Explore seamless global connectivity with GigSky's eSIM services. Enjoy international data plans, prepaid options from 1GB to unlimited, and reliable network coverage in 190+ countries and on 200+ cruise ships. Stay connected on-the-go with exclusive features like complimentary data for Visa cardholders and connectivity on cruises and flights. Try our free 100MB eSIM plan today! Perfect for travel data, mobile roaming, and more.
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Is GigSky legit?
GigSky (gigsky.com) has a 4.1 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 75% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the smooth installation process and find these digital data plans extremely helpful for staying connected effortlessly while traveling internationally. Travelers frequently mention that the network coverage works wonderfully across various popular global destinations, making their entire trips much smoother and completely stress-free.
Some reviewers were not happy with connection speeds, noting that the mobile internet could occasionally become very slow, heavily restricted, or completely unresponsive. A few individuals also experienced trouble getting a proper signal in certain specific foreign locations or during particular challenging portions of their trips.
Auto-generated from all reviews of this business. For reference only.
Easy to activate and worked great during our trip to Peru (Cusco, Lima, Huacachina, Machu Picchu)
Reply from GigSky2026-08-21
Hi Sid, thank you so much for the great review! We're really glad activation was easy and it worked great throughout your trip to Peru, including Cusco, Lima, Huacachina, and Machu Picchu. We hope to be part of your next trip too!
Best Regards, the GigSky Team
Used them for my international trip to Hong Kong . Worked perfectly with no issues .
Reply from GigSky2026-08-21
Hi Jennifer, thank you so much for the great review! We're really glad it worked perfectly with no issues during your trip to Hong Kong. We hope to be part of your next trip too!
Best Regards, the GigSky Team
Uses this on an iphone 15 in Germany and Austria for 2 weeks and never had a problem. Worked great.
Reply from GigSky2026-08-21
Hi Phillip, thank you so much for the great review! We're really glad to hear it worked great on your iPhone 15 throughout your 2 weeks in Germany and Austria without any issues. We hope to be part of your next trip too!
Best Regards, the GigSky Team
Hi Ana, thank you so much for the great review! We're really glad to hear it was very good for you. We hope to be part of your next trip too!
Best Regards, the GigSky Team
Coverage was good but speeds were much slower than other esims that I used.
Reply from GigSky2026-08-21
Hi Philip! Thank you for the feedback, and we're glad the coverage was good. We're sorry, though, to hear the speeds were much slower compared to other eSIMs you've used. Network performance can sometimes be affected by local carrier routing, congestion, or coverage in certain areas, which may explain the difference you noticed.
We always recommend checking our troubleshooting guide as a first step, as it covers a range of solutions that can help: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems
If you'd like us to look into this further, please reach out to our support team at [email protected] with your account details so we can assist you.
My access was free with my credit card, but the data access was wonky even if the reception was ok - the data would cut off every 40 seconds for 5 seconds, so WhatsApp calls would freeze every now and then.
Reply from GigSky2026-08-21
Hi Stephan! Thank you for the feedback, and we're glad the complimentary credit card benefit gave you access. We're sorry, though, to hear that the data was wonky even with okay reception, cutting off every 40 seconds for about 5 seconds, which caused your WhatsApp calls to freeze from time to time. This kind of brief, repeated interruption can sometimes point to a technical issue rather than general coverage.
We always recommend checking our troubleshooting guide as a first step, as it covers a range of solutions that can help: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems
If you'd like us to look into this further, please reach out to our support team at [email protected] with your account details so we can assist you.
Fantastic experience. Rich coverage throughout Europe.
Reply from GigSky2026-08-21
Hi there, thank you so much for the great review! We're really glad to hear it was a fantastic experience with rich coverage throughout Europe. We hope to be part of your next trip too!
Best Regards, the GigSky Team
I didn't get alert when my free data is about to be expired.
The data speed is slow although it's 4G FTE.
Reply from GigSky2026-08-21
Hi there, thank you so much for sharing your experience. We're sorry to hear you didn't receive an alert before your free data plan expired, that's definitely not the experience we want, and we appreciate you flagging it so we can look into why that notification didn't come through. We're also sorry the data speed felt slow even on 4G, speed can vary depending on local network conditions and coverage in a given area, but we take that feedback seriously as we keep working on reliability. If you'd like us to look into your account specifically, feel free to reach out to us at [email protected] with a few more details.
Best Regards, the GigSky Team
Hi Frank, thank you so much for the great review! We're really glad to hear you had great service. We hope to be part of your next trip too!
Best Regards, the GigSky Team
Was excellent to have data during a trip to Europe
Reply from GigSky2026-08-21
Hi Darya, thank you so much for the great review! We're really glad it was excellent to have data during your trip to Europe. We hope to be part of your next trip too!
Best Regards, the GigSky Team
To start my husband loaded the “free” plan and purchased a second one for a second phone but he could only get them to work on one phone. So we purchased plans from another company we knew was reliable. Then on the trip the Gigsky plan glitched continuously, he had to turn the phone on and off and reset with each country and was completely not worth the “free” since we had purchased a second Gigsky plan that was unable to be accessed nullifying the “free” offer.
Reply from GigSky2026-08-21
Hi there! Thank you for the detailed feedback, and we're sorry to hear about the trouble you and your husband ran into. It sounds like there were two separate issues: first, that the second purchased plan couldn't be activated on the second phone, and second, that even the plan that did work kept glitching, requiring the phone to be turned off and reset with each new country. This meant the "free" benefit didn't end up being free at all once a second plan had to be purchased but couldn't be used.
We always recommend checking our troubleshooting guide as a first step, as it covers a range of solutions that can help: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems
If you'd like us to look into what happened with both plans, please reach out to our support team at [email protected] with your account details so we can assist you.
Disappointed with service - would not pay for this
I was never advised what the limit was when throttling would begin and only saw unlimited. Even then, the data barely worked and Google Maps or Waze (which is all I needed it for) barely worked as it should have. Seemed like 56k modem type speeds if anything when it worked. And when it was “throttled” I just did not get any data at all. Very disappointed and would likely try another provider next time. If I paid for this experience I would be very upset as a customer
Reply from GigSky2026-08-23
Thank you for your feedback, Nayan, and we are sorry to hear the unlimited plan did not perform as expected. GigSky Unlimited plans include up to 3.5GB per day at full speed, after which speeds are reduced but connectivity should be maintained, not stopped entirely. For more information, please visit: https://support.gigsky.com/hc/en-us/articles/20629281834002-Unlimited-data-plans-FAQs. Since you experienced a complete loss of data after throttling, please reach out to our support team at [email protected] with your account details so they can look into this further. Best regards, The GigSky Team
I like the introductory rate. Sometimes the service didn't seem to work. Once it was down for the majority of the day.
Reply from GigSky2026-08-24
Hi Angelia! Thank you for taking the time to share your feedback with us.
We're glad to hear you're enjoying the introductory rate. Regarding the times the service didn't seem to work, and especially being down for most of a day, that kind of extended interruption is usually tied to local network coverage or a temporary issue with the carrier in that specific area rather than the plan itself. Reconnecting the eSIM manually or checking the network selection can sometimes help resolve these dips faster.
We do have an article with helpful troubleshooting steps for connectivity issues that may be useful going forward: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems
If this happens again or you'd like us to take a closer look at that specific day, feel free to reach out to us at [email protected].
Best Regards,
The GigSky Team
GigSky data package was great. The signal was strong in 10 different ports across the Mediterranean and even from the ship I had coverage when we were close to shore. What more could I ask for?
Reply from GigSky2026-08-24
Hello Yael, thank you for sharing your experience. We are thrilled to hear that the data package was great, providing strong signal across 10 Mediterranean ports and even near shore from the ship. Best regards, The GigSky Team.
Quite happy with the service's plan, although the info was a bit confusing, the installation went through well. I used it for a week without any issue. Thank You
Reply from GigSky2026-08-24
Hi there! Thank you so much for taking the time to share your experience with us.
We're really glad to hear the installation went smoothly and that you had a trouble free week using the service. We also appreciate you flagging that some of the information felt a bit confusing, that kind of feedback helps us know where we can make things clearer for future customers.
If you ever run into any questions or want a hand with anything down the line, feel free to reach out to us at [email protected].
Thank you again for your feedback and for choosing GigSky!
Best Regards,
The GigSky Team
easy to install and activate, it worked as soon as we laned in Japan.
Reply from GigSky2026-08-24
Hello Peter, thank you for sharing your feedback. We are glad to hear that the eSIM was easy to install and activate, and that it worked as soon as you landed in Japan. Best regards, The GigSky Team.
Overall, the quality was great; however, there were times that we had no reception in a major European city - getting only Edge!
Setup was pretty easy, but didn’t work immediately upon landing.
It is absolutely amazing to have options such as GigSky during international travels which is much more cost effective compared to roaming services from major carriers. Thank you for providing travellers flexible options!
Reply from GigSky2026-08-21
Hi Paris, thank you so much for the detailed review! We're really glad to hear the overall quality was great, and that GigSky felt like a cost-effective, flexible alternative to carrier roaming during your international travels.
We also appreciate you flagging the reception issue in that major European city and the delay after landing. Signal quality can vary depending on local network conditions and partner coverage in a given area, and eSIMs can occasionally take a few minutes to fully connect after arrival, but we take feedback like this seriously as we keep working on reliability. Thanks again for choosing GigSky, we hope to be part of your next trip too!
Best Regards, the GigSky Team
Easy to use and install. Worked well and no issues with signal.
Reply from GigSky2026-08-20
Hello Roger, thank you for sharing your experience. We are glad to hear that you found the service easy to use and install, and that it worked well with no signal issues. Best regards, The GigSky Team
Hello Joanna, thank you for sharing your feedback. We are delighted to hear that you found our service a good option for mobile data abroad. Best regards, The GigSky Team
I love that for the “network” it shows gig sky so you know you’re not roaming on your home phone. The sim worked great
Reply from GigSky2026-08-20
Hello Jacob, thank you for sharing your feedback. We are glad to hear that the service worked great and that you liked seeing the GigSky network indicator showing you are connected. Best regards, The GigSky Team