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Electronics & Technology

GigSky

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224 reviews

4.1224 reviews
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About GigSky

Data updated
Website
gigsky.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
224 reviews
Replies to negative
94% (33/35)
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About this business

Explore seamless global connectivity with GigSky's eSIM services. Enjoy international data plans, prepaid options from 1GB to unlimited, and reliable network coverage in 190+ countries and on 200+ cruise ships. Stay connected on-the-go with exclusive features like complimentary data for Visa cardholders and connectivity on cruises and flights. Try our free 100MB eSIM plan today! Perfect for travel data, mobile roaming, and more.

Written by the business, not verified by us.

Is GigSky legit?

GigSky (gigsky.com) has a 4.1 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 75% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the smooth installation process and find these digital data plans extremely helpful for staying connected effortlessly while traveling internationally. Travelers frequently mention that the network coverage works wonderfully across various popular global destinations, making their entire trips much smoother and completely stress-free. Some reviewers were not happy with connection speeds, noting that the mobile internet could occasionally become very slow, heavily restricted, or completely unresponsive. A few individuals also experienced trouble getting a proper signal in certain specific foreign locations or during particular challenging portions of their trips.

Auto-generated from all reviews of this business. For reference only.

What people say

If you have a visa card its totally worth it

Cheap prices fast internet. If you have a visa card you have great discounts

Reply from GigSky2026-08-24

Hello Geronimo, thank you for sharing your feedback. We are glad to hear that you enjoyed fast internet at cheap prices and appreciated the discounts available with your Visa card. Best regards, The GigSky Team.

It only works one percent of time.

It only works one percent of time. Worthless. I will not recommend GigSky eSIM especially their Cruise eSIM. Waste money.

Reply from GigSky2026-08-24

Hello Warren, thank you for sharing your feedback. We sincerely apologize for the frustration and poor experience you had with your connectivity and Cruise eSIM. Connectivity while at sea on a cruise depends entirely on the availability of maritime coverage in each specific geographic area. Because your experience involved technical plan issues, severe service disruption, and billing concerns, please reach out directly to our support team at [email protected] with your account details so we can investigate your case and assist you with resolution options. Best regards, The GigSky Team.

The network was very good all over the…

The network was very good all over the Europe, no complaints. I will always use Gigsky for my future travels.

Reply from GigSky2026-08-24

Hello Arpan, thank you for sharing your experience. We are thrilled to hear that you had very good network coverage all over Europe with no complaints, and we look forward to keeping you connected on all your future travels. Best regards, The GigSky Team.

Lost signal sometimes

I appreciate the complimentary data plan. However, sometimes I lost signal during the 2 weeks I'm in Taiwan, causing some inconvenience when I need to access the internet.

Reply from GigSky2026-08-24

Hello Penny, thank you for sharing your feedback. We are glad to hear that you appreciated the complimentary data plan. We apologize for the occasional signal loss and inconvenience you experienced during your two weeks in Taiwan. Network coverage and signal stability can fluctuate depending on local carrier infrastructure, roaming partner routing, and terrain. For tips on managing connection settings and troubleshooting, please refer to our guide: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems. Best regards, The GigSky Team.

The setup and connection was simple…

The setup and connection was simple ,and getting the eSim loaded was very quick. The data speed was very slow, and connection was worse than a competing eSim travel provider. Will not recommend to others due to frustration of internet speed.

Reply from GigSky2026-08-24

Hello, thank you for sharing your feedback. We are glad to hear that the setup was simple and that loading your eSIM was quick. We sincerely apologize for the slow data speeds and the frustrating connection experience you had compared to other providers. Speeds and signal performance can vary depending on local carrier routing, network congestion, and regional infrastructure. For tips on troubleshooting your connection, please check our guide: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems. Best regards, The GigSky Team.

Virtual SIM much easier to use

This was easy to set up and use, and the Visa data gave me enough to cover my way finding needs when away from WiFi.

