Hi Julie,
Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again!
Warm Regards,
Go City
Hi There,
We really appreciate your feedback, and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.
Regards,
Go City
Thank you for sharing the details of your experience with us. We're truly sorry to hear how much stress and disappointment this caused during your time in Paris. Planning your itinerary around your pass, only to encounter unexpected errors at the attractions, must have been incredibly frustrating. We're also sorry that the support you received did not meet your expectations.
Unfortunately, we're unable to locate your order using the information provided in your review. We'd like to investigate your account, the pass validation issue, and your interactions with our support team to better understand what happened.
Please contact our dedicated team at [email protected] with your order number or booking details, and we'll be happy to look into this further.
We're so sorry to hear you're disappointed with your pass! We aim to make sightseeing easy and flexible, and we'd love the chance to look into this for you. Please send us a direct message or contact support at [email protected] to allow us to investigate this further.
我以前在纽约和西班牙都曾使用过 Go City,如果您像我一样想要去任何地方、做任何事情,那么对于那些喜欢即兴出发的人来说,这是一个很棒的优惠,让您可以尽情享受这一切。
Go City® 回复2026-07-23
Hi Tina,
Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again!
Warm Regards,
Go City
Hi Alistair,
Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again!
Warm Regards,
Go City
Hi There,
This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
M
Merit VERA GONZÁLEZ · 写过 1 条评价 · 体验于 2026-07-16 ·
★★★★★
被抢劫
我同意通行证确实值得,因为它简化了选择工作并节省了大量时间......金钱?我不知道。
然而,我预订了一次步行,最后我没有参加,但我不知道如何取消它:在 Go city 应用程序中,它没有像塔桥或伦敦眼那样显示取消选项。当我尝试取消该活动时,应用程序要求更新它,所以我这样做了。接下来皮肤发生了变化,但我仍然不知道如何取消。在这样做的同时,我扫描了该活动,它从我的选择中消失了,所以我想它可能被取消了。当我前两天没有使用我的通行证时,我感到非常惊讶,因为我已经与其他公司预订了其他活动,而 Go city 应用程序要求我为我没有参加的活动写评论!我联系了客户服务人员,他们真的很粗鲁,没有同理心,他们只是结束谈话,并不关心情况。我真的有一种被抢劫的感觉。最糟糕的是,我没有时间解决这个问题,因为我只在伦敦待了 5 天,我不想浪费时间和精力与一些不关心客户的随机客户服务进行斗争。你太无耻了!
Go City® 回复2026-08-06
Hi there,
Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced with cancelling your booking and understand how disappointing this must have been during your short stay in London.
We’re pleased to hear that our friendly Customer Support team were able to assist you, and we appreciate you taking the time to share your experience. We’ll also pass your feedback on to the relevant teams to help us improve the cancellation process and make it clearer for our customers.
We hope you were still able to enjoy your time in London.
C
Cesar Luis Garcia · 写过 3 条评价 · 已认证 · 体验于 2025-11-25 ·
★★★★★
我们和 Go City 在纽约度过了一次愉快的旅行
我们和 Go City 在纽约度过了一次愉快的旅行。在我们周围的日子里,我们为家人提供了无限的使用体验,这是一种非常易于使用的体验和应用程序,使我们能够真正制作很多东西。我们想到的一些旅行和地点,以及其他一些我们只是利用了这一刻和无限制的访问,这让我们能够看到我们可能首先会选择的东西,并且最终我们很享受。如果我们回到纽约,我们将再次得到它去做我们错过的所有事情并重新做爱的人。
Go City® 回复2026-07-21
Hi Cesar,
We are truly grateful for your review and sincerely appreciate your kind words. Your feedback is extremely important to us, as it helps us continue to improve and provide a more enjoyable experience for our customers. We’re delighted to hear that you enjoyed using the Go City pass. We look forward to serving you again in the near future.
Warm Regards,
Go City
N
Navdeep · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
价格昂贵且客户服务更差
昂贵且糟糕的客户服务
Go City® 回复2026-08-04
Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations.
We can see that you've already been in touch with our support team regarding your concerns, and we appreciate you taking the time to do so. We understand how disappointing it can be when an experience doesn't go as planned.
Our team has been reviewing your Savings Guarantee request in line with our policy and has requested some additional information to help complete the assessment. If you're able to provide the requested details, we'll be happy to investigate this further
Thank you again for sharing your feedback, and we hope we're able to resolve this for you.
D
David · 写过 4 条评价 · 已认证 · 体验于 2026-07-21 ·
★★★★★
便于使用
易于使用,很棒的应用程序
Go City® 回复2026-07-21
Hi David,
We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
t
ting ding · 写过 4 条评价 · 已认证 · 体验于 2026-04-17 ·
★★★★★
很好的经历
Go City® 回复2026-07-21
Hi There,
This made our day! Your review means a lot to us. We hope to serve you again in the future.
Regards,
Go City
Hi There,
We really appreciate your feedback, and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
S
Stephanie l · 写过 1 条评价 · 已认证 · 体验于 2026-07-04 ·
★★★★★
强烈推荐给第一次来波士顿的游客
我们在波士顿使用了 Go City Pass,觉得非常值得。这是探索这座城市的一种便捷方式,因为所有费用都已支付,因此我们不必不断掏出钱包或决定某个景点是否值得额外付费。
该通票提供了各种各样的景点,让您可以灵活地选择您最感兴趣的景点,而不会被束缚在严格的行程中。该应用程序易于使用,可以轻松规划我们的一天,并且使景点之间的导航变得简单。
如果您正在游览一座城市并想要参观各种景点和体验,我强烈推荐 Go City Pass。它使观光变得更容易、更有条理、更愉快。
Go City® 回复2026-07-21
Hi Stephanie,
We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities.
Regards,
Go City
Hi Sanet,
We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We’re delighted to hear that you enjoyed using the Go City pass and hope to serve you again in the future.
Regards,
Go City
Hi Leah,
Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again!
Warm Regards,
Go City