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PowerPay

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关于 PowerPay

数据更新
网站
getpowerpay.com
分类
金钱与保险
所在地
美国
状态
待认证
近 12 个月
55 条评价
差评回复率
100%(31/31 条)
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商家自述

PowerPay 是一家金融科技 (fintech) 公司,为家居装修和医疗保健购买提供负担得起的每月付款。它作为一个数字借贷平台运营,通过家居装修承包商和医疗保健提供商等合作伙伴网络提供贷款。 PowerPay 的目标是通过简化贷款流程和提供有竞争力的利率,让消费者更能负担得起大额购物。

以上内容由商家自行提供,未经平台核实。

PowerPay靠谱吗?

PowerPay(getpowerpay.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 100 条用户评价,属于金钱与保险分类,口碑一般。评价两极分化:68% 给出 4 星及以上,同时 30% 打了 1 星;商家回复了 100% 的差评;评价主要围绕客户服务、价格。数据最后更新于 2026-08-11。

评价综述

AI 生成

评估了 55 条评论,评论者对这家公司的体验非常好。客户经常称赞敬业的工作人员在每次互动中都非常乐于助人、耐心且专业,确保人们在整个财务流程中感到完全舒适。人们还欣赏卓越的客户服务,并指出知识渊博的代表可以快速回答问题并指导他们顺利完成各种帐户设置。 一些评论者对令人困惑的贷款条款、意外的高利率以及每月账户上意外的额外费用感到不满。消费者还提到了帐单缺失、最​​终余额不明确以及经常需要通过电话联系支持人员的在线支付系统令人沮丧等持续存在的困难。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我所有的问题都很快得到了解答……

我所有的问题都得到了快速且容易理解的解答。

PowerPay 回复2025-12-05

Hi Cecil, thank you so much for writing us a wonderful review! We greatly appreciate the feedback. If you have any further questions regarding your financing, please feel free to give us a call. Have a great day!

支付专家

与支付专家交谈。她调出了我们的账户,并告诉我她的账户信誉良好。 我告诉她,我们 10 月份的对账单上显示打印日期为 10/10,然后还显示需要付款的日期为 10/10,而不是我们通常的月底到期日。 她非常友善和乐于助人。

PowerPay 回复2025-12-01

Hello Nancy, thank you so much for taking the time to write us a wonderful review! Your feedback is very much appreciated. If you need anything else from us, please don't hesitate to give us a call!

埃里卡·C.

埃里卡(Erika)冷静、友善并且乐于助人。老实说,我认为没有人可以提供帮助。埃里卡绝对让我很开心。此外,她在响铃 1 响和 1/2 响时接听并回答了我所有的问题,这是出色的客户服务。她非常乐于助人而且很有耐心。作为客户,我们认为理所当然的小举动确实会带来影响。我不知道这个时代,尤其是这个领域,是否还存在这样的人。招聘经理干得好!你肯定答对了这一点!谢谢你埃里卡·C。我永远不会忘记你对我有多好。 真诚的, 阿芙莉卡·杜哈尼-韦斯特

PowerPay 回复2025-12-01

Hello Aphriekah, we are so grateful that you have taken the time to leave us a 5 star review! Your feedback is very much appreciated and we are happy to hear Erika was able to assist you. If there is anything else we can do for you, please let us know!

对员工没有任何帮助

我登录我的帐户从来没有遇到过问题,在过去的 3 个月里,我无法登录相同的密码相同的用户名,但无法登录,他们说要与我的雇主交谈,他说他解锁了帐户,但我仍然无法登录,powerpay 拒绝帮助我,与您的雇主交谈总是同样的事情。

PowerPay 回复2025-11-26

Hello Rob, we are sorry to hear you have not had a good experience with us. We would like to discuss this with your further, please give us a call at 1-800-397-4485 and request to speak with a supervisor. We look forward to speaking with you.

伊曼纽尔是一位绝对的专业人士……

伊曼纽尔绝对是解决我的财务账户需求的专业人士。但最突出的是沟通技巧以及我们在满足我的帮助请求时所获得的乐趣。我认为这位杰出的客户代表甚至高级管理职位应该得到加薪。我给 10 颗星(满分 10 颗星)!

PowerPay 回复2025-11-26

Hi George, we are so grateful you took the time to write us a great review! We are very happy to hear Emmanuel was able to assist you with your account. If you have any questions moving forward, please let us know. Have a wonderful day!

接听电话的人很好,但公司政策令人失望

接线员非常好,但我对无法使用我的信用卡付款感到不高兴,正如我被告知的那样。

PowerPay 回复2025-11-26

Hi Peter, we greatly appreciate you taking the time to write us a review! We apologize for the inconvenience of not being able to take credit cards. If you have any further questions or need anything else from us, please let us know. Have a wonderful day!

谢谢以马内利

感谢伊曼纽尔的支持、友善和耐心。伊曼纽尔提供了优质的服务,了解我的担忧,并确保与我保持联系,以确保我不会遇到任何进一步的问题,并且我能够完成我需要的事情。我感谢您所付出的时间和关注,最重要的是对客户服务的善意和承诺。请继续保持出色的工作,我希望您继续提供与今晚相同质量的服务。谢谢伊曼纽尔继续做你!

PowerPay 回复2025-11-05

Hi Jennifer, we greatly appreciate you taking the time to write us a great review! We are so happy to hear Emmanuel was able to assist you. Please reach out if you need anything further from us. We hope you have a wonderful day!

