Thank you for your feedback, John, and we are sorry to hear the service was buggy and did not work well. Please reach out to our support team at [email protected] with your account details so they can look into what happened. Our troubleshooting guide may also help: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems. Best regards, The GigSky Team
Hello Bruno, thank you very much for your feedback. We are glad to hear that using the GigSky eSIM was a great experience, that the app was comprehensive and clear, and that the installation was easy and intuitive to meet your needs. Best regards, The GigSky Team.
W
Website User · 写过 3 条评价 · 已认证 · 体验于 2026-07-16 ·
★★★★★
第一次
我第一次在 GigSky 上使用 eSIM,给我留下了深刻的印象
GigSky 回复2026-08-02
Hello, thank you very much for your wonderful feedback. We are thrilled to hear that your first time using an eSIM with GigSky was a thoroughly impressive experience. Best regards, The GigSky Team.
Thank you for your feedback, and we are glad the credit card benefit kept you connected while travelling overseas! We are sorry the coverage was not always at its best; this can sometimes be affected by local carrier availability and network congestion in certain areas. Best regards, The GigSky Team
I
Ivan Chihuala · 写过 1 条评价 · 已认证 · 体验于 2026-07-26 ·
★★★★★
服务很好。
GigSky 回复2026-08-02
Thank you for your feedback, Ivan, and we are glad the service was good! Best regards, The GigSky Team
L
Liz · 写过 2 条评价 · 已认证 · 体验于 2026-08-02 ·
★★★★★
在西班牙和英国使用 GigSky 作为...
在西班牙和英国使用 GigSky 作为 Visa Signature 和 Infinite 福利的一部分。惊人的!他们应该更多地宣传这一好处,我能够在旅途中获得免费的高速数据。
GigSky 回复2026-08-02
Hello Liz, thank you very much for your review. We are delighted to hear that you used GigSky in Spain and England as part of your Visa benefits and enjoyed free high-speed data on your trip. Best regards, The GigSky Team.
C
Customer · 写过 2 条评价 · 已认证 · 体验于 2026-07-26 ·
★★★★★
易于安装且运行良好
J
John Segura · 写过 1 条评价 · 已认证 · 体验于 2026-08-02 ·
★★★★★
很大的好处
这是一个极好的好处;我拥有持续且优质的 5G 连接。
S
Saif Othm · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·
★★★★★
这很有帮助
GigSky 回复2026-08-02
Thank you for your feedback, Saif, and we are glad the service was helpful! Best regards, The GigSky Team
S
Sc · 写过 2 条评价 · 已认证 · 体验于 2026-07-25 ·
★★★★★
有点参差不齐,但大部分都很好
GigSky 回复2026-08-02
Thank you for your feedback, and we are glad the service was mostly good! We are sorry about the occasional spottiness; this can sometimes be caused by local network congestion or coverage in certain areas. Best regards, The GigSky Team
Thank you for your feedback, Franz, and we are sorry about the intermittent data cuts despite having signal. Having signal does not always guarantee a stable data connection, as this can sometimes be caused by local network congestion or carrier routing in certain areas. For troubleshooting tips, please visit: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems. Best regards, The GigSky Team
使用 Visa Infinite 卡附带的免费 eSIM。显然,我喜欢它是免费的,但有几次数据在伦敦市中心一路下降到边缘速度,甚至在重新启动/循环飞行模式后仍然存在。
GigSky 回复2026-08-02
Thank you for your feedback, Kyle, and we are glad the free benefit was useful! We are sorry about the drops to Edge speeds in London. Even in major cities, network congestion or local carrier routing can sometimes cause the device to fall back to older network types. If toggling Airplane Mode did not help, manually selecting a network in your device settings can sometimes resolve this. For more tips, please visit: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems. Best regards, The GigSky Team
Thank you for your feedback, Lora, and we are sorry to hear the cruise connectivity did not meet expectations. At sea, connectivity depends on satellite and local carrier availability in each area, which can vary significantly depending on the route and distance from shore. For more information on how cruise plans work, please visit: https://support.gigsky.com/hc/en-us/articles/20983980961938-Cruise-Land-and-Sea-Only-eSIM-data-plans. Please reach out to our support team at [email protected] with your account details so they can review your case. Best regards, The GigSky Team
M
Maria Agnes · 写过 2 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
我无法打开视频和照片...
我在外面时无法打开视频和照片。
GigSky 回复2026-08-02
Thank you for your feedback, Maria, and we are sorry to hear you were unable to open videos and photos while outside. This can sometimes be caused by slower network speeds or local network congestion in certain areas, as video and photo loading requires more bandwidth. For more information, please visit: https://support.gigsky.com/hc/en-us/articles/205496168-Why-is-my-data-speed-slow-at-times. Best regards, The GigSky Team
P
P T · 写过 1 条评价 · 已认证 · 体验于 2026-06-20 ·
★★★★★
注册相对容易并且…
注册和激活相对容易。互联网服务完美无缺。
GigSky 回复2026-08-02
Hello! thank you for sharing your experience. We are glad to hear that you found it relatively easy to sign up and activate, and that your internet service was flawless. Best regards, The GigSky Team.
A
Anru · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
欧洲 eSIM VISA 优势显着
VISA 的好处非常有用,尤其是更高级别的好处。对于我们访问的两个欧洲国家来说,数据都是可用的并且速度足够快。
用户体验可以更好。目前尚不清楚如何将 esim 从一台设备移动到另一台设备。为了避免通常的删除然后重新安装的舞蹈,比赛很长一段时间以来都采用了“one-esim-wins-it-all”的方式。
GigSky 回复2026-08-02
Thank you for your feedback, and we are glad the Visa benefits were useful and the data was fast enough across both European countries! We appreciate your feedback on the user experience and eSIM transfer process; that is a valuable suggestion we will take on board. For guidance on managing your eSIM across devices, please visit: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems. Best regards, The GigSky Team