Explore seamless global connectivity with GigSky's eSIM services. Enjoy international data plans, prepaid options from 1GB to unlimited, and reliable network coverage in 190+ countries and on 200+ cruise ships. Stay connected on-the-go with exclusive features like complimentary data for Visa cardholders and connectivity on cruises and flights. Try our free 100MB eSIM plan today! Perfect for travel data, mobile roaming, and more.
Written by the business, not verified by us.GigSky (gigsky.com) has a 4.1 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 75% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the smooth installation process and find these digital data plans extremely helpful for staying connected effortlessly while traveling internationally. Travelers frequently mention that the network coverage works wonderfully across various popular global destinations, making their entire trips much smoother and completely stress-free. Some reviewers were not happy with connection speeds, noting that the mobile internet could occasionally become very slow, heavily restricted, or completely unresponsive. A few individuals also experienced trouble getting a proper signal in certain specific foreign locations or during particular challenging portions of their trips.
Auto-generated from all reviews of this business. For reference only.It is great to use GigSky. Hope Gigsky will provide more discount and promotion plans from time to time. When I top up additional plan, I hope to add new plan on top of current plan in order to avoid any waste of expiring plans.
No data whatsoever for the vast majority of our time on the cruise ship, which sailed from Port Canaveral, Florida to Nassau, Bahamas, then to Cozumel and Costa Maya, Mexico, then to Bahamas again, and finally back to Port Canaveral, Florida. All our friends had the same frustrating experience. I wasted $100 CAD on GigSky’s cruise and land data plan. Not gonna use GigSky again.
Thank you for your feedback, Spike, and we are sorry to hear you had no data for most of your cruise across Port Canaveral, Nassau, Cozumel, and Costa Maya. Connectivity at sea depends on available coverage in each area, and the ship's cellular service is turned off within 12 nautical miles of land, which can result in extended periods without a connection depending on the route. For more information on how cruise plans work, please visit: https://support.gigsky.com/hc/en-us/articles/20983980961938-Cruise-Land-and-Sea-Only-eSIM-data-plans. Please reach out to our support team at [email protected] with your account details so they can review your case. Best regards, The GigSky Team
Some spots in Las Vegas I was disconnected or had no signal when everyone else around me was connected. I also never seemed to get full speed after being throttled for the day. It was always slow for the remainder
Thank you for your feedback, Kevin, and we are sorry about the disconnections in some spots in Las Vegas while others around you stayed connected. This can sometimes be caused by device settings or local carrier routing. Regarding speeds after throttling, please note that on unlimited plans, speeds reset the following day rather than staying slow indefinitely; if this was not your experience, please reach out to our support team at [email protected] with your account details. Best regards, The GigSky Team
When it worked it was great, but unfortunately for the first 9 days of my trip the service only worked in 1 of 5 countries I visited. Once I eventually emailed customer service I was fixed up within a day, but it really should have been easier. It is hard to squeeze in tech support when on vacation, especially when you are only connected when using WiFi. At a minimum the steps they had me take to get it working should have been included in the online support.
Thank you for your feedback, Greg, and we are glad the service was great once it worked and that our support team was able to fix things within a day! We are sorry it only worked in 1 of 5 countries for the first 9 days of your trip. We appreciate your feedback on including clearer setup steps in our online support resources; that is valuable input we will take on board. Best regards, The GigSky Team
Helps me to check messages but some location can't connect and no signal
Thank you for your feedback, Cammy, and we are glad the service helped you check messages! We are sorry some locations had no signal or connection. Coverage can vary depending on local carrier availability in certain areas. Best regards, The GigSky Team
Worked excellent! No issues at all. Thank you Scotia Visa infinite Passport!
Very helpful during travel. Incase stops working try switching to airplane mode n back and it starts working. Network is spotty in remote areas but good in cities. I hope they gave me 7 days more
For the princess cruise 100mb compliment data, I have trouble getting any connection. I was able to use the direct cruise data package anyway. I tried different phone data setting, but no success. As for land roaming, it was good. Wish it has better and easier instruction for the cruise data connection
Thank you for your feedback, Doug, and we are glad the land roaming worked well! We are sorry about the difficulty getting the complimentary cruise data to connect. For information on how cruise plans work, please visit: https://support.gigsky.com/hc/en-us/articles/20983980961938-Cruise-Land-and-Sea-Only-eSIM-data-plans. We appreciate your feedback on improving the cruise setup instructions; that is valuable input we will take on board. Best regards, The GigSky Team
Updated: After Gigsky’s response i want to clarify that I knew that we had to be farther out before it would work. At no point did it work correctly. I have used Airelo and others overseas and had no issues. We are not inept people . We are people who trusted this company to provide a service that did not work for us. Original review:I went on a 7 day cruise out of Galveston last week. I am a very tech savvy person and installed it correctly. I made sure the settings were correct. Both me and my wife could not get any service in the Gulf. Sometimes when we go close to land, we would get service, but also we would get cell service. this is not a developed option for travelling in the gulf.
