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购物与时尚

HEYSHAPE

200 条评价

1.1200 条评价
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关于 HEYSHAPE

数据更新
网站
getheyshape.com
分类
购物与时尚
所在地
United States · Beaverton
状态
待认证
近 12 个月
200 条评价
差评回复率
99%（195/196 条）
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+1 (971) 238-5850[email protected]getheyshape.com

HEYSHAPE靠谱吗？

HEYSHAPE（getheyshape.com）在 OK.one 的综合评分为 1.1 分（满分 5 分），基于本站收录的 200 条用户评价，属于购物与时尚分类，口碑较差。98% 的评价为 1 星，差评比例偏高；商家回复了 99% 的差评。数据最后更新于 2026-08-11。

用户怎么说

F
Fiona · 写过 2 条评价 · 体验于 2026-02-01 ·

警告！！！不要从 HeyShape 购买！骗局！

仍在等待我的订单 HeyShape。到现在已经6个月了。你连AI邮件都懒得回复我了，直接无视我。 我真的希望在购买之前先查一下评论，否则我会发现你在骗人！骗我吧。再也不会了。我将继续放置一星差评来警告人们，并希望帮助其他人不要像我一样失败。无耻的公司！！ HeyShape，请勿回复或评论此评论，要求提供详细信息以尝试纠正此问题。你上次在我的一星评论中这样做了，你猜怎么着……我提供了详细信息，但再也没有收到你的消息。

HEYSHAPE 回复2026-07-08

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

G
Gillian Rylands · 写过 1 条评价 · 体验于 2026-07-05 ·

可耻的公司

可耻的公司。 4月份订购的产品从未收到。几个月来我一直在寻求退款。电子邮件回复各不相同，从毫无帮助到谎称我的退款正在处理，但实际上并未处理。 不惜一切代价避免。

HEYSHAPE 回复2026-07-05

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

D
Disappointed Customer · 写过 1 条评价 · 体验于 2026-07-05 ·

绝对是诈骗公司，零……

绝对是骗局公司，会计能力为零，也不尊重他们的产品或客户。 没有真实信息或更新的自动响应。使用第三方供应商直接就运输/订单进行沟通。阅读他们的服务条款。当他们在 Shopify Inc. 中运行他们的产品时。 他们所说的一切基本上都在告诉你，一旦你购买了，你就完蛋了。 我是四月份购买的，希望能收到五月份生日的订单，六月份的公司晚宴，现在是七月份了。 再也不会了！强烈不推荐，除非你喜欢压力、沮丧、被忽视、利用和被抢劫的感觉。

HEYSHAPE 回复2026-07-05

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

A
Amanda · 写过 1 条评价 · 体验于 2026-07-02 ·

失望的

我对客户服务非常失望。我购买了 2 件术后胸罩，但外科医生认为它们不适合我的康复，我提前下了订单，以便有足够的时间进行交付和必要时更换（运送到澳大利亚）。即使商品处于未使用状态且仍装在带有标签的袋子中，Hey Shape 不会在 14 天期限之外退款。我已经联系了支持人员并收到了两封电子邮件，均表示无法退款。

HEYSHAPE 回复2026-07-03

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

E
Eva Karen · 写过 1 条评价 · 体验于 2026-07-03 ·

自从我订购以来已经两个月了……

自从我下订单以来已经两个月了，但没有发生任何事情。我已要求退款，但没有得到他们的答复。我怀疑我是否会收到订单。 不会推荐这个网站。

HEYSHAPE 回复2026-07-03

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

C
Corinne Suya · 写过 1 条评价 · 体验于 2026-03-23 ·

无货不退款

没有货也不退款。 100% 骗局

HEYSHAPE 回复2026-07-05

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

S
Sima Abedi · 写过 2 条评价 · 体验于 2026-02-25 ·

在我上次评论抱怨之后

在我上次评论投诉后，他们发送了电子邮件道歉并提到我的退款现在正在进行中。 到目前为止，他们还没有与我分享任何交易参考来跟进我与银行的退款。 尽管如此，我仍在跟进并发送提醒，他们甚至懒得回复。 我于 2 月 25 日下的订单从未发货，在取消并确认他们将继续退款后，直到现在我还没有收到任何订单。 这是我最糟糕的网上购物经历，我会确保传播这些话，这样就没有其他人在这上面浪费钱了。

HEYSHAPE 回复2026-07-03

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

K
Kat · 写过 2 条评价 · 体验于 2026-06-16 ·

不要从他们那里购买。如果可以的话我会给 0 星。

如果我能给 0 颗星，我会的。不要浪费你的时间！绝对的骗子，使用机器人生成的电子邮件回复。四月下旬订购了一件商品，在等待了几周后，跟踪信息非常模糊，我请求更新我的订单。两周后，该物品甚至还没有发货。我要求取消订单并退款，并被告知预计将在 10 个工作日内退款。毫不奇怪，来了又去。最终不得不联系我的银行以撤回资金。

HEYSHAPE 回复2026-07-03

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

M
Miss T · 写过 2 条评价 · 体验于 2026-05-02 ·

从未收到过超过 2 个的订单...

