Hi Charlotte,
Thank you for taking the time to leave a review.
We are sorry to hear your recent experience hasn't been positive. Can you please respond to the request sent to you via your TrustPilot account?
Kind Regards,
Stephen
D
Debbie · 写过 1 条评价 · 已认证 · 体验于 2026-07-06 ·
★★★★★
运输途中损坏的更换
这是我原来订单在运输途中损坏的替换品,替换过程处理得很好,我很高兴收到我的第一个订单
Glossybox 回复2026-07-15
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Hello Miss H,
Thank you for your feedback. I am truly sorry to hear about the unexpected charge and the difficulties you encountered when trying to cancel your subscription. We understand how frustrating this experience must have been for you.
A message has been sent to your account as per your request on the phone.
Kind regards,
Liam
K
Karen · 写过 3 条评价 · 已认证 · 体验于 2026-07-05 ·
★★★★★
试一试...
为我的孙女以折扣价尝试了一下。她喜欢尝试不同的方面。非常值得花钱。
Glossybox 回复2026-07-15
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hi Anna-Louise,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Liam
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-04 ·
★★★★★
Glossybox 取消了我的订单,但没有……
Glossybox 取消了我的订单,但没有告知我原因,在联系他们的帮助部门后,他们也无法告知原因。
Glossybox 回复2026-07-13
Hello,
Thank you for sharing your experience. I am truly sorry to hear about the cancellation of your order and the lack of clarity you've encountered. I understand how frustrating it must be to not receive an explanation.
I appreciate you accepting my call to resolve this.
Kind regards,
Liam
c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·
★★★★★
喜欢这一套
喜欢这一套
最后一套没有太多我可以使用的东西
但这一套!!绝对可爱!!!!
我的款待我称之为!
Glossybox 回复2026-07-15
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
J
JP · 写过 9 条评价 · 已认证 · 体验于 2026-07-04 ·
★★★★★
我的订单不断自行取消
我的订单总是自动取消,所以放弃了!
Glossybox 回复2026-07-13
Hello JP,
We are truly sorry to hear your order repeatedly canceled. We are investigating this issue to prevent it from happening again.
A message has been sent to your account as you were unavailable for a call.
Kind regards,
Liam
T
Tania Rickard · 写过 5 条评价 · 已认证 · 体验于 2026-06-27 ·
★★★★★
好公司好产品
Glossybox 回复2026-07-15
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
S
Sally · 写过 5 条评价 · 已认证 · 体验于 2026-06-26 ·
★★★★★
可爱的产品
可爱的产品。 第一个月你会得到很多。期待下一次
Glossybox 回复2026-07-15
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
W
Wendy · 写过 3 条评价 · 已认证 · 体验于 2026-07-03 ·
★★★★★
全世界都闪闪发光喜欢一切光鲜亮丽的东西……
喜欢光鲜亮丽的盒子里的所有东西。等不及下个月的盒子了。
Glossybox 回复2026-07-15
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the cancelation of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
K
KP · 写过 17 条评价 · 已认证 · 体验于 2026-06-24 ·
★★★★★
对盒子很满意
Glossybox 回复2026-07-09
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia