HEYSHAPE（getheyshape.com）在 OK.one 的综合评分为 1.1 分（满分 5 分），基于本站收录的 200 条用户评价，属于购物与时尚分类，口碑较差。98% 的评价为 1 星，差评比例偏高；商家回复了 99% 的差评。数据最后更新于 2026-08-11。
订单等了四个月，直到今天仍然没有更新。 任何想从 Heyshape 购买产品的人都不要这样做。该团队极其不负责任且荒谬。
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
2个多月后仍未收到退款 订单号：1968588 根据我的经验，我无法推荐 HeyShape。 下订单后，尽管多次联系客户支持，但一个多月以来我没有收到任何有意义的运输更新。由于我需要在特定场合使用该商品，因此由于过度延误，我最终不得不取消订单。 HeyShape 确认了我的取消，并通知我退款将在 5 至 10 个工作日内处理。距离取消已经过去两个多月了，我仍然没有收到退款。 我发送了多封后续电子邮件，但最终没有得到答复。在发布我最初的 Trustpilot 评论后，HeyShape 联系了我，道歉，并表示他们已将我的案件上报给他们的经理，以加快退款流程。我立即回复，要求确认退款已处理并要求退款参考。 距离那封电子邮件已经过去一周了，我再次没有收到回复，也没有收到退款。 我保留了所有文档，包括订单确认、取消确认、订单状态和完整的电子邮件通信。我现在也就此事联系了我的银行。 除了 HeyShape 已经同意的范围之外，我不会提出任何要求。我只是想要承诺的退款。 HeyShape，请立即处理我的退款。
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
公司使用Uniuni作为送货载体。这家承运商不断将我和其他人的包裹运送到奥尔登市政厅。交货证明非常有照片可以证明这一点。奥尔登市政厅告诉他们停止在那里送货，但他们仍然这样做。我不得不多次重新订购物品才能尝试收到它们。 Uniuni 不再配送包裹。
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
喜欢我收到的连体衣，但花了几周/几个月才收到。
Hey gorgeous, Thank you so much for your awesome review! We're thrilled to hear that you’re enjoying HeyShape. Your support and feedback mean the world to us. If you ever have any questions or need assistance, please don't hesitate to reach out. Stay fabulous! The HEYSHAPE Team
4 个多月前在网上购买了一件商品，我们被承诺包括该商品在内的一切，然后退款 但仍然一无所获..我相信我们从一开始就被骗了..
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
我向他们订购了，但很长时间都没有关于我的订单的消息，然后我决定取消。我已经等了 2 个月才收到退款，但什么也没有。他们只是说正在进行中，但无法给出时间表（？？？？？？）这怎么可能？ 不要购买这个品牌！ 他们总是发送同样的废话回复，但什么也不做！ L
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
犯罪分子，虚假公司。从未发送产品，也没有回复关于我的货物从未收到的地点和原因的询问。不要向这些小偷订购
Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team
网站规定运送时间为几天。目前已经等待三个多月了。
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
我是三月份下的单，现在已经是七月份了。我从未收到过我购买的产品。每次我要求退款时，我只收到相同的复制粘贴回复，而没有实际的解决方案。这是不可接受的客户服务
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
如果产品到达的话，效果会非常好。我从四月底开始就在等待订单，客户服务不断发送折扣代码作为未发货的“道歉优惠”。所以基本上不仅我不会得到我的订单，他们还要求我在公司上花更多的钱。疯子。
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
我第一次使用 HeyShape 的经历非常棒，它们成为我最喜欢的文胸。然而，我在 2026 年 2 月购买了第二轮胸罩，现在已经是 7 月了 - 我还没有收到胸罩，也没有收到自 3 月份以来一直要求的退款。距离我申请退款和零钱已经过去了 5 个月。客户服务团队一直告诉我他们正在批量“处理”退货，请继续等待。他们拒绝将我升级给任何有帮助的人，这是我多次要求的。这太令人沮丧了。不要从这家公司购买。如果您有任何问题，他们是不值得信任的。
