Guest Reservations（guestreservations.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 280 条用户评价，属于旅游度假分类，口碑一般。71% 的评价为 4 星及以上，14% 为 1 星；商家回复了 72% 的差评。数据最后更新于 2026-08-10。
Hello Gunnar, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
Hello Margie, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
Hello Sandi, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
切勿使用 guest bookings.com 整个业务都是一个骗局，旨在让您看起来像是直接通过您要搜索的酒店进行预订。然后他们向你收取 150 美元的“服务费” 当您去酒店时，他们会说这是通过 Expedia 预订的 - 但您无法从 Expedia 获得任何信息。他们只是通过 Expedia 预订，向您收取更高的费用，并骗取您的欺诈服务费。 我住的酒店根本不知道这家公司是谁。幸运的是，他们乐于助人，我通过这个垃圾欺诈网站获得了 558 美元的房间退款，并直接以 250 美元的价格预订了房间。 所提供的电话号码旨在挂断您的电话，当您联系团队成员时，他们会试图告诉您，您需要承担全部费用，因为您预订了，并说他们是合法的。
Hello Dan, We apologize for the negative experience you had with Guest Reservations and want you to know that customer satisfaction is our top priority. We want to help every traveler have a great experience. We understand that you were under the impression that Guest Reservations was affiliated with the hotel you booked. As an independent travel network, Guest Reservations is not affiliated with any hotel, and we strive to be transparent about this on all of our webpages and customer communications. We also require every customer to acknowledge that Guest Reservations is an independent travel network before finalizing their reservation. We do our best to be transparent about policies and make sure they're clearly stated on our website so you know where you stand. However, we would be happy to work with you on the issues you raised. Please email [email protected] with your reservation details including the email address you used along with your reservation number (beginning with “R”), and we will do our best to resolve your situation. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
除了屁股痛什么都没有 一次付款从来没有遇到过这么多问题！！！！！！
Hello Peter, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
预订系统使用方便，房间选择不错。
Hello, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
⚠️警告诈骗：欺骗性冒充和过高的隐藏费用！该网站使用高度复杂的商业寄生技术。就我而言，该界面完美模仿了雅高集团的官方网站。你以为你是直接向酒店预订的，但在结账时，网站却附加了官方网站上不存在的天文数字的“服务和预订费”。这是不可接受的，因为所有的工作都是客户做的。最糟糕的是客户服务，这绝对是可怕的。他们使用恶意的文字游戏来阻止任何解决方案：“你想取消吗？不，你想要退款……”只是为了让你兜圈子，让取消或退款完全不可能。正如许多消费者在主要消费者保护论坛（如法国 UFC-Que Choisir）和独立消费者报告上所谴责的那样，这个网站是一个陷阱。付款前请务必检查浏览器中的 URL，并确保您访问的是供应商的官方分销渠道。不惜一切代价避免。
Hello Veronique, We apologize for the negative experience you had with Guest Reservations and want you to know that customer satisfaction is our top priority. We want to help every traveler have a great experience. We understand that you were under the impression that Guest Reservations was affiliated with the hotel you booked. As an independent travel network, Guest Reservations is not affiliated with any hotel, and we strive to be transparent about this on all of our webpages and customer communications. We also require every customer to acknowledge that Guest Reservations is an independent travel network before finalizing their reservation. We do our best to be transparent about policies and make sure they're clearly stated on our website so you know where you stand. However, we would be happy to work with you on the issues you raised. Please email [email protected] with your reservation details including the email address you used along with your reservation number (beginning with “R”), and we will do our best to resolve your situation. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
Hello Richard, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
他在客人预订方面存在缺乏透明度的问题。我通过他们的网站预订了一间标准间，但是当我到达酒店时，他们发现那是一间吸烟房，因此我不得不升级为无烟房，他们说这是酒店给他们的唯一描述，但是你会去凯撒网站吗？所有房间显然都更多地吸烟或不吸烟，其次它在协议中明确强调了度假费以及酒店包含的其他任何费用（例如税费）都包含在房价中。然后我到达酒店，我发现度假费不包括他们客户的电话。除了告诉我向酒店前台寻求同情之外，服务热线实际上没有任何帮助。
Hello Andy, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
我经历了整个过程，完成后说我的预订无效。于是我又重新做了一遍，然后它说我的卡有效期错误，所以我又输入了一遍，终于搞定了。
Hello, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
流程简单、快速、轻松。
Hello Wade, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
Hello John, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
我是那里的常客，我总是想要与您看到的我之前预订的房间相同的房间。 谢谢 乔治·塞米利奥
Hello George, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
Hello Ron, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
Hello Aaron, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
我不知道我是和谁预订的，但很容易就完成了。
Hello, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
尝试了 4 次才确认房间。每次我都必须经历整个过程。每次我输入所有信息后都被告知已售完。做得更好。
Hello, Thank you for sharing your experience. At Guest Reservations, we strive to provide excellent service and appreciate feedback that helps us improve. We would love to assist you further. Please feel free to reach out to us at [email protected] with your reservation details, including the email address you used and your reservation number (beginning with “R”). One of our representatives will review your concerns and do their best to help resolve any issues. We value your business and look forward to assisting you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
Hello James, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
相当光滑。上次我在那里玩得很开心，游泳池也很棒。我和我的家人都期待着在那里。
Hello Dirk, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
Hello, We hope all is well. We value your business and hope you use Guest Reservations for your future bookings. Please reach out to us at [email protected] if you have any additional questions or concerns. Thank you. Sincerely, Chantal Reynolds Guest Reservations™ Customer Care
共 280 条符合条件的评价