Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally helpful staff, noting that customer support representatives always respond quickly to questions and resolve problems effectively. Many individuals genuinely appreciate the smooth website navigation and the continuous dedicated assistance provided by team members throughout the entire purchasing journey.
However, some people mentioned that shipments frequently experienced unexpected delivery delays or that received items did not accurately match online product descriptions. Shoppers also noted occasionally receiving physically damaged goods, missing pieces, or completely incomplete orders hidden inside their delivery packages. Others felt frustrated when tracking information was unclear or when waiting extended periods for a resolution.
They were very helpful and worked with me Thank you
Giftfors 回复2025-09-18
Dear Sherrie,
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
I ordered the item on July 7th and it is currently August 31st, still no product. No response from them after many inquiries.
Giftfors 回复2025-09-01
Dear Cindy,
Thank you for your patience and we are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy the shopping experience you deserve.
If you haven't received your package yet or need further confirmation on the current shipping status, please feel free to contact us at any time:
Customer Service Email: [email protected]
Upon receiving your email, we will prioritize verifying your tracking information and provide appropriate solutions if necessary. Thank you again for your understanding and support. We will continue to optimize our logistics processes to provide you with more efficient delivery services.
Wish you a happy life!
Best regards
Olivia
Beware Beware Beware
Product took 2 months to arrive
Was a pitiful replica of product advertised
Paid nearly $70AUD worthy of the bin. Not the intended Birthday present a month late and shocking imitation of what was expected
Giftfors 回复2025-09-01
Dear Susan, hello!
We are deeply sorry to hear that you had an unpleasant experience with this purchase.
Regarding issues with shipping time and product quality, we will immediately forward your feedback to the relevant departments to evaluate and continuously optimize our supply chain and quality control processes.
If you require assistance, please contact us at [email protected].
We will have a dedicated representative to assist you. We hope to regain your trust in the future.
Best regards
Olivia
After waiting a month for paid product I contacted them inquiring about delivery status. I was asked to wait another 2 weeks. Refund was quickest thing with this company. Never again
Giftfors 回复2025-09-01
Dear Customer,
We sincerely apologize that your purchase did not meet your expectations and deeply regret the inconvenience.
We have taken note of your feedback regarding shipping delays and customer service issues and are working to optimize our shipping process and customer service response efficiency to improve service quality.
If you would like further communication or assistance with your order, please feel free to contact us at [email protected]. We will follow up with you as soon as possible.
Thank you for your understanding and feedback.
Best regards
Olivia
Six weeks for me to receive my product. Product was only a glass container in the pictures it shows that it’s filled with the cocktail of your choice. They ask you when you order it what cocktail you prefer
Giftfors 回复2025-09-01
Dear Kim!
We are deeply sorry to hear that your shopping experience did not meet your expectations. We sincerely apologize for this.
We always prioritize product quality and customer satisfaction. I will forward your valuable feedback to the relevant team for further improvement.
If you still need assistance, please feel free to contact us at [email protected]. We are committed to providing further support and solutions.
Thank you for your feedback and look forward to providing you with a better experience in the future.
Best regards
Olivia
I ordered and the tracking number provide tracks nothing. When I sent an email it came back as the email address is false and I have never gotten my order. I have no way to contact this company. I am going to file fraud with my bank so I can get my money back. HORRIBLE company!!!
Giftfors 回复2025-09-01
Dear Customer,
We sincerely apologize that your shopping experience did not meet your expectations. We understand your concerns and take your feedback very seriously.
If you have not received your package, it is most likely due to a shipping delay or incorrect address information. To assist you as quickly as possible, please contact us at [email protected] and provide your order number. We will prioritize verification and process your shipment or refund.
Thank you for your patience. We promise to do our best to resolve your issue.
Best regards
Olivia
Scam, scam, scam
I purchased an expensive item from them back in July, after 6 weeks of not receiving it I requested a refund through PayPal.. This company then sent PayPal a delivery date claiming it was delivered the literal day I requested a refund and sent me a email stating it was no longer available in the warehouse and production had stopped so I could choose another product worth 15.00 more than my original item. PayPal denied my claim because the company tracking said delivered. I requested a refund with the company instead of a new item and I have not received any further emails from the company or the refund. I’m stop fighting with PayPal as well who continues to side with the very sleazy seller who knows how to work the system. I have a feeling I will eat the cost but I hope this finds you well before you end up like the rest of us dealing with this horrible company
and most likely fake site
Giftfors 回复2025-09-01
Dear Melissa,
Thank you for your patience and we are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy the shopping experience you deserve.
