Glossybox（glossybox.co.uk）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 201 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：65% 给出 4 星及以上，同时 26% 打了 1 星；商家回复了 93% 的差评。数据最后更新于 2026-08-10。
很棒的物品，而且准时到达。除了你需要自己拿到这个盒子之外，我真的不能说什么。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
我喜欢这个盒子！！！ 这只是我的第二个产品，但每一个产品都是我会使用的。我喜欢 Molton Brown 以及润肤露。我很高兴。 😊
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
我对 Glossybox 的体验非常令人失望。 我于 2026 年 1 月 5 日首次联系客户服务取消订阅。当我继续被收费时，我于2026年5月15日、6月15日和7月4日再次联系他们。每次，我都被保证我的订阅将被取消。 尽管一再保证，取消事宜从未得到处理。 我现在被告知，我的订阅要到 2027 年 5 月才会结束，因为它显然已自动续订 12 个月。这完全令人惊讶，特别是因为我曾多次要求在续订之前取消预订。 作为客户，我依赖 Glossybox 客户服务团队提供的信息。如果他们在我一月份第一次联系他们时或之后的任何时候处理了我的请求，这种情况本来可以避免。 我现已提交正式投诉，要求全额退还自最初取消请求以来所支付的款项、订阅和续订条款的证明，并确认我的订阅已被取消。 我对任何考虑订阅的人的建议是保留所有信件的副本，并定期检查任何取消请求是否已实际处理。不幸的是，我的经历是沟通不畅、信息重复错误，以及完全未能执行我的要求。
Hello Haley, We are truly sorry to hear about the frustrating experience you've had with your subscription and the repeated issues with cancellation. We understand how disappointing it must be to receive conflicting information and continued charges despite your efforts to cancel. We are actively looking into your formal complaint to address these concerns thoroughly. A message has been sent to your account. Kind regards, Liam
产品的质量以及到达的速度
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
我每个月都会收到我的盒子。我喜欢它 ！因此，当我看到节日款待的优惠时，我想我应该将其发送给我美丽的儿媳作为一个小惊喜。她喜欢它！谢谢你x
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
订阅的免费礼物是一个可爱的奖励。一些不错的产品值得尝试。 我希望它们装在网站上显示的粉红色盒子里，但仍然很好！
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
这个月的盒子不太好，过去有更好的盒子
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
可爱的套装，价格非常优惠。谢谢
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
GlossyBox 包裹今天没有送达 - 在建议今天早上送达后，没有原因吗？已经改期到周一了！
Hello Julie, We're sorry your GlossyBox delivery was rescheduled. We understand how frustrating unexpected delays are and are looking into why this occurred. A message has been sent to your account. Kind regards, Liam
糟糕的七月盒子……真是一大堆东西。 化妆海绵一块 两个小米尔顿棕色洗发水和护发素瓶（酒店免费提供的那种） 身体乳液是唯一像样的东西。 没有漂亮的盒子，也没有展示，所有的东西都被扔进破烂的其他包装里……
Hi Hannah, Thank you for taking the time to leave a review. We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account? We look forward to getting this resolved. Kind Regards, Liam
Glossybox，一家让你真正努力取消订阅的公司。他们不能让事情变得更困难了！ 他们的商品还不错，但他们会重复发送你已经拥有的东西。我为我的妻子购买了这个订阅，她一开始很喜欢它，但后来开始重复她已经拥有的东西。我试图取消订阅，真是一场闹剧。取消订阅非常困难，因此有律师提供服务，为您做这件事，但要收费。再也不会有Glossybox了。我不会用驳船竿碰你！！！
Hello James, Thank you for taking the time to leave a review. We are truly sorry to hear about the difficulties you experienced with the cancellation process and the repeated items in your subscription. We understand how frustrating this must have been for you and your wife. We are always looking for ways to improve our services. A message has been sent to your account. Kind regards, Liam
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
Hi Agnes, I am sorry to hear your recent experience with us hasn't been easy. I do want to assist and get this issue resolved and I am confident I can. Please can you sign into your account to view the message I have just sent you? I will be able to get this sorted. Kind Regards, Stephen
我拥有的一切我都可以使用。 期待下一篇！
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
不要浪费你的精力。通过更好的客户服务，您可以获得看起来很棒的相同类型的东西。我订阅了 12 个月，但他们不允许我取消。他们不断向我收费并给我寄箱子。我现在必须通过 PayPal 来解决。你花时间给他们写一封电子邮件来纠正这种情况，然后他们给你发一封通用的电子邮件，完全没有抓住要点，浪费了你更多的时间。 产品很好，但在我看来，与客户服务打交道的繁琐不值得。
Hi Charlotte, Thank you for taking the time to leave a review. We are sorry to hear your recent experience hasn't been positive and do want to look further into this matter. Can you please respond to the request sent to you via your TrustPilot account? Kind Regards, Stephen
我和女儿一起度假时报名了，看到了她的产品，并对她的选择印象深刻。在她推荐我并立即注册后，我从她那里得到了一个代码。它既快速又简单，几天后就到了。到目前为止非常高兴并等待我的第二个盒子。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
好产品，价格实惠，只是希望取消更容易
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Sue
种类繁多的优质产品 物超所值
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
我五月份从 Glossybox 买了一件我认为是一次性的东西。我不想按月订阅。在度假时，我收到通知，说我 6 月份的包裹已寄出，当我检查时，我的信用卡上已支付了 13.50 英镑的款项。 解决这个问题非常耗时。 Glossybox 告诉我，通过注册一个月的盒子，这并不是指我购买的盒子，它实际上是下个月的盒子！我必须安排将我的包裹转送到当地的邮局，因为我无法（不会）领取。我被告知，如果 7 天内没有领取，它将被退回到 Glossybox，我将得到报销。我这样做了，但后来不得不向 Glossybox 寻求报销。我要求保证我不会再收到任何产品，也不会收到任何付款。今天，我还有另一笔待付款要支付给 Glossybox，并再次联系了他们。我不建议从这家公司购买任何东西。 我可以补充一下，如果我经历了糟糕的服务，我很少写负面评论，因为我相信（也许天真地）企业正在尽力而为，每个人都可以度过愉快的一天。我认为，Glossybox 在向客户传达销售/营销信息的方式上故意误导。我今天再次发邮件要求取消付款。我强烈建议，如果您正在考虑从 Glossybox 购买，请不要这样做！ 26年3月7日 经过昨天的经历，我收到了 3 封来自 Glossybox 的电子邮件，确认我的帐户已关闭。今天早上，我收到一封电子邮件，确认我的下一个订单已发送（老实说，我很绝望！！！），昨天“待处理”的 13.50 英镑现已被拿走
Hi Yvonne, Thank you for taking the time to leave a review. We are sorry to hear your recent experience hasn't been positive. Can you please respond to the request sent to you via your TrustPilot account? We do want to look further into this. Kind Regards, Stephen
对这个盒子里的产品很满意。我从光面盒子里买了一些。交货总是很快。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
共 201 条符合条件的评价