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旅游度假

Go City®

200 条评价

4.3200 条评价
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关于 Go City®

数据更新
网站
gocity.com
分类
旅游度假
所在地
United States · Boston
状态
待认证
近 12 个月
200 条评价
差评回复率
77%(20/26 条)
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Go City®靠谱吗?

Go City®(gocity.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 200 条用户评价,属于旅游度假分类,口碑良好。84% 的评价为 4 星及以上,10% 为 1 星;商家回复了 77% 的差评。数据最后更新于 2026-08-10。

用户怎么说

S
Samantha · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

很棒的经历

它很容易使用,并且有很多选项可供选择。还有很好的说明解释如何找到您正在寻找的位置。

Go City® 回复2026-07-14

We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities. Regards, Go City

J
Jackie · 写过 2 条评价 · 已认证 · 体验于 2026-06-27 ·

享受芝加哥所有乐趣的绝佳通行证!

我们在旅行前购买了这张通票,这样我们就可以计划我们的行程。 我们购买了全包 3 天通行证,这很棒,因为我们可以做一些原本没有计划但很有趣的事情。 我们还喜欢轻松更改 2 次预订活动时间的灵活性。 根据旅行的进展情况,我们可以在当天轻松更改这些内容。 强烈推荐,因为其中包含各种活动。 即使在多部手机上,应用程序也易于使用。

Go City® 回复2026-07-14

We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities. Regards, Go City

J
Julie · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

很多选择

多种选择,简单易用,省钱!

Go City® 回复2026-07-14

Hi Julie, This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

A
Athira suresh · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

经济的

使用 Go City 通票进行游览是一种非常经济的选择。非常简单直接

Go City® 回复2026-07-14

Hi Athira, This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

V
Vicki c · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

非常超值而且还蛮方便的

Go City® 回复2026-07-14

We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

A
Antonio oliveira · 写过 1 条评价 · 已认证 · 体验于 2026-07-14 ·

带孩子旅行

与孩子一起旅行时,我遇到了问题,无法在预订时到达其中一个景点。他们扫描了我的票,但我把它弄丢了。绝对没有灵活性,这对于有孩子、老人或残疾人的旅行者来说是一个问题。糟糕的在线服务。

Go City® 回复2026-07-15

Thank you for sharing your feedback. We are genuinely sorry to hear about the stressful experience you had while traveling with your family. We completely understand how frustrating it is to miss a reservation due to unexpected delays, especially when traveling with kids. Having flexibility is incredibly important when traveling with children, the elderly, or disabled guests, and we hate to hear that you felt unsupported by our online service. To help avoid these issues, we recommend customers research our "Know Before You Go" and reservation sections on our website and app to ensure you have everything you need before arriving. We are always wanting to improve. If you wish to share more details about your pass and the attraction you visited, kindly contact us at [email protected] so we can investigate this further

N
Natalie · 写过 2 条评价 · 已认证 · 体验于 2026-06-18 ·

客户服务和公共汽车需要改进,但其他方面都很好……

客户服务需要在与其附属旅游公司合作方面提供更多帮助,并在出现问题时提供帮助。 巴士在没有通知的情况下被取消了,我们发现自己等了半个小时才决定乘坐出租车。除此之外,我发现 Go City 很有帮助并且节省成本。

Go City® 回复2026-07-15

Thank you for sharing your feedback with us. We are genuinely sorry to hear about the frustration you experienced with the bus cancellations and our customer service. Waiting for half an hour without any notification and having to take a cab is certainly not the seamless experience we want to provide. To help prevent this in the future, we highly recommend downloading the Big Bus Tours app to enhance your sightseeing experience. The app allows you to track buses in real time and view accurate arrival times at each stop. It also features interactive maps with walking directions, detailed stop information, and live service updates with notifications about any anticipated changes accessible via the in-app inbox. We are also sharing your feedback with our customer service team to improve how we coordinate with affiliate tour companies and handle issues when they arise. We are glad to hear that, despite these hiccups, you still found Go City to be helpful and cost-saving overall. We are always wanting to improve. If you wish to share more details about your experience, kindly contact us at [email protected].