安娜非常乐于助人并且…

安娜非常乐于助人并且知识渊博。非常乐于助人且友好的态度。 我很乐意再次得到她的帮助。 威廉·弗兰克

PowerPay 回复2025-10-30

Hello William, we are so grateful you took the time to write us a great review! We are glad Ann A was able to assist. Please give us a call at 1-800-397-4485 if you need additional assistance. Have a wonderful day!

有史以来最糟糕的公司。

PowerPay 回复2025-10-24

Hi Jason, We appreciate you giving us your honest feedback as it helps us continue to improve. We are sincerely sorry we did not meet your expectations. We always aim to provide exceptional service and experiences at PowerPay. If you would like to discuss this further, please give us a call at 1-800-397-4485.

她非常乐于助人,并且想尽一切办法……

她非常乐于助人,并考虑了我申请的所有文书工作。良好的客户服务。

PowerPay 回复2025-10-10

Hi Harry, we appreciate you taking the time to write us a thoughtful review! We are so happy to hear the team was able to assist you. If you need anything else from us, please let us know. Have a wonderful day!

我发现很难……

我发现很难找到我的无息贷款的最后一天,我发送的 PDF 上没有明确说明,贷款状态门户或客户门户上也没有明确说明,也没有任何可下载的文档来识别日期。 我以为是在通知日期前大约 25 天支付了贷款,结果发现我被收取了少量利息。 如果有机会我不会再使用这家公司。

PowerPay 回复2025-10-07

Hi Eric, We appreciate you giving us your honest feedback as it helps us continue to improve. We are sincerely sorry we did not meet your expectations. We always aim to provide exceptional service and experiences at PowerPay. If you would like to discuss this further, please give us a call at 1-800-397-4485.

艾米A

艾米 A. 哦,非常令人愉快和有礼貌,因为她在我们授权任何事情之前清楚地解释了我们在做什么。 训练有素,精通。 老实说,她应该培训其他人。 托尼和安吉尔·韦恩

PowerPay 回复2025-09-02

Hello Tony and Angel, thank you so much for taking the time to write us a wonderful review! Your feedback is very much appreciated. If you need anything else from us, please don't hesitate to give us a call. Have a great day!

优质的服务

知识渊博的技术代表。她为我提供了所有答案——绝对是一名守门员。

PowerPay 回复2025-08-29

Hi John, we thank you for taking the time to give us a wonderful review! Your feedback is very much appreciated and we are so glad to hear the rep was able to answer your questions. If there is anything else we can do for you, feel free to give us a call. Have a great Friday!

我一直在网上做事……

几十年来我一直在网上做事。这是有史以来最糟糕的贷款公司。我尝试登录,我知道我的密码,但它不起作用。我打电话,永远等待与某人交谈,她给我发送了一个密码链接,不给我机会访问我的电子邮件,不到一分钟它就过期了,然后说我已经发送了一个链接,再等 5 分钟。

PowerPay 回复2025-08-14

Hi Angela, we're truly sorry to hear about your negative experience and that our customer service did not meet your expectations. Providing the highest level of customer service is our number one priority. If you still need additional assistance, please feel free to give us a call at 1-800-397-4485.

寻找其他地方融资!

请勿与该公司开展业务。 我关闭了一处已经完成工作的房产,在关闭时,产权公司连夜向他们寄了一张支票,以付清已完成工作的余额。 当产权公司打电话核实正确地址时,他们给了他们错误的地址。因此,隔夜支票一直在某人不同地址的办公室里流动,没有被打开。并且没有申请,在两周的时间里,我接到了关于到期付款和收取债务的电话,当我的付款时,支票被他们丢失了,因为他们向产权公司提供了错误的信息。 我和几个不同的人交谈过,没有人能确切地告诉我我的付款去了哪里,即使我给了他们追踪号码、签名日期和签名人。 最糟糕的商业行为!!

PowerPay 回复2025-07-31

Hello Hilary, we're extremely sorry to hear about your negative experience and that we did not meet your expectations. Providing the highest level of service is our number one priority. We greatly appreciate you sharing your honest thoughts and feedback. If you would like to discuss this with us further, please give us a call at 1-800-397-4485. We look forward to speaking with you. Have a great day.

他们拒绝了我,这太可怕了,我……

太可怕了,他们拒绝了我,我知道他们对一群人这样做,我刚刚获得了 2 张信用卡 1000 美元的批准,这家公司有很多投诉

PowerPay 回复2025-07-22

Hi Linda, PowerPay reviews each application individually using multiple factors. If there are any questions you have for us regarding your concerns, please give us a call at 1-800-397-4485.

很棒的客户服务……

黎明是如此令人愉快和乐于助人——她对我从来没有失去耐心。她解决了我所关心的问题,让我安心了。

PowerPay 回复2025-07-22

Hi Linda, thank you so much for writing us a great review! We are so happy to hear Dawn was able to assist and put you at ease. If there is anything else we can do for you, please let us know. Have a great day!

安A

Ann A. 非常乐于助人 她对我非常耐心,对我的问题充满同情心 感谢您的耐心等待

PowerPay 回复2025-07-16

Hi Denise, we are so grateful you have taken the time to write us a 5-star review! We are glad to hear Ann was able to assist you and answer your questions. If you have any further questions, please give us a call. Have a wonderful day!

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