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购物与时尚

HEYSHAPE

200 条评价

1.1200 条评价
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关于 HEYSHAPE

数据更新
网站
getheyshape.com
分类
购物与时尚
所在地
United States · Beaverton
状态
待认证
近 12 个月
200 条评价
差评回复率
99%（195/196 条）
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+1 (971) 238-5850[email protected]getheyshape.com

HEYSHAPE靠谱吗？

HEYSHAPE（getheyshape.com）在 OK.one 的综合评分为 1.1 分（满分 5 分），基于本站收录的 200 条用户评价，属于购物与时尚分类，口碑较差。98% 的评价为 1 星，差评比例偏高；商家回复了 99% 的差评。数据最后更新于 2026-08-11。

用户怎么说

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Miss Williamson英国 · 写过 8 条评价 · 体验于 2026-07-23 ·

避免 避免 避免

绝对糟糕的客户服务。 4 月份订购的商品，近 4 个月后仍然没有发货的迹象。客户服务就像巧克力茶壶一样有用，因为回复都是人工智能生成的，并且从不承认我的退款请求。他们只是要求我要有耐心。抱歉，如果企业无法履行订单，那么他们就不应该拿走人们的钱。我已通过我的信用卡公司提出退款索赔。我敦促每个人抵制这家公司，让他们破产，这样他们就不会继续欺骗人们。 甚至这里的回复都是相同的，都是人工智能生成的。似乎没有人际互动。这到底是真正的生意还是只是骗取无辜民众血汗钱的幌子？

HEYSHAPE 回复2026-07-23

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

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Malene丹麦 · 写过 12 条评价 · 体验于 2026-07-23 ·

杰格·哈尔·阿尔德里格·莫德吉特·我的彭格…

请注意将稻草放入水中。 Så det kommer 她。 这与我过去六个月得到的答案是一样的。每当我写信说我想要退款时，我都会收到标准回复，感谢我的耐心。 当我写下令我失望的消息时，他们说我的钱正在路上……我有六个不同的电子邮件线索与他们联系，所有的答案都是一样的——机器人回复！我不知道如何拿回我的钱，但我知道我会继续努力。 ——————————————- Jeg har aldrig modtaget 地雷 tilbage， eller det tøj jeg har bestilt。 Bestilte 二月开始og hører kun tilbage fra 我的邮件 fra 机器人。 Jeg er meget skuffet。

HEYSHAPE 回复2026-07-26

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

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Nicola Fleet-Milne英国 · 写过 17 条评价 · 体验于 2026-07-21 ·

不要相信这家公司

不要相信这家公司。我在二月订购，三月追逐，在四月要求退款（他们接受了），而我在七月下旬，仍在等待......

HEYSHAPE 回复2026-07-22

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

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Ashley Green澳大利亚 · 写过 2 条评价 · 体验于 2026-03-02 ·

永远不会退款

你好！在我的包裹从未寄出后的 5 个多月里，我一直在追寻并承诺退款，他们对此表示歉意并确认。他们不断回复我的电子邮件，说将在 7 天内退款，然后在没有退款时道歉，并再次说同样的话。我意识到这是某种奇怪的策略/以避免退款，我相信他们这样做，希望人们不会跟进。我一直非常耐心并不断跟进，但退款从未到来......

HEYSHAPE 回复2026-07-23

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

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Linda爱尔兰 · 写过 23 条评价 · 体验于 2026-07-22 ·

我几周前订购的，显然是我的……

我几周前订购的，显然我的订单丢失了，他们说他们会重新发送。我还在等待。他们的客户服务是糟糕的自动回复。很难获得退款。非常非常失望。以前买过，从来没有出现过这些问题。 我束手无策，试图让别人回复。

HEYSHAPE 回复2026-07-23

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

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Laura HietalaFI · 写过 1 条评价 · 体验于 2026-07-22 ·

四月下单，还没发货

四月份下的单，还没发货。客户服务对我的问题几乎没有模糊的答复。非常失望，不建议从他们那里订购。

HEYSHAPE 回复2026-07-23

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

S
Samantha加拿大 · 写过 3 条评价 · 体验于 2026-07-22 ·

请勿从 HAYSHAPE 订购！

请勿从 HAYSHAPE 订购！ 这家公司是个骗局，我于 7 月 8 日订购了术后文胸，并加急运送，预计需要 2-4 个工作日才能到达。现在已经是 7 月 22 日了，还没有发货更新。我给客户服务人员发了电子邮件，他们两天前回复我，说由于订单量大，该订单已被延迟，但没有提供预计到达时间 - 我给他们发了电子邮件，要求取消订单并退款，因为我不再需要该商品，也没有关于何时到达的信息。他们还没有回复，在调查了这家公司之后，我意识到他们所做的不幸的是他们的客户。

HEYSHAPE 回复2026-07-23

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

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Mark Demettre英国 · 写过 4 条评价 · 体验于 2026-02-23 ·

沟通太糟糕了！

2月23日下单，多次联系后无货且无法退款！ 远离！

HEYSHAPE 回复2026-07-22

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

R
Rosie英国 · 写过 1 条评价 · 体验于 2026-07-21 ·

对这家公司非常失望

对这家公司非常失望。我不会推荐任何人从这里订购。我于 2026 年 2 月 17 日订购了一件术后胸罩。到 2026 年 3 月 3 日，尽管我收到了商品已发货的确认，但我还没有收到商品。我通过电子邮件取消订单并要求退款。我收到延迟回复，说我的订单正在运送中。我再次发电子邮件表示我不再想要该商品，但希望全额退款。尽管在一个月的时间内收到了无数封追查电子邮件，但我仍然没有收到退款，也没有收到该物品，因此我可以以标准方式退货。他们实质上是偷了我的钱，并违反了《2015 年消费者权利法》和《2013 年消费者合同条例》。

HEYSHAPE 回复2026-07-22

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

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Ellie英国 · 写过 15 条评价 · 体验于 2026-07-21 ·

我强烈建议不要购买...

