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购物与时尚

HEYSHAPE

200 条评价

1.1200 条评价
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关于 HEYSHAPE

数据更新
网站
getheyshape.com
分类
购物与时尚
所在地
United States · Beaverton
状态
待认证
近 12 个月
200 条评价
差评回复率
99%（195/196 条）
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+1 (971) 238-5850[email protected]getheyshape.com

HEYSHAPE靠谱吗？

HEYSHAPE（getheyshape.com）在 OK.one 的综合评分为 1.1 分（满分 5 分），基于本站收录的 200 条用户评价，属于购物与时尚分类，口碑较差。98% 的评价为 1 星，差评比例偏高；商家回复了 99% 的差评。数据最后更新于 2026-08-11。

用户怎么说

K
Kathi Meyersick加拿大 · 写过 2 条评价 · 体验于 2026-07-29 ·

三月订购 - 不发货或退款

三月订的。仍然没有收到我的产品。只是笼统地说“我会亲自调查此事”，而那个“客户服务”人员让我等了几个月。尽管我多次明确要求退款，但没有退款。不要订购！

HEYSHAPE 回复2026-07-30

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

L
LeeAnn Parkes加拿大 · 写过 1 条评价 · 体验于 2026-07-15 ·

订购了 2 件塑身衣

订购了 2 件塑身衣。加急运输需支付额外费用（2 至 4 天）。 11天后我到了，他们还没有发货。公司为我的下一个订单提供 20% 的折扣……嗯，不。永远不会再从这里订购。要求退款并取消我的订单，因为它尚未发货……但我没有收到任何回复。 更新..所以我做了审查并收到一封电子邮件，要求我在他们的帮助中心联系他们。我已经这样做了 3 次，也尝试致电客户服务部，但该号码无法接听电话。开始感觉像是一个完整的骗局。很沮丧

HEYSHAPE 回复2026-07-28

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

S
Sammy Meyers澳大利亚 · 写过 1 条评价 · 体验于 2026-03-19 ·

三月份就从这些地方订购了

三月份就从这些地方订购了。我仍然没有收到我的任何物品，并且已经通过电子邮件联系了他们 56 次，但无法打电话给他们。花了300多美元，服务绝对令人恶心！将举报他们并采取进一步行动以关闭该网站！！！！不要从这里购买！

HEYSHAPE 回复2026-07-30

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

J
Jane E英国 · 写过 7 条评价 · 体验于 2026-04-21 ·

被骗了。

距离订单超过 6 个月的订单从未获得退款。多次发邮件，都有回复，但没有采取任何行动，要求退款从未收到。绝对的骗局。客服就是个笑话。除非你想把你的钱庄捐给其他地方

HEYSHAPE 回复2026-07-30

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

K
Katie Gibbs澳大利亚 · 写过 2 条评价 · 体验于 2026-07-28 ·

从未收到过物品或退款

我四个多月前下了订单，但从未发货。尽管多次向客户服务部发送电子邮件，并收到承诺提供帮助的回复，但什么都没有得到解决。 我要求退款，但我仍然没有收到。缺乏沟通以及未能交付产品或退款是完全不可接受的。 根据我的经验，我强烈建议其他人避免从 HeyShape 购买，除非您准备好冒损失金钱的风险。客户服务非常令人失望，我不会再从他们那里购买。

HEYSHAPE 回复2026-07-30

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

D
Daniel美国 · 写过 1 条评价 · 体验于 2026-07-28 ·

我能说什么

我能说什么？我订购了 9 件紧身衣作为送给我另一半的母亲节礼物，但 3 个月后我仍然没有收到任何东西。他们的客户服务绝对糟糕。除了自动电子邮件之外，无法通过电话和他们联系，我没有收到任何回复。我已经写了至少 5 封单独的电子邮件，并在 Instagram 上进行了联系，但没有人愿意伸出援手来纠正问题。

HEYSHAPE 回复2026-07-30

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

A
Amy Jones澳大利亚 · 写过 1 条评价 · 体验于 2026-07-27 ·

他们甚至不值得一颗星。

他们甚至不值得一颗星..拿​​了我的钱，并承诺了 3 个月的订单，但从未发送，也不给我退款。 骗子

HEYSHAPE 回复2026-07-28

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

j
jason爱尔兰 · 写过 3 条评价 · 体验于 2026-04-10 ·

四月订购

四月份订购的。收到邮件说已经发货了。几周过去了，我跟进了。他们说所有订单都被推迟。要求取消并要求退款。从五月份开始就一直在等待退款。避开这家公司。不要订购，他们不会退还您的钱

HEYSHAPE 回复2026-07-28

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

T
Tracey Hart英国 · 写过 1 条评价 · 体验于 2026-07-20 ·

不要使用这家公司

不要使用这家公司。如果这些产品确实来自中国，则需要几个月的时间才能到达。 您无法与客户服务人员交谈，他们只是为您提供未来购买的折扣。为自己省去痛苦，选择合适的公司

HEYSHAPE 回复2026-07-28

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

L
Lisa澳大利亚 · 写过 2 条评价 · 体验于 2026-07-26 ·

请勿订购 - 诈骗和败类

HEYSHAPE 回复2026-07-26

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

H
Hannah Elliott美国 · 写过 1 条评价 · 体验于 2026-07-25 ·

如果我能给 0 星我会

如果我能给 0 星我会的。我 6 个月前下了订单，但尚未发货。我已与多个客户服务代表联系，但没有人能够给我退款或告诉我订单何时发货。甚至有人给我发了一封电子邮件，说是因为中东发生冲突而推迟了？除非他们的仓库位于中东，否则这毫无意义。我真的想要退款，但公司拒绝给我退款，即使在过去 5 个月与他们联系后也是如此。由于运输问题，我再也不会从这家公司购买产品。我从来没有等订单等这么久，我认识的其他人也没有。我感觉被抢劫了。在公司回复此评论之前，我知道在获得退款之前我不会高兴。

