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Electronics & Technology

GigSky

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224 reviews

4.1224 reviews
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About GigSky

Data updated
Website
gigsky.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
224 reviews
Replies to negative
94% (33/35)
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About this business

Explore seamless global connectivity with GigSky's eSIM services. Enjoy international data plans, prepaid options from 1GB to unlimited, and reliable network coverage in 190+ countries and on 200+ cruise ships. Stay connected on-the-go with exclusive features like complimentary data for Visa cardholders and connectivity on cruises and flights. Try our free 100MB eSIM plan today! Perfect for travel data, mobile roaming, and more.

Written by the business, not verified by us.

Is GigSky legit?

GigSky (gigsky.com) has a 4.1 out of 5 rating on OK.one, based on 224 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 75% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the smooth installation process and find these digital data plans extremely helpful for staying connected effortlessly while traveling internationally. Travelers frequently mention that the network coverage works wonderfully across various popular global destinations, making their entire trips much smoother and completely stress-free. Some reviewers were not happy with connection speeds, noting that the mobile internet could occasionally become very slow, heavily restricted, or completely unresponsive. A few individuals also experienced trouble getting a proper signal in certain specific foreign locations or during particular challenging portions of their trips.

Auto-generated from all reviews of this business. For reference only.

What people say

connectivity.

out of 7 days one day data wasn't working

Reply from GigSky2026-08-20

Hello, thank you for sharing your experience. We are glad to hear that the service worked well overall during your trip. We apologize for the day when your data was not working. This type of temporary interruption can sometimes occur due to local carrier routing issues or temporary network congestion. For helpful tips on restoring connectivity, please refer to our support guide: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems. Best regards, The GigSky Team

Seamless

Seamless, very easy to use. The eSIM covered all the countries we visited and it automatically switched off once we landed back home. I would definitely use again and recommend to friends.

Reply from GigSky2026-08-20

Hello Arian, thank you for sharing your experience. We are thrilled to hear that the service was seamless and very easy to use, and that the eSIM covered all the countries you visited and automatically switched off when you returned home. Best regards, The GigSky Team

It worked perfect

It worked perfect. Only that when i tried to active it manually instead of scanning..because i cant scan it with the same phone i have the app on..i didnt work because the phone asks you for an activation code that the app does not provide. But when i managed to activate it through the qr code it worked perfectly.

Reply from GigSky2026-08-20

Thank you for your feedback, Tiziana, and we are so glad it worked perfectly once activated via QR code! We appreciate you flagging the manual activation code issue when scanning from the same device; that is valuable feedback we will take on board. Best regards, The GigSky Team

Best Benefits Are Only With Gigsky

Super Reliable Service. User-friendly. Works Everywhere, Wherever You Go

Reply from GigSky2026-08-21

Hi Tony! Thank you so much for your feedback! We're really glad to hear you found the service super reliable and user-friendly, and that it worked everywhere you went! If you have any further questions, please don't hesitate to reach out to us at [email protected]

The service was simple to activate

The service was simple to activate, and I was able to switch to the service easily each time I left my cruise ship.

Reply from GigSky2026-08-19

Hi Danny, thank you so much for the great review! We're really glad the service was simple to activate and that switching over worked smoothly each time you left the cruise ship. We hope to be part of your next trip too! Best Regards, the GigSky Team

Lots of network issues even when my…

Lots of network issues even when my primary sim had four bars. For one full day, I had no data for no discernible reason.

Reply from GigSky2026-08-19

Hi there! We're sorry to hear that you ran into a lot of network issues, even while your primary SIM was showing four bars, and that you were left without data for a full day with no clear reason why. Network performance can sometimes be affected by local carrier routing, congestion, or coverage in certain areas, independently of the signal strength shown by your primary SIM, which may explain what you experienced. We always recommend checking our troubleshooting guide as a first step, as it covers a range of solutions that can help: https://support.gigsky.com/hc/en-us/articles/206262967-Troubleshooting-connectivity-problems If you'd like us to look into this further, please reach out to our support team at [email protected] with your account details so we can assist you.

Worked well

Once I got it to work, it worked well. The one issue is that the instructions for connecting to the gigsky sim did not assist me. There were few gaps in connectivity. Furthermore, adding credit was instantaneous.

