Payment not working properly
Apple Pay, Google Pay, VISA/Mastercard payments doesn t work. I don t recommed the plaform, waste of time.
About gname.com
Data updated- Website
- gname.com
- Category
- Electronics & Technology
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 139 reviews
- Replies to negative
- 98% (149/152)
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About this business
GNAME.COM PTE. LTD. (referred to as GNAME) is a Singapore-based international domain name registrar accredited by ICANN, dedicated to establishing a comprehensive Internet domain service platform. With domain names as our core business, we offer global services including registration, dropcatch, transactions, management, and API interfaces. Our one-stop management system benefits resellers by facilitating product, transaction, and financial management. Committed to a customer-centric approach, GNAME prioritizes safety, convenience, efficiency, and high-quality services.As a leading domain name service platform, GNAME follows the principle of customer-first, continually innovating operational models, enhancing professional capabilities, and providing 24/7 multilingual customer support. Our solid reputation has earned us numerous resellers. Moving forward, we remain dedicated to delivering valuable products and top-notch services to our global clientele.
Written by the business, not verified by us.Is gname.com legit?
gname.com (gname.com) has a 2.7 out of 5 rating on OK.one, based on 274 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. Opinions are polarized: 42% rate it 4 stars or higher while 53% give 1 star; The business has replied to 98% of negative reviews; 139 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently mention that they appreciate the fast response times and the helpful support team when dealing with urgent domain issues. People often note that the staff members are prompt, efficient, and reliable at taking swift action against fraudulent websites. Some reviewers were not happy with strict account management rules and unexpected domain expiration policies. Other customers also mentioned experiencing difficulties when trying to reach customer support, leading to frustration over unresolved security issues. A few users felt that the platform lacked transparency during auction processes and failed to properly address abuse claims.
Auto-generated from all reviews of this business. For reference only.What people say
First of all
First of all, I want to thank the GNAME team for taking my report seriously and acting on the evidence I provided. For me, this was not just about reporting a suspicious website. I was a victim of this scam and lost ARS 225,000, so having my complaint heard and seeing action taken made a real difference. I appreciate the communication and the opportunity to provide additional evidence throughout the process. Your response showed me that reporting abuse can actually make a difference. My main recommendation would be to make the reporting process even faster and more transparent, especially for cases involving online scams and financial losses. Clear updates at each stage, along with stronger action against related domains and payment infrastructure, could help protect more people before they become victims. Thank you for your work and for helping prevent others from experiencing the same situation. I hope GNAME continues improving its abuse prevention process and remains committed to making the internet a safer place for everyone. Best regards, Adrián
Solid registrar
Solid registrar! Not a thing displeases me about this registrar.
Thank You for Abuse Action and Request…
Thank You for Abuse Action and Request for Proactive Enforcement Dear Gname Abuse Team, Thank you for promptly reviewing our abuse reports and taking appropriate action, including placing wjz01.icu under Client Hold (Case No. GW2026101415175746). However, we urge Gname to adopt a more proactive approach to prevent these fraudulent networks from repeatedly launching identical scam websites under new domain names, rather than requiring victims to discover and report each new domain individually. We also respectfully request that victims’ NPRD disclosure and RDRS requests concerning suspended domains be handled fairly, promptly, and without unnecessary procedural obstacles. Unfortunately, this network continues to operate through another domain under your registrar services: tvh.ckys01.icu uqs.1l1ec.shop We sincerely hope you will take appropriate action against this domain without requiring another abuse report. Otherwise, I will continue to fulfil my human duty to protect potential victims and report the abuse, without hesitation or embarrassment, as I have done before. Thank you for your continued cooperation in combating cybercrime and protecting victims. Kind regards, Recai Genç Direct Financial Fraud Victim / Cybercrime Whistleblower & Researcher
PrompGname’s abuse team acts relatively quickly when specific abuse reports are submitted, taking down individual fraudulent domains (such as placing them on ClientHold). However, dealing with domain-
Prompt response to domain abuse reports, but master account actions are needed Gname’s abuse team acts relatively quickly when specific abuse reports are submitted, taking down individual fraudulent domains (such as placing them on ClientHold). However, dealing with domain-hopping syndicates on a domain-by-domain basis is inefficient. A more proactive approach at the master-account level, along with smoother compliance regarding ICANN Section 10 data disclosure requests for active law enforcement cases, would significantly improve their platform security.
The company responded quickly.
The company responded quickly to a report of phisphing and shut it down. Unfortunately there are more bad guys using domains registered by them.
Great and helpful customer support
The GNAME staff resolved my issue in a…
The GNAME staff resolved my issue in a very professional and patient manner; thank you very much.
great good and fun
Gname's customer service is superb!
Gname's customer service patiently answered my questions again and again. They deserve a million thumbs up!
Gname.com were very good and responsive
It was very good and responsive. Many registrars don’t respond, but gname.com were very good kept the communication active throughout the process. The submittal portal was good and easy to use.
We lost $15000 on this platform.
We lost $15000 on this platform. Beware, you can be scammed on this website. We purchased a 4-letter domain using their service but the Gname did not run any background checks whether the domain was genuine or stolen. After a few days, the domain was taken back from our account. Gname did not take any responsibility of and didn't even try to help, rather they acted like it was our mistake to purchase the domain and asked us to follow up with Chinese seller.
Reply from gname.com2026-10-05
Hello. We take a loss of this size seriously. Every domain on GNAME goes through thorough filters and automated checks before it is listed. We want to review how this case was handled and confirm the process worked as designed. Would you update your review with the domain name and your order ID or send through an email to [email protected]. We will make sure our team reviews the case again.
Gname's customer support "Winter" deserves a million thumbs up!
They are very friendly
Tech support deserves a million thumbs up!
The 24-hour chat support personnel answered a lot of my questions with patience, especially Suki. They deserve a million thumbs up!
Prompt action
They were very prompt in taking action on copyright issue that we had with one of the domains registered by them.
Nice Experience
Fast and effective abuse handling
We reported multiple fraudulent lookalike domains impersonating our webshop to Gname's abuse team. The reporting process via their online form was clear, and several cases were reviewed and put on client hold within just a day or two - much faster than we expected. Good communication throughout and a straightforward resolution. Would recommend their abuse handling process to other brand owners dealing with domain impersonation.
Excellent response and support
Excellent response and support from Gname. I reported a domain involved in phishing and brand impersonation, and I was very impressed with how quickly the case was handled. The domain was taken down, helping prevent further abuse and protecting potential victims. The reporting process was straightforward, and I really appreciate Gname’s responsiveness and commitment to addressing abuse. Thank you to the team for taking action so efficiently
Excellent professionals took strict…
Excellent professionals took strict action to resolve issue
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