HEYSHAPE 回复2026-07-28

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

L
Louise Murphy英国 · 写过 3 条评价 · 体验于 2026-07-26 ·

4 月份订购的诈骗总数已收到……

四月份订购的总骗局什么也没收到，请勿使用！！！！

HEYSHAPE 回复2026-07-28

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

I
Iona Moyle英国 · 写过 1 条评价 · 体验于 2026-07-26 ·

骗局！

我年初订购了紧身衣，1个月后还没到，所以我联系了该公司询问此事。 我一次又一次地被告知，由于中东问题，运输被延误。 随着时间的流逝，我无数次地再次追求交货。 最后，由于公司拒绝给我解决方案或退款，我通过我的银行账户申请退款。 这是我能够拿回钱的唯一方法 - 公司不想提供帮助。

HEYSHAPE 回复2026-07-28

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

F
Fifi德国 · 写过 1 条评价 · 体验于 2026-06-11 ·

沟通有点慢，其他都还好

一年前在那里订购的。 Croptop 上衣和比基尼。遗憾的是，比基尼根本不合身。要求退货。他们告诉我保留它，并告诉我如何退款。为 heyshape 帐户选择它。寄了几封邮件，直到全额退款，然后我在六月份再次订购了两件短上衣。七月份寄出，一周后到达。除了退款花了很长时间之外，我喜欢这家公司和上衣。

HEYSHAPE 回复2026-07-28

Hey gorgeous, Thank you so much for your awesome review! We're thrilled to hear that you’re enjoying HeyShape. Your support and feedback mean the world to us. If you ever have any questions or need assistance, please don't hesitate to reach out. Stay fabulous! The HEYSHAPE Team

J
JennyPH · 写过 6 条评价 · 体验于 2026-07-25 ·

从这家公司订购时要小心

从这家公司订购时要小心。他们收了你的付款，但从未寄出物品，而且不可能获得退款。我六个月前下了订单，现在仍在等待，没有产品，也没有退款。 即使通过我请求的电子邮件地址不断联系支持人员后，我仍在等待退款。

HEYSHAPE 回复2026-07-26

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

s
sarah kenny英国 · 写过 2 条评价 · 体验于 2026-07-25 ·

可怕！！！！！！！

可怕！！！！！！！！ 12月下的订单，花了100英镑……现在已经七月了！！！我给他们发了消息，他们不断给我发同样的消息，说这是因为伊朗。 然后他们说他们已经授权退款……。从未收到过这笔退款。 我一直给他们发消息，现在没有回复！！！！

HEYSHAPE 回复2026-07-26

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

K
Kate Lovell新西兰 · 写过 1 条评价 · 体验于 2026-07-24 ·

避开这家公司。

避开这家公司。 我二月份订购了两件胸罩。在等待了大约三个月后，除了收到一个又一个关于为什么我的订单没有发货的借口之外，我什么也没收到，我终于在 5 月 25 日取消了我的订单，并要求全额退款。我的取消被立即确认并处理。 尽管如此，我仍然没有收到退款。我曾多次尝试跟进并追回他们从我身上拿走的钱，但截至今天我仍然没钱。更糟糕的是，他们现在完全停止回复我的电子邮件了。 这是一次令人难以置信的令人沮丧的经历。客户服务令人震惊，一再拖延，违背承诺，现在完全沉默。 根据我的经验，我强烈建议其他人在从 HeyShape 购买之前仔细考虑。我从未收到我付款的产品，几个月后我仍在等待我的钱被退回。

HEYSHAPE 回复2026-07-26

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

J
J Manfred英国 · 写过 11 条评价 · 体验于 2026-04-06 ·

4月下单，还没发货

4 月份订购的，他们拿走了我的钱，到了 2026 年 7 月 24 日，我仍在等待我的订单，尽管发了几封电子邮件，但没有退款。可耻的是一家骗局公司所以不要订购。

HEYSHAPE 回复2026-07-26

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

M
M vd Broek荷兰 · 写过 2 条评价 · 体验于 2026-01-18 ·

不要在这里购买 - 更新

在我 7 月 5 日的最后一次评论之后（我仍在等待年初的订单），很快就得到了回复，说他们看到了我的评论，并表示他们会努力拿回我的钱。三个星期过去了，我仍然什么也没看到。我的电子邮件也没有得到回复。不要在这里买！

HEYSHAPE 回复2026-07-26

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

H
Hannah英国 · 写过 2 条评价 · 体验于 2026-07-23 ·

请勿从该公司订购。

我于 6 月 15 日从贵公司订购了塑身衣，用于 6 月 27 日参加的婚礼。订购时，规定的交货时间只有几天，第二天我收到一封电子邮件，通知我的订单“正在运送中”。 在没有进一步消息后，我于 6 月 22 日联系了你们的客户服务团队，并被告知由于订单量大而导致延误。这非常令人沮丧，因为它直接与之前的更新相矛盾，表明我的订单已经发货。 由于该物品无法在婚礼前及时送达，我取消了订单并要求退款。随后，我于 6 月 25 日和 6 月 28 日再次收到确认，表明我的退款正在处理中。 现在已经一个多月了，我还没有收到退款。我还向支持团队发送了电子邮件以获取更新信息，但没有收到任何回复。 我对缺乏沟通、提供的有关我的订单状态的相互矛盾的信息以及收到从未交付的货物的退款的过度延迟感到非常失望。如果我能立即更新我的退款状态并确认我何时可以将资金退回到我的帐户，我将不胜感激。

HEYSHAPE 回复2026-07-23

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team