Reply from GigSky2026-08-24

Hello Craig, thank you for sharing your experience. We are glad to hear that the eSIM was easy to set up and use, and that the Visa data plan provided just what you needed for wayfinding and staying connected away from Wi-Fi. Best regards, The GigSky Team.

It's very good

It's very good. But could be for more time. Ex: 20 days

Reply from GigSky2026-08-25

Thank you for your feedback, Flavio, and we are so glad the service was very good! We appreciate your suggestion about extending the plan duration to 20 days; that is a valuable idea we will take on board. Best regards, The GigSky Team

Super easy to install and great that…

Super easy to install and great that they give a discount to certain Visa Cardholders!

Reply from GigSky2026-08-25

Thank you for your feedback, Susan, and we are so glad the installation was super easy and that you were able to enjoy the discount as a Visa cardholder! Best regards, The GigSky Team

Reception was spotty in puerto…

Reception was spotty in puerto vallarta, had to stay at the shore to get any signal which isnt always ideal considering the weather

Reply from GigSky2026-08-23

Thank you for your feedback, Steph, and we are sorry about the spotty reception in Puerto Vallarta. Coverage can vary depending on local carrier availability and the specific areas visited. Best regards, The GigSky Team

Great service and coverage.

Used the free coverage plan provided by my credit card provider. The coverage was better than my primary provider.

Reply from GigSky2026-08-24

Hello Drew, thank you for sharing your experience. We are thrilled to hear that you enjoyed the free coverage plan provided through your credit card and found the coverage even better than your primary provider. Best regards, The GigSky Team.

Wouldn’t recommend

Wouldn’t recommend for a cruise kept losing signal couldn’t do anything tbh even on land wasn’t good don’t waste money…

Reply from GigSky2026-08-23

Thank you for your feedback, Simon, and we are sorry to hear the service did not work well either at sea or on land during your cruise. Connectivity at sea depends on available coverage in each area, and coverage on land can vary depending on local carrier availability. Please reach out to our support team at [email protected] with your account details so they can look into what happened. Best regards, The GigSky Team

The internet was too slow

Reply from GigSky2026-08-23

Thank you for your feedback, and we are sorry to hear the internet was too slow. This can sometimes be caused by local network congestion, carrier routing, or coverage in certain areas. For more information, please visit: https://support.gigsky.com/hc/en-us/articles/205496168-Why-is-my-data-speed-slow-at-times. Best regards, The GigSky Team

Okay for England DOES NOT work in Scotland

It was alright in England but absolutely 0 network in Scotland. Didn’t matter if I was in the city or outskirts. There was simply NO connectivity. EE was the only network that worked there consistently. Vodafone was finicky but worked at least a little bit.

Reply from GigSky2026-08-23

Thank you for your feedback, Sheetal, and we are glad the service was okay in England! We are sorry to hear there was no connectivity at all in Scotland. Please reach out to our support team at [email protected] with your account details and device model so they can look into what happened. Best regards, The GigSky Team

Will not refund me for faulty sim 3…

Will not refund me for faulty sim 3 times

Reply from GigSky2026-08-23

Thank you for your feedback, Julie, and we are sorry to hear you experienced issues with a faulty eSIM multiple times. Please reach out to our support team at [email protected] with your account details and case reference so they can review your case. Best regards, The GigSky Team

Easy to use and install

Easy to use and install. Liked getting updates of how much data had been used.

Reply from GigSky2026-08-24

Hello JG, thank you for sharing your feedback. We are glad to hear that setup was easy and that you liked receiving updates on your data usage. Best regards, The GigSky Team.

For the most part had good connection…

For the most part had good connection in Thailand. after traveling to USA and using the USA plan it showed zero bars wherever I went but it still had a signal / could still use internet. Strange.

Reply from GigSky2026-08-24

Hi Ed, thank you so much for the review! We're really glad the connection in Thailand was good for the most part. Thanks also for flagging the zero bars display issue on the USA plan, that's a bit unusual since the signal indicator and the actual data connection can sometimes get out of sync, but it's helpful for us to know so we can look into it. Glad you were still able to get online despite that. Hope to be part of your next trip too! Best Regards, the GigSky Team