A
Anjal · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

一切都顺利而轻松。

一切都很顺利和容易..购买通行证、预订、入场等等一切都完成了。 轻松重新安排时间并提供多种景点选择。

Go City® 回复2026-07-14

We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible. Regards, Go City

G
Gavin NOONE · 写过 8 条评价 · 已认证 · 体验于 2026-06-22 ·

在纽约的好选择

不错的选择,帮我省了钱,并促使我在纽约期间做了一些有趣的活动

Go City® 回复2026-07-14

Hi There, We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We will try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future. Regards, Go City

A
Autumn Clark · 写过 1 条评价 · 体验于 2026-07-09 ·

欺诈罪

首先我想说的是,我的任何电子邮件中都没有提到我的通行证必须连续使用。在提供给我的行程中,我被允许分开几天。我在这些通行证上花了 2000 多美元,但只能到达 49 个中的 7 个。我在行程中预订了周三/周四和周一/周二使用它们。现在我的假期被毁了,我们计划在应用程序中做的所有事情都已过期。客户服务团队很粗鲁而且没有帮助。其中一位甚至在我说完之前就结束了聊天。这是欺诈性的、100% 误导性的信息。在我从公司发来的电子邮件和我的行程中,再次表明它们不需要在任何地方连续使用。我们甚至没有使用我们的高级门票!需要某种退款,这是欺诈性服务

Go City® 回复2026-07-15

Thank you for sharing your feedback, and we are truly sorry for the frustration and disappointment this situation has caused during your vacation. We always encourage our customers to research reservation and pass requirements in advance to ensure everything goes smoothly. To help with planning, detailed information is provided on our website and app. This includes clarification on the checkout page when purchasing an All-Inclusive Pass, which notes that multi-day passes are valid for consecutive calendar days starting from the date of first use. We understand how upsetting it is when plans do not go as expected. However, because our system shows that the pass has been fully utilized across all 4 consecutive days, we are unable to process a refund for used and expired passes. If you have any further questions or if we can assist with anything else, please feel free to reach out to us directly at [email protected] with your pass details.

K
Kevin Qiu · 写过 4 条评价 · 体验于 2026-07-07 ·

可怕的条款和支持

与任何其他“日通行证”服务(例如哥本哈根通行证或任何城市公交车通行证等)不同,该通行证有一个非常愚蠢的规则,无论您什么时间激活它,都算作您的第一天。我们假设 2 天意味着 48 小时,就像所有其他通行证一样,但不清楚我们是否浪费了一天的钱。我们绝对没有省钱买这张通行证,他们的支持太糟糕了。在经历了屁股问题后,他们也不让你延长通行证的时间,而且支持也无济于事,根本没有帮助。在其他地方购买通票或单独预订,不要在这家公司及其每日通票上浪费金钱和时间

Go City® 回复2026-07-13

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. All of our all inclusive passes are valid for calendar days rather than 24-hour periods, and we’re sorry if this was not clear when you purchased your pass. This information is available on our website and app to help customers plan their visits. We’re also sorry to hear you were disappointed with the support you received. We always strive to provide excellent customer service, and we’d appreciate the opportunity to learn more about your experience. Please contact us at [email protected], and our team will be happy to look into this further.

M
Magdiel Santiago · 写过 5 条评价 · 已认证 · 体验于 2026-07-07 ·

最佳选择

最好的。选择

Go City® 回复2026-07-12

We are beyond thankful for your review. This made our day! Your review means a lot to us. We hope to serve you again in the future. Regards, Go City

T
Tennis · 写过 9 条评价 · 已认证 · 体验于 2026-07-07 ·

伟大的通行证

我们通过通行证参加了75%的活动。它为我们节省了数百美元。我会再次购买。

Go City® 回复2026-07-12

Hi Tennis, We are truly grateful for your review and kind words. Your feedback means a great deal to us, and we’re delighted to hear that you enjoyed using the Go City pass. We look forward to serving you again in the near future. Warm Regards, Go City

R
Rebecca · 写过 2 条评价 · 已认证 · 体验于 2026-06-26 ·

独自旅行

独自旅行,Go City 帮助您制定计划。我现在已经用过3次了。威基基、旧金山和芝加哥非常有帮助!

