Grayson Living

We’re glad to know your shopping experience felt just as seamless as the furniture itself. We take pride in offering high-quality pieces at competitive pricing. Thank you for choosing Grayson!

Thank you for reaching out. We are concerned to hear about your experience with your Malibu Chaise, as we want every customer to enjoy their furniture for years to come. Currently, we are unable to locate an order matching the name or information provided in this review. We encourage you to reach out to us directly so we can verify your order details and further review these product issues with you. Regarding the fabric, the Malibu Chaise features a Faux Silk, which is a delicate material known for its luster and texture. For future reference, we also offer a variety of performance fabrics designed for higher durability and easier maintenance.

We sincerely apologise for the delivery challenges you faced. We strive for a seamless experience and regret that this shipment fell short of your expectations. We always encourage customers to contact us directly as soon as a delivery issue arises. Our team is equipped to intervene with carriers immediately to resolve service failures or logistical hurdles on your behalf. We are glad our claims team was able to reach a resolution with you and hope you are now satisfied with the outcome and are enjoying the mirror in your home. If you have any further issues, please do not hesitate to reach back out to us.

It’s wonderful to hear that our selection of fine brands resonated with you! We strive to bring the best of the industry to our clients at the best possible value, no matter where they are located. Thank you so much for visiting our Beverly Hills showroom. We hope the in-person experience was just as inspiring as the website. Thank you for choosing Grayson!

Good news! Your item has shipped sooner than expected. We appreciate your continued trust in Grayson Living. Our team is working to have it delivered as soon as possible, and we look forward to it being a great addition to your home.

Thanks for the shoutout! Cherry is a valued member of our team, and we’re so glad she could help you find the perfect fit at an excellent price. Enjoy your new lights! We’ll be sure to pass your kind words along to her.

It’s incredibly exciting to know your couches have stayed stunning over the years and that you’ve chosen to add even more Grayson Living pieces to your space. Your appreciation for the quality and our white glove service truly means a lot to the entire team. We’re just as excited as you are for those new chairs to arrive, and we’re confident they’ll live up to the ""perfection"" of your previous purchases!

Please note that if a product is defective or differs from what was ordered, a claim can be submitted through our online form. We have reviewed our records and have not yet received any communication or claims regarding this specific order. If you feel the product is unacceptable, we strongly encourage you to file a claim form so our team can review the matter and work toward a resolution for you.

We appreciate your feedback and are pleased to know that both the delivery and the product met your expectations. Thank you for choosing Grayson Living!

Thank you for your feedback.

Thank you for your 5-star review! We’re glad you’re happy with the pricing. We’re confident the delivery experience will meet your expectations as well, please feel free to reach out if you need any updates along the way.

Thank you for your feedback!

This absolutely made our day! Thank you so much. We put a lot of hard work into ensuring our customers are satisfied and our pieces are handled with expert care from our warehouse to your home, so hearing that it’s made a difference for you means the world to our entire team. Thank you for choosing Grayson Living!

We really appreciate the feedback! It was a pleasure assisting you, and we’re doing everything we can to make sure the delivery goes perfectly. Thank you for choosing Grayson Living!

Thank you so much for your continued support! It’s wonderful to know that your previous purchase has stood the test of time and that our newest additions have hit the mark as well. It means a lot to us that you’ve chosen to come back and trust us again for your home furnishings. Thank you for your kind words regarding our team and pricing. We’re grateful for the opportunity to work with you again. We look forward to being your go-to for many years to come! Thank you for choosing Grayson!

We love hearing that everything from the updates along the way to the final delivery came together seamlessly. Making sure each order arrives safely and as expected is something we truly focus on. The accent chest is a great pick and will make a lovely addition to your space. We truly appreciate you choosing Grayson Living.

We believe there is a misunderstanding! Your order is actually on schedule to leave the warehouse on April 16th, with delivery expected about two weeks after that (by late April). The shipping timeline matches the automated order confirmation as well as the availability listed on the Cart and Product page. We sent an update regarding this on April 4th. Please check your spam folder, as our emails sometimes land there. We will keep a close eye on your order and keep you informed. If you have any questions, please reach out to [email protected] , and we’d be happy to help!

Thank you so much for such great feedback. We aim to be as supportive as possible right from the start, and we're confident the recliner will be well worth the wait. Paula is monitoring your order closely and will keep you updated every step of the way! Thank you for choosing Grayson Living!

Kyle is a expert at helping our customers find exactly what they need, and he’ll be so glad to hear your feedback. Thank you for trusting Grayson Living with your furniture needs.

Thank you for your feedback. We are sorry to hear that your experience has not met your expectations, and we certainly understand your concerns. Our records show the claim for the nightstand was submitted on March 18, following the delivery on March 9. While we strive for flexibility, we must adhere to our vendor’s established filing deadlines and claims policies. Additionally, the specific issues reported fall outside the scope of the manufacturer’s warranty plan. Regarding the mirror, we have not yet received a formal claim concerning the color. If you would like us to review this further, please share photos and additional details with our team so we can determine how best to assist you. Regarding your outstanding orders, a member of our customer service team will be reaching out to you directly to address any remaining questions and provide the latest status updates.