Golfsavers

Good golf - Bad transportation

Good service and golf was well organised. Transportation was horrible, did not know how to get to the golf course or back to the hotel! Should change transportation partner.

Hua Hin golf

The only thing I will do differently next time is request an earlier pick up before my tee time so I can get onto the driving range before teeing off. Granted I was playing as a single and the people at the courses took the opportunity to get me out on the course as soon as they were able to, and I usually teed off earlier than my booked time, by as much as a half hour, which showed good initiative by them. The courses, by the way, were excellent, the pricing was fair, and I will be back!

The loop is not complete

Used golfsavers twice. Both times there was confusion at the golf course where we had a reservation. They did not have my t-times on the tee sheet. We managed to tee off at different times at the discretion of the starter.

Milk新加坡 · 写过 1 条评价 · 已认证 · 发表于 2018-02-05

Excellent Golf booking website with …

Excellent Golf booking website with plenty of descriptions & Easy to book. Hope to see more Golf destinations In Indonesia like Bundung , Bogor or Batam & China Shenzhen, Huizhou.

Simon Wan Kee Mun马来西亚 · 写过 1 条评价 · 发表于 2018-01-26

Bad service Driver

The service of the driver need to improve, they even do not know when is our hotel located, lucky enough we have our smart phone to guide us, and we notice that the driver no smart phone for road direction guide.

No problems encountered.

Booking as organised

Booking organised with discount applied, Only problem with pre pay we found is that on the day one of our group was ill and were not able to get a refund over £100 wasted

It has been a very good experience to …

It has been a very good experience to buy tee times with you , but the last tee time I wanted to buy (jumeraih Dubai) was doble price than other website. I felt deceived because I thougth that golfsavers had the best prices.

This was a pleasant experience

This was a pleasant experience. The information I received on the courses was accurate and the service was great. I minor blemish with one of the drivers but overall I would recommend Golfsavers and would use this service again.

My only comment is that I wish there …

My only comment is that I wish there was a way to change the booking online rather than to call. I did make a change to my booking over the phone and it was handled well. I definitely plan on using the service again in the future.

Service is good

Service is good. Responsive, accurate and patient. Price is competitive but not the best, esp. after adding credit card service charge.

A very "Trustworthy" site, but service....

As it was my first time using "Golfsavers" to book the games for my son & myself, I raised my concerns about security & trustworthiness before making full payment. And I got this reply from one of their staff, David Pettigrew. "My reservations team have referred your booking to me because I understand that you are reluctant to use our service because you do not trust our site. We belong to an independent review company who collect feedback from our clients – you can read them here: These reviews are NOT posted by us and they accurately reflect the service we deliver. We only accept pre-payment so if you still do not trust us perhaps you would let me know and we will release your booking. If you have any further concerns you are welcome to contact me." I was raising a genuine concern, never did I expect such highhanded reply from a "trustworthy" site. In the end, I was more than happy to have "my booking released", and booked my game with another competitor website and paid 20% more! Somehow, I was a happier person, maybe I was just looking for a decent customer service experience.

Booking experience okay except for …

Booking experience okay except for payment system which is a bit laborious One course the greens were being renovated so disappointed not to be told earlier. We would have booked elsewhere if we knew

Very good service and platform, but not offering the best discount.

Very good service and platform. Fast and quick to respond to changes and amendments. Only that I found there's big price difference with the Clubs' off the counter discounts. Golfsavers should well capture that discounts; as customers, we don't mind paying more for your good service, but not 50% more.....

Worked fine but found several places …

Worked fine but found several places that the price was lover at the counter of the shop than what we paid online.

Review

Positive Very punctual & friendly drivers. Negative Ratings at St Andrews should be lower. Design of the course is good but conditions were poor. And there was no warning of the greens being cored. Fees should include cart & caddy with the golf.

Greenfee not paid yet by your services when I showed up at Red Mountain Phuket golf

It is absolutely unacceptable that your services had not paid yet the greenfee when I showed up at Red Mountain Phuket golf club. They did not let me play until they could get in touch with you. After you promised you would pay in the afternoon ( while I had booked at 11:50 AM ), I had to negotiate hard to convince their GM to let me play. All that cost me 30 minutes of unpleasant situation while I had prepaid you long in advance. Unscceptable !! J-C. Thierry Dosogne

fallong

I was happy with the service from golf savers. I played Thanna City, Windmill, Muang Keaw, Lake Wood and Bangpoo. My only reservation was with the booking at Lakewood. I wanted to walk the course and I couldnt do it and was charged 800 Bhat to ride in a cart. I diddn't want a cart. The reply message I got from Golf Savers basically said that I was wrong and that I was an Idiot for not being aware of the "rule" Can you see how one small word on an already small smart phone screen can be overlooked? One of the woman behind your call center desk did help me out with my Bangpoo experience. I woke the morning of my tee time feeling extremely ill and called the course around 6:15. I asked to change my tee time to a later specified date and was told that that was ok. Calling back a bit less then a week later the Bangpoo staff was clueless as to what I had asked and insistid that I pay 3,000 Bhat to play. After speaking to 3 different staff I called Golf Savers and the problem was solved within a half hour. In the golf business and in business in general customer service has to first. It was with golf savers except for the email they sent me regarding carts at Lakewood

Average

Booking teetime was slow and complex. At the destination everything went perfectly.

Club had wrong information about reservation

The reservation process was quite OK, although many delays in the process. I reserved a tee time for two persons. Then when I arrived to the golf course, they did not have my name information and only one person reservation from Golfsavers. Luckily the club let us play although we needed to rush to the first tee without any range or warmup as the slot that Golfsavers had told us that was reserved was already with three other people. The round was a catastrophe due to the bad start. As the courses in Dubai are quite expensive, this left a really bad taste. I will not reserve through Golfsavers anymore and do not recommend anyone else to do it either.