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金钱与保险

PowerPay

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100 条评价

3.7100 条评价
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关于 PowerPay

数据更新
网站
getpowerpay.com
分类
金钱与保险
所在地
美国
状态
待认证
近 12 个月
55 条评价
差评回复率
100%(31/31 条)
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商家自述

PowerPay 是一家金融科技 (fintech) 公司,为家居装修和医疗保健购买提供负担得起的每月付款。它作为一个数字借贷平台运营,通过家居装修承包商和医疗保健提供商等合作伙伴网络提供贷款。 PowerPay 的目标是通过简化贷款流程和提供有竞争力的利率,让消费者更能负担得起大额购物。

以上内容由商家自行提供,未经平台核实。

PowerPay靠谱吗?

PowerPay(getpowerpay.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 100 条用户评价,属于金钱与保险分类,口碑一般。评价两极分化:68% 给出 4 星及以上,同时 30% 打了 1 星;商家回复了 100% 的差评;评价主要围绕客户服务、价格。数据最后更新于 2026-08-11。

评价综述

AI 生成

评估了 55 条评论,评论者对这家公司的体验非常好。客户经常称赞敬业的工作人员在每次互动中都非常乐于助人、耐心且专业,确保人们在整个财务流程中感到完全舒适。人们还欣赏卓越的客户服务,并指出知识渊博的代表可以快速回答问题并指导他们顺利完成各种帐户设置。 一些评论者对令人困惑的贷款条款、意外的高利率以及每月账户上意外的额外费用感到不满。消费者还提到了帐单缺失、最​​终余额不明确以及经常需要通过电话联系支持人员的在线支付系统令人沮丧等持续存在的困难。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我第一次使用 PowerPay 的经历

首先,我与安交谈,她提出问题非常有帮助,以便她可以帮我找到合适的专家。 然后我联系了玛格丽塔,她给了我很大帮助,解释了我需要采取的开始步骤。 她高效而细心地回答了我的问题。 我可以通过电话收费。 她让我对我们正在进行的贷款放心了。 非常感谢玛格丽塔!!!

PowerPay 回复2025-07-09

Hi Debra, we are so grateful you have taken the time to write us this 5-star review! We are glad to hear Ann and Margherita were able to help. If you need further assistance, please feel free to give us a call. Have a great day!

25年6月5日不小心多付了1600.00美元,并被告知需要3个月才能退还多付款项!

25 年 6 月 5 日意外多付了 1600.00 美元。刚刚和那里的人交谈,被告知需要三个月才能退还我的多付款项。这太荒谬了。

PowerPay 回复2025-07-10

Hello Steven, we're truly sorry to hear about your negative experience and that our customer service did not meet your expectations. Providing the highest level of customer service is our number one priority. We were told you have spoken to a member of our team. If you have any further questions regarding the resolution, please give us a call at 1-800-397-4485.

代表Ann A非常有礼貌和专业

代表Ann A非常有礼貌并及时回答了我的问题。总的来说对她的服务很满意。

PowerPay 回复2025-07-09

Hello James, thank you so much for taking the time to write us a great review! We are so happy to hear Ann was able to assist you and answer your questions. If you need anything else, please feel free to give us a call. Have a wonderful day!

我与他们有问题试图打电话......

我和他们有问题,试图打电话给我,他们说他们会给我回电话,他们不需要解释更多关于电费的事情,我希望看到每月付款下降,但每份账单上的金额不一样,如果我必须的话,我会把他们告上法庭,我有泄漏,他们需要来修复它

PowerPay 回复2025-07-01

Hi Patricia, we apologize for any inconveniences that you may have experienced. At PowerPay, we appreciate all feedback as it allows us to continue to improve. To better assist you and so we can discuss your issue further, a member of our team will reach out to you.

黎明非常专业而且乐于助人

黎明非常专业而且乐于助人。 谢谢。

PowerPay 回复2025-07-01

Hello N Carr, we would not be able to grow and develop without your feedback! We really appreciate you taking the time to leave us a review. If there is anything else we can do for you, please feel free to let us know! Have a great day.

