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购物与时尚

HEYSHAPE

200 条评价

1.1200 条评价
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关于 HEYSHAPE

数据更新
网站
getheyshape.com
分类
购物与时尚
所在地
United States · Beaverton
状态
待认证
近 12 个月
200 条评价
差评回复率
99%(195/196 条)
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HEYSHAPE靠谱吗?

HEYSHAPE(getheyshape.com)在 OK.one 的综合评分为 1.1 分(满分 5 分),基于本站收录的 200 条用户评价,属于购物与时尚分类,口碑较差。98% 的评价为 1 星,差评比例偏高;商家回复了 99% 的差评。数据最后更新于 2026-08-11。

用户怎么说

M
MRS HELEN CURTIS · 写过 5 条评价 · 体验于 2026-08-05 ·

三月份订购的,但没有收到很多…

三月份订购的,没有收到很多发给客户支持的电子邮件,保证我会得到退款,但仍然没有收到,他们现在没有回复我的电子邮件

HEYSHAPE 回复2026-08-07

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

R
Rachael Haddan · 写过 5 条评价 · 已认证 · 体验于 2025-12-02 ·

有史以来最好的运动胸罩!

HEYSHAPE 回复2026-08-07

Hey gorgeous, Thank you so much for your awesome review! We're thrilled to hear that you’re enjoying HeyShape. Your support and feedback mean the world to us. If you ever have any questions or need assistance, please don't hesitate to reach out. Stay fabulous! The HEYSHAPE Team

R
Rebecca Armarego澳大利亚 · 写过 1 条评价 · 体验于 2026-05-08 ·

糟糕的经历

订购的商品从未由 HeyShape 发送,当我要求退款时,他们告知这是由于中东冲突造成的,尽管运输并未通过该路线进行。在他们承认之前我不得不要求退款 3 次,而 3 个月后我仍在等待退款。 该公司一贯谎称“进步”,并通过拒绝处理退款来积极窃取人们的信息

K
Kayla Heath新西兰 · 写过 3 条评价 · 体验于 2026-07-01 ·

骗子

进一步审查只是为了确保人们认真对待这一点......这些人是骗子!一个多月前,我订购了 2 件连体衣,但没有分配任何追踪信息。一年前我也下了订单,我获得了无法使用的商店积分!从辛勤工作的人那里偷东西绝对令人厌恶!

HEYSHAPE 回复2026-08-04

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

T
Tania澳大利亚 · 写过 2 条评价 · 体验于 2026-07-23 ·

令人震惊的运输和跟踪......

令人震惊的运输和跟踪体验。我两周前订购了一件术后压缩胸罩,目前仍在等待提货并运送到澳大利亚。我建议您到其他地方购买,因为我什至不能保证这次送货会出现。我将寻求退款。

HEYSHAPE 回复2026-08-04

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

I
Isobel Grace澳大利亚 · 写过 1 条评价 · 体验于 2026-07-06 ·

不要购买。

不要购买。 他们永远不会发送订单。 一旦*您*联系他们询问“跟踪问题”,他们会说“延误”,并给您一张 20% 的优惠券。 他们不会发送订单。 他们会竭尽全力地与你斗争,不给你退款。

HEYSHAPE 回复2026-08-04

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

B
BH澳大利亚 · 写过 1 条评价 · 体验于 2026-02-02 ·

很重要在这里需要负面评论

这里需要负面评论。我什至不会给他们半颗星。 产品不是我最大的问题,客户服务才是。他们没有遵守诺言,错过了自己的最后期限,让我不得不寻找答案。非常令人失望的经历。

HEYSHAPE 回复2026-08-02

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

A
Alexandra A澳大利亚 · 写过 1 条评价 · 体验于 2026-08-02 ·

我从这家公司购买了商品...

我四月份从这家公司购买了商品。我一个多月没有收到任何货物或信件。然后我给他们发电子邮件,问他们我的食物在哪里,他们说由于中东的问题,他们无法将我的货物送到仓库。六月份给他们发电子邮件询问我的货物在哪里并要求退款。现在已经8月份了,退款还没有处理。这是我第四次被告知它在队列中等待处理。我在 Instagram 上留下了评论以通知其他消费者,但他们不断删除它们。还是没有退款。作为一家澳大利亚公司,我无权向任何地方投诉。

HEYSHAPE 回复2026-08-04

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

M
Makala Miles英国 · 写过 1 条评价 · 体验于 2026-08-01 ·

如果可以的话我会给负星

如果可以的话我会给负星。五月初订购的商品大约六周后仍未收到,因此告诉他们取消订单并退款。还在等待退款至少等了一个月。避免

HEYSHAPE 回复2026-08-04

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

L
Lisa英国 · 写过 2 条评价 · 体验于 2026-08-01 ·

不惜一切代价避免 - 不道德的骗子

永远不要使用这家公司。 2个月后我的订单还没有到达。 我已经申请退款两个月了,但仍然没有收到。 每次都是同样的消息,他们会处理我的退款,但从来没有这样做。 我通过帮助台电子邮件尝试了 3 个不同的支持代理,得到了相同的回复。 损失超过 100 英镑。

HEYSHAPE 回复2026-08-04

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

B
Bubly Rakhra加拿大 · 写过 1 条评价 · 体验于 2026-08-01 ·

最差的客户服务

最差的客户服务。 我尝试拨打该电话号码,但他们挂断了电话。 我4个多月前下了订单,但尚未收到。 我已经发送了大约 19 封电子邮件,要求重复订单的预计时间,并以同样愚蠢的借口中东危机。 我从其他供应商那里订购过,他们似乎没有问题。 不建议从这里订购。 我希望在下订单之前阅读评论。

HEYSHAPE 回复2026-08-02

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

K
Kirsty Cavill英国 · 写过 1 条评价 · 体验于 2026-08-01 ·

未收到订单

四月份下了订单。订单未到达。被告知他们会重新发送,等了几个星期,仍然没有任何消息。通过电子邮件联系他们,得知订单正在处理中,但您的下一个订单可享受 20% 的折扣。几周后再次追查,又得到了 20% 的折扣代码。 等了又等,所以要求退款。收到退款后,现在已经等了两个月了。一次又一次地要求退款,却被告知我们将与财务团队一起调查,然后却没有任何回应!真的真的很差的客户服务!

