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购物与时尚

HEYSHAPE

200 条评价

1.1200 条评价
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关于 HEYSHAPE

数据更新
网站
getheyshape.com
分类
购物与时尚
所在地
United States · Beaverton
状态
待认证
近 12 个月
200 条评价
差评回复率
99%(195/196 条)
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HEYSHAPE靠谱吗?

HEYSHAPE(getheyshape.com)在 OK.one 的综合评分为 1.1 分(满分 5 分),基于本站收录的 200 条用户评价,属于购物与时尚分类,口碑较差。98% 的评价为 1 星,差评比例偏高;商家回复了 99% 的差评。数据最后更新于 2026-08-11。

用户怎么说

A
Amanda Sumner · 写过 7 条评价 · 体验于 2026-06-22 ·

绝对糟糕

绝对糟糕 等待数月后仍未收到订单,承诺的退款从未收到 必须联系银行才能退款 避免

HEYSHAPE 回复2026-06-23

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

R
Reine Francis · 写过 1 条评价 · 体验于 2026-05-16 ·

诈骗警报

我从来没有经历过像heyshape这样糟糕的服务 这是一个骗局。我一个月前订购,但尚未收到订单,网站上说 5 到 7 个工作日。另外,没有人回复我的电子邮件,我收到了他们会回复给我的相同自动电子邮件 多么可耻啊,骗子和小偷。

HEYSHAPE 回复2026-06-22

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

F
Fif · 写过 3 条评价 · 体验于 2026-06-20 ·

2月份订购

2月份下的单,到现在还没发货。大量电子邮件发送给客户服务部门,Finn、Cecile、Jennifer 等人自动生成了相同的回复,向我道歉,并为我的下一个订单提供 20% 的折扣! 避免

HEYSHAPE 回复2026-06-20

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

E
Eva · 写过 5 条评价 · 体验于 2026-02-21 ·

我二月份订的,现在还是……

我二月份下的单,到现在还没发货。他们说他们会退款,我们已经六月底了,我还在等待。客户服务很糟糕。避免订购!

HEYSHAPE 回复2026-06-21

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

K
Karen C · 写过 1 条评价 · 体验于 2026-06-01 ·

可怕的盗窃公司

可怕的小偷公司。切勿发送物品。不会取消我的订单。最后确实取消了,但两个月后仍然没有退款。我联系过很多次,每次都得到谎言。不要在这里购物!

HEYSHAPE 回复2026-06-21

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

c
customer · 写过 5 条评价 · 体验于 2026-04-18 ·

四月中旬下订单。

四月中旬下订单。 1个月后,他们的客户服务无法提供该订单的最新下落。我要求退款并保证退款正在处理中。又一个月过去了,我还没有收到退款或订单。

HEYSHAPE 回复2026-06-20

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

A
Ashleigh. M · 写过 5 条评价 · 体验于 2026-03-06 ·

他们取消了我的订单并拿走了我的钱

拿走了我的钱。老实说,自 3 月份以来,我已经收到超过 50 封电子邮件发送给这家公司,询问我的两份订单在哪里。他们不断发送通用电子邮件,但从未解决问题。然后今天我收到一封电子邮件,说他们取消了我的订单,请随时再次订购!不退款,不信用!他们刚刚接受了我的订单。绝对的诈骗公司

HEYSHAPE 回复2026-06-20

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

A
Ava · 写过 5 条评价 · 体验于 2026-04-01 ·

这是一个可怕的可怕的欺诈行为......

这是一家可怕的欺诈公司。我三个月前从他们那里订购了,当我发电子邮件时,几周后我收到回复说“好好调查一下”,不惜一切代价避免,骗局!