Go City® 回复2026-07-13

Hi Rebecca, Thank you so much for your amazing feedback! It truly means the world to us and motivates us to keep delivering a smooth, hassle-free experience. We’re thrilled to hear you enjoyed using the pass and can’t wait to welcome you again! Warm Regards, Go City

J
James · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·

预订主要景点压力很大

预订主要景点压力很大 只有少数景点可以提前几周在线预订。必须亲自去预订,这非常烦人,而且不能保证您能拿到大多数好景点的门票。旅游咨询处的队伍也排得很长,而且在那里等待被发现的时间也太长了。而且他们动作太慢了。

Go City® 回复2026-07-13

Thank you for sharing your feedback with us! We want every traveler to have an amazing experience, so we're truly sorry to hear that the booking process and wait times at the tourist office caused you stress. To help make planning as smooth as possible, we always recommend checking out our website and app before your trip. Both are packed with step-by-step guidance, reservation details, and plenty of handy tips and tricks to ensure you have everything you need to navigate the top sights. We will pass your feedback on to help us improve, and we hope to welcome you back for a much smoother adventure next time!

O
Ovidiu · 写过 1 条评价 · 已认证 · 体验于 2026-07-07 ·

都柏林

最后一切都ok 当我尝试预订吉尼斯黑啤酒时出现一些误解

Go City® 回复2026-07-13

Hi Ovidiu, We appreciate you taking the time to leave us a review. Your feedback is extremely valuable to us, as it motivates us to continuously improve and provide the best possible service. We hope to serve you again in the future. Warm Regards, Go City

很好的选择...需要更多的沟通。

媒体报道很棒。如果我们被告知我们需要提前预订一些景点(例如谢德水族馆),那就更好了。另外,每次搜索时网站都会重置,所以我不小心买了错误的通行证(1 天而不是 3 天),但修复了这个问题。

Go City® 回复2026-07-12

We really appreciate your feedback, and it will be used to help identify gaps and improve our service. We will try our best to improve our communication with the attractions. So, Go City users, don't face this kind of problem in the future. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future. Regards, Go City

谨防不正确的时间表

我们计划了 2 天的圣地亚哥之旅,考虑了 5 个特定景点。当我们于 5 月 28 日星期四下午出现在 2 号码头,结束第二天的 90 分钟海港之旅时,我们从售票亭获悉,GoCity 网站上的链接时间表不是最新的,当天的旅行没有进行。现在使用通票去其他重要景点已经太晚了。当我向 GoCity 报告此事时,他们说我错了,巡演确实在进行。又来回发送了几封电子邮件后,他们表示将联系景点并了解详细信息。每次我询问解决方案时,他们都会告诉我等待 2-3 天。我仍在等待他们的回复,差不多两个月后了。

Go City® 回复2026-07-13

Thank you for sharing your feedback. We’re truly sorry to hear about the disappointment and inconvenience you experienced during your visit. We understand how frustrating it must have been A member of our team has been in touch with you regarding your concerns, and we appreciate your patience while we worked to look into this with our attraction partner. We’re sorry for the delay in reaching a resolution and for any frustration this may have caused. Providing an excellent customer experience is extremely important to us, and we’re grateful for your feedback as it helps us identify where we can improve. We’re continuing to review this matter and the way attraction information is communicated to ensure our customers have the most accurate and up-to-date experience possible. Thank you again for bringing this to our attention, and we appreciate the opportunity to address your concerns.

我们购买了伦敦、巴黎和罗马的 Go City 通票

我们买了伦敦、巴黎和罗马的 Go City 通票。可以选择参观的景点很方便。对于从未去过这些地方的人来说,唯一的缺点就是。这些景点分布得非常广泛,因此在您的时间范围内到达很多景点很难让通行证物有所值。我还发现所提供的一些景点缺乏他们所提供的东西。例如,埃菲尔铁塔只能步行到二楼,而罗马斗兽场只能在建筑物周围步行,无法进入竞技场或地下,所以我最终通过不同的供应商购买了这些,以确保我获得完整的体验。

Go City® 回复2026-07-12

Hi Jacklyn, We really appreciate your feedback, and it will be used to help identify gaps and improve our service. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future. Regards, Go City

J
Jayna divesh · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·

使用起来非常方便

使用起来非常方便。成本有效。涵盖广泛的活动和景点。应用程序非常易于使用。

Go City® 回复2026-07-12

Dear Jayna, We are thrilled to receive your feedback. It would certainly boost our confidence as we strive to provide hassle-free experience. Thank you for taking the time to write a review. We really appreciate the positive feedback. We're happy to hear you enjoyed using the pass while visiting one of our cities. Regards, Go City