Hello Autumn, we thank you for providing your honest feedback. Providing the highest level of customer service is our number one priority and we sincerely apologize for falling short of meeting your expectations. If there is anything else we can do to further assist you, please feel free to give us a call.
从一开始就是一次可怕的经历。首先，我们获得了加热/冷却装置的批准，并完成了欢迎电话，一切都很棒。然后在 2 个 MOS 并支付了 2 笔付款后，他们甚至没有和我们说话就取消了我们的贷款。承包商确实打电话来了。然后他们继续打电话要求付款说我们迟到了！糟糕的客户服务。如果他们在 2 个 MOS 后取消我们的服务，他们也会对您做同样的事情！
PowerPay 回复2025-03-24
Hello Kimberly, we apologize for any inconveniences that you may have experienced. At PowerPay, we appreciate all feedback as it allows us to continue to improve our processes. To better assist you and so we can discuss your issue further, please contact us at 1-800-397-4485. We look forward to speaking with you.
Hello Jay, we appreciate you taking the time to write us a great review! Thank you so much. If there is anything else we can assist you with, please feel free to give us a call. Have a wonderful day!
Hello Robin, we would not be able to grow and develop without your feedback! We really appreciate you taking the time to leave us a great review! If there is anything else we can do for you, please feel free to let us know!
我不习惯使用电脑，对电脑也不太了解/对人工智能一点也不关心。 你们的代表 Mary Dy 在整个过程中为我提供了帮助，我对她的全面帮助感到非常满意。
PowerPay 回复2025-01-02
Hello Ralph, thank you so much for taking the time to write us a review! We are so happy to hear Mary was able to assist you. If you need any further assistance, please feel free to give us a call. Have a wonderful day!
Hello Michael, thank you for bringing your concerns to our attention. At PowerPay, we appreciate all feedback as it allows us to continue to improve our processes. A member of our team has reached out to you to address your concerns!
Hello, it looks like you may be in Switzerland and may be trying to write a review for a different company. We are a home improvement and healthcare lending company. If you have any further questions, please give us a call at 1-800-397-4485.
Hello Susan, we apologize for any inconveniences you have experienced. We appreciate all feedback as it allows us to continue to improve. We were told that everything has been addressed. If you are still experiencing issues, please give us a call at 1-800-397-4485. Thank you.
Hello Kelli! Thank you so much for taking the time to write us a wonderful review. We are so glad Anne was able to help and give you a great customer service experience. If you need anything further, please don't hesitate to reach out. Have a great day!
Hello, thank you for taking the time to write a review. Our team has reached out to address all complaints. I’m sorry to hear that your experience was not positive, but we’re grateful for the feedback. Your comments and concerns are being reviewed by our team to help us evaluate and make improvements internally. Thank you!
Hello, we are so sorry to hear that you did not have a good experience with PowerPay. We would like to speak with you regarding the issues and attempt to resolve them. If you could please give us a call at 1-800-397-4485, we would greatly appreciate it. Thank you and we hope you have a wonderful day.
Hello Louise, we are sincerely sorry you did not have a positive experience with PowerPay. We would like to speak with you regarding these issues to try and resolve the issues. Please give us a call at 1-800-397-4485 at your earliest convenience. Thank you.
Hi Ray, we are extremely sorry to hear your experience was not positive. We aim to provide exceptional service and experiences at PowerPay. We want to speak with you further about your concerns and learn more about the situation. Please contact us at 1-800-397-4485 when you have a chance. Thank you so much.
Hi Kaleb! We greatly appreciate you taking the time to write this awesome 5-star review! We are so happy to hear Mary Dy exceeded your expectation. Have a wonderful day!
Hi Tad! We greatly appreciate you taking the time to give us this wonderful feedback. We are so glad Mary was able to assist. If you need anything further, please don't hesitate to reach out!
Hi Carmella! We greatly appreciate you taking the time to give us this wonderful feedback. We are so glad Kristel was able to assist. If you need anything further, please don't hesitate to reach out!
Mary Dy 非常善解人意，她专业地为遇到困难的客户制定最佳解决方案。干得好，玛丽迪，愿上帝赐福给你平安。
PowerPay 回复2022-12-14
Hi Peter! Thank you so much for taking the time to write us a review! We are so glad Mary was able to assist you. If you need anything further, please feel free to reach out to us. Have a wonderful day!
Hi JR, thank you for bringing your concerns to our attention. We are very sorry to hear you did not have a positive experience. At PowerPay, we strive for excellent service and experiences so we will continue to improve our processes based on your feedback! To discuss your concerns further, please reach out to us at 1-800-397-4485 so that we may try to resolve the issues. Thank you and have a great day!
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