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美丽与健康

Glossybox

201 条评价

3.7201 条评价
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关于 Glossybox

数据更新
网站
glossybox.co.uk
分类
美丽与健康
所在地
United States
状态
待认证
近 12 个月
201 条评价
差评回复率
93%(55/59 条)
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Glossybox靠谱吗?

Glossybox(glossybox.co.uk)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 201 条用户评价,属于美丽与健康分类,口碑一般。评价两极分化:65% 给出 4 星及以上,同时 26% 打了 1 星;商家回复了 93% 的差评。数据最后更新于 2026-08-10。

用户怎么说

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-30 ·

交货快捷

交货快,产品好。可以提供更多一点的溢价。有些产品是惊人的。

Glossybox 回复2026-07-29

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

G
Gabriela Dana Zdrobis · 写过 3 条评价 · 已认证 · 体验于 2026-06-24 ·

大多数容器都很小……

大多数集装箱都很小,里面几乎没有任何农产品。其中一些是真正的发现,但大多数都不是......

Glossybox 回复2026-07-09

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

客户服务非常好

客户服务非常好!每当我有疑问时,他们都会竭尽全力帮助我。每月收到的盒子是一个可爱的惊喜,这很好,因为这是我通常不会购买的物品,让我有机会试用它们。

Glossybox 回复2026-07-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

V
Veiled · 写过 61 条评价 · 体验于 2026-06-30 ·

光面盒制作人员

最后更新! 请大家阅读我之前的评论,Glossybox 现在已阻止我使用该帐户,我无法登录,我的原始电子邮件帐户无法识别,我的帐户中有超过 40 英镑的 Glossy 积分! 他们不让我使用它,我正在为降临节日历,可怕的公司保留我的光鲜信用,只是因为我没有与他们续签合同,而且我揭露他们未经我的许可从我的帐户中提取资金,我将对他们采取法律行动。 我再也不会从 Glossybox 订购了,这是来自一位前忠实的 Glossy 订阅者,他曾经购买过所有的编辑内容,而且我知道我的许多朋友和家人也将取消合同! 我从来没有遇到过一家公司如此欺负人,并且有影响力的人来销售不符合目的的美容盒。我必须在聊天中与 12 个不同的人聊天才能解决此问题,我要求提供参考号码,要求有人给我打电话,我询问是否可以给某人打电话并与某人交谈。但没有人给我打电话,也没有人向我提供电话号码或参考号码。 最后他们确实取消了我的订阅!哈利路亚 我的银行向我退款 但 Glossybox 你无权拿走我 40 英镑以上的积分! 您知道这样您会失去更多订阅吗? 感谢您留下后续回复,您将无法找到我的帐户,因为您已删除我的帐户! 之前订阅的订单号是 683395514 我目前正在等待您的运营团队回复我。

Glossybox 回复2026-07-08

Hello Thank you for leaving your review. I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this. Kind Regards, Natalia

C
Cerys · 写过 1 条评价 · 体验于 2026-07-07 ·

令人失望

刚刚开始订购订阅作为对我自己和男孩的一种享受,我希望我没有这样做。我几年前就买过,里面有很多很棒的产品,而且更便宜!但现在我收到了第一个盒子,都是这样吗?酒店里免费提供的莫尔顿棕色小瓶子?一些乳液、腮红和一个便宜的美容搅拌机。太失望了😞

Glossybox 回复2026-07-08

Hello Thank you for leaving your review. I am sorry to hear about this experience. I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further. We look forward to resolving this matter for you. Kind Regards, Natalia

L
Lindsay · 写过 1 条评价 · 体验于 2026-07-07 ·

哦从哪里开始

哦,从哪里开始呢!真的很难处理……我试图取消,但被告知我签了一份为期 12 个月的合同(奇怪的是,我最初只签了 3 个月)无论如何,我想我会坚持到一月,但那几个月的盒子里装着一个 Rodial 底漆,里面什么也没有,完全是空的管子。显然很不高兴,因为我不想付钱,反正花了两个月的时间拍照片、退货、发送邮资证明、送货,以及他们糟糕的客户服务上的无数信息(你实际上不能和任何人说话),他们最终确实发现它有问题,并给了我 5 英镑的信用!至少可以说,我很生气,当我说我对信用不满意时,本应退款,他们将其提高到 10 英镑作为“最终报价”。因此,我不仅对一家公司有信用,我拒绝再给钱,他们仍然以我没有签署的合同来勒索你……不惜一切代价避免!我实际上不记得我最后一次得到像样的东西是什么时候了,反正都是垃圾,只是被扔进盒子里,甚至没有任何包装……我想我曾经很喜欢它☹️

Glossybox 回复2026-07-08

Hello Thank you for leaving your review. I am sorry to hear about this experience. I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further. We look forward to resolving this matter for you. Kind Regards, Natalia

c
customer · 写过 1 条评价 · 已认证 · 体验于 2026-06-29 ·

我的订单已取消并退款

我的订单被取消并退款。不知道为什么,沟通很差。

Glossybox 回复2026-07-08

Hello Thank you for leaving your review. I am sorry to hear about this experience. I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further. We look forward to resolving this matter for you. Kind Regards,Natalia

N
Natasha · 写过 2 条评价 · 已认证 · 体验于 2026-06-23 ·

非常物有所值,有很棒的服务。

产品种类丰富,物有所值

Glossybox 回复2026-07-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

S
Steph · 写过 12 条评价 · 体验于 2026-07-07 ·

如果可以的话我会给负星

如果可以的话我会给负星。 客服就是个笑话 您无法通过他们的网站实际取消任何订阅,当您注册 1 个月或 12 个月(实际上不是您获得的 1 个月)时,他们将继续向您发送订阅并向您收费!试图退回不需要的物品本身就是一件令人头疼的事情!如果你想要漂亮的物品并且没有麻烦,我不会买光面盒子,它们太可怕了

Glossybox 回复2026-07-08

Hello Thank you for leaving your review. I am sorry to hear about this experience. I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further. We look forward to resolving this matter for you. Kind Regards, Natalia

S
Sarah Brady · 写过 3 条评价 · 已认证 · 体验于 2026-06-21 ·

所以我对我的……感到欣喜若狂。

所以我对第二个盒子里的东西欣喜若狂,很高兴我加入了 justcwonderful

Glossybox 回复2026-07-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

J
Joanne · 写过 67 条评价 · 体验于 2026-07-06 ·

这个月的完全是垃圾,所以……

这个月的事情完全是垃圾,令人失望。 2 莫尔顿棕色产品???说实话……无聊!!!!还有一些面霜、腮红和海绵。这绝对是浪费钱。这不是一种享受或奢侈。很无聊。太失望了。

Glossybox 回复2026-07-07

Hi Joanne, Thank you for taking the time to leave a review. We are sorry to hear your experience with us hasn't been positive and do want to look further into this matter. Can you please respond to the request sent to you via your TrustPilot account? Kind Regards, Stephen

D
Deborah Baldwin · 写过 17 条评价 · 已认证 · 体验于 2026-06-22 ·

我的物品中只包含 3 件

我的商品只包括 3 件,但是客户服务是 5 颗星 - 但不幸的是,这种情况以前发生过,不能对售后服务提出任何问题。

Glossybox 回复2026-07-07

Hello Deborah, We are truly sorry to hear that some items were missing from your order again. We appreciate your kind words about our customer service team, and we are actively looking into why this keeps happening to prevent future occurrences. A message has been sent to your account. Kind regards, Liam

c
customerq · 写过 1 条评价 · 已认证 · 体验于 2026-06-28 ·

光泽盒中的重复项目类型

光泽盒中重复的项目类型,并且绝不是太花哨的项目(最多可能是 4-5 项中的 1 项)。但当他们有促销时,它很便宜,也有能力测试新物品,但大多数你不会使用/需要,因为你仍然从另一个盒子里得到类似的东西。

Glossybox 回复2026-07-09

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

夏天的香水很漂亮,我有……

夏季香水很漂亮,我对它的味道有一些赞美,唇彩的颜色很可爱,感觉很好

Glossybox 回复2026-07-09

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

M
Miss. Angela Bethell · 写过 5 条评价 · 已认证 · 体验于 2026-06-27 ·

没有收到这么多问题...

没有收到皇家邮件这么多问题

Glossybox 回复2026-07-06

Hello Angela, We are very sorry to hear that your order has not been received due to issues with Royal Mail. We understand how frustrating this must be for you, and we are actively looking into this matter to resolve it as quickly as possible. A message has been sent to your account. Kind regards, Liam

A
Amy Goad · 写过 2 条评价 · 已认证 · 体验于 2026-06-21 ·

盒子里有一件我喜欢的产品

盒子里有一款我喜欢的产品,但颜色不适合我的脸。

Glossybox 回复2026-07-09

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

N
Nikki Mcgarry · 写过 7 条评价 · 已认证 · 体验于 2026-06-28 ·

我女儿向我推荐了光面盒子……

我女儿向我推荐了光面盒子,我想我会尝试一下,因为我也会得到免费赠品,我们都喜欢免费赠品。 他们在 48 小时内来到我家门口,我对我购买的商品和免费赠品欣喜若狂。没有一件我不会用的东西,因为有人推荐我可以享受 5 英镑的折扣,所以只付了 8.5 英镑,里面有一个眼罩,单独购买就需要 24 英镑。 等不及我的七月盒子来了。快乐的日子!!!

Glossybox 回复2026-07-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer · 写过 4 条评价 · 已认证 · 体验于 2026-06-27 ·

准时到达可爱的产品

Glossybox 回复2026-07-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

K
Katie Wood · 写过 14 条评价 · 已认证 · 体验于 2026-06-28 ·

可爱的盒子和很棒的物品

我真的很喜欢光面盒子,每月的盒子里有 2 件到目前为止非常好的物品,如果你计算出每件物品的单独价格,它们绝对物有所值,每个月都有一个漂亮的小包装,很高兴尝试我以前没有听说过或使用过的新产品和品牌。

Glossybox 回复2026-07-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer · 写过 22 条评价 · 已认证 · 体验于 2026-06-21 ·

订阅 18 个月后,我…

订阅 18 个月后,我正在考虑取消。这些盒子越来越重复,这个月特别差,还有另一种我不使用的腮红,几块试用装和另一种润肤露。我现在拥有的钱可以击沉一艘船!以前喝奶昔比较好

Glossybox 回复2026-07-09

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia