GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services.As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.
以上内容由商家自行提供，未经平台核实。gname.com（gname.com）在 OK.one 的综合评分为 2.7 分（满分 5 分），基于本站收录的 274 条用户评价，属于电子与科技分类，口碑较差。评价两极分化：42% 给出 4 星及以上，同时 53% 打了 1 星；商家回复了 98% 的差评；近 12 个月新增 139 条。数据最后更新于 2026-10-24。
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that they appreciate the fast response times and the helpful support team when dealing with urgent domain issues. People often note that the staff members are prompt, efficient, and reliable at taking swift action against fraudulent websites. Some reviewers were not happy with strict account management rules and unexpected domain expiration policies. Other customers also mentioned experiencing difficulties when trying to reach customer support, leading to frustration over unresolved security issues. A few users felt that the platform lacked transparency during auction processes and failed to properly address abuse claims.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。A few days ago, my domain name was reminded by the site and email that there was abuse. I didn't see the message until the domain name was blocked. Now I have sent an email to the abuse team. I hope to lift the restrictions on my domain name. I will strictly abide by the rules of this site in the future.
Gname is my top platform for registering expired domains. What sets it apart from other platforms is its exceptional success rate, which exceeds 98%, along with their highly responsive and fast customer support.
I had a great experience with the support team. They were very professional, responsive, and helpful throughout the process. They solved my issue quickly and made everything very easy for me. I really appreciate their effort and excellent customer service. Thank you for the outstanding support!
I am very disappointed with my experience. It has been over one and a half months, and my settlement statement is still under review. The process is extremely slow and lacks transparency. Every time I check, it just shows “under review,” and it never gets approved. This kind of delay is unacceptable, especially when there is no clear explanation or timeline provided. It feels like the issue is being ignored rather than properly handled.
Hey there. Can we get your UID to take a closer look please? Thanks very much.
I had an issue with account verification, and the support team guided me through the process. Although it took some time to understand the required documents, especially for crypto transactions, the team was helpful and the issue was eventually resolved. Overall, a good experience. Thank you for the assistance.
I havent been able to login to gname.com for a while now and therefore i cant use the domains that i have listed there. Post login details i get back to the login page even though it says successfully logged in. I have also reported that i use one specific credit card for purchases on this website and it was compromised. Gname removed it from my account (delinked it). The payment i made from the card doesnt show on my account credit. How can i reach them to resolve these issues?
Hey there. We'd recommend you reach out to our Support team via the live chat widget on the bottom right of https://www.gname.com. If you have already spoken to our agents, would you let us know the case ID so we can have a closer look? Thanks very much.
They say it takes 5 to 10 days to receive settlement funds from a domain sale, but in reality, be prepared to wait 18 to 21 days. Their supposed ‘review process’ takes two weeks alone. Wonder what they’re reviewing for that long -------------------------------------------------- UPDATE: UID as requested - 390412
Hey there! With us, payouts are typically completed within 10 working days. It looks like you're settling for the first time, or you've requested to be paid differently from your default method—and this does take a little bit of time. If you don't mind, would you share your UID with us so we can have a closer look? Thanks! UPDATE: We're on it.
My experience with Gname’s backordering system has been extremely negative and I cannot recommend their service. I placed a backorder based on Gname’s prominent statement that an internal auction would only occur if another Gname.com User placed a competing backorder. In my case I was the only user who backordered the domain. However, when the domain was caught it was placed into a public auction instead. Only later did I discover that Gname relies on small-print language stating that if the domain is caught by another registrar they may run a public auction. In practice those registrars appear to be part of Gname’s own catching network. As a result, the promise that auctions only occur when another “User” places a backorder is misleading. Another serious issue is their handling of backorder deposits. Gname requires users to transfer funds in advance but no proper order documentation is provided at the time the funds are taken. Many other registrars avoid taking advance payments for backorders precisely to avoid these problems. Trying to withdraw the unused deposit has been even more frustrating. The refund process is extremely bureaucratic and illogical. Despite the fact that Gname obviously has full records of incoming payments from their Customers to their own account, they are demanding that I provide confidential banking details to prove that I made the transfer. In my case they already know exactly which account the funds came from because the payment was received and credited to my user balance. Requiring customers to disclose additional private banking information to retrieve their own money feels unnecessary and inappropriate. Overall my experience with Gname has involved: • Misleading communication about when auctions occur • Backorder deposits taken without clear order documentation • An unnecessarily complicated and intrusive refund process Because of these issues I will not be using Gname again for domain backorders and would advise other investors to review the terms very carefully before depositing funds.
Hey there. It looks like we've got our wires crossed here. We'll explain! 1. We rely on a registrar consortium to expand your options for domain names—as and when these names are caught elsewhere, an auction ensues. This is an expected and intended behaviour. The deposit that we collect is based on the leading bid at the time of collection. 2. Our withdrawal process goes through a strict process of due diligence as they are required by our banks and also ICANN. This is to ensure we comply with global AML and guardrail standards. Also, we think it is in our user's best interest that take the extra step to protect your funds. If you may, would you like to leave your UID here so we can have a closer look at what went wrong? We would love to do right by you.
I have reported the following domains for phishing providing ample evidence of phishing activity: winzexo[.]cc winzexo1012[.]to vyroxo149[.]to vyroxo[.]com zetomax[.]cc despite the evidence clearly showing them being spread via a malicious spam campaign urging people to hand over bank information for 2.5-3.2k usd, gname has taken no action. so thank you gname for harbouring scammers and criminals. update: domains have been suspended, i will further improve the rating if the abuse team continue to suspend fraudulent domains i have reported. I met the Icann standards of proof for abuse and shouldnt need to escalate via a public review to recieve action.
Hi there, thank you for reporting these domains. Our compliance team follows a strict due diligence process established by ICANN to ensure every case is evaluated fairly and handled appropriately. We are actively reviewing those domains right now. Please keep an eye on your inbox for status updates regarding your report.
thank for the domain of enthiosys.com
GNAME is absolutely a fraudulent company! Without my knowledge or authorization, they intercepted transfer of my domain name from one company to another, then stole my domain name. Now they are demanding money for me to buy my own domain back! Report these filthy thieves! THEY SENT THE FOLLOWING REPLY LYING THROUGH THEIR TEETH - my domain had not expired. The transfer was intercepted and subsequently domain stole outright by gname. DO NOT USE THIS COMPANY AND THEIR NUMEROUS AFFILIATES WHICH THEY USE TO STEAL PEOPLE'S DOMAINS. See reviews on internet confirming that this is their main business - stealing!!!!!. ================== Reply from gname.com Updated Mar 4, 2026 Hey there. We've just confirmed that your domain expired and you hadn't renewed it with your registrar. Subsequently, a GNAME user managed to dropcatch it via our backordering system =================================== THEY SENT THE FOLLOWING REPLY LYING THROUGH THEIR TEETH - my domain had not expired. The transfer was intercepted and subsequently domain stole outright by gname. DO NOT USE THIS COMPANY AND THEIR NUMEROUS AFFILIATES WHICH THEY USE TO STEAL PEOPLE'S DOMAINS. See reviews on internet confirming that this is their main business - stealing!!!!!.
Hey there. We've just confirmed that your domain expired and you hadn't renewed it with your registrar. Subsequently, a GNAME user managed to dropcatch it via our backordering system.
Never purchase from Gname. They will never send you email notification about your domain expiration and give your domain to someone else. They are very unprofessional and when you ask them for proof of email notification, they only send you their system notification. Worst domain name provider I have ever dealt with and I buy domain names for a living. Stay away from Gname
Frank, we're sorry to hear about your experience. With us, we aim to make domain management as seamless as possible and it’s clear we haven’t met your expectations in this instance. Our systems are designed to send multiple automated notifications leading up to a domain’s expiration to ensure your assets remain secure. We would like the opportunity to personally review your account's notification logs with you and investigate why these may not have reached your inbox. Please reach out to our dedicated support team via live chat so we can look into this immediately. We value your business and are committed to finding a resolution.
asked them to take down a website that copied ours and used our products and logos attempting to scam other customers and they responded quickly and took down the fraudulent website.
The Gname Team acted quickly and professionally in handling our request. Their responsiveness and efficiency were truly impressive, and the matter was addressed without delay. We sincerely appreciate their support and excellent service.
Customer support chat was very clear in helping me resolve my issue and connect my domain with external services
handled phishing website within a couple days.
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