Reply from GigSky2026-08-19

Thank you for your feedback, and we are glad the service worked well once connected and that adding credit was instantaneous! We are sorry the setup instructions did not help; our help videos may offer a clearer alternative for future reference: https://support.gigsky.com/hc/en-us/articles/22457967144466-Help-Videos-How-to-set-up-GigSky-on-your-smartphone. Best regards, The GigSky Team

Great service

Great service. I had no connectivity issue while i was in Europe. Installation of the e sim and activation was very simple and quick.

Reply from GigSky2026-08-19

Thank you for your feedback, Sahil, and we are so glad you had no connectivity issues in Europe and that the eSIM installation and activation were simple and quick! Best regards, The GigSky Team

The cross-promotion with VISA is great

The cross-promotion with VISA is great; letting customers test-drive the service with a complementary data plan! Now I know I can trust in service from this eSIM company on my next trip overseas.

Reply from GigSky2026-08-20

Hello Drew, thank you for sharing your feedback. We are delighted to hear that you enjoyed the cross-promotion with Visa, allowing you to test-drive the service with a complimentary data plan, and that you now know you can trust our eSIM for your next overseas trip. Best regards, The GigSky Team

Brilliant experience from start to…

Brilliant experience from start to finish so far, got recommended by my friend and couldn’t have been more pleased. Easy to use and affordable prices

Reply from GigSky2026-08-20

Hello Abbie, thank you for sharing your experience. We are delighted to hear that you had a brilliant experience from start to finish, found the prices affordable, and appreciated the recommendation from your friend. Best regards, The GigSky Team

It's good but a bit slow sometimes

I used GigSky in Canada for 10 days through the free 15-day, 3GB plan offered with my Visa Infinite card. Overall, the service was okay, so I would give it 4 stars. I really liked having the option to use an eSIM for free while traveling, and the activation and setup were fairly straightforward. However, I found the connection to be slow on many occasions, which was a bit frustrating, especially when I needed to use mobile data while out and about. The service is not bad at all, but I think it could be much better in terms of connection speed and consistency. Still, the 15-day benefit included with Visa Infinite is definitely a nice perk.

Reply from GigSky2026-08-19

Hi Stevens, thank you so much for the detailed review! We're really glad the free 15-day Visa Infinite benefit was a nice perk for your trip to Canada, and that activation and setup were straightforward. We also appreciate you sharing your experience with the connection speed. Speed and consistency can vary a bit depending on local network conditions and coverage in a given area, but we take that feedback seriously as we keep working to improve reliability. Thanks again for giving GigSky a try, we hope to be part of your next trip too! Best Regards, the GigSky Team

The cruise+Europe data plan didn't work

The complimentary data plan worked well. It kicked in as soon as my other paid Cruise+Europe plan expired. But the Cruise+Europe plan itself was not worth the extra cost for the cruise part, as nothing (email, social media, apps, browsers, etc.) worked at all after the ship left port until we reached the next port. So nothing on seadays at all! Even the GigSky app itself didn't work!

Reply from GigSky2026-08-18

Hello, thank you for sharing your feedback. We are glad to hear that your complimentary data plan worked well once it kicked in. We sincerely apologize that the Cruise and Europe plan did not provide connectivity while you were at sea. Connectivity while at sea on a cruise depends entirely on the availability of maritime coverage in each specific geographic area. For more info, please check: https://support.gigsky.com/hc/en-us/articles/20983980961938-Cruise-Land-and-Sea-Only-eSIM-data-plans Best regards, The GigSky Team

A
An Nguyen · 1 review · Verified · Experienced 2026-07-30 ·

I paid for top up but it ended using my…

I paid for top up but it ended using my 10gbs that I wanted to save for my bigger trip. Not the best, the weksite was very confusing and not as user friendly as other esims I've used when traveling.

M
Mason Price · 6 reviews · Verified · Experienced 2026-08-06 ·

Positive experience

R
Robert Dobalina · 2 reviews · Verified · Experienced 2026-07-31 ·

Zero issues

Zero issues. Connected as soon as I landed.

L
Lou Cassano · 1 review · Verified · Experienced 2026-08-07 ·

Good

Worked great