If you haven't received your package yet or need further confirmation on the current shipping status, please feel free to contact us at any time:
Customer Service Email: [email protected]
Upon receiving your email, we will prioritize verifying your tracking information and provide appropriate solutions if necessary. Thank you again for your understanding and support. We will continue to optimize our logistics processes to provide you with more efficient delivery services.
Wish you a happy life!
Best regards
Olivia
The product is awesome, good quality and has a good weight to it. Zero complaints about the figurine. Just have a lot of patience for delivery time, it takes a good minute. Very worth it though! Also customer service was great, I didn’t have patience with them like I should have, but they showed plenty of patience with me.
Giftfors 回复2025-09-01
Dear Seana,
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and patient communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
If you have any questions about purchasing or using our products in the future, please feel free to contact us. We will continue to provide you with professional support.
Contact Information: Customer Service Email: [email protected]
Best regards
Olivia
Unfortunately the timing of getting my product did not fall in line with when I needed it. I reached out and got great customer service, full refund and even a human response that was very caring to my friend who I was purchasing the item for
Giftfors 回复2025-09-01
Dear Adina,
Hello! We are delighted that you are satisfied with our excellent service. We always adhere to the "customer-centric" service philosophy.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Contact Information: Customer Service Email: [email protected]
Thank you again for your evaluation and support. We wish you a happy life.
Best regards
Olivia
When I got concerned on my order I got quick email response. Excellent customer service!
Giftfors 回复2025-09-01
Dear Veronica,
Hello! We are delighted that you are satisfied with our excellent service. We always adhere to the "customer-centric" service philosophy.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Contact Information: Customer Service Email: [email protected]
Thank you again for your evaluation and support. We wish you a happy life.
Best regards
Olivia
placed order for item listed as in stock- week later contacted co for tracking and was told my item is being shipped from warehouse and that would take 30 days snd then 5-7 days for delivery- the co continued to offer me discounts to buy more but i canceled and i did get refund— very very shaky company and would never again fall for their deceptive business p
Giftfors 回复2025-09-01
Dear Customer,
We sincerely apologize that your purchase did not meet your expectations and caused you inconvenience. We take your concerns very seriously and have noted and reported them to the relevant departments. Due to the delay in updating inventory and logistics information, we apologize for any misunderstandings.
We confirm that your refund has been successfully processed. Please rest assured. We will further optimize our inventory management and shipping processes to ensure greater transparency and more efficient service.
Thank you for your feedback, which is invaluable to our efforts in improving our service.
We wish you a happy life!
Best regards
Olivia
Horrible company! I would give no stars. You can't communicate with them and the product wasn't even close to the item I that I thought I was getting. BEWARE Don't order anything from them.
Giftfors 回复2025-09-01
Dear Customer:
Thank you very much for your feedback. We are deeply sorry for the situation you encountered.
We take your concerns seriously and are willing to further investigate and resolve them. To expedite our response, please:
Contact us: [email protected]
We promise to provide returns, exchanges, price difference compensation, or other reasonable solutions based on the results of our investigation to protect your legitimate rights and interests.
Once again, we sincerely apologize and look forward to your response so that we can address your issue as quickly as possible.
Best regards
Olivia
What was advertised wasn’t even close to what was received. I paid a premium for the item and it wasn’t worth it. I took pictures and wish I could show what I bought vs. what I actually got.
Giftfors 回复2025-08-05
Dear Customer，
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
Regarding your feedback regarding "the product did not match the advertisement," we take it very seriously and sincerely invite you to:
Provide your order number and photos of the product you received;
If convenient, you may also attach a screenshot or description of the product you requested.
We will promptly verify and appropriately address your concerns, including but not limited to replacement, compensation, and other reasonable options, to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
If I could put negative or zero stars definitely would finally got my item the crown 18 wheeler thing that was going to be a gift after waiting 4 weeks for them to stop giving excuses and ship it out had to wait another month and a half to have it shipped to my house which got lost somewhere of course said was delivered on last Saturday but wasn’t until I raised cane today 3 days later that I finally recieved the package and no damage to the outside but on the inside wasn’t packaged up properly and totally destroyed waited almost 2 whole months on garbage!
Giftfors 回复2025-09-01
Dear Eric,
We sincerely apologize for the damaged item you received. This was not the shopping experience we expected, and we are deeply sorry.
To resolve this issue as quickly as possible, please contact us via the following email address. We will promptly verify the situation and provide appropriate compensation or a solution:
Customer Service Email: [email protected]
Once again, we sincerely apologize for this inconvenience and thank you for your patience and trust.