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
避免这个诈骗公司！ 我在四月订购，现在是七月，我从未收到我的物品，他们也不会退款。 我不知道发生了什么事？我之前订购过，没有任何问题。突然之间，他们似乎停止了操作/履行订单。 我已经多次给他们发电子邮件了。 我已经打过多次电话了（他们的号码现在已关机）。 我在他们的 Instagram 帖子上留下了可怕的评论。我向商业改进局 (BBB) 提出投诉，但他们没有回应。 我只是运气不好，因为当他们给我回电子邮件时（一个多月前，现在），我愚蠢地相信他们仍然会寄出物品。 这永远不会发生，现在我已经无法向银行退款了。 这就是他们所希望的——这样他们就可以保留我们的付款并避免我们的金融机构退款。 在您回复询问我详细信息之前，请参阅以下内容： 订单：#1963581 该订单于 2 月 20 日下达 追踪：YT2605100702840904 运输仍然说“预装运”... 订单：#1976049 该订单于 4 月 28 日下达 追踪：YT2611900703232296 运输仍然显示“预装运”。
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
2026 年 2 月下的订单。如有任何交货问题，需支付额外费用。我没有收到我的货物。我已经发了几次电子邮件，并得到了他们将把货物寄出的承诺。中东动荡之后，我本来准备给一些回旋余地，但等了 5 个月才收到货，而且在要求退款时不断被搪塞，这是不可接受的。我不得不向我的信用卡公司提出争议才能拿回我的钱。我以前从这家公司带来过这样的耻辱，并且喜欢他们的产品，但似乎当出现问题时，他们要么不愿意或无法为客户纠正情况。永远不会再使用它们。
Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team
诈骗诈骗诈骗！！！没有产品，没有退款，没有客户支持。不要买！我和其他数百人一起向 BBB 报告。总的！ 编辑：多么棒的回复啊。他们将每个人定向到相同的“支持”电子邮件，但什么也没发生。你尝试拨打他们的电话#，但根本打不通。我希望他们尽快被取缔，这样他们就可以停止诈骗了！
Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team
在我的审查之后，他们的回应与他们对我们所有厌倦了他们的人所做的一样。我告诉 HEYSHAPE 保留他们从我这里拿走的钱。请不要用假公牛来回应**T...我很好 应调查刑事指控。他们是荒谬的，显然没有任何事情可以或正在采取任何措施来帮助受害者。
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
请勿订购！！！！ 我下了订单（180 美元），但从未发送。没有联系电话 - 只有客户服务电子邮件地址。继续告诉我“财务部门”正在处理我的退款。已经过去 4 个月了，他们没有给我联系任何人。
Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team
不要从这家公司购买。四月份订购的，但还没收到（现在是七月份）。向客户支持发送电子邮件时，通用计算机生成的回复 - 尽管每次都提出退款要求，但没有提及退款 - 尽管英国消费者法规定，如果订单未在 30 天内完成，公司必须退款。我想说，像瘟疫一样避免！
Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team
我四月初下了订单。我没有收到发货更新信息，因此我联系了该公司寻求帮助。当我的订单到五月底仍未到达时，我要求退款。公司告诉我已经授权了，但我还没收到。这些电子邮件来来回回，该公司说“他们会调查此事”，但我担心这是一个骗局。可耻！ **编辑** 你回复要求我联系……这应该很有趣吗？？？
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
我仍在等待我的订单。 没有联系电话号码可以致电英国的客户服务。俄勒冈号码从未得到答复。 尽管各州从早上 8 点开始营业 电子邮件刚刚得到回复让我调查一下，7 天后没有回复或回复。 令人厌恶的客户服务。交货缓慢，不相信 5-7 天交货，我在第三周，尽管全额付款，却没有产品。
Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE
绝对是糟糕的公司！不要从他们那里购买。 8 天前从他们那里购买的，他们的网站上写着 24-48 小时内发货，我还在等待。 向他们的支持电子邮件地址发送了电子邮件，该地址再次注明 24-48 小时内回复以追查此问题，5 天后我收到一封电子邮件，建议他们正在调查此问题。 我要求退款，因为该物品尚未发货，而且完全被绕过了。 我已经没钱了，而且更是如此，因为我必须购买替代品，因为我的订单在我们的假期之前不会到达（如果有的话）
Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team
共 200 条符合条件的评价