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旅游度假

Go City®

200 条评价

4.3200 条评价
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关于 Go City®

数据更新
网站
gocity.com
分类
旅游度假
所在地
United States · Boston
状态
待认证
近 12 个月
200 条评价
差评回复率
77%(20/26 条)
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Go City®靠谱吗?

Go City®(gocity.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 200 条用户评价,属于旅游度假分类,口碑良好。84% 的评价为 4 星及以上,10% 为 1 星;商家回复了 77% 的差评。数据最后更新于 2026-08-10。

用户怎么说

我们在……中使用了 Go City 通行证

我们已经在几个城市使用了 Go City Pass,非常棒! 我们一定会再次使用!

Go City® 回复2026-07-24

Hi Julie, Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again! Warm Regards, Go City

我无法查看费城巴士...

我无法在应用程序上查看费城巴士时刻表。

Go City® 回复2026-07-27

Hi There, We really appreciate your feedback, and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future. Regards, Go City

非常值得这个价格

我在不同的地方使用过不同的城市卡,我认为与它包含和不包含的热门站点数量相比,GoCity 通票价格昂贵。一旦我们开始使用这张卡,我们就意识到,也许并不是我们想参观的每个博物馆都包含在内,但考虑到包含的数量,以及如果没有通行证和包含的食物选项我们不会知道的博物馆,这张通票非常值得购买。我们最后计算了我们的使用量,只是为了看看价值,我们在第 3 天还清了 6 天的城市通行证。我还绘制了我们每天要去的区域的地图,我们每天至少可以吃一次通行证餐,大多数时候我们可以吃早餐和午餐,这使得任何付费活动都不那么令人担忧,因为我们有“免费”餐食。 如果您计划参加任何列出的博物馆/活动/旅游,强烈推荐。

Go City® 回复2026-07-26

We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities. Regards, Go City

如此大的失望

我们购买了 6 天巴黎全包通票 Plus。我们于 2026 年 4 月 7 日首次激活并使用它。我们手机上的官方申请明确表明该通票的有效期为2026年11月7日中午12:00,我们严格按照该信息组织了整个旅行行程。 然而,当我们在 2026 年 10 月 7 日尝试使用通行证时,我们收到了一条错误警告,指出我们已达到使用限制,即使通行证显示为有效。我们认为这可能是该特定景点的暂时问题,因此我们去了另一个地点并再次尝试,但遇到了完全相同的错误。这次失败的直接结果是,我们计划去的几个地方被拒绝入境,这严重扰乱和破坏了我们的旅行计划。 当我们联系客户支持报告此问题时,客服人员只是向我们提供了电话号码,并告诉我们到达会场后自己给他们打电话。作为访问法国的游客,我们没有当地的法国电话线。即使这些号码在国内是免费的,拨打这些号码也意味着我们要拨打昂贵的国际漫游电话。我们明确向支持团队解释这是完全不合理的,并要求他们直接联系场地解决问题,而不是强迫我们充当中间人。在被告知这也是“不可能的”之后,我们不幸地无法进入我们付费的景点。 当我们购买这张通行证时,它被大力宣传为可以进入 72 个景点,并且您的条款中绝对没有提及此类使用限制。此外,对于明确命名为“Paris All Inclusive Pass Plus”的产品,任何理性的客户都会期望它是完全无限的。 由于您的系统错误和缺乏可行的支持,我们遭受了极大的不便和财务损失。我们期望立即得到解决、明确的解释以及对这种不满的适当赔偿,但到目前为止我们还没有得到任何回应。

Go City® 回复2026-07-29

Thank you for sharing the details of your experience with us. We're truly sorry to hear how much stress and disappointment this caused during your time in Paris. Planning your itinerary around your pass, only to encounter unexpected errors at the attractions, must have been incredibly frustrating. We're also sorry that the support you received did not meet your expectations. Unfortunately, we're unable to locate your order using the information provided in your review. We'd like to investigate your account, the pass validation issue, and your interactions with our support team to better understand what happened. Please contact our dedicated team at [email protected] with your order number or booking details, and we'll be happy to look into this further.

不要买它。

去城市卡太烂了

Go City® 回复2026-07-29

We're so sorry to hear you're disappointed with your pass! We aim to make sightseeing easy and flexible, and we'd love the chance to look into this for you. Please send us a direct message or contact support at [email protected] to allow us to investigate this further.

体验这一切!

我以前在纽约和西班牙都曾使用过 Go City,如果您像我一样想要去任何地方、做任何事情,那么对于那些喜欢即兴出发的人来说,这是一个很棒的优惠,让您可以尽情享受这一切。

Go City® 回复2026-07-23

Hi Tina, Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again! Warm Regards, Go City

A
Alistair Lethlean · 写过 2 条评价 · 已认证 · 体验于 2026-07-21 ·

该产品正如其所说

该产品正如它所说的那样。在手机上使用很简单。入口无缝。

Go City® 回复2026-07-22

Hi Alistair, Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again! Warm Regards, Go City

M
Merit VERA GONZÁLEZ · 写过 1 条评价 · 体验于 2026-07-16 ·

被抢劫

我同意通行证确实值得,因为它简化了选择工作并节省了大量时间......金钱?我不知道。 然而,我预订了一次步行,最后我没有参加,但我不知道如何取消它:在 Go city 应用程序中,它没有像塔桥或伦敦眼那样显示取消选项。当我尝试取消该活动时,应用程序要求更新它,所以我这样做了。接下来皮肤发生了变化,但我仍然不知道如何取消。在这样做的同时,我扫描了该活动,它从我的选择中消失了,所以我想它可能被取消了。当我前两天没有使用我的通行证时,我感到非常惊讶,因为我已经与其他公司预订了其他活动,而 Go city 应用程序要求我为我没有参加的活动写评论!我联系了客户服务人员,他们真的很粗鲁,没有同理心,他们只是结束谈话,并不关心情况。我真的有一种被抢劫的感觉。最糟糕的是,我没有时间解决这个问题,因为我只在伦敦待了 5 天,我不想浪费时间和精力与一些不关心客户的随机客户服务进行斗争。你太无耻了!

Go City® 回复2026-08-06

Hi there, Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced with cancelling your booking and understand how disappointing this must have been during your short stay in London. We’re pleased to hear that our friendly Customer Support team were able to assist you, and we appreciate you taking the time to share your experience. We’ll also pass your feedback on to the relevant teams to help us improve the cancellation process and make it clearer for our customers. We hope you were still able to enjoy your time in London.

C
Cesar Luis Garcia · 写过 3 条评价 · 已认证 · 体验于 2025-11-25 ·

我们和 Go City 在纽约度过了一次愉快的旅行

我们和 Go City 在纽约度过了一次愉快的旅行。在我们周围的日子里,我们为家人提供了无限的使用体验,这是一种非常易于使用的体验和应用程序,使我们能够真正制作很多东西。我们想到的一些旅行和地点,以及其他一些我们只是利用了这一刻和无限制的访问,这让我们能够看到我们可能首先会选择的东西,并且最终我们很享受。如果我们回到纽约,我们将再次得到它去做我们错过的所有事情并重新做爱的人。

Go City® 回复2026-07-21

Hi Cesar, We are truly grateful for your review and sincerely appreciate your kind words. Your feedback is extremely important to us, as it helps us continue to improve and provide a more enjoyable experience for our customers. We’re delighted to hear that you enjoyed using the Go City pass. We look forward to serving you again in the near future. Warm Regards, Go City

N
Navdeep · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

价格昂贵且客户服务更差

昂贵且糟糕的客户服务

Go City® 回复2026-08-04

Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We can see that you've already been in touch with our support team regarding your concerns, and we appreciate you taking the time to do so. We understand how disappointing it can be when an experience doesn't go as planned. Our team has been reviewing your Savings Guarantee request in line with our policy and has requested some additional information to help complete the assessment. If you're able to provide the requested details, we'll be happy to investigate this further Thank you again for sharing your feedback, and we hope we're able to resolve this for you.

D
David · 写过 4 条评价 · 已认证 · 体验于 2026-07-21 ·

便于使用

易于使用,很棒的应用程序

Go City® 回复2026-07-21

Hi David, We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

t
ting ding · 写过 4 条评价 · 已认证 · 体验于 2026-04-17 ·

很好的经历

Go City® 回复2026-07-21

Hi There, This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

F
Flavio Sarmento · 写过 1 条评价 · 已认证 · 体验于 2026-06-06 ·

购买设施和选择……

设施购买和选择景点。 可以考虑归还未使用的景点。

Go City® 回复2026-07-21

Hi There, We really appreciate your feedback, and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future. Regards, Go City

S
Stephanie l · 写过 1 条评价 · 已认证 · 体验于 2026-07-04 ·

强烈推荐给第一次来波士顿的游客

我们在波士顿使用了 Go City Pass,觉得非常值得。这是探索这座城市的一种便捷方式,因为所有费用都已支付,因此我们不必不断掏出钱包或决定某个景点是否值得额外付费。 该通票提供了各种各样的景点,让您可以灵活地选择您最感兴趣的景点,而不会被束缚在严格的行程中。该应用程序易于使用,可以轻松规划我们的一天,并且使景点之间的导航变得简单。 如果您正在游览一座城市并想要参观各种景点和体验,我强烈推荐 Go City Pass。它使观光变得更容易、更有条理、更愉快。

Go City® 回复2026-07-21

Hi Stephanie, We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities. Regards, Go City

S
Sanet · 写过 3 条评价 · 已认证 · 体验于 2026-07-14 ·

物有所值

物有所值。尽管令人沮丧的是,某些活动为 Go City 用户提供的窗口非常狭窄

Go City® 回复2026-07-20

Hi Sanet, We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We’re delighted to hear that you enjoyed using the Go City pass and hope to serve you again in the future. Regards, Go City

L
Leah · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

如果你是一个积极进取的人,那么值得

如果您尽可能多地去的话,绝对值得。 我们节省了很多钱,但我们的行程也很紧凑,所以这取决于您是哪种旅行者。

Go City® 回复2026-07-20

Hi Leah, Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again! Warm Regards, Go City