反应灵敏的员工可以节省时间和压力

反应敏捷的员工可以节省时间和压力 我报告这个评级是因为我很难理解语速很快的人。 我经常要求人们说得慢一点,并解释说我的年龄让我很难通过电话交流。 我正在与安娜·A. 交谈,她立即放慢了语速。 这看起来很简单,但我无法告诉你我的请求被忽略了多少次。 我感谢她如此积极的回应。 她看起来是一个可爱的人。

PowerPay 回复2025-05-29

Hello Mary, we are so grateful for this feedback as it helps us to grow! Thank you so much for the wonderful review. If you need further assistance or have any other questions, please give us a call. Have a great day!

Mea 非常擅长帮助我获得……

Mea 非常出色地帮助我签署了已签署的文件,并引导我完成在应用程序上设置付款的后续步骤。感谢您的帮助

PowerPay 回复2025-05-29

Hi Tammi, thank you very much for writing us a wonderful review! We are glad to hear Mea could help you. If you need any further assistance, please let us know. Have a great day!

Dawn 非常乐于助人并且倾听得很好......

Dawn 非常乐于助人,并且很好地倾听了当前的情况。她让我放心并记录了我们项目的更新状态。感谢良好的客户服务!

PowerPay 回复2025-05-29

Hi Amy, we are so happy to hear Dawn was able to assist you. Thank you so much for taking the time to write us a great review! If you need anything further, please give us a call. Have a great day.

非常有礼貌而且知识渊博

我打电话要求更新我的申请,Ann A. 非常有礼貌,知识渊博,愿意回答我所有的问题。她提供的服务给我留下了深刻的印象!

PowerPay 回复2025-05-12

Hi Dan, thank you very much for taking the time to write us a great 5-star review! We are so happy to hear Ann was able to assist you and answer your questions. If you need further assistance, please give us a call. Have a great day!

你好

您好,今天 25 年 5 月 8 日,我与超过 6 个人交谈,请他们帮助我填写贷款文件。如果我不确定某件事,我喜欢提问。我感谢大家的帮助。与友善、耐心、能够解决计算机问题或挑战的人一起工作真是太好了。我接到一个电话,连接状况不佳。这位代表可能和我一样沮丧。我已完成并提交了申请。谢谢。

PowerPay 回复2025-05-09

Hello Sally, thank you for taking the time to provide your feedback as it helps us continue to improve. We are happy to hear you were able to complete the application! If you need additional assistance, please feel free to give us a call. Have a wonderful day!

应用问题

与帮助我的人交谈,当我解决所有贷款申请问题时,他对我非常耐心。 她对这个过程非常了解。 非常友善和体贴。

PowerPay 回复2025-05-01

Hello M. Brown, thank you so much for the great review! We are glad to hear our client service rep was able to answer your questions. If you need further assistance, feel free to reach out to us. Have a great day!

快速且知识渊博

顾问知识渊博,愿意倾听我的问题和过去与另一位​​债权人的经历。他们向我解释了这个过程,这样我就不会对即将发生的费用一无所知。无需等待时间即可与顾问交谈,这是一个很大的优点!

PowerPay 回复2025-05-01

We are so happy to hear the process is going smoothly for you, Gina! Thank you for taking the time to give us this positive feedback. If any questions come up, don't hesitate to reach out! Have a wonderful day.

他们的信用检查不会影响您的...

他们的信用检查不会影响您的分数,因为他们不使用 3 个传统信用局。 他们会告诉您您的分数低于实际分数,并向您收取高额利息。 三思而后行,先尝试一下您自己的银行。

PowerPay 回复2025-05-01

Hello Marie, PowerPay uses recognized credit reporting agencies, and all credit checks and financing terms are disclosed before acceptance. If you would like to discuss this with us further, please give us a call at 1-800-397-4485. Have a wonderful day.

乔安娜和希瑟

乔安娜和希瑟风度翩翩,知识渊博,而且非常乐于助人。这两名员工绝对是您组织的资产。

PowerPay 回复2025-04-22

Hi Lori, we greatly appreciate you taking the time to write us a wonderful review! We are so glad to hear Joana and Heather were able to assist you. If there is anything else you need from us, please don't hesitate to give us a call. Have a great day!

与道恩·史蒂文森合作

在与道恩·史蒂文森 (Dawn Stevenson) 合作的过程中,我解决了信贷机构的欺诈问题,该机构停止为我的助听器提供融资。

PowerPay 回复2025-04-22

Hello Wayne, thank you so much for taking the time to write us a review! We are so happy to heard Dawn was able to assist you. If you need any further assistance, please feel free to reach out. Have a great day!

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