HEYSHAPE 回复2026-08-02

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

E
Emma Cattell英国 · 写过 5 条评价 · 体验于 2026-07-31 ·

3月份订购 8月份无货不退款

三月份下的单,八月份还没收到。我已经要求退款两个月了,他们不会退款给我(说他们会退款,而且从来不会退款)强烈建议不要从这家公司购买。他们违反了很多法律,包括不显示实际的信任试点评论,以帮助人们了解他们实际上有多糟糕!我每天都会发电子邮件,直到他们给我退款,但我不会屏住呼吸。最郁闷的一次购买。

HEYSHAPE 回复2026-08-02

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

M
Ms Atwal英国 · 写过 4 条评价 · 体验于 2026-07-31 ·

订单不发货,不退款!彻底避免!

如果可以的话,我会给出负面的开始!我一个月前下的订单 - 没有我的订单的迹象,他们拒绝承认我一再提出的退款请求。他们没有在广告的发货窗口内发货,仍然没有发货,我想他们的 CS 回复中的愚蠢表情符号会安抚我。我想要回我的钱,但这个狡猾的行动显然不想退还我的钱。我会完全避开他们!

HEYSHAPE 回复2026-08-02

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

C
Consumer英国 · 写过 6 条评价 · 体验于 2026-05-04 ·

令人震惊的客户服务

我于 5 月 4 日向这家公司下了订单。 这件物品是为我女儿本月的毕业典礼准备的。 我经常联系他们订购订单,当我意识到我无法及时收到订单时,我给他们发电子邮件取消订单。 他们忽略了我的电子邮件并继续更新我说缺货。 7 月 23 日,他们同意退款,但我仍然没有收到钱。 我将把它交给我的信用卡公司。 令人震惊的是,我给了一颗星,但他们根本不值得!

HEYSHAPE 回复2026-08-02

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

J
Janine Myburgh意大利 · 写过 3 条评价 · 体验于 2026-03-05 ·

请勿下单!!!

自 2026 年 3 月 5 日起。未收到订单。并且没有收到退款。零星!! 糟糕的!!!!! 😡

HEYSHAPE 回复2026-07-30

Hi there, We're sorry to hear about your negative experience with us. Please get in touch with our team via [email protected] and we'll try our best to solve this issue together. Team HEYSHAPE

A
Abbie英国 · 写过 4 条评价 · 体验于 2026-07-29 ·

更新我之前的评论。

更新我之前的评论。 在等了几周才收到任何电子邮件的回复后,在对我的经历进行了准确的评论(这是糟糕的)之后,他们奇迹般地立即发送电子邮件给我的一星,并告诉我我的退款已经升级(再次?),并且他们正在尽快处理。大家都知道,现在已经是 6 周前了,但仍然没有退款。现在总共有 14 周。 不要从这家公司购买。

HEYSHAPE 回复2026-07-30

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

S
Sue英国 · 写过 2 条评价 · 体验于 2026-07-29 ·

极具特色的产品

交货花了一个多月的时间。东西很奇怪——非常小,紧得难以置信,而且没有弹性。腰带是用非弹性线缝制的,所以我第一次试穿时它们并没有像人们想象的那样拉伸,而是撕裂了。我不想经历一些荒谬的退货过程,所以我把经验记下来。 - 编辑 - 我不想联系,谢谢 - 我不需要你们的产品,而且我没有时间进行漫长的国际来回。我建议您今后考虑更多地使用弹性材料。

HEYSHAPE 回复2026-07-30

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

G
Gill Hough英国 · 写过 27 条评价 · 体验于 2026-06-13 ·

不要从 Heyshape 订购。

不要从 Heyshape 订购。 等了一个多月我的订单还没来。已发送电子邮件并收到回复,但没有按照电子邮件中所述采取任何行动。要求退款,两周后没有任何结果。 再次发邮件,仍然没有退款。避免从 Heyshape 订购。

HEYSHAPE 回复2026-07-30

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team

C
Charlene英国 · 写过 3 条评价 · 体验于 2026-07-29 ·

一年前我订购了一件连体衣,然后我……

我一年前订购了一件连体衣,我很喜欢它,但花了大约 6 周才到达。 我想我应该再点一些。大错误。二月份下的单,到了四月份还没有出现的时候我就追啊追啊追。终于在五月份我收到回复说由于供应链问题尚未发货。我要求他们取消……现在是七月底左右。 15 封电子邮件之后,我仍在等待退款,并收到同样通用的“感谢您的耐心等待,我亲自调查此事”电子邮件,作为对我发送给他们的任何电子邮件的回复。即使如此,他们通常需要大约 5-6 天才能发送脚本化的通用回复,并且自上次回复以来绝对没有任何解决方案或进展。 我现在不确定是否能看到这笔钱。 我不推荐,如果零星是一种选择,我会把它们评为零!

HEYSHAPE 回复2026-07-30

Hi there, We’re truly sorry to hear about your negative experience with us. In order to assist you better, could you please provide the email address you used to place your order? Additionally, please get in touch with our team via [email protected] and let us know you're reaching out from Trustpilot. We would like to work with you to resolve the issue and ensure your satisfaction. We value your feedback and are committed to making things right for you. The HEYSHAPE Team