Hi Alan,
We regret to hear about your recent experience.
Thank you for providing us with your email address information on Trustpilot regarding your case. Unfortunately, we were unable to find any orders in our database matching the details you provided.
To assist you further, could you please provide us with the email address used during the purchase and the order ID number located at the top of your purchase invoice? The order ID should be either 8 digits long (e.g. #12345678) or a combination of 7 characters that can include letters and numbers (e.g. ab1cd23).
We eagerly await your response so that we can address your concerns promptly.
You can update your review on Trustpilot or reach out to us via our contact form on https://get-huusk.com/contact at your earliest convenience.
Thank you for your cooperation in this matter.
Huusk Support Team
P
Paul Tong · 写过 1 条评价 · 体验于 2024-11-12 ·
★★★★★
我买过的最糟糕的刀
我买过的最糟糕的刀 - 而且价格过高!
Huusk knives 回复2025-02-07
Hi Paul,
We regret to hear about your recent experience.
Thank you for providing us with your email address information on Trustpilot regarding your case. Unfortunately, we were unable to find any orders in our database matching the details you provided.
To assist you further, could you please provide us with the email address used during the purchase and the order ID number located at the top of your purchase invoice? The order ID should be either 8 digits long (e.g. #12345678) or a combination of 7 characters that can include letters and numbers (e.g. ab1cd23).
We eagerly await your response so that we can address your concerns promptly.
You can update your review on Trustpilot or reach out to us via our contact form on https://get-huusk.com/contact at your earliest convenience.
Thank you for your cooperation in this matter.
Huusk Support Team
我为年迈的父母订购了一把 Huusk 刀作为圣诞节礼物。
我坚信,事故通常发生在与钝刀搏斗时……
因此,广告中展示了一把极其锋利的刀,并且保留了其锋利度,这就是促使我给他们买一把的原因。与刀片上的指孔一起帮助使用。
我在圣诞节把它送给了他们,他们很喜欢它的外观。然而,仅仅几周后,刀就不再锋利,刀刃也变形了。
现在这把刀从盒子里拿出来,它看起来有一个标准的刀片,但顶部形成了一个创意图案,使它“看起来”像一把日本刀。
在质量和边缘保留方面,这并不是我所相信的那样。
2025 年 6 月 2 日:我已按要求提供了详细信息。
10/2/2025 :我将再次提供购买详细信息:-
通过亚马逊购买 11/11/2024
亚马逊订单:204-6578639-1401924
亚马逊发票:DS-AEU-INV-GB-2024-192647796
销售者:UAB Orbio world, K. Donelaicio g. 60 Kaunas, Kauno apskr., 44248 LT
Huusk knives 回复2025-02-05
Hi Mark,
We regret to hear about your recent experience.
Thank you for providing us with your email address information on Trustpilot regarding your case. Unfortunately, we were unable to find any orders in our database matching the details you provided.
To assist you further, could you please provide us with the email address used during the purchase and the order ID number located at the top of your purchase invoice? The order ID should be either 8 digits long (e.g. #12345678) or a combination of 7 characters that can include letters and numbers (e.g. ab1cd23).
We eagerly await your response so that we can address your concerns promptly.
You can update your review on Trustpilot or reach out to us via our contact form on https://get-huusk.com/contact at your earliest convenience.
Thank you for your cooperation in this matter.
Huusk Support Team
Hi Jan Erik,
We value your comments.
We tried to solve this problem by getting in touch with you through Trustpilot. But we haven't heard anything back from you.
If you haven't gotten the emails but still want us to help you with your case, please use the contact form on https://get-huusk.com/contact
Please give us the following information so that we can check the details of your order:
Email address where the order was placed
Order Number
Full name
Thank you for helping us grow and learn. I can't wait to hear from you again soon.
Huusk Support Team
Hi Anton,
We value your feedback and thank you for taking the time to share your experience with us following the resolution of your concerns.
We are pleased to inform you that our customer service team successfully resolved your issue on February 5, 2025. Please do not hesitate to reach out if you require any further assistance.
Your insights are invaluable to us, and we are grateful for the opportunity to learn and improve from your input. Thank you for your continued support.
Huusk Support Team
Hello,
We sincerely apologize for any inconvenience or frustration this situation might have caused.
All our communication efforts are intended to comply with legal data processing and outreach guidelines, including GDPR. If your request to cease contact has not been addressed, it may be due to one of the following reasons:
- A technical error on our part
- Emails or calls initiated by an authorized reseller system rather than ours
In the latter case, while our partners are responsible for complying with all customer data and contact regulations, we do not have direct oversight of their systems.
Regarding your specific case, we have reviewed the matter and taken the necessary steps to address and resolve it.
If you continue to experience issues or need further assistance, please don’t hesitate to reach out directly to us at https://get-huusk.com/contact.
Your experience is important to us, and we are committed to ensuring that every customer feels heard and valued. Thank you for bringing this to our attention, and we truly appreciate the opportunity to make things right.