2个多月前的订单从​​未收到过，已申请退款4次，但每次都被忽视和拒绝。

HEYSHAPE 回复2026-07-03

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

S
Samantha Alleyne · 写过 5 条评价 · 体验于 2026-07-02 ·

2026 年 5 月 2 日是我支付……的时间。

2026 年 5 月 2 日是我支付订单的时间，但我尚未收到订单 我一直在与我联系，但我仍然没有收到我要求的退款，因为现在已经两个月了，进入第三个月，在商店上投诉，自下订单以来仍然没有收到回复 我可以拿回我的钱吗，因为这家公司很邪恶，他们拿了你的钱就转身。

HEYSHAPE 回复2026-07-03

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

L
Leah · 写过 2 条评价 · 体验于 2026-07-02 ·

不要订购 - 四月份订购的，我们......

不要订购 - 四月份订购的，现在是七月份，发了 10 多次电子邮件，仍然没有送货或退款 - 不要相信这个网站，他们不在乎

HEYSHAPE 回复2026-07-03

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

S
Shelly · 写过 1 条评价 · 体验于 2026-07-01 ·

如果我能给零星我会

更新：HeyShape 联系我并要求更多耐心和时间，但没有给我日期或退款。 如果我过去没有成功下过订单，我会认为这是一个骗局。 他们让我们很难保持乐观。 如果我能给零星我会的。我于 4 月 30 日订购了商品，但到 7 月 2 日尚未收到任何东西。我已多次联系该公司，得到的自动回复与有人亲自调查我的情况相同，但没有任何活动。拿走我的钱而不交付产品或给我全额退款，这令人难以置信地令人沮丧，基本上是犯罪行为。

HEYSHAPE 回复2026-07-03

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

s
serena f · 写过 2 条评价 · 体验于 2026-04-06 ·

请勿订购

喜欢紧身衣，已经订购了好几次，但是 3 个月后，我仍在等待我的最后一个订单，就像这里的所有其他评论一样，我不断收到的都是通用生成的回复（因为我确信我会看到这篇评论）。 我已多次要求退款，但均被忽略，并被告知我的订单正在处理中。我现在必须通过我的信用卡公司才能拿回我的钱。如果您使用信用卡，请勿从该公司订购

HEYSHAPE 回复2026-07-02

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

R
Rhian Dwight · 写过 1 条评价 · 体验于 2026-07-01 ·

他们甚至不值得一颗星星

他们甚至不值得一颗星星。我于 2026 年 9 月 4 日订购了 2 件连体衣，花费了 47.50 英镑。我于 2026 年 4 月 22 日订购了该订单，因为按照网站上的说明，它们在 5-7 个工作日内尚未到达。于 2026 年 4 月 27 日回复，基本上将运输缓慢归咎于中东，因为跟踪显示它甚至没有移动到任何地方。从那以后，我已经追了他们 5 次，他们说正在处理我的退款，但近 3 个月了，还没有任何退款。我过去曾从他们那里收到过两次成功的订单，没有任何问题，所以最后一个订单真的很遗憾，我不会再建议从他们那里购买。

HEYSHAPE 回复2026-07-02

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

V
Vera · 写过 5 条评价 · 体验于 2026-07-01 ·

从二月份就开始等待了……

HEYSHAPE 回复2026-07-02

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

m
martina buckley · 写过 4 条评价 · 体验于 2026-06-17 ·

我两周前订购了，但它仍然......

我两周前下单了，但还没发货，所以我查了一下评论，这是我一开始就应该做的，很明显，现在我和另外 1000 多人都被骗了，我得到的只是提供 20% 折扣的通用回复，就好像我会再次下单再被骗一样，远离人群并订购略读，这是我一开始就应该做的

HEYSHAPE 回复2026-07-02

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

H
Helen Crofts · 写过 5 条评价 · 体验于 2026-06-30 ·

可怕

可怕。三月份订的，还没发货。我最终提出了信用卡退款并拿回了钱。在我这样做之前，他们忽略了每一次沟通，直到现在他们才（经常）联系我，要求我撤回信用卡纠纷，以便他们可以与我解决问题！订单仍然显示准备发货...

HEYSHAPE 回复2026-07-01

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

C
Cass M · 写过 1 条评价 · 体验于 2026-03-30 ·

不要在这里购物

最烦人的不是我四个月前订购的，但它还没有到达，或者七周以来一直在追寻承诺的退款但无济于事，而是每次[插入姓名]“亲自”调查时收到的电子邮件回复。如果你要吐出机器人的反应，不要假装它们不是机器人。看起来很糟糕。往好了说，毫无希望，往坏了说，就是一个骗局。

HEYSHAPE 回复2026-07-01

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

L
Lakie M · 写过 1 条评价 · 体验于 2026-03-10 ·

🚨诈骗公司

🚨诈骗公司！不要买！买家请注意！ 我三月份下了超过 200 美元的订单，但仍然没有收到。客户支持一直告诉我它正在路上，并对延误表示歉意。我不断要求退款，但他们一直无视我的请求。 #heyshapeisacam

HEYSHAPE 回复2026-07-01

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

M
M.S. · 写过 2 条评价 · 体验于 2026-05-03 ·

订单永远不会发货，退款永远不会发生

我是5月2号下的单。自 5 月 3 日起一直处于 Pre-Transit 状态，目前没有任何进展。 我已经发送了无数封电子邮件，要求发货或退款，但客户服务只是忽略我的请求，只是要求我耐心等待。不要在那里购物！

HEYSHAPE 回复2026-07-01

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team