HEYSHAPE 回复2026-06-20

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

J
Jules S · 写过 6 条评价 · 已认证 · 体验于 2026-03-01 ·

尺寸太小

HEYSHAPE 回复2026-06-20

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

L
Louise Zadins · 写过 2 条评价 · 体验于 2026-06-19 ·

和其他许多人一样

和其他许多人一样,我在二月份下了订单,但只收到了借口。不要从这家公司订购。我希望在放置之前我已经读过这篇文章。 骗局

HEYSHAPE 回复2026-06-20

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

s
steph brownsea · 写过 2 条评价 · 体验于 2026-05-01 ·

从来没有发送过,现在已经两个月了……

他们从未发送过,现在仍在等待退款 2 个月。非常令人失望

HEYSHAPE 回复2026-06-18

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

C
Charlotte Lonergan · 写过 1 条评价 · 体验于 2026-04-08 ·

★☆☆☆☆

★☆☆☆☆ 绝对不可接受的经历。我的订单已经停留在“运输前”状态好几个月了,没有任何变化。我不得不发送多封电子邮件才能获取更新,最终请求取消后,我仍在等待退款。 缺乏沟通、问责制和解决这一问题的紧迫性令人极其沮丧。本应是一次简单的购买却变成了几个月的不便和失望。 我不会再从 HeyShape 订购。

HEYSHAPE 回复2026-06-19

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

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Arfa Akhtar · 写过 7 条评价 · 体验于 2026-06-17 ·

这个网站是一个骗局

该网站是一个骗局。我四月份订购的,加急发货。从来没有得到过。并发送了数千次电子邮件要求退款。但一直没有收到任何退款。不要从这个网站购买 我今天在 7 月份收到了 4 月份购买的退款。

HEYSHAPE 回复2026-06-17

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

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AHS · 写过 5 条评价 · 体验于 2026-06-17 ·

3个月了,货还没到

我已经订购了很多次并且喜欢这些产品,但我在二月份订购了但它从未到达。往返客户服务是一场噩梦。最后同意取消并退款给我,但从未真正退款。等待我的银行就此问题回复我

HEYSHAPE 回复2026-06-18

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

a
angela mclean · 写过 11 条评价 · 体验于 2026-06-17 ·

糟糕的客户服务

你到底如何与他们取得联系? 他们只是忽略您的电子邮件还是根本没有收到您的电子邮件? 发送了 3 封电子邮件,要求更新我的订单 - 客户服务还有很多不足之处。

HEYSHAPE 回复2026-06-18

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

E
Ellen · 写过 2 条评价 · 体验于 2026-06-16 ·

骗局

我在三月份下了订单,但从未收到订单...我多次与客户服务联系,询问我的订单何时发货,然后被告知,由于中东的问题,他们需要时间,作为道歉,我的下一个订单得到了 20% 的折扣,就好像我在还没有收到第一个订单时会再次订购一样。我还收到一封电子邮件,要求我审查我尚未收到的产品。最后意识到我不会收到我的订单,所以我联系了我的银行以获得全额退款,我得到了。我读到,Trust Pilot 上的许多人都在 Heyshape 上遇到了类似的问题,帮自己一个忙,不要从 Heyshape 订购,因为您不会收到订单,只会感到失望。

HEYSHAPE 回复2026-06-17

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

D
Deb Marsh · 写过 2 条评价 · 体验于 2026-06-16 ·

不要从这家公司购买

不要从这家公司购买。如果您不必退货或尝试获得积分或退款,那就可以了。仍在等待我的退款——六个月了,而且还在继续。绝对令人厌恶的谎言、承诺却什么也没有发生。购买风险自负!!!!

HEYSHAPE 回复2026-06-17

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

T
Trine · 写过 1 条评价 · 体验于 2026-06-16 ·

我已经等我的订单4天了……

我已经等我的订单4个月了。 我已经多次写信给公司支持人员,但得到的答复都很模糊。我永远不会再从他们那里订购,也不会推荐其他人这样做。

HEYSHAPE 回复2026-06-17

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

J
Jo · 写过 1 条评价 · 体验于 2026-04-29 ·

等待时间超过 6 小时未收到任何物品...

等待时间超过 6 周未收到任何物品 不退款,发邮件时只发一条艾信息

HEYSHAPE 回复2026-06-16

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

S
Sarah D · 写过 1 条评价 · 体验于 2026-05-06 ·

谨慎订购

下单需谨慎,还在等一个多月前的订单!电子邮件称他们遇到了短暂的延误! 6周的延迟可不是什么短时间!

HEYSHAPE 回复2026-06-16

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team