我们的使命是将最新的技术进步与古老的石火烹饪实践相结合。我们不断致力于创新产品，不仅满足甚至超越专业厨师和家庭厨师的要求，推出了各种商用烤箱、住宅烤箱以及世界上第一台便携式燃气和燃木披萨烤箱 Roccbox。
以上内容由商家自行提供，未经平台核实。GOZNEY（gozney.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 202 条用户评价，属于活动与娱乐分类，口碑优秀。86% 的评价为 4 星及以上，7% 为 1 星；商家回复了 95% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-12。
绝大多数评论者对该公司都有很好的体验。客户经常提到，披萨烤箱设计精美，非常耐用，并且始终如一地为家庭聚会提供令人惊叹的餐厅品质的效果。人们还深深感谢那些反应敏捷、提供支持的员工，他们不遗余力地快速解决任何意外的产品问题。 一些评论者对送货服务并不满意，指出意外的运输延误以及追踪大订单的持续困难。其他一些人也觉得，在等待数周的重型包裹最终到达时，管理货运更新非常令人沮丧。消费者提到，在试图获取有关延迟发货的明确更新信息时，遇到了沟通障碍和障碍。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。我的 Dome S1 使用了大约 1 年，在风吹灭火焰后就不再点亮了。 事实证明，如果火焰到达不该到达的地方，下面就会受到严重损坏。 :( 但 Gozney 免费为我提供了新一代的全面更换...所以没有抱怨！当然，处理 100 磅以上的物体需要一段时间，但客户服务自始至终都很好。
嘿斯科蒂， 非常感谢您抽出时间给我们留下评论！ 得知您的 Dome S1 出现问题，我们深表遗憾，但我们非常高兴能为您找到替换设备。感谢您在整个过程中的耐心等待。我们知道移动这种尺寸的烤箱并不是最快的工作！我们希望您喜欢您的新烤箱并烹饪出大量美味的披萨。 最好的问候， 戈兹尼团队
出色的购买、交付和客户服务。最重要的是，这是一个制作精良、性能卓越的披萨烤箱（我们买了 Arc XL。Arc XL 兑现了它的承诺，可以烤出美味的披萨、烤蔬菜、烤奶酪和许多其他美味的东西。您的想象力仅受限制。与朋友和家人一起使用很有趣。
Hey Lianne, Thanks so much for taking the time to leave us such a fantastic review! We're thrilled to hear you've had a great experience from purchase and delivery right through to our customer service. It's wonderful to know your Arc XL is living up to expectations and helping you create everything from amazing pizzas to roasted veggies, baked cheeses, and so much more. We love your comment that you're only limited by your imagination, that's exactly what we hope our ovens inspire! We hope you enjoy many more memorable cooks with your friends and family. Best wishes, The Gozney Team
Hey Bruno, Thanks so much for taking the time to leave us a positive review! We're delighted to hear you had such a great experience and that our team was able to help. We really appreciate your kind words and hope you continue to enjoy your Gozney for many great cooks to come! If you find you ever need anything at all do not hesitate to get in touch. Warm regards, The Gozney Team
大约两年前，我订购了 Gozney，它很快就到了，包装完好，完好无损。组装起来相当容易，尽管我认为公司可以更清楚地表明烤箱（我有 OG Dome）非常重。 我的丈夫和姐夫必须把它拿到证人席上，我一个人是不可能完成的。 但就在昨天，我们接待了 15 个人，我做了 7 个披萨，都被吃光了！
Hey Holly, Thanks so much for taking the time to leave us such a lovely review! We're so pleased to hear your Dome arrived quickly, well packaged, and that it's been serving you well over the last couple of years. You make a great point about the weight of the original Dome, we know it's a substantial piece of kit, and we'll be sure to pass your feedback on about making that even clearer during setup. Hosting 15 people and turning out seven pizzas sounds like an incredible day, and we're delighted to hear they were all devoured! That's exactly what the Dome was built for. Thanks again for your support, and here's to many more pizza-filled gatherings! Warm wishes, The Gozney Team
我的戈兹尼穹顶（双重功能）正如承诺的那样运行良好。我仍在练习将面团滑到石头上。我尝试将面团预烧30秒，然后将其取出进行装饰，然后将其放回炉子中大约2分钟，同时转动它。按照小册子的说明操作，披萨烤箱的功能非常精确，并且交付！
Hey there, Thanks so much for taking the time to leave us a positive review! We're delighted to hear your Dome is performing just as promised. It sounds like you're already experimenting with different techniques, and that's all part of the fun! Getting the dough onto the stone can take a little practice, but it sounds like you're finding a method that works well for you. We're so pleased to hear the oven is delivering consistent results and that you're enjoying the experience. Thanks again for your support, and we hope you continue to enjoy many delicious cooks with your oven! Best wishes, The Gozney Team
我提前一天收到通知，告知其预计可用时间和更新情况。 超额完成总比失望好。
Hi Peter, Thanks so much for your 5-star review! We love hearing that your order arrived sooner than expected! Happy cooking 🔥️ The Gozney Team
唯一的问题是服务有点慢，除此之外设备很棒
Hi Liam, Thanks so much for your positive feedback! We appreciate your comments about the service and are sorry it didn't meet your expectations. We'll be sure to share your feedback with the team as we continue working to improve. Happy cooking 🔥️ The Gozney Team
Hi CHC, Thanks so much for your wonderful review! Happy cooking 🔥️ The Gozney Team