Hi Danny! Thank you for the detailed feedback, and we're sorry to hear that you and your wife weren't able to get any service in the Gulf during your 7-day cruise out of Galveston, especially given how carefully you'd set everything up. We'd like to clarify that cruise plans are designed to work once the ship is 12 nautical miles or more from land, so connectivity isn't expected within that range, which may explain why service only came through closer to land, alongside regular cell service becoming available at those points. If you'd like us to look into your specific case, please reach out to our support team at [email protected] with your account details so we can assist you.
In some areas it said I had 5g but the data lagged. Overall super easy to use and navigate installation.
Hi Samantha, thank you so much for the review! We're really glad installation and navigation were super easy overall. Thanks also for flagging the lag you experienced in some areas even with a 5G indicator showing, that kind of mismatch is helpful for us to know as we keep working on improving reliability. We hope to be part of your next trip too! Best Regards, the GigSky Team
The data worked and worked well while I was in Las Vegas. It was somewhat easy to activate the complimentary data. I had to do a little digging on how to activate it on your website but that was fine. I can imagine for some people it may not be as easy for them. But that would be because they don't understand how a e-sim works on their mobile device. Overall I thought it was great because the data worked well and easy enough for me to connect and get things going. Thank you
Installing and activating the Gigsky was easy and simple. Signal wasn't great at Aruba. Not sure if its the fault of the service provider in Aruba or Gigsky.
Thank you for your feedback, Kevin, and we are glad the installation and activation were easy and simple! We are sorry the signal was not great in Aruba; this can sometimes be caused by local carrier coverage in that area. Best regards, The GigSky Team
The GigSky Visa complimentary data plan was very convenient during my trip. The setup was quick and easy, and I was able to connect as soon as I arrived. . It gave me peace of mind and made travelling much easier. I would definitely use GigSky again on future trips.
Hello Eloá, thank you for sharing your experience. We are thrilled to hear that the GigSky Visa complimentary data plan was very convenient, quick and easy to set up, and connected right upon your arrival. We are glad it provided peace of mind during your trip, and we look forward to keeping you connected on your future travels. Best regards, The GigSky Team.
This is by far the best travel companion anyone can have. The ease of connecting with loved ones and getting to access services in new cities is so awesome. Previously Iwe used to be at the mercies of free wifi everywhere, now I'm providing Hotspot for my family. I'm never traveling out without Gigsky!
Hello Augustine, thank you for sharing your experience. We are thrilled to hear that GigSky has become your favorite travel companion, making it easy to connect with loved ones, access services in new cities, and share hotspot data with your family without relying on public Wi-Fi. We look forward to keeping you and your family connected on all your future travels. Best regards, The GigSky Team.
Great service always 5G, no issue. I had a 7 day unlimited for London and a 10Gb all around the world. When I arrived in Belgium, it switched automatically. Always used Airalo, Gigsky is now my esim provider.
Thank you for your feedback, Anne, and we are so glad the service was always 5G with no issues, and that it switched automatically when you arrived in Belgium! We are thrilled GigSky is now your go-to eSIM provider. Best regards, The GigSky Team
The app is very easy to use and the internet worked really well. I recommend it!
Thank you for your feedback, Vanessa, and we are so glad the app was easy to use and the internet worked really well! We appreciate the recommendation. Best regards, The GigSky Team
Love the complimentary data. Esim is very easy to install
Thank you for your feedback, Sheila, and we are so glad you love the complimentary data and that the eSIM was very easy to install! Best regards, The GigSky Team
Very easy to set up and competitive rates. However connection at China is inconsistent and slow at times. Connection and Taiwan and Japan is good.
Hi Chung, thank you so much for the detailed review! We're really glad setup was easy and the rates felt competitive, and that the connection worked well for you in Taiwan and Japan. We also appreciate you flagging the inconsistency in China specifically, network conditions there can vary more than other regions due to local infrastructure, but that kind of country-specific feedback is genuinely useful for us. Hope to be part of your next trip too! Best Regards, the GigSky Team
Easy to install and activate and worked very well!
Thank you for your feedback, Deepti, and we are so glad the installation and activation were easy and everything worked very well! Best regards, The GigSky Team
Every time I’ve used it in the UK the connection has been bad, I have to frequently change between networks to restore a data connection as it disappears every time I go into a store. The network is slow. I haven’t tried it in other countries.
Hi Yael! Thank you for the feedback, and we're sorry to hear that every time you've used it in the UK the connection has been poor, needing to frequently switch networks to restore data, especially with it disappearing whenever you enter a store, and that the network overall has felt slow. Network performance can sometimes be affected by local carrier routing, congestion, or coverage in certain areas, including indoor environments like stores, which may explain what you experienced. We always recommend checking our troubleshooting guide as a first step, as it covers a range of solutions that can help: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems If you'd like us to look into this further, please reach out to our support team at [email protected] with your account details so we can assist you.
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