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购物与时尚

HEYSHAPE

200 条评价

1.1200 条评价
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关于 HEYSHAPE

数据更新
网站
getheyshape.com
分类
购物与时尚
所在地
United States · Beaverton
状态
待认证
近 12 个月
200 条评价
差评回复率
99%（195/196 条）
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+1 (971) 238-5850[email protected]getheyshape.com

HEYSHAPE靠谱吗？

HEYSHAPE（getheyshape.com）在 OK.one 的综合评分为 1.1 分（满分 5 分），基于本站收录的 200 条用户评价，属于购物与时尚分类，口碑较差。98% 的评价为 1 星，差评比例偏高；商家回复了 99% 的差评。数据最后更新于 2026-08-11。

用户怎么说

G
G Finn · 写过 13 条评价 · 体验于 2026-08-10 ·

Heyshape 的服务极差

Heyshape 的服务极差。我支付了快递费用，应该需要 2-4 天。三周后，没有订单，第二封电子邮件为我的下一个订单提供 20% 的折扣。我为什么要再次订购？这是劣质的服务而且非常不专业。我不会再次订购，并考虑到其他评论，我会敦促任何人避免。

HEYSHAPE 回复2026-08-11

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

J
Jena Murtagh · 写过 2 条评价 · 体验于 2026-07-16 ·

这是我第二次差评

这是我第二次差评了，看来差评对于这个骗局的公司来说是家常便饭。 我想我永远不会得到退款，因为所有评论都唱同一首歌！ 不要从他们那里购买，你永远不会收到与人工智能生成的回复相同的订单或退款。 真是废话！

HEYSHAPE 回复2026-08-11

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

M
Miss katarzyna czyzyk · 写过 6 条评价 · 体验于 2026-07-20 ·

我在 20 号向 HEYSHAPE 下了订单...

我于 4 月 20 日在 HEYSHAPE 下了订单，并支付了额外的快递费用。我还在等待我的订单。 我多次联系客服，被告知订单量很大。作为客户，我不认为这是一个可以接受的借口。如果一家公司无法处理收到的订单数量，它应该改进其履行流程，而不是让客户无限期地等待——尤其是那些为快递支付额外费用的客户。 我的订单似乎已经被卡住了很长一段时间，而且我还没有收到关于它何时真正到达的明确信息。在告诉客服我非常失望并且我再也不会从 HEYSHAPE 订购后，我没有收到任何有意义的回复。 我也非常惊讶地发现我的订单是从中国发货的。如果我在购买之前就清楚这一点，我就不会下订单。 总的来说，这是一次非常令人失望的经历。我支付了快递费用，却收到了除快递服务之外的任何东西。根据我的经验，我不推荐HEYSHAPE，并且我已经建议我的朋友不要从他们那里订购。 我仍在等待明确的答案：我的订单在哪里，什么时候到达，我的快递费用会退还吗？

HEYSHAPE 回复2026-08-11

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

M
Mrs Aishling Aylward · 写过 2 条评价 · 体验于 2026-05-11 ·

从未收到我的订单

从未收到我的订单。发了邮件，他们说仓库有延误。又发了几封电子邮件后，我要求退款，但他们不给我。我收到了同样的关于仓库延误的通用电子邮件。骗局。

HEYSHAPE 回复2026-08-11

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

C
Cakey · 写过 1 条评价 · 体验于 2026-07-15 ·

一个月前花了 50 英镑买了一件泳衣……

一个月前花了 50 英镑买了一件泳衣，但现在还没到。他们说他们会回复我，但没有。将与我的银行争论费用，因为这太荒谬了

HEYSHAPE 回复2026-08-11

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

Y
Yuliia Isaieva · 写过 1 条评价 · 体验于 2026-08-10 ·

完全不可靠 - 自五月以来仍在等待

“我于 5 月 2 日从 Heyshape 订购，但从未收到我的商品。几个月来，他们只发送通用的道歉电子邮件，并忽略了我的所有退款请求。他们从未提供跟踪号码或任何真实的更新。这家公司不诚实且不可靠。避开他们。”

HEYSHAPE 回复2026-08-11

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

V
Valerie · 写过 2 条评价 · 体验于 2026-08-10 ·

这是一个骗局

从未收到我的订单，也从未收到退款。自三月份以来，我每天都尝试联系他们，但仍然没有成功。永远不要在这里订购！

HEYSHAPE 回复2026-08-11

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

K
Kathleen Bell · 写过 14 条评价 · 体验于 2026-08-09 ·

仍在等待 2 倍退款

仍在等待 2 倍退款。跟踪显示订单已取消。另一位天知道它在哪里。订单是今年三月和五月下的。向公司发送了 13 封电子邮件。你得到的只是我们正在调查它 你好回复heyshape 感谢您的另一个自动回复。正如我的评论中所示，我拥有所有电子邮件，并且在我最新的评论之前也申请了退款。如果您愿意，我可以发布所有电子邮件 我想要的只是我已经付款的货物。 我不认为等待近 5 个月和 4 个月才能获得商品或退款是不现实或不合理的。

HEYSHAPE 回复2026-08-10

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

G
Georgia · 写过 1 条评价 · 体验于 2026-08-09 ·

避开这家公司。

避开这家公司。 可怕的、可怕的公司，他们在没有沟通的情况下几个月都没有交付我的产品，所以我在四月份要求退款，尽管有很多电子邮件和后续行动，我仍在等待我的钱。每次我联系他们时，我要么收到借口，要么收到含糊的承诺，要么根本没有任何有意义的更新。 根据我的经验，这家公司处理我退款的方式是完全无法接受的。这让我感觉被误导了，并且对他们打算立即解决问题缺乏信心。 远离 HEYSHAPE！！！！！！

HEYSHAPE 回复2026-08-10

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

A
Anastasia · 写过 5 条评价 · 体验于 2026-04-24 ·

不要从他们那里购买！

我只能说我和很多人都有过同样的经历。四月份下的订单，有跟踪链接，但订单从未发货。多封电子邮件承诺对此进行调查，并在下一个订单时给予 20% 的折扣（当第一个订单尚未出现时，为什么我要下一个新订单？）。现在他们正在花时间给我退款，说实话，我看不到他们有任何希望。

HEYSHAPE 回复2026-08-10

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

c
customer · 写过 4 条评价 · 体验于 2026-02-28 ·

我接触过的最糟糕的公司

我处理过的最糟糕的公司。如果可以的话，我不会留下任何星星，他们应该为自己如何欺骗人们并真正偷钱而感到羞耻。 我在二月份订购的，我知道交货不会很快，但两个月后就开始追。我收到的只是自动发送的电子邮件，说我的订单正在处理中，并感谢我的耐心等待。 4 个月后，我要求退款，显然退款已在 3-4 个月前处理。更多谎言，现在他们不回复我的电子邮件，并在 Facebook 上屏蔽了我。 他们是令人厌恶的小偷。 我看到他们已经开始用标准的自动回复来回复这里的差评。 别下单，你会被骗的。

HEYSHAPE 回复2026-08-08

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

H
Holly M · 写过 1 条评价 · 体验于 2026-08-01 ·

几个月的延迟和退货政策是一个骗局

不要从这家公司购买。我想我比一些人更幸运，因为我的物品最终到达了，在订购它们近两个月后，也是在我订购它们的会议很久之后。无论如何，都不合适，所以我发电子邮件安排退货和退款。 “Jennifer”一直花了几天时间才回复，拖延并提供其他选择（例如，我可以获得 20% 的退款，并且我可以保留不合身的商品；不，谢谢。）退货政策是您可以在收到商品后 14 天内退货，但我认为他们只是拖延，直到 2 周用完或人们放弃。不要从这家公司购买。

HEYSHAPE 回复2026-08-08

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

A
Alicê · 写过 1 条评价 · 体验于 2026-03-30 ·

不要从 HEY SHAPE 购买

不要从 HEY SHAPE 购买！ 5个月，没有产品，没有退款，无限制地编造毫无意义的借口。通过我的银行提交了退款。他们一天之内就发邮件要求我撤销它。骗子

HEYSHAPE 回复2026-08-08

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

C
Chloe White · 写过 2 条评价 · 体验于 2026-08-07 ·

不要使用这家公司！

不要使用这家公司！ 物品在分配的时间内没有到达，我一遍又一遍地追问这个问题，只得到了一个通用的答复。跟踪永远不会更新。 嘿，Shape，如果你看到这个，我已经多次要求全额退款。请停止侵犯您的客户权利并将全额退款给我。

HEYSHAPE 回复2026-08-08

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

T
Taryn Enos · 写过 1 条评价 · 体验于 2026-02-23 ·

如果可以给 0 星我...

如果可以给 0 星我会的。他们从二月到八月都没有寄出我的退款，退款是在六月“处理”的。二月份订购的。什么也没有出现。这个生意往坏了说就是一个骗局，往好了说就是失败。

HEYSHAPE 回复2026-08-08

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

S
SHERRY ANITA MANLEY · 写过 6 条评价 · 已认证 · 体验于 2025-10-23 ·

不适合我

他们的产品虽然不错，但并不适合所有体型。我的身体部分已经很差了。我的胸小，腰细，但臀部和臀部大。因此，当我购买上衣时，我无法将它们正确地拉下来，因为它们会卷起来。材料并不是那么好。无论我买哪一件，它都会刺激我的皮肤。这不适合我

HEYSHAPE 回复2026-08-07

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

M
Maelle · 写过 10 条评价 · 体验于 2026-04-04 ·

不要从这家公司购买

不要从这家公司购买！我在四月初为 4 周后参加的活动下了订单。运输不断延迟，由于我专门订购的活动已经过去，我要求取消订单并获得退款，因为我的订单从未离开他们的仓库。 5月份我就答应退款，但什么也没有。 6月份我追了两次，当时他们再次承诺我的退款已经发出，并且会在10个工作日内到达我的银行账户，并且我不需要再联系他们。 好吧，你瞧，我们现在已经八月了，但仍然没有退款的迹象！这完全是一个骗局，我现在不得不接受这样的事实：我可能永远不会再看到我从未收到过的物品的钱了！

HEYSHAPE 回复2026-08-07

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

M
Moni · 写过 1 条评价 · 体验于 2026-05-04 ·

从未收到过该物品

从未收到过该物品。我联系了支持人员，但从未收到有关发货的任何真正更新，只是一条通用的“抱歉延迟，我们正在处理”类型的消息。

HEYSHAPE 回复2026-08-07

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

H
Holly · 写过 7 条评价 · 体验于 2026-03-09 ·

这家公司是一个骗局

这家公司就是一个骗局！我购买了几件物品，但它们从未到达，几个月后公司同意退款，三个月后我仍在等待，没有任何物品，也没有退款。

HEYSHAPE 回复2026-08-07

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

J
JJ · 写过 1 条评价 · 体验于 2026-08-05 ·

烦恼

我于 7 月 20 日订购了一件连体运动服，预计在通常的 8 天左右的时间内送达。现在已经过去两周（15 天）了，我的订单仍然处于处理状态。订单处理不应花费这么长时间。我已经向他们发送了有关该问题和任何疑虑的电子邮件，他们只是回复说订单的增加正在影响处理时间 。他们无法足够快地为客户处理包裹或懒得回复询问，这是完全不可接受的。这是我的经历，事情的进展也是如此。

HEYSHAPE 回复2026-08-07

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team