Janelle 和 Ann A. 都非常乐于助人。 Janelle 听取了我的担忧并迅速将我转移到正确的部门/人员。 Ann A. 非常详细地提供了我所需的信息,并花时间仔细地解决和解释了我的所有问题。
PowerPay 回复2026-07-21
Hello, we appreciate you taking the time to leave us a 5-star review! It's wonderful to know that Janelle and Ann provided great assistance. If we can assist you with anything further, please feel free to reach out! Have a great day!
Ann A. 很有礼貌,能够满足任何需要。 我错过了一个电话并回了电话。 她能够解决这个问题并回答我有关设置自动付款的问题。
PowerPay 回复2026-07-06
Hello Dana, we thank you for taking the time to give us a 5-star review! Your feedback is very much appreciated and we are so glad Ann was able to assist. If there is anything else we can do for you, please let us know! Have a wonderful day!
Hello Ruthanne, we appreciate you taking the time to give us a 5-star review! We are so glad Ann was able to assist. If there is anything else we can do for you, please let us know! Have a beautiful day!
Hi Jack, we are so happy to hear Ann was able to assist you! We greatly appreciate you taking the time to write us a review. If you need any further assistance, please feel free to give us a call. Have a great day!
Hello, we thank you for taking the time to give us a 5 star review! Your feedback is very much appreciated. If there is anything else we can do for you, please contact us at 1-(800) 666-8992.
Hello Dave, we are so sorry to hear your experience was not positive. We aim to provide exceptional service and experiences at PowerPay. To better assist you and so we can discuss your issue further, please contact us at 1-(800) 666-8992. We look forward to speaking with you.
Hello Edward, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Hello James, we apologize for any inconveniences that you may have experienced. At PowerPay, we appreciate all feedback as it allows us to continue to improve our processes. To better assist you and so we can discuss your issue further, please contact us at 1-(800) 666-8992. We look forward to speaking with you.
Hello Perry, we are so grateful you took the time to write us a wonderful review! We are so glad to hear Ann was able to help you. At PowerPay we strive for exceptional customer service and are so happy to hear we met your expectations. If you need anything further, please feel free to reach out to us!
Hi Julius, thank you for taking the time to write us a great review! We are very happy to hear Ann was able to assist you. If you need any further assistance, please don't hesitate to reach out to us. Have a great day!
Hi Kristin, thank you for sharing your experience. Our goal is to make our processes as transparent as possible and apologize for any frustration regarding your credit reporting.
Please keep in mind that while our internal systems update immediately upon payment, updates to the credit bureaus typically follow a monthly reporting cycle and can take 30–60 days to reflect on your credit report. Please contact our support team at [email protected] so we can review your account status and ensure everything is reporting accurately.
Hello Gary, thank you so much for taking the time to write us a 5-star review! We are so happy to hear Ann could answer your questions. If you need anything further, please don't hesitate to reach out to us. Have a great day!
Hello TJ, we are very sorry to hear your grandmother's experience was not positive. We aim to provide exceptional experiences at PowerPay. We want to speak with you further about your concerns and learn more about the situation. Please give us a call at 1-800-397-4485 at your earliest convenience.
Hi Kathy, we are so happy to hear Ann was able to assist you! We greatly appreciate you taking the time to write us a review. If you need any further assistance, please feel free to give us a call. Have a wonderful day!
我们通过 Erie Home 安装了屋顶,但融资是由 PowerPay 处理的 - 事先没有明确解释。
PowerPay 非常难对付。他们的在线系统从来没有工作过,迫使我每个月都要打电话来付款,通常等待时间很长,电话也掉线——最终迫使我设置自动付款,以避免麻烦。
我一直支付超过要求的费用,但贷款条款仍不清楚。当我通过银行付清余额时(银行发送的金额超过了报价),我仍然被告知我欠了额外的钱。
我在抗议中支付了最后一笔款项,只是为了关闭账户并避免我的信用风险,而不是因为我同意这笔费用。
总体来说非常令人沮丧的经历。 Erie Home 和 PowerPay 之间缺乏透明度,使得这件事变得比原本应该困难得多。我强烈建议在同意任何事情之前以书面形式获取所有融资细节。
PowerPay 回复2026-04-07
Hello Monica, thank you for bringing your concerns to our attention. We are sorry to hear your experience was not positive. In order to discuss your issue further, a member of our team will be reaching out to you.
Hi Brandon, thanks for reaching out! PowerPay is a financing company, it looks like this review may have been intended for someone else. If there is something we can help you with, feel free to let us know!
Hello Deborah, we thank you for taking the time to give us a 5-star review! Your feedback is very much appreciated and we are so glad Ann was able to assist. If there is anything else we can do for you, please let us know! Have a wonderful day!
Hello Jon, thank you for the kind words! We are happy to hear that Ann A was able to assist. We’re so lucky to have them on the team—thanks for noticing the hard work they put in!
Hello John, thank you for bringing your concerns to our attention. We are sorry to hear your experience was not positive. At PowerPay, we appreciate all feedback as it allows us to continue to improve. In order to discuss your issue further, a member of our team has reached out to you. We look forward to speaking with you!
我今天使用 PowerPay 的经历非常棒,我真的很喜欢与 Ann A 的谈话。她以易于理解的方式向我解释了一切。
PowerPay 回复2026-03-06
Hello John, we thank you for taking the time to give us a 5-star review! Your feedback is very much appreciated and we are so glad Ann was able to assist. If there is anything else we can do for you, please let us know! Have a wonderful day.