Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally helpful staff, noting that customer support representatives always respond quickly to questions and resolve problems effectively. Many individuals genuinely appreciate the smooth website navigation and the continuous dedicated assistance provided by team members throughout the entire purchasing journey.
However, some people mentioned that shipments frequently experienced unexpected delivery delays or that received items did not accurately match online product descriptions. Shoppers also noted occasionally receiving physically damaged goods, missing pieces, or completely incomplete orders hidden inside their delivery packages. Others felt frustrated when tracking information was unclear or when waiting extended periods for a resolution.
Shipment was shorted but Molly responded with the replacement of missing items in a timely manner
Giftfors 回复2026-10-20
Dear Julito Matias
Thank you very much for your high regard for Molly and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Molly, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I ordered the Christmas Cash Gift Card Holder and was asked to review the product. I order 4 + 1 more separately and I've yet to receive my purchase. Please send my items or credit my account.
Giftfors 回复2026-10-13
Dear Nona
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: [email protected]
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
This rating is for Blossom from Diane Davis. She persisted in trying to find a solution for my issues, looked for substitute products and had them shipped to me, and kept at it for over 3 months until I was satisfied. That is excellent customer service. While I still believe Giftfors products are highly over-priced and found more economically elsewhere, Blossom is to be commended and earned all 5 stars.
Giftfors 回复2026-10-12
Dear Customer
Thank you very much for your high regard for Blossom and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Blossom, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I ordered something for my daughter to be shipped to her for her birthday. They took the money out of my account, but I’ve never got a response of any kind and she never did get her gift so I give this a very poor rating.
Giftfors 回复2026-10-08
Dear Deborah stober
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: [email protected]
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
The product gets zero stars. Homer, the customer service provided by Rachel was great. It was her continued communication that did it for me. Thank you!
Giftfors 回复2026-10-08
Dear Elizabeth Ludwig
Thank you very much for your high regard for Rachel and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Rachel, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Customer service was awesome!! 10 STARS in my book!
Giftfors 回复2026-09-28
Dear meredith friend
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Dear Nancy Thompson
Thank you very much for your high regard for Rachel and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Rachel, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Celia gave excellent customer service. She was quick to respond, did everything she could to satisfy her customer, Debbie. It's just too bad the actual item was poor craftsmanship.
Giftfors 回复2026-09-19
Dear Deborah
Thank you for taking the time to share your feedback. We truly appreciate your honesty and are grateful for your kind words about our customer service team – we will be sure to pass your compliments along.
At the same time, we are very sorry to hear that you were disappointed with the product. That is not the standard we aim for, and we sincerely apologise for the frustration this caused. We take your comments seriously and are actively working on improving our product quality.
If you would like us to look into your specific order or if there is anything we can do to make things right, please don't hesitate to contact us directly at [email protected]. We would be happy to assist you personally.
We hope to have the opportunity to serve you better in the future.
Warm regards,
Olivia
I ordered a personalized Christmas ornament and never received it. They did not respond to any of my emails, yet charged my account. I've seen online reports about this being a scam company. BUYERS BEWARE OF GIFT FORCE!
Giftfors 回复2026-09-19
Dear Vivian Roberts
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: [email protected]
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
We had some bumps along the way but they were taken care of successfully. The customer service was great.
She went out of her way to make sure I was happy.
Giftfors 回复2026-09-16
Dear Lynda M
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Charlotte is a good customer service representative. She listened to my complaints about my original order and how dissatisfied I was with the item I ordered. She took charge and applied a solution that I’m satisfied with. Even though I would have preferred having the original item I ordered, I’m satisfied with her solution. I received the bird feeder, filled it and hung it the same day. My first time with a bird feeder so looking forward to watching the birds.
Giftfors 回复2026-09-11
Dear Castle
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Ordered early Xmas gifts. No warning about site given in August 2026. Warnings are up now! Received items however they were not acceptable. Crochet emotional support animal was not in package but a cardboard cut out was. The glass emotional support animal was in package but extremely small. Neither acceptable as a gift. Unable to contact company. DO NOT ORDER FROM THIS COMPANY!!!
Giftfors 回复2026-09-09
Dear Carol Mccarney
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 [email protected]
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
At first I had a problem with the order. I was dealing with Jamie one of the customer services representatives. She was very highly professional, caring, and took care of any issues I had immediately. She responded immediately to any questions or concerns that I have had in between as well. I'm now looking forward to receiving my order.
Giftfors 回复2026-09-04
Dear Wendy Doe (Peppercorn)
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Jamie went out of her way to make my experience with your company a good one. I want to thank her for her help, I really appreciated it!
Giftfors 回复2026-08-29
Dear Yolanda Correa
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
D
Had a problem, but they took care of the issue on the first email to them. Product is great. Great customer service.
Giftfors 回复2026-08-26
Dear Customer
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
I ordered a hummingbird mobile from Gifters. The mobile was represented as a 3-D unit and what I received was a stamp piece of metal. I was very disappointed. I contacted the vendor and dealt with an excellent customer service representative named Jamie. The company refunded 30% of my purchase since the return shipping cost exceeded the price of the mobile.
Giftfors 回复2026-08-24
Dear Kurt Karpavich
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
I received my order awhile back. All was good. I tried to purchase again, but I’m having trouble getting on the website. Every time I try to get on I receive a bad URL message.
Giftfors 回复2026-08-18
Dear Martin Foley
We sincerely apologize for the situation you encountered.
We take the online shopping experience very seriously. We have implemented improvements regarding the technical issues you reported:
If you are still unable to complete your order or are concerned about unusual charges during the payment process, please feel free to contact us:
Customer Service Email: [email protected]
We are committed to continuously optimizing website performance and user experience to provide you with a smoother and more secure shopping experience. Thank you for your understanding and support!
Best regards
Olivia
I am very happy with the service and delivery. I would recommend them to my friends.
Giftfors 回复2026-08-18
Dear Vicki
We are honored and grateful to learn that you are willing to recommend our store to others.
Word-of-mouth recommendations are the most sincere and powerful affirmation of our products and services, and this trust means a lot to us.
🔁 We will continue to uphold quality standards and optimize the shopping experience, striving to provide every customer with a satisfying experience worthy of recommendation and return purchase.
Thank you again for your support and trust, and wish you a happy life!
Best regards
Olivia
This order that I placed had a problem when I got it. I told them about it and they went out of their way to correct it and send anything else of the same value. They were very friendly and wonderfully generous because they did not charge any shipping or Customs charges. They are even making this shipment express. So this was a fabulous place to shop!
Giftfors 回复2026-08-17
Dear Connie Pitkin
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Jamie is a credit to your company. He stayed in touch with me through ordering , shipping and delivery. Quality starts with the people behind the scenes ! You definitely found one of the great ones !
Giftfors 回复2026-08-04
Dear Martin Foley
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
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