Huusk Support Team
Hi Mrs Martjn,
We are pleased to inform you that after carefully reviewing your issue, we have successfully addressed it as of February 5, 2025. If you require any further assistance, please do not hesitate to contact us.
Thank you for providing us with your valuable feedback following the resolution of your issue. Your input is highly appreciated and helps us in improving our services.
Your contribution to our development and growth is greatly valued. Thank you for your continued support.
Huusk Support Team
Hello Monique,
We are pleased to inform you that after carefully reviewing your issue, we have successfully addressed it as of January 22, 2025. If you require any further assistance, please do not hesitate to contact us.
Thank you for providing us with your valuable feedback following the resolution of your issue. Your input is highly appreciated and helps us in improving our services.
Your contribution to our development and growth is greatly valued. Thank you for your continued support.
Huusk Support Team
r
rudi parker · 写过 10 条评价 · 体验于 2025-01-21 ·
★★★★★
不要买这些刀,更像是一个肿块......
不要买这些刀,更像一块金属。
Huusk knives 回复2025-01-22
Hi Rudi,
We appreciate your feedback.
We attempted to resolve this issue by contacting you via Trustpilot. However, we have received no response from you.
If you have not received the emails and still would like to let us assist you with your case, please contact us via contact form on https://get-huusk.com/contact
In order for us to access and verify your order details, kindly provide the following information:
Email Address used to place the order
Order Number
Full name
Thank you for helping us grow and learn. We look forward to hearing back from you soon.
Huusk Support Team
Hi Paul,
We would like to inform you that the issue you brought to our attention has been successfully resolved by our customer service team as of January 20, 2025. Should you require any further assistance, please do not hesitate to contact us.
We sincerely appreciate your feedback and patience throughout the resolution process. Your input is highly valued as we continue to improve our services.
Thank you for your continued support as we strive for excellence in customer satisfaction.
Huusk Support Team
Hello Jill,
We regret to hear about your mother's recent experience.
Thank you for providing us with your email address information on Trustpilot regarding your case. Unfortunately, we were unable to find any orders in our database matching the details you provided.
To assist you further, could you please provide us with the email address used during the purchase and the order ID number located at the top of your purchase invoice? The order ID should be either 8 digits long (e.g. #12345678) or a combination of 7 characters that can include letters and numbers (e.g. ab1cd23).
We eagerly await your response so that we can address your concerns promptly.
You can update your review on Trustpilot or reach out to us via our contact form on https://get-huusk.com/contact at your earliest convenience.
Thank you for your cooperation in this matter.
Huusk Support Team
Hi Tero,
We regret to hear about your recent experience.
Thank you for providing us with your email address information on Trustpilot regarding your case. Unfortunately, we were unable to find any orders in our database matching the details you provided.
To assist you further, could you please provide us with the email address used during the purchase and the order ID number located at the top of your purchase invoice? The order ID should be either 8 digits long (e.g. #12345678) or a combination of 7 characters that can include letters and numbers (e.g. ab1cd23).
We eagerly await your response so that we can address your concerns promptly.
You can update your review on Trustpilot or reach out to us via our contact form on https://get-huusk.com/contact at your earliest convenience.
Thank you for your cooperation in this matter.
Huusk Support Team
Good day Guye,
To facilitate the resolution process, please provide us with the following information:
- Email address used to place the order
- Order number
- Full name
Thank you for your cooperation and for allowing us the opportunity to improve our services.We hope this message finds you well. We have made several attempts to address your concerns through Trustpilot but have not yet received a response from you.
If you have not received our previous communications and would still like our assistance with your case, we kindly ask that you contact us directly through our contact form at https://get-huusk.com/contact
Huusk Support Team
Hi Allister,
We are pleased to inform you that your case has been successfully resolved by our customer support team on January 15, 2025. If you require any further assistance, please do not hesitate to contact us.
We appreciate your feedback regarding your experience with our team.
Thank you for your continued support as we strive to improve and provide the best service possible.
Huusk Support Team
Hi Ian,
We appreciate your feedback.
We attempted to reach out to you via Trustpilot regarding this issue but have not received a response.
If you have not received our emails and would still like assistance with your case, please consider utilizing the contact form available at https://get-huusk.com/contact
To facilitate our investigation into your order, please provide the following information:
- Email address associated with the order
- Order Number
- Full Name
Thank you for your cooperation. We look forward to hearing from you soon.
Huusk Support Team
N
Nicholas Walker · 写过 5 条评价 · 体验于 2025-01-09 ·
★★★★★
绝对没用
绝对没用。由柔软的猴子金属制成。切一只鸡,刀片立即凹陷并碎裂。避免 避免 避免。简直垃圾!!!
Huusk knives 回复2025-01-10
Hi Nicholas,
We’re looking specifically at your case, and we can confirm that it has been successfully resolved by our customer support team. Please don't hesitate to let us know if you have any other questions, and we'll be more than happy to help.
Thank you for sharing your experience with us. Your feedback is very important to us, and we appreciate your patience while our team addressed your issue.
Thank you for helping us with our development and learning.
Huusk Support Team