Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally helpful staff, noting that customer support representatives always respond quickly to questions and resolve problems effectively. Many individuals genuinely appreciate the smooth website navigation and the continuous dedicated assistance provided by team members throughout the entire purchasing journey.
However, some people mentioned that shipments frequently experienced unexpected delivery delays or that received items did not accurately match online product descriptions. Shoppers also noted occasionally receiving physically damaged goods, missing pieces, or completely incomplete orders hidden inside their delivery packages. Others felt frustrated when tracking information was unclear or when waiting extended periods for a resolution.
DO NOT ORDER FROM GIFTFORS. TOTAL SCAM!!!! YOU WILL NOT GET YOUR ORDER!!!! ALL THEY DO IS TAKE YOUR MONEY!!!!! YOU HAVE BEEN WARNED!!!!! CHECK OUT THE BBB WARNING BEFORE YOU ORDER.
Giftfors 回复2026-05-08
Dear Michael
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 [email protected]
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I love my lil knife and everyone was so helpful in keeping in the loop during transit....thanks to everyone
Giftfors 回复2026-04-20
Dear Tammie
Hello! We are very pleased that our product met your expectations and thank you for your recognition of our honesty and integrity.
✅ Product consistency with description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support, and we look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
did not get what I ordered,I ordered a Detroit lions whisky decanter and got an eagle
Giftfors 回复2026-04-01
Dear Tim
We apologize for the serious error in processing this order.
Please rest assured that we take this matter very seriously and will fully cooperate with you in the investigation and follow-up.
To expedite further communication, please send your information to one of the following email addresses, and we will assign a dedicated person to assist you with a priority resolution:
Customer Service Email: [email protected]
Once again, we sincerely apologize for the inconvenience and appreciate your feedback, which will drive us to continuously improve our service.
Best regards
Olivia
I had a little problem with my order but the staff was able to straightened out the situation! They were very friendly and always had a solution on how we can get back on track! Thank You!
Giftfors 回复2026-03-28
Dear Louis
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
This is not an honorable website. They claimed item would be shipped 3 days from day of order ordered superbowl shirts 2 weeks before superbowl recieved items day after superbowl. Kept asking them to cancel if I woukd not get items on time they kept giving me the run around asked to return items which by the way the Puerto Rican flag on item is pink white and blue instead of red, white and blue. But they keep giving me the run around. I wanted to return the shirts they stopped answering. I reported them to my credit card company and also to the NJ business association. It is not a good practice.
Giftfors 回复2026-02-24
Dear customer,
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: [email protected]
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Mia has been exceptional and hands on through this entire situation. She is fast with response. She truly turned what I thought was a bad experience into a great and incredible experience. I habe order here before and with people like Mai representing giftors I will continue and refer to family and friends
Giftfors 回复2026-02-06
Dear Aubree
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Although it took longer than expected to receive my order. Molly was very helpful and responded very quickly to my email inquiries. I am pleased with the hats that I received.
Giftfors 回复2026-01-23
Dear gary kelly
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
Total scam! Do not order anything from this company!!!
Giftfors 回复2026-01-04
Dear Maura
We understand your concerns regarding your order and sincerely value every customer's feedback. Please be assured that we are not a scam. Our products, orders, and after-sales service are all authentic and verifiable, and we have received positive customer reviews.
If you encounter any issues with your order, please contact us at [email protected]. We will carefully investigate and assist you in resolving the issue as quickly as possible.
We look forward to the opportunity to clarify any misunderstandings and provide you with a better service experience.
Best regards
Olivia
It took quite a while to get the “Resist” frog figurine, but it is really cute. I thought it was a funko pop, but it is not. It is much cuter and it’s a good quality! It was worth the wait. The sellers were fast with responses to my email. They kept me up to date on the progress. I would buy this again!
Giftfors 回复2025-12-18
Dear Jennifer
Hello! We are very pleased to hear that our product has exceeded your expectations.
✨ Thank you for your recognition of our product quality and service. This is not only a recognition of our team's efforts, but also a source of motivation for continuous improvement.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We are always here to support you.
We look forward to serving you again and wish you a happy life and a good mood every day!
Best regards
Olivia
Update: was told ships in 2 weeks by one agent 🤔 which I then stated, Great! It has been 3 weeks since I ordered" & then told by another agent, She expects all orders to ship in 7 days. I have asked for a cancellation and refund to my BC. Let's see how long it takes them to come up with an excuse why they cannot refund. SCAM
Not sure what went wrong, I only received one email after I ordered the item on 11/26. It is now December 15th, I haven't received anything. No shipping information, no communication. Nothing. I see the charges, I'm beginning to think this is a scam. Order number giftfors237881
Giftfors 回复2025-12-16
Dear Sherry
We sincerely apologize that this purchase did not meet your expectations.
We have taken note of your feedback regarding shipping delays and customer service issues and are working to optimize our shipping process and customer service response times to improve service quality.
If you would like further information or assistance with your order, please feel free to contact us at [email protected]. We will follow up with you as soon as possible.
Thank you for your understanding and feedback.
Best regards
Olivia
While there was an issue with my order both Mia and Heidi took care of it without any hassle. Both were courteous and professional throughout the process. Thank you.
Giftfors 回复2025-12-12
Dear BB76
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I had a issue with my order, they apologized and gave me options for them to correct it. I am pleased so far.
Giftfors 回复2025-12-12
Dear Christi Lee
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
My order was delivered cracked and they replaced it in one day. Such great customer service. I got my new one and I love it!
Giftfors 回复2025-11-28
Dear Dawn
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Dear Stephen
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Shopping & ordering on the website is quite easy to navigate, and the customer support is top notch.
My order became lost in transit, and the support representatives quickly addressed the issue. Since the item ordered was currently not in stock they issued a refund for the total amount plus a 20% off code for a future order.
I'm looking forward to doing business with them again in the future.
Giftfors 回复2025-11-18
Dear BBlake
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I received my order in a timely manner. I had questions and the seller responded very quickly and resolved all my questions.
Giftfors 回复2025-11-13
Dear Sherry
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Dear Yana K
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
It took awhile but I am happy with the product when it finally arrived.
Giftfors 回复2025-11-12
Dear Glen
Thank you very much for your positive feedback.
Knowing that you had a smooth and worry-free delivery experience is a testament to our rigorous shipping process.
🚚 We will continue to optimize our delivery system to ensure stable and efficient logistics services for you and all our customers.
If you have any questions or suggestions, please feel free to contact us. We will be happy to assist you.
Thank you again for your trust and support. We wish you a happy life!
Best regards
Olivia
Dear Jules
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
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