Hi Darren, Thanks so much for your review! What an amazing birthday present! Happy cooking 🔥️ The Gozney Team
购买了 dome xl gen 2，它绝对很棒。只是需要更频繁地使用它。
Hi Steven, Thanks for your fantastic review! We're thrilled to hear you're loving your Dome Gen 2 XL. We hope you get plenty of chances to fire it up! Happy cooking 🔥️ The Gozney Team
从开始到结束的体验非常棒。
Hi Raphael, Thanks so much for your positive review! Happy cooking 🔥️ The Gozney Team
我的戈兹尼踏板是一个很棒的小烤箱，非常适合披萨和烧烤。设置很简单，我很快就可以做披萨了
Hey Jeff, Thanks so much for taking the time to leave us a positive review! We're thrilled to hear you're enjoying your Tread and that you were up and cooking pizzas in no time. It's great to know you're making the most of its versatility for both pizza and grilling. We wish you all the best with your Tread oven! The Gozney Team
由于戈兹尼的错误行为，单方面决定取消我的部分购物并向我收取送货费用，而不是支持对丢失的零件进行新的送货
Hi David, Thank you for your feedback. We're sorry to hear you're disappointed with your experience. As previously advised, we had to remove this accessory from your order as it is out of stock, and has since been discontinued. Unfortunately, we don't have any remaining units available to send as a replacement. We're truly sorry for any inconvenience caused by this. To clarify, no shipping fees were charged for your order. We're sorry again for the disappointment and appreciate your understanding. If there's anything else we can help with, please don't hesitate to get back in touch. All the best, The Gozney Team
交货及时且易于跟踪。产品全部聚集在一起。网站很容易浏览
Hi O., Thank you so much for your positive review! Happy cooking 🔥️ The Gozney Team
Hi Justin, Thank you for your 5-star review on our service! Happy cooking 🔥️ The Gozney Team
我的电弧炉上的显示屏出现问题。 我很快就得到了 Arek 的帮助，并运出了更换部件。 很棒的服务。 谢谢你阿雷克！快速、友好、高效的服务。
Hey Alan, Thanks so much for taking the time to leave us such a great review! We're delighted to hear that Arek was able to get your Arc display issue resolved quickly and that the replacement part was on its way without delay. We'll be sure to pass your kind words on to Arek – we're sure he'll really appreciate them. It's fantastic to hear that you found the service fast, friendly, and efficient. We hope you're back to enjoying your Arc and cooking up plenty of great pizzas! Best wishes, The Gozney Team
Hey Jen, Thank you for taking the time to leave us a review! We really appreciate it and happy cooking! Kind regards,
快速烹饪，轻松烹饪披萨。首次点火时调整燃气几乎没有问题。除此之外，两次烹饪披萨后一切都很完美。
Hey Zoran, Thanks so much for taking the time to leave us a review! We're delighted to hear you're enjoying how quick and easy the Arc is to cook with and that everything has been perfect after your first few pizza nights. We're sorry to hear you had a little trouble with the initial gas setup, but we're glad you got everything up and running. If you ever have any questions or need a hand with anything, our team is always happy to help. We hope you enjoy many more amazing pizza nights! Best wishes, The Gozney Team
阿雷克简直太棒了。完美的客户体验。 10/10。
Hey, Thank you for your fantastic review! We're so pleased to hear that Arek provided such an amazing customer experience. We'll be sure to pass on your kind words—they'll mean a lot. We really appreciate your support! Best regards, The Gozney Team
产品很棒，但订单却是一场灾难。没到就收费，批量发出的订单缺货，要多次打电话分拣
Hey James, Thanks for taking the time to share your feedback. We're really sorry your ordering experience didn't live up to the standard we aim to provide. We completely understand how frustrating it is to deal with missing items, split shipments, and having to contact us multiple times to get everything resolved. We're pleased we were able to get everything sorted in the end, and we really appreciate your patience throughout the process. We'll also take your feedback on board as we continue working to improve our ordering and fulfilment experience. We hope you're now enjoying your Gozney products, and if there's ever anything else we can help with, please don't hesitate to get in touch. Best regards, The Gozney Team
共 202 条符合条件的评价