我强烈建议不要从 HeyShape 购买。 我于 2026 年 3 月下了订单，直到今天，我仍然没有收到我支付的货物。尽管我尝试解决该问题，但我的订单从未履行，我最终向银行报告该交易为欺诈。

HEYSHAPE 回复2026-07-22

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

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Alice法国 · 写过 3 条评价 · 体验于 2026-04-07 ·

我会继续写这些评论……

我将继续写这些评论，直到我拿回我的钱。两个月后我还没有收到订单。几周前取消了，并承诺退款，但我从未收到过。

HEYSHAPE 回复2026-07-21

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

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Elise S澳大利亚 · 写过 1 条评价 · 体验于 2026-07-01 ·

不要从这家公司购买！！

不要从这家公司购买！！！自二月份以来，我一直在等待订单，当我联系他们时，他们只是不断找借口。我之前订购没有任何问题，但目前我不能对我曾经推荐的这家公司说任何积极的话。客户服务很差，当由于产品在下订单几个月后从未发货而要求退款时，他们厚颜无耻地在下一个订单中提供 20% 的“抱歉”。作为一个企业，这种做法绝对令人恶心。 他们还删除了 Facebook 页面上的所有负面评论。

HEYSHAPE 回复2026-07-21

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

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MRS英国 · 写过 21 条评价 · 体验于 2026-07-20 ·

骗局！！！！

骗局！！！！！没有发货，没有退款，完全自动化的客户服务响应。不要上当。

HEYSHAPE 回复2026-07-21

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

J
Joanna Lee美国 · 写过 1 条评价 · 体验于 2026-07-19 ·

没有什么。

尽管自四月份以来已经等待了数月，但运输追踪仍然显示相同的“处理中”状态，并且没有进一步的动向。我已经等了很长时间这件物品了，因为它本来是作为礼物的，但现在不再需要了。我对他们的客户服务电子邮件也非常失望，因为我从未收到过除了“等待”之外的任何进一步操作。我很高兴尝试他们的产品，但现在我完全失去了对这个品牌的信任。

HEYSHAPE 回复2026-07-21

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

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Nadia Smith加拿大 · 写过 1 条评价 · 体验于 2026-07-20 ·

2 月 22 日/26 年订购了 3 件商品

2 月 22 日/26 日订购了 3 件商品。 由于交货原因，订单在 3 个月内无法处理。 五月份要求取消订单并获得全额退款，收到一封电子邮件，说明我的退款正在进行中。 6 月份跟进询问退款事宜，收到另一封电子邮件，说明退款正在进行中，可能需要 5 到 10 个工作日。 现在是 7 月，仍在等待 134.47 美元。

HEYSHAPE 回复2026-07-21

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

C
Corrine英国 · 写过 2 条评价 · 体验于 2026-07-19 ·

刚刚超过 11 周没有商品不退款

仅仅过了 11 周多一点，我们还没有收到任何物品，尽管多次要求退款，但也没有收到任何退款。糟糕的服务。

HEYSHAPE 回复2026-07-19

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

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Elaine澳大利亚 · 写过 1 条评价 · 体验于 2026-04-01 ·

这是10颗负星

那是 10 颗负星，我等了几个月我的订单却从未到来。所以我要求退款但仍然没有成功。大约 40 封电子邮件后的回复是您的退款正在队列中。 2026 年 4 月订购，现在已到 7 月中旬，无法退款。我不明白为什么要花这么长时间才能退款......!!!!!!😡😡这完全是一个骗局，将会被举报！不要从他们那里购买

HEYSHAPE 回复2026-07-21

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

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Marie Durafils加拿大 · 写过 1 条评价 · 体验于 2026-03-18 ·

我只输入了 1 * 因为我无法...

我只输入 1 * 因为我无法添加任何内容，这是最糟糕的网站，并且有欺诈行为，请勿从他们那里购买。他们说我的订单缺货。我已要求退款。 自三月份以来，他们一直在等待，不断向我发送相同的电子邮件，只是更改了所谓的客户代表的姓名。 他们会让你到处乱跑，直到你放弃要钱为止。

HEYSHAPE 回复2026-07-20

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

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Laura-Juliet Ayers爱尔兰 · 写过 1 条评价 · 体验于 2026-05-05 ·

远离这些骗子 保持清醒

更新 在他们胡言乱语地回复下面的内容后，我回来编辑。我对他们撒谎的操纵毫无期待。面对现实吧，几个月后我没有产品，也没有退款。骗子！ 避免这些骗子 保持清醒。我五月份订购了一件商品，几个月来我一直在听那些措辞巧妙的谎言！在吞下你看到的阳光、仓库、运输、系统、当前世界气候的所有借口后，我要求退款，然后又回到不存在的项目。要求退款…仍然没有得到…我已经给他们发了 20 多封电子邮件。 不惜一切代价避免。不要相信正面评论，它们是机器人。 我不希望在我的物品上看到我的钱！

HEYSHAPE 回复2026-07-19

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

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Georgia Lello澳大利亚 · 写过 1 条评价 · 体验于 2026-07-19 ·

物品从未交付，仍未提供退款

2026 年 2 月订购，不断收到“商品已发送”电子邮件，但商品从未送达。已请求退款并不断收到“关于通知仓库”的自动机器人响应，并且我的退款正在路上。现在是七月。无物品且不退款。

HEYSHAPE 回复2026-07-19

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE