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购物与时尚

HEYSHAPE

200 条评价

1.1200 条评价
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关于 HEYSHAPE

数据更新
网站
getheyshape.com
分类
购物与时尚
所在地
United States · Beaverton
状态
待认证
近 12 个月
200 条评价
差评回复率
99%（195/196 条）
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+1 (971) 238-5850[email protected]getheyshape.com

HEYSHAPE靠谱吗？

HEYSHAPE（getheyshape.com）在 OK.one 的综合评分为 1.1 分（满分 5 分），基于本站收录的 200 条用户评价，属于购物与时尚分类，口碑较差。98% 的评价为 1 星，差评比例偏高；商家回复了 99% 的差评。数据最后更新于 2026-08-11。

用户怎么说

R
Roda · 写过 1 条评价 · 体验于 2026-06-29 ·

5月1日下的订单，现在…

5月1日下的单，现在6月29日了。 在多次尝试获取更新但没有成功后，我别无选择，只能尝试通过对交易提出争议来通过银行取钱。不要从这家公司购买。 @heyshape，感谢您对此评论的回复。但请注意，我已经与你们的团队联系了 4 ​​次。 6月16日、6月18日、6月26日、6月29日，我还通过fb Messenger发了消息。即使在这里得到普遍的答复也是令人失望的。

HEYSHAPE 回复2026-06-30

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

L
Leszter · 写过 1 条评价 · 体验于 2026-06-29 ·

该公司是一个骗局。

该公司是一个骗局。 他们从来没有交付过所付款的东西。 目前在CS开了3张票，既没有得到信息，也没有退款。 真的很难过。 附加： 订单：1972199 (28/03/2026) 已联系客户支持： 2026年4月29日 2026年5月29日 2026年6月29日 那么我是否建议再次联系支持人员？

HEYSHAPE 回复2026-06-30

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

C
Candice Causer · 写过 1 条评价 · 体验于 2026-03-04 ·

我不会给任何星星，但至少......

我不会给星星，但至少是一颗。 3个月前下的订单，还没收到。我已取消并已处理退款，但尚未退款。标准回复“我们正在努力”如果我确实收到退款，我将更改我的评论并更新。真是个笑话的地方。别再骗人了！

HEYSHAPE 回复2026-06-30

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

Á
Álfhildur Leifsdóttir · 写过 1 条评价 · 体验于 2026-06-26 ·

糟糕的服务 - 没有产品，也没有退款

糟糕的服务。我的订单从未到达，而且我仍然没有收到退款，尽管 HeyShape 的黛比告诉我我会收到退款。距离我支付订单费用已经过去五个月了。我绝对不推荐这家公司。根据我的经验，这感觉像是我遇到过的最糟糕的骗局之一。

HEYSHAPE 回复2026-06-28

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

A
Ally · 写过 3 条评价 · 体验于 2026-06-08 ·

这公司怎么还……

这家公司到底怎么还大声地继续交易，我已经向多个平台、银行和ACCC举报了。他们需要被阻止。 HeyShape 请勿回复您的信息 - 我们真诚地道歉，请将您的详细信息发送至... 一般回复，因为我们知道该电子邮件不会发送到任何地方。我更生气的是，这种事发生在这么多人身上，而且他们还在交易。

HEYSHAPE 回复2026-06-29

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

H
Hegs G · 写过 1 条评价 · 体验于 2026-06-12 ·

从未收到我的物品

从未收到我的物品。向客户支持发送消息，但没有得到任何回复。已经一个多月了。完全骗局

HEYSHAPE 回复2026-06-29

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

L
Libby Hinton · 写过 2 条评价 · 体验于 2026-03-03 ·

绝望

绝望，绝望，绝望。 4个月前，3月初的订单，还没到。现在已经承诺退款其中两个月。糟糕的客户服务不要打扰！

HEYSHAPE 回复2026-06-29

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

m
millie1 · 写过 6 条评价 · 体验于 2026-04-06 ·

订单号#1973406

订单#1973406。我四月份订购了一些商品。我仍然没有收到它们，并要求退款，但我仍然没有收到。 电子邮件回复非常慢或根本不存在。 更新。 根据下面的回复，他们要求我联系他们。我曾多次联系他们但没有得到回应，所以在他们的回应中这么说似乎很荒谬。我还收到一封电子邮件，说他们将加快退还他们 e 个月的钱。 我应该感恩吗？

HEYSHAPE 回复2026-06-29

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

J
Jodie Brown · 写过 1 条评价 · 体验于 2026-05-05 ·

欺诈罪。

我以前从这里买过很多紧身衣，很喜欢它们，现在我需要更换并购买新的，因为我的已经有几年了。我 5 月 6 日订购的。我的订单还没有到达。他们的客户服务号码已断开，他们的客户支持团队正在发送复制和粘贴消息。没有回应。跟踪显示自 5 月 11 日起“标签已制作”。我不得不要求银行对这些费用提出异议。 **您知道有近十二封电子邮件，我无法在这里输入我的电子邮件地址。我也曾多次联系该“客户服务”电子邮件。

HEYSHAPE 回复2026-06-28

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

S
Serina Rajagukguk · 写过 1 条评价 · 体验于 2026-02-23 ·

从未收到我的订单或退款

我在 2 月份订购，但从未收到订单（大约 65 欧元！）。我多次要求退款，他们一直告诉我退款正在路上，但我一直没有收到退款。现在他们停止回复了。不要买！他们是骗子。

HEYSHAPE 回复2026-06-28

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

K
Kristine · 写过 2 条评价 · 体验于 2026-06-27 ·

我从未收到我的订单，当我…

我从未收到我的订单，当我要求退款时也从未发出。所以80美元就这样白费了 非常失望和恼火

HEYSHAPE 回复2026-06-28

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

B
Brown Queen · 写过 1 条评价 · 体验于 2026-04-24 ·

我已经在 heyshape 2 下了订单…

两个月前我在 Heyshape 下了订单，但从未收到。我已答应我的包裹会送达。 不幸的是我没有收到任何东西。我已经好几次要回我的钱了。 他们仍然没有把钱还给我。我在 heyshape 上花费了近 10 万欧元，这就是我得到的治疗。我不会再从 heyshape 买任何东西了。我很失望。

HEYSHAPE 回复2026-06-28

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

T
Tyne Grant-Rafter · 写过 1 条评价 · 体验于 2026-06-27 ·

一月订购，无货或退款！

一月份订购的，没有收到货，多次承诺退款却从未给过！！还在等待……我不太希望能得到退款。真的很失望，因为我很久以前就从他们那里订购了并且很喜欢他们的产品。不要向他们订购！

HEYSHAPE 回复2026-06-28

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

T
Tricia Seow · 写过 1 条评价 · 体验于 2026-03-23 ·

糟糕的客户服务和不交付物品

我的订单从未收到，而且我不断收到机器人回复。 3个月后我终于收到退款，但2个月后我还没有收到退款。就我而言，这是一个诈骗网站。

HEYSHAPE 回复2026-06-28

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

B
Bethany Davidson · 写过 2 条评价 · 体验于 2026-03-17 ·

我于 2026 年 3 月购买

我是2026年3月购买的，现在已经是6月底了，还没有收到订单。我在五月初联系了退款，并被告知退款将会得到处理。我也还没有收到。不要相信这家公司。

HEYSHAPE 回复2026-06-28

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

L
Landa · 写过 2 条评价 · 体验于 2026-03-24 ·

从来没有弄清楚他们的身体......

从来不知道他们的紧身衣是什么样的，它在邮件中丢失了。他们让我等了两个月才尝试退款，但我还没有得到退款！现在已经过去 4 个月了，我一直在电子邮件中被告知......它正在处理......骗子骗子骗子！绝对是抢劫😡😡😡

HEYSHAPE 回复2026-06-28

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

A
Ally · 写过 4 条评价 · 体验于 2026-06-25 ·

骗局公司拿走人们的钱而不发送购买的商品

⚠️ 警告任何考虑从 HeyShape 订购的人 ⚠️ 在花钱之前，我强烈建议您先进行研究。 我的经验以及我在网上发现的大量投诉引起了人们对交货时间、客户服务和退款的严重担忧。许多客户表示，他们支付的产品要么从未送达，要么晚了几个月送达，要么在未处理退款的情况下被退回。还有数百起向商业改进局提出的投诉，以及许多客户最近的评论，声称他们仍在等待订单或退款。 最令人沮丧的是，有很多人报告说他们收到了自动回复，一再承诺他们的问题正在接受调查，但几乎没有得到解决。 Trustpilot 最近的评论描述了客户在多次尝试联系支持人员后等待数月的送货或退款。 我鼓励任何考虑购买的人阅读独立评论，检查消费者投诉，并在订购前做出明智的决定。 如果您有类似的经历，请在下面分享，以便其他人做出明智的选择。 HeyShape 请停止以借口回复并索取更多信息。当你得到这些信息时，你什么也不做。

HEYSHAPE 回复2026-06-28

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

H
Hannah B · 写过 3 条评价 · 体验于 2026-06-26 ·

骗局

骗局！不会发送或回复我的消息或退款给我，一个月后也没有收到任何产品！ 他们现在已经写了以下回复，但没有回复我的所有电子邮件，仍然只是通用回复，而且仍然没有产品！

HEYSHAPE 回复2026-06-28

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

T
Tajma Krumsvik · 写过 5 条评价 · 体验于 2026-06-26 ·

不要从这家公司购买

不要从这家公司购买。这是一个骗局。”

HEYSHAPE 回复2026-06-28

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

f
funky · 写过 2 条评价 · 体验于 2026-03-25 ·

诈骗网站当心

我在三月份下的订单，到目前为止还没有收到——我们已经是六月份了，他们一直以中东问题为借口，成为他们无法发货的原因。 与此同时，很明显，从那时起他们已经向其他一些客户发货。我住在欧洲。如果这不是骗局，我不知道什么才是。 我收到了黛比和安布尔发来的自动电子邮件，承诺亲自调查此事。我已经从中国的其他公司订购并收到了订单。 我已经要求退款，他们也拒绝退款。 看看其他人在信任试点上的经历，很明显这家公司现在已经成为一个诈骗网站。

HEYSHAPE 回复2026-06-28

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team