Spruce（getspruce.com）在 OK.one 的综合评分为 2.0 分（满分 5 分），基于本站收录的 63 条用户评价，属于家庭服务分类，口碑较差。68% 的评价为 1 星，差评比例偏高；商家回复了 98% 的差评。数据最后更新于 2026-08-10。
我的第一次经历很好，但第二次经历就不那么好了。我只是给公司写了一篇评论，解释说他们没有正确清洁我的柜台后面或地板。他们立即指责我伪造照片，并表示其中一张是由于“氧化”造成的，他们不会清理。这太荒谬了。我并没有要求任何免费的东西——我自己清理了它。然而，他们决定声明我是错误的人。太贵了——不值得！
Thank you for reaching out. We’re sorry your service didn’t meet expectations. If there’s anything else we can do beyond your conversation with support, please email us at [email protected]. We value your feedback.
闪闪发光的厨房和浴室总是很漂亮。吸尘和除尘工作很棒，他们错过了清理厨房垃圾的机会。 扫/拖地时橱柜边缘下的面包屑令人失望。看起来只是地板的中心被扫过并拖过☹️。通常这家公司在 10 颗星中是令人惊叹的 20 颗星。这是今天进来的新船员。
Thank you for taking the time to share your feedback. We’re glad to hear you were pleased with most of the service areas, but we’re sorry the floors didn’t meet your usual expectations this time. It sounds like some details were missed during the sweeping and mopping, and we appreciate you letting us know — especially since this was a new cleaning team. We’ve shared your comments with our team to help ensure more consistent results moving forward!
干净的很好。天花板上还残留着一些蜘蛛网（并不难够到），毛巾捆在地板上。令人失望的是，云杉还试图向我推销洗碗的服务，但说他们可以把洗碗机装进去，但后来又说他们不能先清空洗碗机里的几个干净的盘子。总而言之，你所得到的东西相当昂贵。
Hello, and thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations and appreciate you taking the time to share these details. Please reach out to us directly at [email protected] so we can review your concerns and make things right. Your input helps us improve, and we value the opportunity to do better moving forward!
共 63 条符合条件的评价