Explore seamless global connectivity with GigSky's eSIM services. Enjoy international data plans, prepaid options from 1GB to unlimited, and reliable network coverage in 190+ countries and on 200+ cruise ships. Stay connected on-the-go with exclusive features like complimentary data for Visa cardholders and connectivity on cruises and flights. Try our free 100MB eSIM plan today! Perfect for travel data, mobile roaming, and more.
Written by the business, not verified by us.GigSky (gigsky.com) has a 4.1 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 75% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the smooth installation process and find these digital data plans extremely helpful for staying connected effortlessly while traveling internationally. Travelers frequently mention that the network coverage works wonderfully across various popular global destinations, making their entire trips much smoother and completely stress-free. Some reviewers were not happy with connection speeds, noting that the mobile internet could occasionally become very slow, heavily restricted, or completely unresponsive. A few individuals also experienced trouble getting a proper signal in certain specific foreign locations or during particular challenging portions of their trips.
Auto-generated from all reviews of this business. For reference only.Worked throughout the trip and was reliable and easy to use
Hello Kaitlyn, thank you for sharing your experience. We are delighted to hear that the service worked reliably throughout your trip and was easy to use. Best regards, The GigSky Team.
Was a super simple way to add data on my trip out of country!
Hello Adam, thank you for sharing your experience. We are pleased to hear that you found it super simple to add data during your trip out of the country. Best regards, The GigSky Team.
Hello Gurumoorthy, thank you for your feedback. We are glad to hear that the service was nice and handy for emergency data. Best regards, The GigSky Team.
Barely got 4g abroad. Low coverage
Thank you for your feedback, Geoffrey, and we are sorry to hear the coverage was low with limited 4G access abroad. This can sometimes be caused by local carrier routing or network congestion in certain areas. Best regards, The GigSky Team
My mobile data did not work for almost the whole trip. When I was in San Juan, it worked well most of the time (but not always), and when I visited the rest of the island of Puerto Rico, it did not work AT ALL. This is extremely terrible service and coverage!!!
Hi Belicia! We're sorry to hear that mobile data didn't work for almost the entire trip, working most of the time (though not always) in San Juan, and not at all across the rest of Puerto Rico. Network performance can sometimes be affected by local carrier routing, congestion, or coverage in certain areas, especially outside major cities, which may explain the difference you experienced between San Juan and the rest of the island. We always recommend checking our troubleshooting guide as a first step, as it covers a range of solutions that can help: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems If you'd like us to look into this further, please reach out to our support team at [email protected] with your account details so we can assist you.
Excellent service coverage. Easy to activate & redeem the plans. They have good unlimited usage plans for some popular locations - would like to see more locations covered in future.
Hello Sourabh, thank you for sharing your feedback. We are glad to hear that you enjoyed excellent service coverage and found plans easy to activate and redeem, and we appreciate your suggestion regarding expanding unlimited plans to more destinations. Best regards, The GigSky Team.
great service, was able to make the free mb last by using wifi in restaurants and hotel.
Hello Mo, thank you for sharing your experience. We are delighted to hear that you enjoyed great service and were able to manage your data usage effectively while traveling. Best regards, The GigSky Team.
Unfortunately, it was an incredibly frustrating experience.The setup in the app was relatively easy, but once I arrived at my destination, the connection was completely unusable. My phone kept dropping to one bar or showing "No Service" even in major urban areas. When I finally got a LTE connection, the data speeds were so slow that I couldn't even load Google Maps or communication apps to call a ride.
Thank you for your feedback, Alex, and we are glad the app setup was relatively easy! We are sorry to hear the connection was completely unusable at your destination, even in major urban areas. Please reach out to our support team at [email protected] with your account details and the specific location so they can look into what happened. Best regards, The GigSky Team
It was a great support and helped us with our communication.
Hello Leandro, thank you for your feedback. We are pleased to hear that our service provided great support and kept your communication running smoothly. Best regards, The GigSky Team.