Best regards
Olivia
They advertised a specific product that was very different from others found elsewhere online. A unique shape. I paid premium for this. Instead, they sent me the cheaper, generic version. I only noticed once I opened the package to take a look. I could have bought that generic product for less than half the price they charged me. Total scam.
Giftfors 回复2025-08-05
Dear Jay:
Thank you very much for your feedback. We are deeply sorry for the situation you encountered.
Regarding the suspected counterfeit product you received, we take this matter very seriously and are willing to further verify and resolve it for you. To expedite our response, please:
Provide your order number;
Attach photos of the product you received and contact us:[email protected]
We promise to provide a return, exchange, price difference compensation, or other reasonable solution based on the results of our verification to protect your legitimate rights and interests.
Once again, we sincerely apologize and look forward to your response so that we can address your issue as quickly as possible.
Best regards
Olivia
We ordered from here in May. It's August. No customer service, no tracking, no nothing. SCAM!!
Giftfors 回复2025-08-05
Dear Julie,
Thank you very much for your feedback. We apologize for the delay in receiving a response while you were trying to contact us.
This is not the standard of service we expect. We understand your frustration and dissatisfaction and sincerely apologize.
We have thoroughly reviewed our customer service records and are currently optimizing our processes to ensure that every customer's needs are addressed promptly and appropriately.
To expedite your response, please contact us directly at any of the following email addresses. We will prioritize your assistance:
Customer Service Email: [email protected]
We sincerely hope to regain your trust and understanding, and thank you for giving us the opportunity to improve our service.
Best regards
Olivia
I ordered something on July 7 2025
STILL HAVE NOT RECEIVED my order! Can’t get any response from them, just total run around. Can’t get my money back due to non response. I’ll be disputing through my credit card company.
TOTAL SCAM!!! BUYER BEWARE! SCAM SCAM SCAM!
Giftfors 回复2025-08-04
Dear Customer,
Thank you for your patience and we are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy the shopping experience you deserve.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: [email protected]
Upon receiving your email, we will prioritize verifying your tracking information and provide appropriate solutions if necessary. Thank you again for your understanding and support. We will continue to optimize our logistics processes to provide you with more efficient delivery services.
Wish you a happy life!
Best regards
Olivia
After I made this online purchase, I wished I had ordered the larger version. The one I bought will be too tiny, I thought. But when it arrived yesterday, I was absolutely thrilled with my tiny Godzilla. It is just adorable! It is smiling! Better than the picture online. Only thing I've impulsively bought online recently that turned out to be better than I expected. Thank you.
Giftfors 回复2025-08-04
Dear Lee,
Hello! We are very pleased to hear that you are satisfied with your purchase and that our product performed as expected.
✨ Thank you for your recognition of our product quality and service. This is not only a recognition of our team's efforts, but also a source of motivation for continuous improvement.
If you have any questions or suggestions during future use, please feel free to contact us. We are always here to support you.
Contact Information: Customer Service Email: [email protected]
We look forward to serving you again. We wish you a happy life and a good mood every day!
Best regards
Olivia
No stars at all! No order number, no tracking number and no replies back from my emails. Big scam!
Giftfors 回复2025-08-04
Dear Madaf,
Thank you for purchasing our products and sincerely apologize for not receiving your order confirmation or shipping information.
1. We take this matter very seriously and will take the following steps to assist you:
2. Verify that your order has been successfully paid and the shipping order has been generated;
3. Check the email delivery status in your system; we recommend checking your spam or other folders;
If necessary, we will resend the confirmation email and shipping tracking information.
To expedite your inquiry, please contact us via the following email address:
Customer Service Email: [email protected]
We will respond within 24 hours and provide a solution.
Thank you for your understanding and support, and we are committed to ensuring your shopping experience is as good as possible.
Best regards
Olivia
00000 stars
FAKE website. Fake photo. Received a product that was giving me the middle finger. Basically telling me they took my money! I ordered the The Oregon Duck Whiskey Bottle Jameson × 1 and got a glass duck giving me the middle finger.
Giftfors 回复2025-08-04
Dear Mary,
We take your question about the discrepancy between the product and the advertisement very seriously and deeply regret it.
We understand that product discrepancies can impact your shopping experience. To this end, we will:
1. Immediately review the product images and optimize the page display.
2. If the product you received is seriously inconsistent, we will provide a reasonable solution, such as a replacement or refund.
3. Please contact us and we will address your concerns promptly.
Customer Service Email: [email protected]. This feedback is very important to us, and we will continue to improve to ensure more accurate and transparent product presentation.
We sincerely apologize for the inconvenience caused and thank you for your understanding and support. If you have any further questions, please feel free to contact us and we will do our best to assist you.
Best regards
Olivia
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