GMPartsGiant.com

Thank you for your feedback. Unfortunately, adjustments may occur due to changes in prices or shipping costs from our suppliers. Updated pricing will also be reflected on our website during scheduled maintenance within the next 3–5 business days. Your feedback is essential for improving our services.

Thank you for your feedback. If the correct part was shipped as ordered, the RMA will be categorized as no longer needed, and may be subject to a 20% restocking fee, we apologize for the inconvenience. Additionally, not all parts are eligible for return. For more information, please visit https://www.gmpartsgiant.com/service/gm-return_policy.html Your feedback is essential for improving our services.

Hi Larry, Thank you for your feedback. We’ve reviewed your order and confirmed that a VIN was not used during the part selection process. There are multiple parts with the same name that fit your search result due to different options and trims. We recommend VIN lookup for the most accurate fitment before checkout to confirm compatibility. If a part that does not fit your application was ordered, but the correct part per invoiced was delivered, the return request will be categorized as a no-longer-need. We understand your frustration; however, electric components are not eligible for returns. We appreciate your understanding and encourage the use of VIN verification through our Parts Question with our new Customer Assistant. For more information regarding our returns policy, please visit: https://www.gmpartsgiant.com/service/gm-return_policy.html

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Thank you for your feedback. We are truly sorry to hear about the challenges you faced. The shipping cost you see is due to the overall size, dimensions, and weight of the part(s) in your order. These factors require extra measures by the carriers to ensure the parts are shipped securely and arrive without damage. These precautions influence the shipping charges applied to your order. We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Hello Dennis, We appreciate you taking the time to share your experience. Helping customers order OEM parts with confidence is important to us. Hope to serve you again soon. Thanks again Dennis!

Hello John, We appreciate you taking the time to share your experience. Providing competitive pricing on OEM parts and fast shipping is something we work hard to maintain. Looking forward to helping you with future OEM parts needs! Thanks again John!

Hello Kevin, We’re happy to know you had a positive experience. We work hard to ensure orders arrive accurately and efficiently. Wishing you many smooth miles ahead! Thanks again Kevin!

Thank you for your feedback. The part ordered was a special-order item, and approval was provided before it was processed. Because these parts are specially requested from the manufacturer, they aren't eligible for return once the order is confirmed. Your feedback is essential for improving our services.

Hello Brian, We appreciate you taking the time to share your experience. Reliability and proper fit are exactly what we aim to deliver. We’ll continue working hard to provide OEM parts you can count on. It means a lot to have your support. Thanks again Brian!

Hello Alastair, We appreciate you sharing your thoughts with us. We’re pleased everything arrived smoothly and securely packaged. Looking forward to helping you with your next project. Thanks again Alastair!

Hello Tom, We appreciate you taking the time to share your experience. Glad to hear shipping and packaging met expectations. Your support truly means a lot to our team! Thanks again Tom!

Hello Paul, We appreciate you taking the time to share your experience. We aim to make OEM parts more accessible and affordable. Looking forward to helping you with future OEM parts needs! Thanks again Paul!

Hello Michael, We appreciate you taking the time to share your experience. Our team works hard to maintain an intuitive order experience with many easy-to-navigate features such as interactive parts diagram, and Parts Question. Thanks again Michael!

Hello Dennis, We’re happy to know you had a positive experience. We’re glad you found the value you were looking for. Providing competitive pricing on OEM parts is something we work hard to maintain. We appreciate the great review and we wish you many smooth miles ahead. Thanks again Dennis!

Hello Sam, We appreciate you taking the time to share your experience. Reliability and proper fit are exactly what we aim to deliver. We appreciate your support and future business! Thanks again Sam!

Hello Nick, Thank you for your feedback. We’re proud to provide genuine OEM parts customers can rely on. We’ll be here whenever you need OEM parts you can rely on!

Hello Kurt, We appreciate you choosing us for your OEM parts needs. Providing competitive pricing on OEM parts and reliable shipping is something we work hard to maintain. We truly value your business, thanks again Kurt!