我打不开他们的app,想取消订阅。阅读app时没说明取消时间,而且每次尝试登录app就一直缓冲。这太糟糕了,他们骗人买东西。我会向Better Business Bureau投诉
Zealthy 回复2026-04-02
Hi Vicki, we’re really sorry to hear about your experience and understand how frustrating it must be to have trouble accessing the app, especially when you’re trying to cancel your subscription and can’t get past the buffering. That’s not the experience we want for you, and we sincerely apologize for the confusion and inconvenience this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
他们还有Trimrx AM Rx和Roen RX等品牌,会收集你的卡片信息。第一个月收费$39.99,之后每月$135。取消很困难,这只是会员费,还得继续付产品费用。打客服电话完全没用,不会退款。我准备提起民事诉讼,但也想让大家知道并避开他们。这不是正经生意
Zealthy 回复2026-04-02
Hi Michael, we’re very sorry to hear about your experience and understand how concerning it must feel to see unexpected charges, have difficulty canceling, and feel like you’re not getting the support you need. That’s not the experience we want for anyone, and we sincerely apologize for the frustration and concern this has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Hi Erica, we’re truly sorry to hear about your experience and understand how frustrating it must be to be charged unexpectedly and then spend months trying to get a refund without any response. Being unable to reach support and feeling unheard is not the experience we want for anyone, and we sincerely apologize for this. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you to get this resolved.
Hi Slyvia, we’re very sorry to hear about your experience and understand how frustrating it is to have to repeat yourself because your concerns weren’t properly carried over between agents. That’s not the seamless communication we aim to provide, and we sincerely apologize for the inconvenience this caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
您好 Mr. B,非常抱歉听到您的经历,我们理解您的疑问得不到回复、在多位代表之间被推来推去却得不到明确解决方案是多么令人沮丧。这不是我们要提供的服务水平,对于您遇到的缺乏责任感和效率的问题,我们深表歉意。请随时发送邮件至 [email protected],邮件主题注明「TrustPilot-Jojie」。我会在1-2个工作日内回复所有邮件。期待您的邮件,希望能与您一对一沟通解决。
Hi Eboni,感谢您分享您的体验。我们非常高兴听到,尽管一开始有些波折,但您最终还是获得了所需的支持和帮助。这对我们意义重大,也感谢您在这个过程中一直陪伴我们。
如果您将来有任何需要或疑问,请随时发送邮件至 [email protected],邮件主题请注明"TrustPilot-Jojie"。我会在1-2个工作日内回复所有邮件。期待您的来信,也期待与您一对一沟通。如果您需要帮助,请随时联系我们。谢谢!
Hi Kim,非常抱歉听到您的经历,我们完全理解价格误导、取消困难以及退款过程繁琐给您带来的困扰。这绝非我们希望您体验到的服务,对此我们深表歉意。我们非常重视您的反馈,希望能有机会调查具体情况并妥善解决。请随时发送邮件至 [email protected],邮件主题注明"TrustPilot-Jojie"。我会在1-2个工作日内回复,期待您的来信,也期待与您一对一沟通。
Hi Jason,非常高兴听到从寻找商品到结账的整个过程都轻松高效,产品也符合您的预期。这正是我们致力于提供的流畅体验。如果您需要帮助,请随时联系我们。请随时发送邮件至 [email protected],邮件主题注明"TrustPilot-Jojie"。我会在1-2个工作日内回复,期待您的来信,也期待与您一对一沟通。谢谢!
Hi Holly,非常抱歉听到您的经历,我们理解付款后迟迟收不到订单,尤其是在多次延误和糟糕的客服体验后,这一定让您非常沮丧。这不是我们希望任何客户体验到的服务,对于给您带来的不便和压力,我们深表歉意。请随时发送邮件至 [email protected],邮件主题注明"TrustPilot-Jojie"。我会在1-2个工作日内回复,期待您的来信,也期待与您一对一沟通以尽快解决此问题。
Hi Kelly,很高兴听到注射对您效果不错,但也很抱歉听到您有恶心反应以及沟通延迟的问题。我们理解等待回复有多令人沮丧,尤其是当您担心副作用时。这不是我们希望您体验到的服务。如果您需要帮助,请随时联系我们。请随时发送邮件至 [email protected],邮件主题注明"TrustPilot-Jojie"。我会在1-2个工作日内回复,期待您的来信,也期待与您一对一沟通。谢谢!
Hi Angela,非常高兴听到您认可我们全程无压力的方式和沟通。我们非常重视让您在每一步都感到舒适、知情和被支持。如果您需要帮助,请随时联系我们。请随时发送邮件至 [email protected],邮件主题注明"TrustPilot-Jojie"。我会在1-2个工作日内回复,期待您的来信,也期待与您一对一沟通。谢谢!
Hi Claire,非常高兴听到您觉得我们的团队响应迅速。我们非常重视让您在联系我们时感到被倾听和支持。真诚感谢您抽出时间分享您的体验。如果您需要帮助,请随时联系我们。请随时发送邮件至 [email protected],邮件主题注明"TrustPilot-Jojie"。我会在1-2个工作日内回复,期待您的来信,也期待与您一对一沟通。谢谢!
Hi Patricia,非常高兴听到您前几周的状态不错,在追求更好健康的路上也感受到了支持。能陪伴您走过这段旅程对我们意义重大,我们会一直在这里支持您继续前行。如果您需要帮助,请随时联系我们。请随时发送邮件至 [email protected],邮件主题注明"TrustPilot-Jojie"。我会在1-2个工作日内回复,期待您的来信,也期待与您一对一沟通。谢谢!
Hi Galen,非常高兴听到您觉得我们的网站易于浏览,定价和订阅流程对您来说也很顺畅便捷。得知您的订阅续订过程简单无麻烦,我们倍感欣慰。如果您需要帮助,请随时联系我们。请随时发送邮件至 [email protected],邮件主题注明"TrustPilot-Jojie"。我会在1-2个工作日内回复,期待与您一对一沟通,确保您的体验持续顺畅。谢谢!
Hi Crystal,很高兴听到服务对您来说运作良好,一切都很快速高效。这正是我们致力于提供的。
如果您需要帮助,请随时联系我们。请随时发送邮件至 [email protected],邮件主题注明"TrustPilot-Jojie"。我会在1-2个工作日内回复,期待您的来信,也期待与您一对一沟通。谢谢!