Thank you for your cooperation in this matter. Huusk Support Team