It’s easy to run out of data and then you have to pay to get more. I wished they had more data to offer and a lower price.
Hi Susan! Thank you for taking the time to share your feedback with us. We completely understand the frustration of running through data faster than expected, especially while traveling. One thing that can help going forward is keeping an eye on usage as you go, since data can get used up quickly by background app activity you might not even notice. We have a helpful article on how to check and manage your data usage that walks through practical ways to make a plan stretch further: https://support.gigsky.com/hc/en-us/articles/360011673753 We also really appreciate you sharing your thoughts on pricing and data amounts. That kind of feedback genuinely helps shape how we think about our plans going forward. If you'd like, feel free to reach out to us at [email protected] and we can take a closer look at your specific plan and usage to see what options might work better for your travel style. Best Regards, The GigSky Team
Great coverage across different cities in Spain. I had to use Claude to help me configure my primary and gigsky cellular services, the instructions from gigsky were lacking a bit, but once configured it worked great!
Hello Oscar, thank you for sharing your experience. We are glad to hear that once configured, the eSIM provided great coverage across different cities in Spain, and we appreciate your feedback regarding the setup instructions. Best regards, The GigSky Team.
The services of Gigsky works great! I have tested it a couple times on different countries and has no complains about it! It is even better with the Visa partnership, that allows its customers to have the experience to use it and test it for a limited bandwidth with no charges at all!
Hello Grégori, thank you for sharing your experience. We are delighted to hear that the service worked great across different countries without any issues, and that you enjoyed testing the service through the Visa partnership. Best regards, The GigSky Team.
Was very smooth. Was able to add data and activate plans as they ran out.
Hello, thank you for sharing your feedback. We are glad to hear that your experience was very smooth and that you found it easy to add data and activate plans as needed. Best regards, The GigSky Team.
This was so simple to use on my iPhone. Setup was simple and transition back to regular esim was seamless.
Hello Patricia, thank you for sharing your experience. We are delighted to hear that setup on your iPhone was simple and that transitioning back to your regular eSIM was completely seamless. Best regards, The GigSky Team.
The sim did not work immediately when it was turned on
Thank you for your feedback, Charles, and we are sorry the eSIM did not work immediately when activated. Toggling Airplane Mode can help speed up the initial network registration. Best regards, The GigSky Team
Worked seamlessly all over UK, Gibraltar, France, Spain and Portugal
Hello, thank you for sharing your feedback. We are delighted to hear that your connection worked seamlessly across the UK, Gibraltar, France, Spain, and Portugal. Best regards, The GigSky Team.
Did not work on the ship. What a waste of money. I expect a refund.
Hi Sharon! We're sorry to hear that the service didn't work on the ship. We understand this was frustrating, especially given the cost, and we hear your request for a refund. We'd like to clarify that cruise plans are designed to work once the ship is 12 nautical miles or more from land, and connectivity at sea can also be affected by factors like ship structure or weather conditions, which may explain what happened. If you'd like us to look into your specific case and discuss refund options, please reach out to our support team at [email protected] with your account details so we can assist you.
Yes, the experience was very nice. There were just some moments in which the internet was not working well.
Hi Madalina, thank you so much for the review! We're really glad the overall experience was very nice. We're sorry for the moments when the internet wasn't working as well as it should, and we appreciate you letting us know, that kind of feedback helps us keep improving reliability. We hope to be part of your next trip too! Best Regards, the GigSky Team
So easy to set up and use. Worked great for us in Scandinavian countries for 15 days. Will use for travel again. Really liked the ease of interface with iPhone.
Hi Sandra, thank you so much for the great review! We're really glad it was so easy to set up and use, and that it worked great for you across the Scandinavian countries for 15 days. Glad the iPhone interface felt smooth too, and we really appreciate you planning to use us again on future trips! Best Regards, the GigSky Team
Simple! Convenient.
Hi Fred, thank you so much for the great review! We're really glad you found it simple and convenient. We hope to be part of your next trip too! Best Regards, the GigSky Team
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